NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
17 reportsClear category filter150,000 miles · Mar 1, 2021
Electrical SystemEngineSuspension
DAYS AFTER PURCHASING MY 2013 CHEVY IMPALA LTZ 2 YEARS AGO FROM FIRST CAR IN BAKERSFIELD I HAVE HAD NOTHING BUT PROBLEMS WITH IT. AS I WOULD DRIVE IT , IT STARTED TO AUTOMATICLY BRAKE ON ITS OWN AND LOSE TRACTION SPEED. BLOWS WHITE SMOKE ALL THE TIME IT IS RUNNING EVEN WHEN PARKED. I HAVE MAJOR PROBLEM WHEN DRIVING THE CAR SHAKE…
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DAYS AFTER PURCHASING MY 2013 CHEVY IMPALA LTZ 2 YEARS AGO FROM FIRST CAR IN BAKERSFIELD I HAVE HAD NOTHING BUT PROBLEMS WITH IT. AS I WOULD DRIVE IT , IT STARTED TO AUTOMATICLY BRAKE ON ITS OWN AND LOSE TRACTION SPEED. BLOWS WHITE SMOKE ALL THE TIME IT IS RUNNING EVEN WHEN PARKED. I HAVE MAJOR PROBLEM WHEN DRIVING THE CAR SHAKES SLOT. I HAVE SPENT APPROXIMATELY $5000 IN REPAIRS AND NO IMPROVEMENT WHAT SO EVER!
NHTSA ODI #11398487
Mileage unknown · Jan 21, 2021
Suspension
SHAKES AND FEELS AS THOUGH THE TIRE MAY COME OFF WHILE DRIVING. SHAKES WHEN YOU GO A CERTAIN SPEED AND SLOW DOWN. REPLACED TIRES AND HAD ALIGNMENT CHECK AND CAR STILL DOES THE SAME THING.
NHTSA ODI #11389156
49,000 miles · Jul 18, 2018
Suspension
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE THE CONTACT'S VEHICLE WAS MAKING A LEFT TURN, AN ABNORMAL GRINDING SOUND WAS HEARD AND THE VEHICLE HESITATED. IN ADDITION, THE ABS AND SERVICE STABILITRAK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT DRIV…
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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE THE CONTACT'S VEHICLE WAS MAKING A LEFT TURN, AN ABNORMAL GRINDING SOUND WAS HEARD AND THE VEHICLE HESITATED. IN ADDITION, THE ABS AND SERVICE STABILITRAK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE WHEEL BEARING HUB WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE INDEPENDENT MECHANIC AND THE HUB WAS REPLACED AGAIN; HOWEVER, THE FAILURE PERSISTED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 49,000. THE VIN WAS NOT PROVIDED.
NHTSA ODI #11112155
120,000 miles · May 11, 2018
Electronic Stability Control (esc)SteeringSuspension
I WAS DRIVING DOWN THE ROAD WITH MY CHILD AND MY SERVICE STABILITRACT AND ABS LIGHT CAME ON AND WHEN I WENT TO TURN ALL U HEARD WAS A GRINDING NOISE AND THE WHEEL LIKE LOCKED UP AND WOULDN'T LET ME TURN UNTIL LIKE 5 SECONDS LATER ALMOST CAUSING ME AND MY KIDS TO GET HIT INTO A REALLY TERRIBLE WRECK WITH CARS COMING AT US AT 55 M…
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I WAS DRIVING DOWN THE ROAD WITH MY CHILD AND MY SERVICE STABILITRACT AND ABS LIGHT CAME ON AND WHEN I WENT TO TURN ALL U HEARD WAS A GRINDING NOISE AND THE WHEEL LIKE LOCKED UP AND WOULDN'T LET ME TURN UNTIL LIKE 5 SECONDS LATER ALMOST CAUSING ME AND MY KIDS TO GET HIT INTO A REALLY TERRIBLE WRECK WITH CARS COMING AT US AT 55 MPH
NHTSA ODI #11093286
Mileage unknown · Jan 18, 2018
Electronic Stability Control (esc)Service BrakesSuspension
2013 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO FRONT END NOISE WHILE TRAVELING AT A LOW SPEED. *LD THE CONSUMER STATED THAT THE WHEEL BEARING WAS REPLACED, BUT THE FAILURE CONTINUED. *JS
NHTSA ODI #11029569
Mileage unknown · Nov 14, 2017
Electronic Stability Control (esc)Service BrakesSuspension
I HAVE A CHEVY IMPALA I BOUGHT IT A YEAR AGO JULY 2016 MY SERVICE TRACTION CONTROL LIGHT, SERVICE SABILITRAK , AND SERVICE BRAKE ASSIST KEEPS BLINKING ON AND OFF WHILE DRIVING MY BRAKES AUTOMATICALLY CONTRACTS AS IF MY CAR IS TRYING TO STOP ITSELF MAKING ME JERKS AND THE CAR JERKS REPORTED IT TO MY FINANCE COMPANY THAT FINANCE T…
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I HAVE A CHEVY IMPALA I BOUGHT IT A YEAR AGO JULY 2016 MY SERVICE TRACTION CONTROL LIGHT, SERVICE SABILITRAK , AND SERVICE BRAKE ASSIST KEEPS BLINKING ON AND OFF WHILE DRIVING MY BRAKES AUTOMATICALLY CONTRACTS AS IF MY CAR IS TRYING TO STOP ITSELF MAKING ME JERKS AND THE CAR JERKS REPORTED IT TO MY FINANCE COMPANY THAT FINANCE THE CAR AND THE COMPANY THAT I BOUGHT THE CAR FROM SO IT SHOULD BE ON RECORD THANK YOU FOR YOUR TIME. P.S MY CAR BRAKES CONTRACTS, JERKS WHEN I AM DRIVING ON THE STREET AND ON THE FREEWAY. MY CAR BRAKES CONTRACT WHEN I AM DRIVING IN MOTION AND WHEN I'M TURNING AFTER I COME FROM A COMPLETE STOP.
NHTSA ODI #11046097
Mileage unknown · May 12, 2017
Electronic Stability Control (esc)Service BrakesSuspension
ELECTRONIC STABILITY CONTROL/ BRAKE ASSIST AND ABS LIGHT COMES ON AT RANDOM TIMES. TOOK TO DEALER AND SAY NOTHING WRONG WITH IT HAD WHEEL BEARING REPLACED AND PROBLEM IS BACK. HAPPENS WHILE IN REVERSE
NHTSA ODI #10985475
55,000 miles · Apr 28, 2017
Electronic Stability Control (esc)Suspension
THE TRACTION AND/OR SUSPENSION CAUSES THE CAR TO STALL WHEN TURNING. IT IS VERY DANGEROUS BECAUSE THE CAR DOES NOT MOVE AND COULD CAUSE THE DRIVER (AND PASSENGERS) TO BE IN AN ACCIDENT. ONCE THE CAR GETS IN MOTION, IT MOVES AT AN ACCELERATED SPEED TO CATCH UP TO WHAT THE NORMAL SPEED WOULD HAVE BEEN. THIS HAPPENS MAINLY ON CITY …
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THE TRACTION AND/OR SUSPENSION CAUSES THE CAR TO STALL WHEN TURNING. IT IS VERY DANGEROUS BECAUSE THE CAR DOES NOT MOVE AND COULD CAUSE THE DRIVER (AND PASSENGERS) TO BE IN AN ACCIDENT. ONCE THE CAR GETS IN MOTION, IT MOVES AT AN ACCELERATED SPEED TO CATCH UP TO WHAT THE NORMAL SPEED WOULD HAVE BEEN. THIS HAPPENS MAINLY ON CITY STREETS AS A RESULT OF TURNING. THERE HAVE ALSO BEEN TIMES THE CAR WAS UNABLE TO BE IN MOTION WHEN SIMPLY STOPPING AT A STOP SIGN AND DRIVING FORWARD.
NHTSA ODI #10981305
80,000 miles · Apr 13, 2017
Electronic Stability Control (esc)Service BrakesSuspensionCrash
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE FRONT DRIVER'S SIDE WHEEL SEIZED, AND THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. TH…
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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE FRONT DRIVER'S SIDE WHEEL SEIZED, AND THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. WHILE TEST DRIVING THE VEHICLE, THE MECHANIC EXPERIENCED THE FAILURE. THE CONTACT WAS INFORMED THAT THE FRONT DRIVER'S SIDE WHEEL HUB ASSEMBLY, STABILIZER BAR, THE FRONT DRIVER AND PASSENGER SIDE TIE RODS, AND BRAKES SHOULD BE REPLACED TO MITIGATE THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #10972285
52,000 miles · Mar 22, 2017
Electronic Stability Control (esc)Service BrakesSuspension
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE ACCELERATING FROM A STOP POSITION, A GRINDING NOISE WAS HEARD AND THE VEHICLE JERKED. THE ABS, TRACTION CONTROL/STABILITRAK, AND BRAKE ASSIST WARNING INDICATORS ILLUMINATED. ALSO, A MESSAGE WARNING OF ICY CONDITIONS APPEARED, BUT THE WEATHER WAS SUNNY AND CLEAR. THE CONTACT MEN…
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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE ACCELERATING FROM A STOP POSITION, A GRINDING NOISE WAS HEARD AND THE VEHICLE JERKED. THE ABS, TRACTION CONTROL/STABILITRAK, AND BRAKE ASSIST WARNING INDICATORS ILLUMINATED. ALSO, A MESSAGE WARNING OF ICY CONDITIONS APPEARED, BUT THE WEATHER WAS SUNNY AND CLEAR. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER SEVERAL TIMES WHERE IT WAS DIAGNOSED WITH BRAKE AND HUB BEARING FAILURE. THE BRAKES AND HUB BEARINGS WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. UPDATED 08/22/2017*JS
NHTSA ODI #10967890