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2013 Chevrolet Impala

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →
272Owner complaints

Model-year median: 3.5

1Recall campaigns

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0Investigations

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How this year compares

Owner complaints by model year

Other model years Selected year
441
2010505
2011258
2012272
2013634
2014300
2015111
2016
Compare all Impala years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Electronic Stability Control (esc)
108Electrical System
52Service Brakes
51Steering
34Power Train
33
All reported categories
Engine
30Wheels
23Unknown Or Other
22Vehicle Speed Control
20Air Bags
19Suspension
17Traction Control System
17Tires
9Fuel/propulsion System
8Exterior Lighting
5Visibility/wiper
4Structure
3Engine And Engine Cooling
2Forward Collision Avoidance
2Fuel System, Gasoline
2Service Brakes, Hydraulic
2Visibility
2Equipment
1Seat Belts
1Seats
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

221 reports with mileage · 51 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electronic Stability Control (esc). Review the 108 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

16 crash reports0 fire reports9 injury reports

Structure complaints

3 reports
Clear category filter
128,000 miles · Sep 7, 2020
Structure

DRIVER'S SIDE BACK DOOR LOCKING MECHANISM WILL BECOME STUCK, AND DOOR WILL REMAIN LOCKED DESPITE ATTEMPTING TO UNLOCK IT WITH THE KEY FOB OR MANUALLY. FIRST NOTICED WHEN THE DOOR WOULD NOT UNLOCK AFTER BEING PUT IN PARK AFTER DRIVING APPROXIMATELY 10 MILES. OTHER DOORS UNAFFECTED, AND REAR PASSENGERS WERE ABLE TO EXIT VEHICLE VI…

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DRIVER'S SIDE BACK DOOR LOCKING MECHANISM WILL BECOME STUCK, AND DOOR WILL REMAIN LOCKED DESPITE ATTEMPTING TO UNLOCK IT WITH THE KEY FOB OR MANUALLY. FIRST NOTICED WHEN THE DOOR WOULD NOT UNLOCK AFTER BEING PUT IN PARK AFTER DRIVING APPROXIMATELY 10 MILES. OTHER DOORS UNAFFECTED, AND REAR PASSENGERS WERE ABLE TO EXIT VEHICLE VIA PASSENGER SIDE BACK DOOR. ONLY SOLUTION APPEARS TO BE REMOVING THE INTERIOR DOOR PANELING TO ACCESS THE LOCKING MECHANISM. THIS WILL RESOLVE THE PROBLEM FOR A PERIOD OF TIME (VARIES) BUT WILL HAPPEN AGAIN.

NHTSA ODI #11353577

94,800 miles · Jul 5, 2017
Structure

AS I WAS DRIVING ON I 294 I HEARD A LOUD BANG SORT OF LIKE A GUN SHOT AND GLASS FROM THE SUNROOF CAME RAINING DOWN ON ME. I PULLED OVER AND LOOKED AROUND IN THE CAR TO SEE IF SOMETHING LANDED ON IT HOWEVER THERE WAS NOTHING BUT GLASS.

NHTSA ODI #11003215

50,000 miles · Feb 4, 2015
Structure

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHEN THE PASSENGER DOOR OPENED, AN ABNORMAL NOISE EMITTED FROM THE DASHBOARD. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.…

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHEN THE PASSENGER DOOR OPENED, AN ABNORMAL NOISE EMITTED FROM THE DASHBOARD. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

NHTSA ODI #10681235

Official recalls

1

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.