NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
524 reports127,000 miles · Jun 7, 2014
Power TrainVehicle Speed Control
I WAS DRIVING ON THE HIGHWAY AT 60 MPH WHEN ALL OF A SUDDEN THE MESSAGE REDUCED ENGINE POWER APPEARED AND MY SPEED DROPPED DOWN TO 30 MPH. IT WAS RUSH HOUR TRAFFIC AND I PANICKED. I TRIED PRESSING THE GAS PEDAL ALL THE WAY DOWN BUT MY SPEED WOULD NOT INCREASE. THE CAR BEHIND ME ALMOST PLOWED INTO THE REAR END OF MY CAR BUT LUCKI…
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I WAS DRIVING ON THE HIGHWAY AT 60 MPH WHEN ALL OF A SUDDEN THE MESSAGE REDUCED ENGINE POWER APPEARED AND MY SPEED DROPPED DOWN TO 30 MPH. IT WAS RUSH HOUR TRAFFIC AND I PANICKED. I TRIED PRESSING THE GAS PEDAL ALL THE WAY DOWN BUT MY SPEED WOULD NOT INCREASE. THE CAR BEHIND ME ALMOST PLOWED INTO THE REAR END OF MY CAR BUT LUCKILY THERE WAS SPACE IN THE LANE TO THE RIGHT FOR THAT CAR TO QUICKLY MOVE OVER TO AVOID HITTING ME. THEY HONKED AND I MANEUVERED TO THE SHOULDER OF THE HIGHWAY AND PUT MY CAR IN PARK. I RESTARTED MY CAR ABOUT 10 MINUTES LATER AND GOT OFF THE NEXT EXIT SO I COULD TAKE SIDE STREETS HOME SINCE I WAS FRIGHTENED MY CAR WOULD AGAIN SUDDENLY LOSE POWER. I DROVE TO AUTO ZONE AND HAD THE CODE RAN AND IT WAS FOR THE THROTTLE POSITION SENSOR AND THROTTLE BODY. AFTER RESEARCHING ONLINE I CAME ACROSS THE EDMUNDS FORUM WHERE HUNDREDS OF GM OWNERS HAD THE EXACT SAME PROBLEM ! GM NEEDS TO RECALL AND REPLACE THESE INFERIOR THROTTLE BODY PARTS BUT I GUESS UNTIL THERE ARE FATALITIES IT WILL GO IGNORED ??? *TR
NHTSA ODI #10596791
104,000 miles · May 22, 2014
Electrical System
I WAS ON THE FREEWAY GOING 60-65 MPH. MY CAR JUMPED OR I JUST FELT A CHANGE AND MY RPM NEEDLE MOVED. AS I TRIED TO PUSH IN THE GAS PEDAL THE RPM NEEDLE WOULD MOVE UP TO 4RPMS BUT MY SPEED WOULDN'T INCREASE IT WAS ALMOST AS IF I WAS DRIVING IN NEUTRAL I PULLED OFF TO THE SIDE OF THE HIGHWAY JUST IN TIME FOR MY CAR TO STALL. I SAT…
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I WAS ON THE FREEWAY GOING 60-65 MPH. MY CAR JUMPED OR I JUST FELT A CHANGE AND MY RPM NEEDLE MOVED. AS I TRIED TO PUSH IN THE GAS PEDAL THE RPM NEEDLE WOULD MOVE UP TO 4RPMS BUT MY SPEED WOULDN'T INCREASE IT WAS ALMOST AS IF I WAS DRIVING IN NEUTRAL I PULLED OFF TO THE SIDE OF THE HIGHWAY JUST IN TIME FOR MY CAR TO STALL. I SAT THERE FOR ONLY A MINUTE AND STARTED IT AGAIN AND DROVE BACK HOME FINE TO MY COUSINS SHOP WHERE HE FOUND NOTHING WRONG, NO CODES FOUND AND THEIR WAS NEVER A CODE DISPLAYED ON THE DASH DURING THIS. MY TRANSMISSION FLUID WASN'T BURNED AND IT WAS CLEAR AND PINK. I'M FRUSTRATED BC THIS IS AN GM ISSUE AND THEY AREN'T DOING ANYTHING. I COULD OF BEEN HIT AND KILLED. MY DAD HAS A BLAZER THAT IS SITTING IN OUR DRIVEWAY FOR THE SAME ISSUE, THE GM DEALERSHIP AMONG A COUPLE OTHER PLACES CAN'T FIND OUT WHAT'S WRONG. SOMEONE PLEASE HELP ME AMONG OTHERS GET GM TO LOOK INTO OUR CARS AT LEAST FOR FREE. I HAVE A CHILD THAT IS ALWAYS IN THE CAR WITH ME AN IF ANYTHING WAS TO EVER HAPPEN TO US BECAUSE OF AN ISSUE GM WON'T RESOLVE THERE WILL BE MANY LAWSUITS INCLUDING MINE. *TR
NHTSA ODI #10593424
43,880 miles · May 20, 2014
SteeringTiresWheels
IN THE FALL 2010 I PURCHASED THE 2006 IMPALA WITH NEARLY 19,000 MILES ON IT. . FROM THE START I WAS HAVING PROBLEMS LOSING AIR WITH ONE OF THE TIRES, AND EACH TIME I TOOK IT IN, WAS TOLD IT WAS FIXED. AT THE BEGINNING OF 2013 I STARTED PUMPING AIR INTO THAT ONE TIRE EVERY 3,4, DAYS, AND THE GRINDING NOISE I HEARD SINCE APRIL OF…
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IN THE FALL 2010 I PURCHASED THE 2006 IMPALA WITH NEARLY 19,000 MILES ON IT. . FROM THE START I WAS HAVING PROBLEMS LOSING AIR WITH ONE OF THE TIRES, AND EACH TIME I TOOK IT IN, WAS TOLD IT WAS FIXED. AT THE BEGINNING OF 2013 I STARTED PUMPING AIR INTO THAT ONE TIRE EVERY 3,4, DAYS, AND THE GRINDING NOISE I HEARD SINCE APRIL OF 2013, ( AT WHICH TIME IT PASSED INSPECTION) PROGRESSED INTO NOT BEING ABLE TO STEER AT ALL. ON APRIL 4, 2014,(CAR INSPECTION TIME) I MANAGED TO BRING THE CAR TO THE DEALERSHIP I PURCHASED FROM. AFTER SPENDING $921. FOR THE YEARLY NY STATE INSPECTION, FOUR NEW TIRED, THE PROBLEM WITH THE DEFLATING TIRE, THE POWER STEERING , I THOUGHT EVERYTHING IS "OK". NOT SO. AS I DROVE THE CAR HOME, I HEARD THIS LOUD HUMMING NOISE. I THOUGHT I PURCHASED SOME BAD TIRES??? SO I DROVE THE CAR A LITTLE LONGER, HOPING THE NOISE WILL SUBSIDE. NOT SO!!. SO, ON MAY 20, THIS YEAR 2014 I AGAIN TOOK THE IMPALA TO THE DEALERSHIP. AFTER REPLACING A FRONT WHEEL BEARING AND ANOTHER BILL FOR $526. I NEEDED TO TALK WITH ONE OF THE OWNERS. AT WHICH TIME I ALSO DISCUSSED THE STEERING WHEEL PROBLEM. HE GAVE ME ALL KINDS OF EXPLANATION..... AND REDUCED THE BILL TO $356.. AFTER INCURRING A TOTAL SUM OF 1,278. I DO NOT KNOW WHO TO BLAME. THE CAR MANUFACTURER???, THE DEALER???? OR MY LACK OF CAR KNOWLEDGE. I AM A SINGLE 75 YEAR OLD WOMAN, ON A VERY LIMITED SS INCOME WHO THOUGHT THIS CAR SHOULD LAST MY LIFETIME. I DROVE OTHER CARS BEFORE, AND NEVER EXPERIENCED SUCH HEARTACHE AS I DO NOW. AS OF TODAY 5/20/2014 THE MILEAGE ON THE VEHICLE IS 43,882. I KEPT THIS CAR IN THE GARAGE, AS YOU CAN SEE BY THE MILEAGE, THIS SHOULD HAVE NOT HAPPEN. *TR
NHTSA ODI #10592785
196,000 miles · May 20, 2014
Exterior LightingSteeringStructureCrash
CAR HARD TO STEER AND TURN, HIT A CONCRETE BARRIER DAMAGE THE LEFT FRONT BUMPER, LIGHT, BODY FRAME ON LEFT SIDE OF THE CAR. *TR
NHTSA ODI #10592708
75,333 miles · May 20, 2014
Engine And Engine CoolingService BrakesSteering
I WAS TURNING FROM ONE STREET ONTO ANOTHER AND ALL OF A SUDDEN THERE WAS A CLANKING NOISE COMING FROM UNDER THE CAR AND THEN THE POWER STEERING WENT OUT ALONG WITH THE BRAKES AND MY ACCELERATION. I HAD TO PULL OVER AND STOP THE CAR. AFTER ALL THIS MY CAR WOULD NOT START AND EVERY TIME I TRIED TO START MY CAR, IT SOUNDED LIKE THE…
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I WAS TURNING FROM ONE STREET ONTO ANOTHER AND ALL OF A SUDDEN THERE WAS A CLANKING NOISE COMING FROM UNDER THE CAR AND THEN THE POWER STEERING WENT OUT ALONG WITH THE BRAKES AND MY ACCELERATION. I HAD TO PULL OVER AND STOP THE CAR. AFTER ALL THIS MY CAR WOULD NOT START AND EVERY TIME I TRIED TO START MY CAR, IT SOUNDED LIKE THE BATTERY DIED BUT I KNOW IT WASN'T THE BATTERY. *TR
NHTSA ODI #10592703
82,000 miles · May 20, 2014
Electrical SystemExterior LightingStructure
FROM TIME TO TIME I HEAR SOME BANGING NOISE LIKE SOMEONE IS IN MY TRUNK OR LIKE IT THE SIDE. I'M NOT SURE WHAT IT . ALSO MY POWER STEERING MAKE NOISE ALL THE TIME. AND MY DRIVER SIDE HEADLIGHT BULB COMES LOOSE AND BLOWS OUT A LOT. IT SEEMS LIKE IT'S SOMETHING WITH THE CONNECTOR. TO MANY ISSUES WITH THIS CAR. *TR
NHTSA ODI #10592697
38,756 miles · May 15, 2014
Steering
MY POWER STEERING WAS ACTING CRAZY AND MAKING CLICKING AND OTHER WEIRD SOUNDS. AFTER BEING NOTIFIED OF A RECALL, I TOOK IT IN TO THE DEALER. THE DEALER TOLD ME THEY HAD TO PERFORM THE RECALL, WHICH THEY HAVE IT LISTED AS A POWER STEERING FLUSH ON MY GM OWNER CENTER FILE. IT HAS NOW RETURNED BACK TO CLICKING AND WEIRD SOUNDS W…
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MY POWER STEERING WAS ACTING CRAZY AND MAKING CLICKING AND OTHER WEIRD SOUNDS. AFTER BEING NOTIFIED OF A RECALL, I TOOK IT IN TO THE DEALER. THE DEALER TOLD ME THEY HAD TO PERFORM THE RECALL, WHICH THEY HAVE IT LISTED AS A POWER STEERING FLUSH ON MY GM OWNER CENTER FILE. IT HAS NOW RETURNED BACK TO CLICKING AND WEIRD SOUNDS WHEN I DRIVE AND TURN. I'M SCARED THAT MAYBE GM IS OVERLOOKING MY IMPALA. *TR
NHTSA ODI #10588713
160,000 miles · May 15, 2014
Vehicle Speed Control
WELL LETS SEE I JUST BOUGHT THIS 2006 CHEVROLET. IMPALA LS 4DR SEDAN AND IT SURGES LIKE CRAZY IM GOING FROM 0 TO 35 AND MY CAR IS TRYING TO GO BUT IT ALMOST LIKE IF I WAS PUSHING THE GAS PEDAL OF AND ON AND IT MAKES M6 HEAD BOB BACK AND FORTH WHEN IT DOES IT I THINK ITS THE TRANSMISSION NOT RUNNING RIGHT BUT THIS IS VERY DANGERO…
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WELL LETS SEE I JUST BOUGHT THIS 2006 CHEVROLET. IMPALA LS 4DR SEDAN AND IT SURGES LIKE CRAZY IM GOING FROM 0 TO 35 AND MY CAR IS TRYING TO GO BUT IT ALMOST LIKE IF I WAS PUSHING THE GAS PEDAL OF AND ON AND IT MAKES M6 HEAD BOB BACK AND FORTH WHEN IT DOES IT I THINK ITS THE TRANSMISSION NOT RUNNING RIGHT BUT THIS IS VERY DANGEROUS AND COULD CAUSE A LAW SUIT TOWARDS GM PLUS THE STEERING WHEEL GETS REAL STIFF SOME TIMES ITS HARD TO TURN . I HAVE TWO BOYS AND I HOPE THAT THIS STUPID CAR DOESN'T GET US KILLED BECAUSE OF THIS PROBLEM THAT GM WONT FIX ARE LIVES MEAN NOTHIN . MAYBE I SHOULD GO TO CHANNEL 4 NEWS AND REPORT THIS PROBLEM AND HOW GM WONT FIX THIS. *TR
NHTSA ODI #10588465
Mileage unknown · May 12, 2014
Electrical SystemStructureFire
ITS A 2006 IMPALA SHE WAS DRIVING DOWN THE FREEWAY AND SMOKE CAME OUT THE VENTS OF THE DASH !!! THE TRACTION LIGHT WAS ON AND THE POWER SEATS DO NOT WORK BUT IT STILL RUNS, SHE LEFT THE CAR AND HAD IT TOED ! SO I WAS WONDERING IF THIS HAS HAPPENED TO ANY ONE ELSE ? IT LOOKS LIKE IT HAPPENS A LOT BUT GM HAS NOT DONE ANYTHING ABOU…
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ITS A 2006 IMPALA SHE WAS DRIVING DOWN THE FREEWAY AND SMOKE CAME OUT THE VENTS OF THE DASH !!! THE TRACTION LIGHT WAS ON AND THE POWER SEATS DO NOT WORK BUT IT STILL RUNS, SHE LEFT THE CAR AND HAD IT TOED ! SO I WAS WONDERING IF THIS HAS HAPPENED TO ANY ONE ELSE ? IT LOOKS LIKE IT HAPPENS A LOT BUT GM HAS NOT DONE ANYTHING ABOUT IT !!!! I READ A LOT OF DASH FIRES FROM THE ELECTRICAL BOX ON DIFFERENT COMPLAINTS AND SOME THE DOOR LOCKS DO NOT WORK WHEN THE ELECTRICAL PROBLEMS BEGIN AND TRAPS YOU IN THE CAR !!! ITS HARD TO BELIEVE THIS GOES ON WITH NO OUTCOME ITS LIKE SOMEONE HAS TO DIE OR GET KILLED BEFORE ANYTHING IS DONE. *TR
NHTSA ODI #10587825
91,000 miles · May 7, 2014
Power TrainStructureVehicle Speed Control
AT ABOUT 91000 MILES MY TRANSMISSION STARTED ACTING UP (NOT SHIFTING RIGHT, NOT GOING INTO ANY GEAR ETC.) IT FINALLY WOULD NOT SHIFT AT ALL UNLESS I TURNED THE CAR OFF MULTIPLE TIMES AND WOULD THEN DRIVE FOR ABOUT 2-5 MINUTES THEN ALL THE GEARS WOULD GO OUT AGAIN. I HAD IT TOWED TO A TRANSMISSION SHOP THINKING IT WAS JUST A CE…
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AT ABOUT 91000 MILES MY TRANSMISSION STARTED ACTING UP (NOT SHIFTING RIGHT, NOT GOING INTO ANY GEAR ETC.) IT FINALLY WOULD NOT SHIFT AT ALL UNLESS I TURNED THE CAR OFF MULTIPLE TIMES AND WOULD THEN DRIVE FOR ABOUT 2-5 MINUTES THEN ALL THE GEARS WOULD GO OUT AGAIN. I HAD IT TOWED TO A TRANSMISSION SHOP THINKING IT WAS JUST A CENSOR AND WAS TOLD THAT MY TRANSMISSION WOULD HAVE TO BE REPLACED/REPAIRED. IT COST ME ALMOST $3000 TO GET IT FIXED. I HAVE READ ON HERE AND ONLINE THAT THE 2006 CHEVY IMPALA HAS HAD MANY ISSUES WITH THIS. THIS IS A VERY COSTLY REPAIR AND WISH THERE WAS A WAY TO GET AT LEAST A LITTLE REFUND ON THE COST. ALSO I HAVE TRIED ABOUT EVERYTHING TO GET THE PASSENGER SIDE BODY SIDE MOLDING TO STAY ON AND PEOPLE I HAVE TALKED TO STATE THAT THEY HAVE HAD ISSUES WITH THAT ONE STAYING ON. IT CATCHES MY DOOR IF I DON'T REMEMBER TO PUSH IT IN BEFORE OPENING THE DOOR. IT IS GOING TO COST ME $50.79 PLUS SHIPPING TO GET A NEW ONE OF THESE AS WELL. THE THIRD THING I HAVE WRONG IS I HAVE HAD TO REPLACE BOTH WHEEL BEARINGS IN THE FRONT END BECAUSE OF MY ABS TRACTION CONTROL SENSOR BEING MESSED UP! *TR
NHTSA ODI #10587053
NHTSA investigations
1PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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