IllustrationAT 9000 MI. A LOUD WHINNYING NOISE IN THE ENGINE OCCURRED. DEALER DISCOVERED THE STEERING FLUID WAS LOW DUE TO A LOWER HOSE LEAKING AT A CLAMP. THE CLAMP WAS REPLACED AND AFTER A SHORT WHILE (ABOUT 25 MI.) THE PUMP NOISE SUBSIDED. MAYBE THIS WILL REQUIRE A RECALL DUE TO A NHSTA REPORT OF A BLOWN HOSE. *JB
2006 Chevrolet Impala
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Impala years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
550–25K
7125–50K
7650–75K
7475–100K
87100–150K
41150K+
404 reports with mileage · 120 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 135 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 124 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 108 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
58 crash reports22 fire reports35 injury reports
What owners actually said
524 reportsI PURCHASED A 2006 CHEVROLET IMPALA LTZ IN DECEMBER OF 2005 AND APPROXIMATELY 3 MONTHS AGO I STARTED TO RECEIVE A MESSAGE FROM THE DRIVER INFORMATION CENTER THAT THE TIRE PRESSURE MONITOR SYSTEM NEEDED TO BE SERVICED. I HAVE TAKEN THE VEHICLE TO OUR LOCAL CHEVROLET DEALER ON AT LEAST FIVE OCCASIONS FOR THIS PROBLEM AND IT IS STI…
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I PURCHASED A 2006 CHEVROLET IMPALA LTZ IN DECEMBER OF 2005 AND APPROXIMATELY 3 MONTHS AGO I STARTED TO RECEIVE A MESSAGE FROM THE DRIVER INFORMATION CENTER THAT THE TIRE PRESSURE MONITOR SYSTEM NEEDED TO BE SERVICED. I HAVE TAKEN THE VEHICLE TO OUR LOCAL CHEVROLET DEALER ON AT LEAST FIVE OCCASIONS FOR THIS PROBLEM AND IT IS STILL NOT FIXED. THE DEALERSHIP HAS MORE THAN FULFILLED IT'S PART OF THE BARGAIN IN THAT THEY HAVE RE-PROGRAMMED THE SYSTEM ON AT LEAST TWO OCCASIONS AND HAVE REPLACED THE ENTIRE INSTRUMENT CLUSTER AT THE SUGGESTION OF THE FACTORY REP. INDIVIDUAL SENSOR ON THE PROBLEM WHEEL, (RIGHT REAR), HAS ALSO BEEN REPLACED, ALL TO NO AVAIL. THERE HAVE BEEN NUMEROUS CONTACTS BETWEEN THE DEALERSHIP AND THE MANUFACTURER DURING THIS TIME. THE LAST THAT I HEARD AFTER HAVING THE VEHICLE AT THE SHOP FOR TWO DAYS WAS THAT THEY WERE WAITING FOR A CALL BACK FROM A SERVICE REP AND THAT THE MANUFACTURER WAS CONSIDERING REPLACING THE ENTIRE RIGHT WHEEL AND HUB. THIS WAS ABOUT THREE WEEKS AGO AND I STILL HAVE THIS PROBLEM. *JB
TL*- THE CONTACT STATED THAT THE COMPUTER SYSTEM ON THE VEHICLE IS NOT READING THE TIRE PRESSURE CORRECTLY. THE KEYLESS ENTRY DOESN'T FUNCTION CORRECTLY EITHER. IN ORDER FOR THE KEYLESS ENTRY TO FUNCTION CORRECTLY, CONTACT HAS TO BE DIRECTLY IN FRONT OF THE VEHICLE. THE CONTACT HAS TAKEN HIS VEHICLE TO THE DEALERSHIP AT LEAS…
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TL*- THE CONTACT STATED THAT THE COMPUTER SYSTEM ON THE VEHICLE IS NOT READING THE TIRE PRESSURE CORRECTLY. THE KEYLESS ENTRY DOESN'T FUNCTION CORRECTLY EITHER. IN ORDER FOR THE KEYLESS ENTRY TO FUNCTION CORRECTLY, CONTACT HAS TO BE DIRECTLY IN FRONT OF THE VEHICLE. THE CONTACT HAS TAKEN HIS VEHICLE TO THE DEALERSHIP AT LEAST 5 TIMES AND HE CONTINUES TO HAVE THE SAME ISSUES WITH HIS VEHICLE. CONTACT CURRENTLY HAS THE VEHICLE AT THE DEALERSHIP AND THEY EXPLAINED TO HIM THAT THEY WON'T BE ABLE TO REPAIR THE VEHICLE UNTIL FURTHER THE MANUFACTURE PROVIDES INFORMATION ON HOW TO PERFORM THE REPAIR. THE CONTACT HAS COPIES OF THE INVOICES IF NEEDED.
SPEEDOMETER STOPPED WORKING. *JB
GRINDING WHEN THE STEERING COLUMN WAS TURNED. I CONTACTED THE DEALER THE CAR IS STILL UNDER WARRANTY. THEY SAID GMC WAS AWARE OF A STEERING COLUMN PROBLEM THAT CAUSED THE OWNER OF THE VEHICLE TO HAVE THE STEERING COLUMN GREASED AT ABOUT 30,000 MILE INTERVALS. I CONTACTED GMC AND THEY CONFIRMED THAT YES THERE WAS A PROBLEM IN …
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GRINDING WHEN THE STEERING COLUMN WAS TURNED. I CONTACTED THE DEALER THE CAR IS STILL UNDER WARRANTY. THEY SAID GMC WAS AWARE OF A STEERING COLUMN PROBLEM THAT CAUSED THE OWNER OF THE VEHICLE TO HAVE THE STEERING COLUMN GREASED AT ABOUT 30,000 MILE INTERVALS. I CONTACTED GMC AND THEY CONFIRMED THAT YES THERE WAS A PROBLEM IN SOME OF THE IMPALAS BUT IT WAS COVERED IN THE 30,000 MILE WARRANTY. I ASKED WHAT ABOUT AFTER THAT THEY SAID SINCE IT WAS NOT ALL CARS IT WOULD THEN BE A MAINTENANCE ITEM. DEALERS ARE CHARGING ABOUT $100.00 TO GREASE THE STEERING COLUMN. I AM CONCERNED BECAUSE THIS CAR IS JUST NOW 1 YEAR OLD AND IF THERE ARE PROBLEMS WITH THE STEERING I WOULD LIKE THEM PERMANENTLY FIXED. GMC SAID SINCE NO DEATHS HAVE BEEN CAUSED AND IT WAS ONLY SOME CARS, THAT IS WAS NOT REALLY WORTH THEIR TIME TO HAVE THEM PERMANENTLY FIXED. NO ON TOP OF REGULAR MAINTENANCE WE MUST PAY TO HAVE A DEFAULT IN THE STEERING COLUMN FIXED ON A REGULAR BASIS AS LONG AS WE OWN THE VEHICLE. WHAT ABOUT INDIVIDUALS THAT CANNOT AFFORD TO HAVE THE VEHICLE FIXED ON A REGULAR BASIS AND IT CAUSES ACCIDENTS? PLEASE LOOK INTO THIS PROBLEM THANK YOU FOR YOUR TIME AND EFFORT. *NM
INTERMITTENT PLASTIC BURNING SMELL. DEALER UNABLE TO LOCATE??? DRIVERS WINDOW ALSO SCREECHES LIKE MAD WHEN PUT DOWN. *JB
CAR SPEEDS UP WITH NO CRUISE CONTROL WHEN I THE HIT BRAKE IT GOES BACK TO NORMAL SPEED. IT IS AN INTERMITTENT PROBLEM. CAR WANTS TO STOP AT STOP SIGNS MUST STEP ON GAS TO KEEP RUNNING. DRIVING ALONG CAR SOMETIMES FEEL LIKE ITS NOT GETTING GAS AND SHAKES AND MISSES. AIR CONDITION WORKS SOMETIMES BLOWS COLD THEN GOES TO HOT AIR. …
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CAR SPEEDS UP WITH NO CRUISE CONTROL WHEN I THE HIT BRAKE IT GOES BACK TO NORMAL SPEED. IT IS AN INTERMITTENT PROBLEM. CAR WANTS TO STOP AT STOP SIGNS MUST STEP ON GAS TO KEEP RUNNING. DRIVING ALONG CAR SOMETIMES FEEL LIKE ITS NOT GETTING GAS AND SHAKES AND MISSES. AIR CONDITION WORKS SOMETIMES BLOWS COLD THEN GOES TO HOT AIR. I THINK THIS IS UNSAFE. DEALER CAN'T FIND PROBLEMS CHEVY WON'T DO ANYTHING ABOUT IT. THIS IS A 2006 CHEV IMPALA WITH 3.9 V6 ENGINE 8400 MILES ON IT . WE BOUGHT CAR IN MAY 2006 AND PROBLEMS STARTED RIGHT AWAY. *JB
DT*: THE CONTACT STATED WHILE DRIVING 60 MPH IN THE RAIN ON THE HIGHWAY, TRAFFIC STOPPED ABRUPTLY, CAUSING A REAR END COLLISION WITH THE VEHICLE IMMEDIATELY IN FRONT OF THE CONTACT. THE AIR BAGS FAILED TO DEPLOY DURING THE ACCIDENT. ONE INJURY WAS SERIOUS ENOUGH FOR TRANSPORT TO THE HOSPITAL FOR POSSIBLE BACK INJURY. A POLICE RE…
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DT*: THE CONTACT STATED WHILE DRIVING 60 MPH IN THE RAIN ON THE HIGHWAY, TRAFFIC STOPPED ABRUPTLY, CAUSING A REAR END COLLISION WITH THE VEHICLE IMMEDIATELY IN FRONT OF THE CONTACT. THE AIR BAGS FAILED TO DEPLOY DURING THE ACCIDENT. ONE INJURY WAS SERIOUS ENOUGH FOR TRANSPORT TO THE HOSPITAL FOR POSSIBLE BACK INJURY. A POLICE REPORT WAS TAKEN. THE SERVICE DEALER AND MANUFACTURER WERE NOTIFIED. UPDATED 10/25/2006 - *NM
I PURCHASED A 2006 CHEVY IMPALA ON MARCH 1, 2006. IT WAS PURCHASED UNDER THE NAME OF VIRGINIA BRADY. I GOT MARRIED IN MAY OF THIS YEAR. I HAD MY CAR IN 3 TIMES TO FIX THE DRIVERS WINDOW. IT SCREECHES LIKE SOMEONE'S FINGER NAILS ON A BLACK BOARD. TO ME THIS IS A BIG SAFETY ISSUE AS WHEN THE WINDOW SCREECHES WHEN YOU PUT DOWN …
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I PURCHASED A 2006 CHEVY IMPALA ON MARCH 1, 2006. IT WAS PURCHASED UNDER THE NAME OF VIRGINIA BRADY. I GOT MARRIED IN MAY OF THIS YEAR. I HAD MY CAR IN 3 TIMES TO FIX THE DRIVERS WINDOW. IT SCREECHES LIKE SOMEONE'S FINGER NAILS ON A BLACK BOARD. TO ME THIS IS A BIG SAFETY ISSUE AS WHEN THE WINDOW SCREECHES WHEN YOU PUT DOWN THE WINDOW. A PERSON CRINGES AND SOMETIMES WILL CLOSE THEIR EYES. I HAVE TO BE VERY CAREFUL THAT I DO NOT DO THIS AS IT CAN CAUSE AN ACCIDENT. THE SCREECHING HAPPENS WHEN THE CAR SITS IN THE SUN FOR A WHILE. IN COOL WEATHER IT DOESN'T HAPPEN. THE FIRST TIME I TOOK THE CAR IN WAS MAY 22, 2006. THE REPORT THAT I RECEIVED FROM THE SERVICE DEPARTMENT SEEMED LIKE I DIDN'T KNOW WHAT I WAS TALKING ABOUT BECAUSE I AM A WOMAN. THE SECOND TIME WAS JUNE 8, 2006 AND THE LAST TIME WAS JULY 14, 2006. ON JULY 14, I RECEIVED A NOTICE THAT THIS PROBLEM IS A PROBLEM WITH A NUMBER OF 2006 CHEVY IMPALAS. I HAVE THE PAPER WORK THAT CHEVY ISSUED ON MAY 18, 2006 ABOUT THIS PROBLEM. NOW I AM SUPPOSE TO BRING BACK MY CAR AND LEAVE IT AGAIN. WHY AM I PAYING FOR A NEW CAR THAT SEEMS TO SPEND SO MUCH TIME IN THE SERVICE DEPARTMENT BECAUSE CHEVY DOESN'T KNOW HOW TO FIX IT. THE NEXT PROBLEM THAT I CONSIDER A SAFETY PROBLEM IS THE DRIVER'S SIDE READ VIEW MIRROR. I AM A TALL PERSON SO I DIDN'T NOTICE THIS BEFORE, ALL I NOTICED WAS A CRACK UNDERNEATH THE MIRROR WHEN I BACKED INTO THE DRIVE WAY AT HOME. NOW I FOUND OUT THAT THE MIRROR DOESN'T GO TO THE RIGHT FAR ENOUGH FOR SAFETY. IF SOMEONE SHORTER THAN MYSELF OR SOMEONE WHO LIKES THE SEAT UP FURTHER THAN I DO, THEY WOULDN'T BE ABLE TO USE THE REAR VIEW MIRROR PROPERLY. TODAY, SUNDAY, AUGUST 27, 2006, I GOT A CALL FROM JASON WHO WORKS AT THE CHEVY SERVICE ABOUT ME TAKING MY CAR BACK TO THE SERVICE DEPARTMENT FOR THEM TO FIX A PROBLEM THAT THEY DON'T KNOW HOW TO FIX. *JB
BRAKE RECALL IS NOT LISTED ON SITE FOR IMPALA 2006 SS.. I HAD A PROBLEM WITH MY BRAKES WHICH THE RECALL CORRECTED THE PROBLEM. THE UPGRADE IS NOT COMPLETED CAR IS HARDER TO STOP. GM AND TED EVENS (CS DEPARTMENT) FROM THE CHEVY DID NOT THINK OF IT HAS A BIG PROBLEM. HOWEVER I CAN TELL YOU MY CAR WILL STOP MUCH BETTER NOW. …
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BRAKE RECALL IS NOT LISTED ON SITE FOR IMPALA 2006 SS.. I HAD A PROBLEM WITH MY BRAKES WHICH THE RECALL CORRECTED THE PROBLEM. THE UPGRADE IS NOT COMPLETED CAR IS HARDER TO STOP. GM AND TED EVENS (CS DEPARTMENT) FROM THE CHEVY DID NOT THINK OF IT HAS A BIG PROBLEM. HOWEVER I CAN TELL YOU MY CAR WILL STOP MUCH BETTER NOW. *JB
Official recalls
114V355000 · Electrical System:ignition
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.