NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
272 reports26,000 miles · Sep 2, 2014
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, A VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS REPAIRED, BUT THE SPECIFICS OF THE REPAIRS WERE UNKNOWN.…
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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, A VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS REPAIRED, BUT THE SPECIFICS OF THE REPAIRS WERE UNKNOWN. THE CONTACT SPECULATED THAT THE FAILURE MAY HAVE BEEN RELATED TO NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART WAS UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
NHTSA ODI #10630093
44,500 miles · Aug 25, 2014
EngineService BrakesSteering
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE ENGINE STALLED AND THE POWER STEERING AND BRAKES FAILED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 44,500.
NHTSA ODI #10627964
50,000 miles · Aug 21, 2014
Service BrakesSteering
CAR WARNING LIGHTS COME ON FOR TRACTION CONTROL BREAKS AND THROWS CAR INTO ONCOMING TRAFFIC AT RANDOM TIMES WITHOUT WARNING. IT IS VERY UNSAFE AND IS ON A RECALL LIST. I SHOULD NOT BEEN SOLD A LEMON CAR. *TR
NHTSA ODI #10627252
48,000 miles · Aug 21, 2014
Traction Control System
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 15 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 48,000.
NHTSA ODI #10627012
44,000 miles · Aug 11, 2014
Service Brakes, HydraulicSuspension
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 5 MPH, THE SERVICE TRACTION CONTROL, SERVICE BRAKES, ABS, AND STABILITY WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE BRAKES MADE A GRINDING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURES OCCURRED SEVERAL TIMES. THE DEALER STATED THAT…
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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 5 MPH, THE SERVICE TRACTION CONTROL, SERVICE BRAKES, ABS, AND STABILITY WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE BRAKES MADE A GRINDING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURES OCCURRED SEVERAL TIMES. THE DEALER STATED THAT THE FRONT DRIVER SIDE WHEEL SENSOR WIRE HARNESS AND THE FRONT PASSENGER SIDE WHEEL BEARING NEEDED TO BE REPLACED. THE PASSENGER SIDE WHEEL BEARING WAS REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
NHTSA ODI #10621460
37,000 miles · Aug 9, 2014
Tires
MY FRONT LEFT TIRE, WHICH IS A GOODYEAR EAGLE P225/55R17/SL GDY B01 LS-2 95T0, BLEW OUT IN THREE PLACES ON THE OUTSIDE OF THE THREAD. THE INCIDENT COULD HAVE BEEN MUCH WORSE. I BOUGHT MY 2013 CHEVY IMPALA LAST OCTOBER. I HAD MY TIRES ROTATED LAST AT JIMMY GRAY CHEVROLET IN SOUTHAVEN, MS 38671. I HAVE ONLY 37,000 MILES ON THE CAR…
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MY FRONT LEFT TIRE, WHICH IS A GOODYEAR EAGLE P225/55R17/SL GDY B01 LS-2 95T0, BLEW OUT IN THREE PLACES ON THE OUTSIDE OF THE THREAD. THE INCIDENT COULD HAVE BEEN MUCH WORSE. I BOUGHT MY 2013 CHEVY IMPALA LAST OCTOBER. I HAD MY TIRES ROTATED LAST AT JIMMY GRAY CHEVROLET IN SOUTHAVEN, MS 38671. I HAVE ONLY 37,000 MILES ON THE CAR. I FEEL GOODYEAR OWES ME A NEW TIRE, BECAUSE OF WHAT HAPPENED. IF THEY WOULD PAY ME $140. I WILL BE HAPPY. I WILL SAVE THE TIRE FOR EVIDENCE, IF THEY WISH. *TR
NHTSA ODI #10621146
33,000 miles · Jul 28, 2014
Steering
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER THE VEHICLE MADE A LEFT TURN, THERE IS A GRINDING NOISE THAT CAME FROM THE DRIVERS LEFT TIRE. THE VEHICLE RESUMED IT NORMAL OPERATIONS WHEN THE VEHICLE WAS DRIVEN IN A FORWARD MOTION. THE FAILURE OCCURRED ON A REGULAR BASIS. THE VEHICLE WAS TAKEN TO …
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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER THE VEHICLE MADE A LEFT TURN, THERE IS A GRINDING NOISE THAT CAME FROM THE DRIVERS LEFT TIRE. THE VEHICLE RESUMED IT NORMAL OPERATIONS WHEN THE VEHICLE WAS DRIVEN IN A FORWARD MOTION. THE FAILURE OCCURRED ON A REGULAR BASIS. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND A DIAGNOSIS WAS COMPLETED ON THE VEHICLE. THE FAILURE WAS NOT ABLE TO BE REPRODUCED. THERE WERE NO REPAIRS COMPLETED ON THE VEHICLE. THE FAILURE MILEAGE WAS 33,000. THE VIN WAS NOT PROVIDED.
NHTSA ODI #10616840
28,830 miles · Jul 21, 2014
Electrical SystemExterior LightingSteering
MY 2013 CHEVROLET IMPALA'S ELECTRICAL SYSTEM FAILED. THERE WERE NO LIGHTS, RADIO, AIR CONDITIONER, GAUGE LIGHTS, POWER STEERING OR POWER BRAKES. THE ENGINE REMAINED RUNNING AS DID THE TRANSMISSION. THIS LASTED ABOUT FIVE MINUTES.(THERE ARE NO PLACES TO STOP ON OUR ROADS.) THE FIRST LIGHT TO COME ON WAS THE WARNING ABOUT LOSS…
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MY 2013 CHEVROLET IMPALA'S ELECTRICAL SYSTEM FAILED. THERE WERE NO LIGHTS, RADIO, AIR CONDITIONER, GAUGE LIGHTS, POWER STEERING OR POWER BRAKES. THE ENGINE REMAINED RUNNING AS DID THE TRANSMISSION. THIS LASTED ABOUT FIVE MINUTES.(THERE ARE NO PLACES TO STOP ON OUR ROADS.) THE FIRST LIGHT TO COME ON WAS THE WARNING ABOUT LOSS OF STABILITRAC AND THE SECOND WAS ABOUT AIR BAGS, THE THIRD WAS ABOUT UNEVEN TIRE PRESSURE. EVENTUALLY THE GAUGE LIGHTS, AIR CONDITIONER AND RADIO CAME ON FOLLOWED BY THE POWER STEERING AND BRAKES. I TURNED IT OFF IN PARK AND THEN TURNED IT ON AGAIN. THE STABILITRAC AND AIR BAG WARNINGS WERE STILL ON, BUT THE REST OF THE LIGHTING AND ELECTRICAL SEEMED TO BE WORKING. EVENTUALLY THE STABILITRAC AND AIR BAG WARNINGS STOPPED. THE NEXT DAY EVERYTHING CAME ON AS NORMAL. THE AIRBAG FOR THE PASSENGER SEAT NEVER IS ON SINCE I BOUGHT IT IN JANUARY. *TR
NHTSA ODI #10615132
21,671 miles · Jul 19, 2014
Fuel System, Gasoline
WHILE HEADING SOUTH ON OHIO I675 JUST SOUTH OF I35, THE GAS WAS NO LONGER BEING PUMPED TO THE ENGINE. I WAS IN THE OUTSIDE LANE AND WAS ABLE TO GET THE CAR TO THE BREAKDOWN LANE ON THE RIGHT SIDE WITHOUT INCIDENT, BUT THE CAR WAS ALMOST STOPPED BY THE TIME I GOT IT TO THE BREAKDOWN LANE. I CALLED AAA AND THEN LANG'S AUTO DEALERS…
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WHILE HEADING SOUTH ON OHIO I675 JUST SOUTH OF I35, THE GAS WAS NO LONGER BEING PUMPED TO THE ENGINE. I WAS IN THE OUTSIDE LANE AND WAS ABLE TO GET THE CAR TO THE BREAKDOWN LANE ON THE RIGHT SIDE WITHOUT INCIDENT, BUT THE CAR WAS ALMOST STOPPED BY THE TIME I GOT IT TO THE BREAKDOWN LANE. I CALLED AAA AND THEN LANG'S AUTO DEALERSHIP TO MAKE SURE I COULD GET THE CAR IN ON A SATURDAY. AAA RESPONDED QUICKLY AND REPLACED THE FUSE FOR THE FUEL PUMP SINCE THIS WAS THE SECOND OCCURRENCE, THE FIRST WHILE DRIVING. THE CAR WAS ABLE TO MAKE IT TO LANG'S. THEY FOUND THAT THE DRAIN WIRE IN CONNECTOR X200 A1 SHORTED TO CIRCUIT 3640 A3 IN X200. THE FIX WAS TO RE-POSITION THE DRAIN WIRE TO NOT CONTACT THE FSCM WIRE TERMINAL AT X200. DOC ID 2585199 LOCATION K-16. HAD SEVERAL COMMUNICATIONS WITH LANG'S SERVICE AND DISCOVERED THAT THE MECHANIC KNEW THE FIX SINCE HE HAD DONE THIS BEFORE. I ASKED THE SERVICE MANAGER TO REPORT THIS TO GM TO HOPEFULLY CREATE A RECALL FOR THIS ISSUE. FROM THE SERVICE MANAGER: THE WIRING REPAIR WAS DONE AT A CONNECTOR IN THE RIGHT LOWER HUSH PANEL AREA BY THE LOWER DOOR HINGE. THE TECHNICIAN FOUND THIS DO TO EXPERIENCE AND PROPER DIAGNOSIS. THERE IS NOTHING THAT YOU DID TO CREATE THE PROBLEM. IT WAS NOT CORRECTLY MANUFACTURED FROM THE SUPPLIER OF THE HARNESS/CONNECTOR. AND: ALL WARRANTY REPAIRS ARE LOOKED AT BY GENERAL MOTORS BUT I WILL FORWARD YOUR CONCERNS TO MY AREA REPRESENTATIVE. MY CONCERN IS THERE ARE MORE ISSUES WITH THIS VEHICLE WHICH ARE KNOWN BUT NOT RECALLED. ON THE NEWS THIS MORNING SUBARU WAS BEING SUED FOR A SIMILAR ISSUE DUE TO SAFETY CONCERNS. I AM VERY CONCERNED THAT THERE WILL BE MORE ISSUES WITH THIS VEHICLE THAT COULD CAUSE A BREAKDOWN THAT I WILL NOT BE ABLE TO GET THE CAR OUT OF HARMS WAY. PLEASE CONTACT ME IF THERE ARE ANY RESULTS FROM THIS REPORTING INCIDENT. *TR
NHTSA ODI #10614690
100 miles · Jul 15, 2014
Engine
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE SHIFTED FROM DRIVE INTO THE LOW SECOND GEAR. THE CONTACT ALSO MENTIONED THAT THE GEAR INDICATOR LIGHT DID NOT INDICATED WHAT GEAR THE VEHICLE WAS POSITIONED. THE VEHICLE WAS RESTARTED AND AFTER FIVE MINUTES, THE VEHICLE OPE…
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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE SHIFTED FROM DRIVE INTO THE LOW SECOND GEAR. THE CONTACT ALSO MENTIONED THAT THE GEAR INDICATOR LIGHT DID NOT INDICATED WHAT GEAR THE VEHICLE WAS POSITIONED. THE VEHICLE WAS RESTARTED AND AFTER FIVE MINUTES, THE VEHICLE OPERATED AS NORMAL. THE CONTACT STATED THAT THE FAILURE OCCURRED DAILY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE 9,085.
NHTSA ODI #10610774