2013 Chevrolet Impala

WHEN DRIVING AT LOW SPEEDS (EG 20MPH) AND THEN RE-APPLYING GAS PEDAL TO ACCELERATE THERE IS A LARGE JUMP/KICK FROM WHAT SEEMS TO BE THE LOCK UP O F TRANSMISSION AND ENGINE. ALSO THE POWERTRAIN DOESNT FEEL SMOOTH WHEN DRIVING AT HIGHWAY SPEEDS. IT SEEMS AS THOUGH SOMETHING IS LOOSE OR NOT ROTATING ON THE CORRECT AXIS. I HAVE TAKEN CAR TO DEALER AND MECHANICS ABOUT 7 TIMES THIS YEAR ALL TO NO AVAIL. THE VIBRATIONS AND UNSMOOTHNESS AREN'T EXPERIENCED IN COMPETITOR CARS THAT I HAVE DRIVEN. THIS HAS OCCURED OVER THE COURSE OF 7 MONTHS.

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHEN MAKING A LEFT TUR,N THE TRACTION CONTROL INDICATOR ILLUMINATED AND A GRINDING NOISE WAS PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 83,000.

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHEN MAKING A LEFT TURN, THE TRACTION CONTROL INDICATOR ILLUMINATED AND A GRINDING NOISE WAS PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 83,000.

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE MAKING A LEFT TURN, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE FRONT DRIVER'S SIDE WHEEL. THE CONTACT STATED THAT THE ABS, TRACTION CONTROL, AND SERVICE BRAKE ASSIST INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 85,000.

"TAKATA RECALL" I PURCHASED A 2013 CHEVROLET IMPALA 02/2015. ONE MONTH LATER MY CAR STOPPED IN ME. I GOT THE CAR TOWED TO SERRA CHEVROLET. THEY SAID I WAS OUT OF GAS WHICH I DIDN'T BELIEVE CAUSE I WAS AT QTR OF TANK. THEY SAID WITH THE KIND OF ENGINE I HAD QTR OF A TANK MEANT EMPTY IN MY CAR. I DIDN'T BELIEVE THIS. IN 02/2016, ON MY WAY TO WORK, MY CAR STOP ON THE INTERSTATE. I GOT THE CAR TOWED TO SERRA CHEVROLET AGAIN. THEY SAID MY FUEL PUMP SENSOR AND SOMETHING ELSE WAS GONE. THEY USED MY EXTENDED WARRANTY THAT I PURCHASED W/ SERRA TOYOTA WHEN I BOUGHT THE VEHICLE. I LOST MY JOB DUE TO THIS PROBLEM WITH THIS CAR. IN 02/2017, THE CAR STOPPED ON ME AGAIN. I GOT THE CAR TOWED AGAIN TO SERRA ON 02/03/17. THEY SAID IT WAS MY FUEL PUMP SENSOR. I HAD TO PAY $420.21 OUT OF POCKET ON 02/09 TO GET MY CAR. THEY SAID MY EXTENDED WARRANTY HAD EXPIRED. I DON'T UNDERSTAND CAUSE MY POWERTRAIN WARRANTY HAVEN'T EXPIRED, I'M ALSO STILL PAYING FOR AN EXTENDED WARRANTY WITH MY CARNOTE BUT I CAN'T UTILIZE, AND I ONLY USED THE EXTENDED WARRANTY ONCE. ON 02/13/17 AFTER I GOT MY CAR FROM SERRA MY CAR STOP WHILE I WAS DRIVING AGAIN. I CONTACTED SERRA. THEY PAID FOR TOWING BUT I HAD TO PAY FOR AN EMC, WHICH WAS $329.18. AT THE TIME, MY CAR HAD 86,078 MILES. ON 4/28/2017, I DON'T KNOW WHAT THEY SAID WAS WRONG BUT I PAID $1,131.25 ON 05/15/2017. I DON'T THINK THEY KNEW WHAT WAS WRONG. ON 05/24/2017, MY CAR MESSED UP AGAIN, AND I HAD TO PAY $133.00. SERRA GAVE ME A $32.95 DISCOUNT CAUSE I'VE HAD TO SPEND SO MUCH MONEY. AT THIS TIME, I HAVE 90668 MILES ON MY CAR. ON 06/21 OR 27TH, MY SERPINTINE BELT BROKE AND I HAD TO PAY $468. TO HENDRIX CHEVROLET. THAT WAS THE CLOSEST CHEVY STORE WHERE MY CAR STOPPED. NOW 7/18/17 MY CAR IS BACK IN THE SHOP AT SERRA. THEY SAY MY CRANKSHAFT AND SOMETHING WITH MY MOTOR. MY CAR HAVE 93,586 MILES. I WAS SOLD A LEMON FROM SERRA TOYOTA. I HAVE PAID $2,481 SINCE.

TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE CONTACT CRASHED INTO THE PASSENGER DOOR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHEN THE CONTACT STARTED THE VEHICLE AND SHIFTED INTO DRIVE, THE TRACTION CONTROL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE VEHICLE LOST ACCELERATION. THE CONTACT STATED THAT THE SAME FAILURE RECURRED THREE OTHERS TIMES. IN ORDER TO REMEDY THE FAILURE, THE VEHICLE HAD TO BE SHUT OFF THREE OR FOUR TIMES AND THEN RESTARTED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS TAKEN TO THE CREST CHEVROLET DEALER THREE TIMES FOR THE SAME FAILURE AND WAS REPAIRED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED THIS TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. UPDATED 08/03/17*LJ *JS

MOSTLY WHEN TURNING WHILE IN REVERSE, THE TRACTION CONTROL LIGHT COMES ON AND THE CAR HESITATES SLIGHTLY. THERE IS ALSO A GRINDING NOISE. THIS WILL HAPPEN OCCASIONALLY GOING FORWARD. DURING THE SUMMER MONTHS THIS HAPPENS SEVERAL TIMES WEEK. DURING THE COOLER MONTHS IT ONLY HAPPENS OCCASIONALLY. THE CAR WILL BE FOUR YEARS OLD IN 08/2017 AND IT HAS LESS THAN 28,000 MILES ON IT. THIS PROBLEM STARTED IN 06/2016 WHEN THE CAR HAD APPROXIMATELY 20,000 MILES ON IT. HAD THE BRAKES LOOKED AT AND WAS TOLD THEY WERE FINE. CAN'T SEEM TO FIGURE OUT WHAT THE PROBLEM IS OR HOW TO FIX IT.