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2013 Chevrolet Impala

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →

When problems were reported

Mileage at the reported incident

221 reports with mileage · 51 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electronic Stability Control (esc). Review the 108 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

16 crash reports0 fire reports9 injury reports

What owners actually said

272 reports
30,000 miles · Aug 22, 2016
Electrical SystemService BrakesTraction Control System

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT HEARD ABNORMAL NOISES THAT PROGRESSED WITHOUT WARNING. THE VEHICLE STALLED SEVERAL TIMES AND THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO RESTART. TN ADDITION, THE ABS AND TRACTION CONTROL STABILIZER WARNING INDICATORS ILLUMINATED MULTIPLE TIMES WHEN THE…

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT HEARD ABNORMAL NOISES THAT PROGRESSED WITHOUT WARNING. THE VEHICLE STALLED SEVERAL TIMES AND THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO RESTART. TN ADDITION, THE ABS AND TRACTION CONTROL STABILIZER WARNING INDICATORS ILLUMINATED MULTIPLE TIMES WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS UNABLE TO DETERMINE IF THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

NHTSA ODI #10897748

70,000 miles · Aug 18, 2016
Steering

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO MAKE A TURN, THE CONTACT HEARD AN ABNORMALLY LOUD NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, THE RESULTS COULD NOT BE PROVIDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE …

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO MAKE A TURN, THE CONTACT HEARD AN ABNORMALLY LOUD NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, THE RESULTS COULD NOT BE PROVIDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA ODI #10896933

45,000 miles · Aug 17, 2016
Electrical SystemElectronic Stability Control (esc)Service Brakes

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE STABILITRAC CONTROL, SERVICE TRACTION CONTROL, ESC, AND ENGINE WARNING INDICATORS ILLUMINATED. THE CRUISE CONTROL LIGHT TURNED OFF AND, WHILE DEPRESSING THE BRAKE PEDAL, THERE WAS A CLICKING NOISE COMING FROM THE GLOVE COMPARTMENT. IN ADDITION, WHEN THE ACCE…

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE STABILITRAC CONTROL, SERVICE TRACTION CONTROL, ESC, AND ENGINE WARNING INDICATORS ILLUMINATED. THE CRUISE CONTROL LIGHT TURNED OFF AND, WHILE DEPRESSING THE BRAKE PEDAL, THERE WAS A CLICKING NOISE COMING FROM THE GLOVE COMPARTMENT. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

NHTSA ODI #10896710

60,323 miles · Aug 16, 2016
Power TrainSteeringSuspension

I TOOK MY CAR TO THE DEALERSHIP BECAUSE I HAD A FEW NOISES FROM THE FRONT END. ONE WAS A CLUNKING NOISE WHEN I REACHED SPEEDS OF APPROX 25 MPH, THE FRONT END WAS MAKING A POPPING NOISE, WHEN I WOULD BACK UP THEN PULL FORWARD THERE WAS A GRINDING NOISE, AND ALSO A FEW TIMES WHEN I WOULD MAKE A LEFT HAND TURN IT WAS LIKE MY CAR WA…

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I TOOK MY CAR TO THE DEALERSHIP BECAUSE I HAD A FEW NOISES FROM THE FRONT END. ONE WAS A CLUNKING NOISE WHEN I REACHED SPEEDS OF APPROX 25 MPH, THE FRONT END WAS MAKING A POPPING NOISE, WHEN I WOULD BACK UP THEN PULL FORWARD THERE WAS A GRINDING NOISE, AND ALSO A FEW TIMES WHEN I WOULD MAKE A LEFT HAND TURN IT WAS LIKE MY CAR WAS STUCK FOR A FEW SECONDS WITH THE MOTOR REVVING, BUT WOULDNT MOVE. WHEN IT FINALLY WOULD, IT WOULD SHOOT FORWARD AND I ALMOST LOST CONTROL OF THE VEHICLE. WHEN I TOOK IT TO THE DEALER, I WAS TOLD BOTH LOWER CONTROL ARMS AND THE RIGHT FRONT HUB HAD EXCESSIVE PLAY, THE FRONT ENGINE, REAR ENGINE, STRUT MOUNT, AND TRANSMISSION MOUNT WERE TORN, THE FRONT TIMING COVER AND THE STEERING GEAR RACK WERE LEAKING AND ALL NEEDED TO BE REPLACED. SO MUCH FOR SPENDING SO MUCH MONEY FOR A CAR TO RELIABLY GET ME AND MY KIDS FROM POINT A TO B SAFELY. THANKFULLY THE DEALERSHIP IS HELPING ME OUT SO I CAN AFFORDS TO GET MY CAR FIXED, AND ITS STILL COSTING ME $2000. THE CAR ONLY HAS 60,3023 MILES ON IT.

NHTSA ODI #10896441

30,000 miles · Aug 3, 2016
Electronic Stability Control (esc)Service BrakesVehicle Speed Control

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED DIFFICULTY ACCELERATING AND MADE ABNORMAL GRINDING NOISES DURING TURNS. THE STABILITRAK, ABS, AND SERVICE TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE…

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED DIFFICULTY ACCELERATING AND MADE ABNORMAL GRINDING NOISES DURING TURNS. THE STABILITRAK, ABS, AND SERVICE TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

NHTSA ODI #10892869

60,000 miles · Jul 30, 2016
Vehicle Speed Control

A FEW WEEKS AGO OUR DAUGHTER WAS DRIVING OUR 2013 CHEVROLET IMPALA. SHE INFORMED US THAT THE CAR JUST "TOOK OFF BY ITSELF." WE JUST ATTRIBUTED IT TO HER NOT BEING FAMILIAR WITH THE CAR. A COUPLE DAYS LATER, WHILE MY WIFE WAS DRIVING AND I WAS IN PASSENGER SEAT, AT ABOUT 25 MPH ON A CITY STREET, CAR SUDDENLY TOOK OFF AS IF SHE H…

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A FEW WEEKS AGO OUR DAUGHTER WAS DRIVING OUR 2013 CHEVROLET IMPALA. SHE INFORMED US THAT THE CAR JUST "TOOK OFF BY ITSELF." WE JUST ATTRIBUTED IT TO HER NOT BEING FAMILIAR WITH THE CAR. A COUPLE DAYS LATER, WHILE MY WIFE WAS DRIVING AND I WAS IN PASSENGER SEAT, AT ABOUT 25 MPH ON A CITY STREET, CAR SUDDENLY TOOK OFF AS IF SHE HAD SLAMMED ACCELERATOR TO THE FLOOR. PUSHING ON THE BRAKE ENDED SUDDEN ACCELERATION, ENGINE RETURNED TO IDLE, SO I HAVE TO ASSUME THAT PROBLEM IS POSSIBLY RELATED TO CRUISE CONTROL CIRCUITS AND THAT BRAKE MAY HAVE DISENGAGED CRUISE. CRUISE CONTROL CIRCUIT WAS "ON", SINCE WE HAD PREVIOUSLY BEEN CRUISING ON INTERSTATE, BUT WAS NOT ENGAGED (OR SET) WHEN INCIDENT OCCURRED. THIS PROBLEM CAME OUT OF NOWHERE, OCCURRED TWICE IN A WEEK'S TIME, THEN DISAPPEARED. WE ARE WONDERING IF IT WILL OCCUR AGAIN. 2013 CHEVROLET IMPALA W/ 60,000 MILES

NHTSA ODI #10891799

39,000 miles · Jul 22, 2016
Electrical SystemEnginePower Train

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, THE ABS, TRACTION CONTROL, SERVICE BRAKE ASSIST, AND CHECK ENGINE LIGHTS ILLUMINATED. THE VEHICLE BEGAN TO DECREASE IN SPEED WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS IN REVERSE, AN ABNORM…

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, THE ABS, TRACTION CONTROL, SERVICE BRAKE ASSIST, AND CHECK ENGINE LIGHTS ILLUMINATED. THE VEHICLE BEGAN TO DECREASE IN SPEED WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS IN REVERSE, AN ABNORMAL NOISE COULD BE HEARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.

NHTSA ODI #10887862

45,000 miles · Jun 28, 2016
Electronic Stability Control (esc)

ELECTRIC STABILITY CONTROL GRINDING NOISE FROM FRONT AND ABS ENGAGES THE BRAKES AND LOW TRACTION LIGHT FLASHES ON WHEN LEAVING A STOP OR A RED LIGHT OR AT ANY OTHER OCCASION THAT REQUIRES MAKING A LEFT TURN AFTER BEING STOPPED. CAUSING THE VEHICLE TO HESITATE.

NHTSA ODI #10881359

25,000 miles · Jun 24, 2016
Steering

WHEN TURNING THE STEERING WHEEL TO THE LEFT, THE CAR LURCHES SLIGHTLY FORWARD AND MAKES A TERRIBLE NOISE---LOUD ENOUGH TO BE HEARD OUTSIDE OF THE CAR. A MECHANIC CHECKED THE BALL BEARINGS IN THE WHEELS AND THEY WERE OKAY HE SAID. THIS NOISE STARTED A MONTH AFTER I BOUGHT THE CAR. IT DOESN'T MAKE THIS NOISE EVERY TIME YOU …

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WHEN TURNING THE STEERING WHEEL TO THE LEFT, THE CAR LURCHES SLIGHTLY FORWARD AND MAKES A TERRIBLE NOISE---LOUD ENOUGH TO BE HEARD OUTSIDE OF THE CAR. A MECHANIC CHECKED THE BALL BEARINGS IN THE WHEELS AND THEY WERE OKAY HE SAID. THIS NOISE STARTED A MONTH AFTER I BOUGHT THE CAR. IT DOESN'T MAKE THIS NOISE EVERY TIME YOU MAKE A LEFT TURN, BUT WHEN IT DOES, IT DOES IT REPEATEDLY IF MAKING A LEFT TURN.

NHTSA ODI #10876422

18,000 miles · Jun 23, 2016
Power Train

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH, THE TRANSMISSION SHIFTED INDEPENDENTLY FROM DRIVE TO NEUTRAL AND THE VEHICLE STALLED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED TH…

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH, THE TRANSMISSION SHIFTED INDEPENDENTLY FROM DRIVE TO NEUTRAL AND THE VEHICLE STALLED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

NHTSA ODI #10876221

Official recalls

1

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.