RIGHT SIDE NO LONGER GETS HEAT AND ACTUATOR HAS GONE BAD CAR TICKS THE PASSENGER AIRBAG LIGHT DOES NOT SHOW ON THE SEAT BELT INDICATOR FOR PASSENGER DOES NOT GO OUT
2013 Chevrolet Impala
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Impala years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
221 reports with mileage · 51 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electronic Stability Control (esc). Review the 108 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
272 reportsWHEN ACCELERATING FROM A STOP WHILE TURNING LEFT, ABS ENGAGES AND BRAKES LEFT FRONT WHEEL CREATING A VERY DANGEROUS SITUATION STOPPING THE CAR IN INTERSECTIONS WITHOUT WARNING. SERVICE STABILITRAK, SERVICE ABS AND SERVICE BRAKE ASSIST MESSAGES ALSO APPEAR ON DASHBOARD MESSAGE CENTER. ALL WARNING LIGHTS RESET WHEN VEHICLE IS TURN…
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WHEN ACCELERATING FROM A STOP WHILE TURNING LEFT, ABS ENGAGES AND BRAKES LEFT FRONT WHEEL CREATING A VERY DANGEROUS SITUATION STOPPING THE CAR IN INTERSECTIONS WITHOUT WARNING. SERVICE STABILITRAK, SERVICE ABS AND SERVICE BRAKE ASSIST MESSAGES ALSO APPEAR ON DASHBOARD MESSAGE CENTER. ALL WARNING LIGHTS RESET WHEN VEHICLE IS TURNED OFF, UNTIL A LEFT TURN IS MADE WHILE ACCELERATING AGAIN, AND THE ABOVE ISSUES OCCUR AGAIN.
I HAVE HAD THIS WORKED ON ABOUT 1 MONTH OF PURCHASE. I WAS TOLD THE CHEAP BALL BEARINGS IN THE WHEELS ARE FAULTY. MY CAR MAKES A STRANGE NOISE WHEN I TURN THE STEERING WHEEL AND IT LUNGES FOR A SPLIT SECOND AND THEN ENGAGES FORWARD. ALSO WHEN I AM BRAKING DOWN A STEEP INCLINE, THE BRAKES GRAB AND JERK THE CAR SLIGHTLY. THIS H…
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I HAVE HAD THIS WORKED ON ABOUT 1 MONTH OF PURCHASE. I WAS TOLD THE CHEAP BALL BEARINGS IN THE WHEELS ARE FAULTY. MY CAR MAKES A STRANGE NOISE WHEN I TURN THE STEERING WHEEL AND IT LUNGES FOR A SPLIT SECOND AND THEN ENGAGES FORWARD. ALSO WHEN I AM BRAKING DOWN A STEEP INCLINE, THE BRAKES GRAB AND JERK THE CAR SLIGHTLY. THIS HAS GONE ON SINCE I PURCHASED THIS CAR.
TRACTION CONTROL ACTIVATES WHILE MAKING LEFT TURN WHEN LEAVING A STOP OR A RED LIGHT OR AT ANY OTHER OCCASION THAT REQUIRES MAKING A LEFT TURN AFTER BEING STOPPED. CAUSING THE VEHICLE TO HESITATE AND IN THE PROCESS CREATING A VERY DANGEROUS SITUATION. THIS HAS OCCURRED ON FIVE DIFFERENT OCCASIONS DURING THE PAST FEW DAYS. HAS O…
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TRACTION CONTROL ACTIVATES WHILE MAKING LEFT TURN WHEN LEAVING A STOP OR A RED LIGHT OR AT ANY OTHER OCCASION THAT REQUIRES MAKING A LEFT TURN AFTER BEING STOPPED. CAUSING THE VEHICLE TO HESITATE AND IN THE PROCESS CREATING A VERY DANGEROUS SITUATION. THIS HAS OCCURRED ON FIVE DIFFERENT OCCASIONS DURING THE PAST FEW DAYS. HAS ONLY OCCURRED WHEN TURNING LEFT FROM A COMPLETE STOP. THERE SEEMS TO BE A METAL SOUND THE FOURTH TIME. HAVE TRIED TO GET IT LOOKED AT AND NO ONE SEEMS TO KNOW WHAT TO DO. VERY CONCERNED ABOUT THE SAFETY OF DRIVING THIS CAR. ALSO DONE IT ONCE WHEN I WAS BACKING OUT FROM A PARKED POSITION.
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE SERVICE ENGINE AND THE STABILITY CONTROL WARNING LIGHTS ILLUMINATED. IN ADDITION, THE VEHICLE STOPPED WITHOUT THE BRAKE PEDAL BEING ENGAGED. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS BEING DEPRESSED WHILE THE FAILURE WAS…
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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE SERVICE ENGINE AND THE STABILITY CONTROL WARNING LIGHTS ILLUMINATED. IN ADDITION, THE VEHICLE STOPPED WITHOUT THE BRAKE PEDAL BEING ENGAGED. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS BEING DEPRESSED WHILE THE FAILURE WAS OCCURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,376.
SERVICE STABILITY MESSAGE COMES ON WHEN MAKING TURNS AND THE TIRE MAKES A SOUND. THE VEHICLE JUST STARTED TO DO THIS ABOUT A WEEK AGO. I REVIEWED COMMENTS FROM OTHER USERS ONLINE AND IT APPEARS THERE ARE SEVERAL PEOPLE WITH 2013 IMPALA'S THAT HAVE THE SAME PROBLEM. IT HAPPENS WHEN TURNING OR WHEN ACCELERATING WHICH MAKES IT VERY…
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SERVICE STABILITY MESSAGE COMES ON WHEN MAKING TURNS AND THE TIRE MAKES A SOUND. THE VEHICLE JUST STARTED TO DO THIS ABOUT A WEEK AGO. I REVIEWED COMMENTS FROM OTHER USERS ONLINE AND IT APPEARS THERE ARE SEVERAL PEOPLE WITH 2013 IMPALA'S THAT HAVE THE SAME PROBLEM. IT HAPPENS WHEN TURNING OR WHEN ACCELERATING WHICH MAKES IT VERY HARMFUL.
TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STOPPED AT A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED VERY SLOWLY. THE ENGINE STALLED IN THE MIDDLE OF THE ROAD. THE KEY WAS TURNED BACK TO THE ON POSITION AND ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S…
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TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STOPPED AT A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED VERY SLOWLY. THE ENGINE STALLED IN THE MIDDLE OF THE ROAD. THE KEY WAS TURNED BACK TO THE ON POSITION AND ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUFFERED A BROKEN LEFT HIP BONE, NERVE DAMAGE, AND OTHER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,345. *TR
TRACTION CONTROL INTERMIDELY COMES ON AFFECTING TAKE OFF SPEED AND STEERING RESULTING IN ABS SYSTEM COMING ON. HAPPENS MAINLY WHEN STARTING OUT FORM A STOP. CANNOT ACCELERATE FROM A COMPLETE STOP OR MAKE CONSISTENT TURNS.
I HAVE ONLY HAD THIS CAR FOR 3 MONTHS AND EVERYTHING WAS FINE UNTIL I MADE A LEFT HAND U-TURN AND ALL KINDS OF BELLS WENT OFF- SERVICE STABILITRAK-SERVICE BRAKE ASSIST- SERVICE TRACTION CONTROL-I CALLED THE DEALERSHIP AND JUST TO PUT IT ON THE MACHINE TO SEE WHAT'S WRONG IS $126.00 - QUITE FRANKLY I DON'T HAVE THAT KIND OF MONEY…
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I HAVE ONLY HAD THIS CAR FOR 3 MONTHS AND EVERYTHING WAS FINE UNTIL I MADE A LEFT HAND U-TURN AND ALL KINDS OF BELLS WENT OFF- SERVICE STABILITRAK-SERVICE BRAKE ASSIST- SERVICE TRACTION CONTROL-I CALLED THE DEALERSHIP AND JUST TO PUT IT ON THE MACHINE TO SEE WHAT'S WRONG IS $126.00 - QUITE FRANKLY I DON'T HAVE THAT KIND OF MONEY TO SPARE- I AM EXTREMELY FRUSTRATED AND ACCORDING TO RESEARCH I HAVE DONE THIS IS A COMMON ISSUE THAT CHEVROLET IS NOT ACKNOWLEDGING-
AFTER BACKING OUT OF A PARKING SPOT, MAKING A LEFT HAND TURN AND PULLING AWAY, THE BRAKES APPLY ON THEIR OWN, THE TRACTION CONTROL LIGHT FLASHES ON, AND A GRINDING NOISE IS HEARD. THE WEATHER AT THE TIME WAS CLEAR AND SUNNY, AND THE SURFACE OF THE PARKING LOT WAS DRY ASPHALT.
Official recalls
114V355000 · Electrical System:ignition
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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