Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
230–25K
7425–50K
5950–75K
3775–100K
21100–150K
7150K+
221 reports with mileage · 51 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electronic Stability Control (esc). Review the 108 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING IN SNOW, THE IGNITION SWITCH INDEPENDENTLY TURNED OFF AND THE VEHICLE SHUT OFF. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE SEAT BELT WAS FRACTURED. THE CONTACT MENTIONED THAT NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYST…
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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING IN SNOW, THE IGNITION SWITCH INDEPENDENTLY TURNED OFF AND THE VEHICLE SHUT OFF. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE SEAT BELT WAS FRACTURED. THE CONTACT MENTIONED THAT NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) WAS RECEIVED BUT A NOTIFICATION SCHEDULE WAS NOT YET SUBMITTED TO DEALERS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
NHTSA ODI #10630217
28,830 miles · Jul 21, 2014
Electrical SystemExterior LightingSteering
MY 2013 CHEVROLET IMPALA'S ELECTRICAL SYSTEM FAILED. THERE WERE NO LIGHTS, RADIO, AIR CONDITIONER, GAUGE LIGHTS, POWER STEERING OR POWER BRAKES. THE ENGINE REMAINED RUNNING AS DID THE TRANSMISSION. THIS LASTED ABOUT FIVE MINUTES.(THERE ARE NO PLACES TO STOP ON OUR ROADS.) THE FIRST LIGHT TO COME ON WAS THE WARNING ABOUT LOSS…
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MY 2013 CHEVROLET IMPALA'S ELECTRICAL SYSTEM FAILED. THERE WERE NO LIGHTS, RADIO, AIR CONDITIONER, GAUGE LIGHTS, POWER STEERING OR POWER BRAKES. THE ENGINE REMAINED RUNNING AS DID THE TRANSMISSION. THIS LASTED ABOUT FIVE MINUTES.(THERE ARE NO PLACES TO STOP ON OUR ROADS.) THE FIRST LIGHT TO COME ON WAS THE WARNING ABOUT LOSS OF STABILITRAC AND THE SECOND WAS ABOUT AIR BAGS, THE THIRD WAS ABOUT UNEVEN TIRE PRESSURE. EVENTUALLY THE GAUGE LIGHTS, AIR CONDITIONER AND RADIO CAME ON FOLLOWED BY THE POWER STEERING AND BRAKES. I TURNED IT OFF IN PARK AND THEN TURNED IT ON AGAIN. THE STABILITRAC AND AIR BAG WARNINGS WERE STILL ON, BUT THE REST OF THE LIGHTING AND ELECTRICAL SEEMED TO BE WORKING. EVENTUALLY THE STABILITRAC AND AIR BAG WARNINGS STOPPED. THE NEXT DAY EVERYTHING CAME ON AS NORMAL. THE AIRBAG FOR THE PASSENGER SEAT NEVER IS ON SINCE I BOUGHT IT IN JANUARY. *TR
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2013 Chevrolet Impala Problems, Complaints & Recalls | Skip That Year