Illustration2006 IMPALA SS POWER STEERING LEAK. DRIVING AND SUDDENLY LOST POWER STEERING. I HAD TO HAVE TOWED IN AND COST ME OVER $300 TO REPAIR. *TR
2006 Chevrolet Impala
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Impala years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
550–25K
7125–50K
7650–75K
7475–100K
87100–150K
41150K+
404 reports with mileage · 120 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 135 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 124 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 108 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
58 crash reports22 fire reports35 injury reports
What owners actually said
524 reportsI OWN A 2006 CHEVROLET IMPALA WITH GOODYEAR EAGLE LS2 TIRES AS ORIGINAL EQUIPMENT (M-S P225/55R17 95T, DOT M643 BHDR 3905). I WAS ADVISED THAT ALL TIRES ON THE VEHICLE HAD A DEFECT WHICH CAUSED THE TREAD TO SEPARATE FROM THE TIRE IN THE SAME SPOT. THE TIRES STILL HAD FROM 7/32 TO 9/32 TREAD REMAINING. HAVING TAKEN OFF ONE …
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I OWN A 2006 CHEVROLET IMPALA WITH GOODYEAR EAGLE LS2 TIRES AS ORIGINAL EQUIPMENT (M-S P225/55R17 95T, DOT M643 BHDR 3905). I WAS ADVISED THAT ALL TIRES ON THE VEHICLE HAD A DEFECT WHICH CAUSED THE TREAD TO SEPARATE FROM THE TIRE IN THE SAME SPOT. THE TIRES STILL HAD FROM 7/32 TO 9/32 TREAD REMAINING. HAVING TAKEN OFF ONE TIRE TO INSPECT IT PROPERLY, THE DEFECT WAS FOUND TO BE SO BAD THAT THE DEALER WOULD NOT REMOUNT THE TIRE ON TO THE VEHICLE UNDER CALIFORNIA LAW. AT THE DIRECTION OF GOODYEAR, THE DEFECTIVE TIRES WERE THEN TAKEN TO BE INSPECTED BY A GOODYEAR DEALER AND THE DEFECT WAS AGAIN CONFIRMED. THE IDENTIFIED DEFECT COULD CAUSE FAILURE OF A TIRE AT ANY TIME WITHOUT ADVANCE WARNING. AS A RESULT ALL TIRES OF THIS MANUFACTURING LOT SHOULD BE RECALLED IMMEDIATELY. *TR
I HAVE A 2006 CHEVROLET IMPALA. THE GAS PEDAL SENSOR FAILED WHILE DRIVING AT HIGHWAY SPEED, CAUSING A LOSS OF POWER TO THE ENGINE. THE PART IS GM25830023. I HAVE HAD THIS TO A CHEVROLET DEALER TO HAVE FIXED, BUT THE PART IS UNAVAILABLE FROM GM. ACCORDING TO THE DEALER, THIS IS A COMMON PROBLEM AND THEY HAVE 2 OTHER IMPALAS W…
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I HAVE A 2006 CHEVROLET IMPALA. THE GAS PEDAL SENSOR FAILED WHILE DRIVING AT HIGHWAY SPEED, CAUSING A LOSS OF POWER TO THE ENGINE. THE PART IS GM25830023. I HAVE HAD THIS TO A CHEVROLET DEALER TO HAVE FIXED, BUT THE PART IS UNAVAILABLE FROM GM. ACCORDING TO THE DEALER, THIS IS A COMMON PROBLEM AND THEY HAVE 2 OTHER IMPALAS WAITING FOR THE PART AS WELL. I HAVE BEEN UNABLE TO USE MY CAR SINCE APRIL 14TH. *TR
IN JANUARY 2007 I PURCHASED A 2006 CHEVY IMPALA AND APPROXIMATELY 6 MONTHS LATER I HAD MY FIRST PROBLEM WITH THE CAR. FIRST PROBLEM: "SERVICE TIRE MONITOR SYSTEM" (7/07) I TOOK THE CAR TO THE DEALERSHIP AND THE SENSORS WERE REPLACED FOR FREE IN TWO OF THE TIRES. I HAVE SINCE EXPERIENCED THIS SAME PROBLEM OVER AND OVER AGAIN.…
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IN JANUARY 2007 I PURCHASED A 2006 CHEVY IMPALA AND APPROXIMATELY 6 MONTHS LATER I HAD MY FIRST PROBLEM WITH THE CAR. FIRST PROBLEM: "SERVICE TIRE MONITOR SYSTEM" (7/07) I TOOK THE CAR TO THE DEALERSHIP AND THE SENSORS WERE REPLACED FOR FREE IN TWO OF THE TIRES. I HAVE SINCE EXPERIENCED THIS SAME PROBLEM OVER AND OVER AGAIN. I DID NOT HAVE THIS FIXED AT ALL IN 2008 BECAUSE THE DEALERSHIP WANTS TO CHARGE ME FOR THE REPLACEMENT OF THE SENSORS. I JUST LET THE MONITOR CONTINUE TO BLINK ON AND OFF. I HAD IT REPLACED IN 4/09 DUE TO OTHER STANDARD REPLACEMENTS. SECOND PROBLEM: HEATING (FOUND PROBLEM 10/07) TO GET HEAT IN THE CAR YOUR FOOT MUST BE ON THE PEDDLE AND THE CAR MUST BE MOVING. THE MOMENT YOU TAKE YOUR FOOT OFF THE PEDDLE TO PRESS THE BRAKE, THE HEATER GOES OUT AND THE AIR TURNS COLD. THIS PROBLEM WAS FIXED IN 4/09, WHEN THE OTHER REPLACEMENT PARTS WERE FIXED. THIRD PROBLEM: ON AND OFF JERKING (9/07) IF YOU ARE AT A STOP LIGHT AND IT TURNS GREEN. YOU PRESS ON THE GAS TANK BUT THE CAR DOES NOT GO ANYWHERE FOR A MOMENT. THEN IT JERKS AND TAKES OFF. IT SEEMS LIKE THERE IS A DELAY IN THE THINKING PROCESS LIKE THE CAR IS NOT AWARE IT SHOULD GO WHEN YOU PRESS THE GAS. IN 4/09 I ADDRESSED THIS PROBLEM WITH THE DEALERSHIP BUT NOTHING COULD BE FOUND WRONG WITH THE CAR AND OF COURSE IT DID NOT HAPPEN WHEN THEY TOOK IT FOR A TEST DRIVE. *TR
WHILE DRIVING IN THE RAIN I HAD TOO STOP QUICKLY AT A STOP LIGHT APPLYING THE BRAKES SIGNIFICANTLY ALL I DID IS SKID THE ABS NEVER WORKED AND NO INDICATION LIGHT CAME ON I THEN HAD TOO STOP SLOW IN THE SNOW SAME SCENARIO. *TR
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH DOWNHILL, THE STEERING WHEEL VIBRATED EXCESSIVELY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DRIVER EXPERIENCED DIFFICULTY STEERING THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND T…
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TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH DOWNHILL, THE STEERING WHEEL VIBRATED EXCESSIVELY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DRIVER EXPERIENCED DIFFICULTY STEERING THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE FAILURE WAS RELATED TO THE BRAKE ROTORS. THE TECHNICIAN RESURFACED THE FRONT BRAKE ROTORS, BUT THE FAILURE RECURRED. THE VEHICLE HAS NOT BEEN REPAIRED PROPERLY. THE FAILURE MILEAGE WAS 12,000 AND CURRENT MILEAGE WAS 26,500. UPDATED 12/08/09. *LJ THE CONSUMER STATED THE BRAKES PULSATED WHEN THEY WERE APPLIED. UPDATED 12/10/09
I WAS DRIVING MY VEHICLE TO WORK IN HEAVY TRAFFIC IN THE MIDDLE LANE OF MAJOR MICHIGAN HIGHWAY (I-75). AS I HEADED INTO A RIGHT CURVE ON THE HIGHWAY, MY VEHICLE BEGAN TO MAKE A VERY LOUD SQUEALING NOISE UNDER THE HOOD AND MY STEERING WHEEL PULLED OUT OF MY HANDS, AND THE VEHICLE BEGAN TO PULL BACK STRAIGHT. IT BECAME VERY DIF…
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I WAS DRIVING MY VEHICLE TO WORK IN HEAVY TRAFFIC IN THE MIDDLE LANE OF MAJOR MICHIGAN HIGHWAY (I-75). AS I HEADED INTO A RIGHT CURVE ON THE HIGHWAY, MY VEHICLE BEGAN TO MAKE A VERY LOUD SQUEALING NOISE UNDER THE HOOD AND MY STEERING WHEEL PULLED OUT OF MY HANDS, AND THE VEHICLE BEGAN TO PULL BACK STRAIGHT. IT BECAME VERY DIFFICULT TO STEER MY VEHICLE TO THE RIGHT, SO I PULL OUT OF TRAFFIC AS QUICKLY AS POSSIBLE. ONCE I WAS ABLE TO PULL OFF TO THE SHOULDER OF THE HIGHWAY, I SHUT MY VEHICLE OFF. I TOOK MY CAR TO THE CLOSEST CHEVROLET DEALERSHIP FOR AN INSPECTION. THE SERVICE DEPARTMENT EXPLAINED TO ME THAT THE POWER STEERING LINE HAD BURST, CAUSING A RAPID LOSS OF POWER STEERING FLUID AND LACK OF VEHICLE CONTROL. THEY REPLACED THE DEFECTIVE LINE AT A TOTAL COST OF $438. I RELUCTANTLY PAID FOR THE REPAIRS AFTER FINDING OUT THIS DEFECT WAS NOT COVERED BY THE "GM CERTIFIED 100,000 MILE POWERTRAIN WARRANTY". WHAT I FAIL TO UNDERSTAND IS WHY WOULD A PRODUCT THAT SERVES SUCH A VITAL SAFETY FEATURE IN A VEHICLE, NOT BE HELD TO HIGHER QUALITY STANDARDS AND BE COVERED FOR A LONGER PERIOD OF TIME. BASED ON THE RECENT NUMBER OF INCIDENTS REPORTED BY CONSUMERS FOR THIS SAME YEAR, MAKE AND MODEL, I FEEL THIS TYPE OF DEFECT NEEDS TO RECALLED BY GM BEFORE SERIOUS INJURIES OR LIVES ARE LOST. I DON'T THINK I HAVE BEEN MORE PANICKED BEHIND THE WHEEL THAN I WAS AT THAT TIME. *TR
I WAS DRIVING VEHICLE AND WENT TO TURN ONTO MY STREET AND POWER STEERING FAILED CAUSING LOSS OF STEERING AND CAME CLOSE TO HITTING A UTILITY POLE. UPON INSPECTION I NOTICED HYDRAULIC PIPING FOR THE POWER STEERING HAD SPRUNG A LEAK. IN SEARCHING FOR A BULLETIN I DISCOVERED #060232014. NHTSA CAMPAIGN#10020769. I HAVE SET AN APPOI…
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I WAS DRIVING VEHICLE AND WENT TO TURN ONTO MY STREET AND POWER STEERING FAILED CAUSING LOSS OF STEERING AND CAME CLOSE TO HITTING A UTILITY POLE. UPON INSPECTION I NOTICED HYDRAULIC PIPING FOR THE POWER STEERING HAD SPRUNG A LEAK. IN SEARCHING FOR A BULLETIN I DISCOVERED #060232014. NHTSA CAMPAIGN#10020769. I HAVE SET AN APPOINTMENT AT A DEALERSHIP TO REPAIR. HOWEVER,THIS INCIDENT COULD HAVE HAD FATAL OUTCOME. I BELIEVE THAT THIS GOES BEYOND A SERVICE BULLETIN AND SHOULD BE FURTHER INVESIGATED. LOSS OF LIFE SHOULD NOT BE THE DETERMINING FACTOR. *TR
SIDE BAG DID NOT DEPLOY DURING A SIDE IMPACT COLLISION. *TR
WHEN THE CAR IS RUNNING BUT IN A STOPPED POSITION, IE., AT A STOP LIGHT, THE HEATER BLOWS COLD AIR - ON ANY OF THE DIAL OPTIONS, I.E, FEET, FACE, COMBINATION, ETC. WHEN DRIVING, IT THEN HEATS, BLOWS WARM AIR. WHEN I HAD MY CAR INTO THE DEALER LAST YEAR (MAHOWALDS MOTORS IN NEW PRAGUE WHERE I PURCHASED THE CAR) FOR THE NORMAL …
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WHEN THE CAR IS RUNNING BUT IN A STOPPED POSITION, IE., AT A STOP LIGHT, THE HEATER BLOWS COLD AIR - ON ANY OF THE DIAL OPTIONS, I.E, FEET, FACE, COMBINATION, ETC. WHEN DRIVING, IT THEN HEATS, BLOWS WARM AIR. WHEN I HAD MY CAR INTO THE DEALER LAST YEAR (MAHOWALDS MOTORS IN NEW PRAGUE WHERE I PURCHASED THE CAR) FOR THE NORMAL SCHEDULED OIL CHANGE, THEY WERE TOLD ABOUT THIS. THE SERVICE MANAGER PULLED UP A BULLETIN FROM MARCH OF 2008 AND IT STATED THAT THIS MAKE/MODEL CAR WOULD HAVE THIS PROBLEM. IT TOLD THE DEALERSHIP HOW TO FIX IT (NO PARTS INVOLVED - JUST TAKING OFF SOME HOSES AS THERE WAS AIR BUBBLES OR BLOCKAGE THAT WAS CAUSING THIS - AND THEY WANTED SOME WHERE AROUND $186.00 TO DO THIS.). I ASKED WHY THIS WOULDN'T HAVE BEEN DONE WHEN THEY KNEW ABOUT THIS, THAT THIS MAKE OF CAR WAS GOING TO HAVE THIS PROBLEM, AND I WAS TOLD THAT AS LONG AS WE DIDN'T BRING IT UP, THEY WERE NOT FIXING IT AS IT WAS NOT A "RECALL", JUST A BULLETIN LETTING THEM KNOW IT WILL HAPPEN. SOMETHING IS WRONG WITH THIS PROCESS WHEN A DEALERSHIP OR A HUGE COMPANY LIKE CHEVROLET KNOWS THERE IS A FLAW BUT SITS BACK AND KEEPS THEIR MOUTH SHUT ABOUT IT AND THEN WHEN CONFRONTED THE CUSTOMER IS TOLD IT WILL TAKE $186.00 TO FIX. I WAS ALSO TOLD THAT BECAUSE THERE WERE NO 'PARTS' INVOLVED IN THIS REPAIR, THAT THIS WAS THE REASON IT COST THIS MUCH.....IT ALMOST MAKES IT SOUND LIKE, IF THERE DO NOT HAVE ANY PARTS COST TO FALL BACK ON, THEN THEY BOOST UP THE LABOR CHARGES. BOTTOM LINE IS, THE BULLETIN CAME OUT IN MARCH OF 2008, AND MY CAR WAS IN EVERY 3000 MILES FOR THE OIL CHANGE, THIS 'ERROR' REPAIR SHOULD HAVE BEEN TAKEN CARE OF AND NOT 'HIDDEN' IN THE BACKROOM. THIS IS MY COMPLAINT. I HAVE TALKED TO THE SERVICE MANAGER AT THIS DEALERSHIP (WHERE I PURCHASED THE CAR NEW), A COUPLE OF TIMES, AND HE SAID HE CAN'T AND WON'T DO ANYTHING ABOUT IT....I ASKED HIM TO CALL THE KEY COMPANY ON THIS AND HE SAID THAT ISN'T PART OF HIS JOB. WHERE DOES CUSTOMER SERVICE END THAT IT ISN'T 'PART OF HIS JOB. *TR
Official recalls
114V355000 · Electrical System:ignition
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.