2013 Chevrolet Impala

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE MAKING A RIGHT TURN, THE VEHICLE HESITATED. IN ADDITION, THE ABS, TRACTION CONTROL, AND SERVICE STABILITRAK WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 05/24/16*LJ THE CONSUMER STATED ON MAY 2, 2016 AS SHE WAS MAKING A RIGHT TURN, THE ACCELERATOR SEEMED TO JERK BACK AND THE RPM'S WENT UP PAST THREE,T HEN WENT BACK DOWN TO ONE. ALL THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND THEN THE VEHICLE HESITATED TO PROCEED FOR A FEW MINUTES. UPDATED 08/03/16.*JB

FOR THE PAST 2 MONTHS MY CAR IS HAVING MAJOR TROUBLE. IT STARTED WITH ME HEARING A GRINDING NOISE WHEN I MADE LEFT TURNS. THIS HAS NOW DEVELOPED TO MAKING A NOISE WHEN I MAKE LEFT TURNS TO MAKING IT WHEN I AM BACKING OUT, AND OCCASIONALLY STALLING WHEN PULLING OFF FROM A RED LIGHT. THIS HAS PUT ME IN SOME DANGEROUS SITUATIONS. ABOUT A MONTH AGO 2 LIGHT AND 2 MESSAGES CAME UP ON MY DASH. THEY WERE SERVICE STABILITRAK AND SERVICE BRAKE ASSIST. MY BRAKE LIGHT AND MY TRACTION LIGHT ARE ALSO ON. I TOOK MY CAR INTO THE DEALERSHIP AND THEY SAID MY HUB NEEDED TO BE REPLACED. I HAD THE PART REPLACED AND I AM STILL HAVING THE SAME PROBLEM. NOONE SEEMS TO KNOW WHAT THE ISSUE IS.

WHEN STEERING WHEEL IS TURNED LEFT AND NOW RIGHT THE FRONT END GRINDS AT TIMES BUT NOT ALL THE TIME. HOWEVER, IT SEEMS TO BE GETTING GRADUALLY WORSE, GRINDING MORE OFTEN. THE "SERVICE STABILITRAC SYSTEM" COMES ACROSS THE DASH PANEL AND NOW IT IS STATING "SERVICE BRAKE ASSIST". ALL THE WHILE NOTHING SEEMS TO BE WRONG WITH ANYTHING UP FRONT. THIS HAPPENS UPON ACCELERATION. THIS CAN HAPPEN IN CITY STREETS, PARKING LOTS AND FREEWAYS. I HAPPENS ANYWHERE UPON ACCELERATION. THERE IS NO POINT AT WHICH THE GRINDING IS TAKING PLACE CAN BE SEEN. THIS SEEMS TO BE A PROBLEM THAT CHEVROLET HAS WITH ALL THE MODELS OF THIS PARTICULAR VEHICLE YET THEY ARE DENYING ANYTHING IS WRONG WITH THE VEHICLES.

WHEN ACCELERATING FROM A STOP WHILE TURNING LEFT, ABS ENGAGES AND BRAKES LEFT FRONT WHEEL GRINDS WHICH CAUSES THE CAR TO STOP AND DRAG. SERVICE STABILITRAK, SERVICE ABS AND SERVICE BRAKE ASSIST MESSAGES ALSO APPEAR ON DASHBOARD MESSAGE CENTER. ALL WARNING LIGHTS RESET WHEN VEHICLE IS TURNED OFF, UNTIL A LEFT TURN IS MADE WHILE ACCELERATING AGAIN, AND THE ABOVE ISSUES OCCUR AGAIN.

WHEN ACCELERATING FROM A STOP WHILE TURNING LEFT, ABS ENGAGES AND BRAKES LEFT FRONT WHEEL CREATING A VERY DANGEROUS SITUATION STOPPING THE CAR IN INTERSECTIONS WITHOUT WARNING. SERVICE STABILITRAK, SERVICE ABS AND SERVICE BRAKE ASSIST MESSAGES ALSO APPEAR ON DASHBOARD MESSAGE CENTER. ALL WARNING LIGHTS RESET WHEN VEHICLE IS TURNED OFF, UNTIL A LEFT TURN IS MADE WHILE ACCELERATING AGAIN, AND THE ABOVE ISSUES OCCUR AGAIN.

STABILITY CONTROL NEEDS SERVICE. ESTIMATED REPAIR 251 MILES AFTER WARRANTY EXPIRED WAS $270.00, AND BECAME $335.00. CERTIFIED LETTER SENT TO GM ON NOV 14 RECEIPT ACKNOWLEDGED BY REP SHANAY, AND VERBALLY ACKNOWLEDGED BY SAME TWO DAYS LATER WHEN SHE CALLED ME. WAITED SIX WEEKS MORE FOR WRITTEN RESPONSE & CALLED TODAY REQUESTING SAME AGAIN TO FOLLOW UP WITH NHTSA. REFUSED AND OFFERED TO SEND AN E:MAIL BUT I PREFER NOT TO PROVIDE ADDRESS DUE TO HER UNFRIENDLY MANNER. PART FAILURE 251 MILES IS ONE FOR THE RECORD BOOKS. FAILURE OCCURRED WHILE MOVING.

WHEN ACCELERATING FROM A STOP WHILE TURNING LEFT, ABS ENGAGES AND BRAKES LEFT FRONT WHEEL CREATING A VERY DANGEROUS SITUATION STOPPING THE CAR IN INTERSECTIONS WITHOUT WARNING. SERVICE STABILITRAK, SERVICE ABS AND SERVICE BRAKE ASSIST MESSAGES ALSO APPEAR ON DASHBOARD MESSAGE CENTER. ALL WARNING LIGHTS RESET WHEN VEHICLE IS TURNED OFF, UNTIL A LEFT TURN IS MADE WHILE ACCELERATING AGAIN, AND THE ABOVE ISSUES OCCUR AGAIN.

TRACTION CONTROL ACTIVATES WHILE MAKING LEFT TURN WHEN LEAVING A STOP OR A RED LIGHT OR AT ANY OTHER OCCASION THAT REQUIRES MAKING A LEFT TURN AFTER BEING STOPPED. CAUSING THE VEHICLE TO HESITATE AND IN THE PROCESS CREATING A VERY DANGEROUS SITUATION. THIS HAS OCCURRED ON FIVE DIFFERENT OCCASIONS DURING THE PAST FEW DAYS. HAS ONLY OCCURRED WHEN TURNING LEFT FROM A COMPLETE STOP. THERE SEEMS TO BE A METAL SOUND THE FOURTH TIME. HAVE TRIED TO GET IT LOOKED AT AND NO ONE SEEMS TO KNOW WHAT TO DO. VERY CONCERNED ABOUT THE SAFETY OF DRIVING THIS CAR. ALSO DONE IT ONCE WHEN I WAS BACKING OUT FROM A PARKED POSITION.

I HAVE ONLY HAD THIS CAR FOR 3 MONTHS AND EVERYTHING WAS FINE UNTIL I MADE A LEFT HAND U-TURN AND ALL KINDS OF BELLS WENT OFF- SERVICE STABILITRAK-SERVICE BRAKE ASSIST- SERVICE TRACTION CONTROL-I CALLED THE DEALERSHIP AND JUST TO PUT IT ON THE MACHINE TO SEE WHAT'S WRONG IS $126.00 - QUITE FRANKLY I DON'T HAVE THAT KIND OF MONEY TO SPARE- I AM EXTREMELY FRUSTRATED AND ACCORDING TO RESEARCH I HAVE DONE THIS IS A COMMON ISSUE THAT CHEVROLET IS NOT ACKNOWLEDGING-