NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
41 reportsClear category filter120,000 miles · Mar 18, 2013
Electrical SystemFuel/propulsion SystemVehicle Speed Control
WHILE DRIVING THE REDUCED ENGINE POWER LIGHT CAME ON WHILE DRIVING ON EXPRESSWAY. SINCE THEN IT COMES ON MORE FREQUENT. CAUSING CAR TO ACCELERATE VERY SLOW, AND IN SOME CASES STALLING. NEARLY CAUSING AN ACCIDENT. VEHICLE IS NOT SAFE. SEVERAL SERVICE BULLETINS BUT ONLY 1 RECALL. I WILL NEVER BUY A GM PRODUCT AGAIN. I HAVE …
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WHILE DRIVING THE REDUCED ENGINE POWER LIGHT CAME ON WHILE DRIVING ON EXPRESSWAY. SINCE THEN IT COMES ON MORE FREQUENT. CAUSING CAR TO ACCELERATE VERY SLOW, AND IN SOME CASES STALLING. NEARLY CAUSING AN ACCIDENT. VEHICLE IS NOT SAFE. SEVERAL SERVICE BULLETINS BUT ONLY 1 RECALL. I WILL NEVER BUY A GM PRODUCT AGAIN. I HAVE OWNED SEVERAL GM VEHICLES. *TR
NHTSA ODI #10503524
82,000 miles · Dec 27, 2012
Vehicle Speed ControlCrash
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE COMPLETING A LEFT TURN, THE VEHICLE SUDDENLY ACCELERATED AND THE CONTACT LOST CONTROL AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP BUT WAS NOT REPAIRED. THE APPRO…
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE COMPLETING A LEFT TURN, THE VEHICLE SUDDENLY ACCELERATED AND THE CONTACT LOST CONTROL AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP BUT WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 82,000.
NHTSA ODI #10490211
60,400 miles · Apr 20, 2012
Electrical SystemPower TrainVehicle Speed Control
I PURCHASED A 2006 IMPALA SS, JUST RECENTLY AFTER REACHING 60,000 MILES MY TRANSMISSION STARTED SLIPPING IN 4TH GEAR AND OVERDRIVE AT HIGHWAY SPEEDS. A SHORT 300 MILES LATER THE TRANSMISSION FAILED COMPLETELY WHILE DRIVING HOME FROM WORK ON THE INTERSTATE. I HAD THE CAR TOWED TO A LOCAL TRANSMISSION SHOP WHERE I WAS TOLD IT EITH…
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I PURCHASED A 2006 IMPALA SS, JUST RECENTLY AFTER REACHING 60,000 MILES MY TRANSMISSION STARTED SLIPPING IN 4TH GEAR AND OVERDRIVE AT HIGHWAY SPEEDS. A SHORT 300 MILES LATER THE TRANSMISSION FAILED COMPLETELY WHILE DRIVING HOME FROM WORK ON THE INTERSTATE. I HAD THE CAR TOWED TO A LOCAL TRANSMISSION SHOP WHERE I WAS TOLD IT EITHER NEEDED TO BE REBUILT OR REPLACED. I HAD IT REBUILT FOR $2442 ALL OUT OF MY OWN POCKET BECAUSE MY POWERTRAIN WARRANTY HAD ALREADY EXPIRED. NOW A MERE 3 MONTHS LATER AND NOW CURRENTLY AT 69,200 MILES THE NEW TRANSMISSION IS SHOWING THE SAME EXACT SYMPTOMS IT HAD WHEN IT FAILED THE FIRST TIME. AGAIN WITH NO WARRANTY AND REPAIR COSTS OVER 2000 DOLLARS I WILL SOON BE FORCED TO REPLACE THE TRANSMISSION AGAIN. NOT TO MENTION RENTAL CAR COSTS AND THE INCONVENIENCE OF HAVING THIS HAPPEN TWICE WITHIN A YEAR AND 10,000 MILES APART. OTHER RECENT ISSUES INCLUDE A CHECK ENGINE LIGHT ON FOR A CYLINDER 6 MISFIRE DUE TO AN OIL FOULED SPARK PLUG AND BURNING OR USING A FULL QUART OF OIL EVERY 1000 MILES I'M SURE MAJOR ENGINE REPAIRS ARE SOON TO COME. IT ALMOST MAKES ME SICK TO MY STOMACH KNOWING I STILL HAVE 4 MORE YEARS TO PAY ON THIS VEHICLE AND ALL OF THESE PROBLEMS UNDER 70,000 MILES MAJORITY OF WHICH ARE HIGHWAY DRIVEN. NEEDLESS TO SAY THIS WILL BE THE LAST GM VEHICLE I EVER OWN. *JS
NHTSA ODI #10455831
54,000 miles · May 10, 2010
Vehicle Speed Control
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THE VEHICLE WOULD ABNORMALLY ACCELERATE WHEN TRAVELING AT ANY SPEED, MAKING IT HARD FOR THE CONTACT TO MAINTAIN CONTROL OF THE VEHICLE. THE DEALER CHANGED THE TRANSMISSION FLUID BUT TO NO AVAIL. THE VEHICLE WAS THEN TAKEN TO A LOCAL REPAIR SHOP WHERE THE GEAR SHIFT…
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THE VEHICLE WOULD ABNORMALLY ACCELERATE WHEN TRAVELING AT ANY SPEED, MAKING IT HARD FOR THE CONTACT TO MAINTAIN CONTROL OF THE VEHICLE. THE DEALER CHANGED THE TRANSMISSION FLUID BUT TO NO AVAIL. THE VEHICLE WAS THEN TAKEN TO A LOCAL REPAIR SHOP WHERE THE GEAR SHIFTER WIRING HARNESS WAS REPLACED. THE FAILURE PERSISTED. THE MANUFACTURER HAD NOT YET BEEN CONTACTED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 57,000.
NHTSA ODI #10329542
74,799 miles · Jan 28, 2010
Vehicle Speed Control
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHENEVER THE CONTACT DROVE THE VEHICLE AT VARIOUS SPEEDS INCLUDING 35 MPH HE NOTICED THAT THE SERVICE ENGINE LIGHT AND TIRE TRACTION CONTROL LIGHT APPEARED ON THE DASHBOARD, MOMENTS LATER, THE CONTACT NOTICED THAT THE VEHICLE BEGAN ACCELERATING ON ITS OWN. THE VEHICLE WAS TAKEN TO THE…
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TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHENEVER THE CONTACT DROVE THE VEHICLE AT VARIOUS SPEEDS INCLUDING 35 MPH HE NOTICED THAT THE SERVICE ENGINE LIGHT AND TIRE TRACTION CONTROL LIGHT APPEARED ON THE DASHBOARD, MOMENTS LATER, THE CONTACT NOTICED THAT THE VEHICLE BEGAN ACCELERATING ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THE CONTACT THAT THE ACCELERATOR PANEL ASSEMBLY NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 74799.
NHTSA ODI #10303006
5,000 miles · Sep 4, 2008
Electrical SystemElectronic Stability Control (esc)Engine And Engine Cooling
I'M A FAITHFUL CUSTOMER OF S&J SINCE CHILDHOOD AND MY MOTHER PURCHASED HER VEHICLES THERE. UP TO THIS POINT I THOUGHT I COULD TRUST YOUR SERVICE DEPARTMENT TO DO HONEST WORK ON MY 2006 CHEVY IMPALA. INDEED THIS DID NOT HAPPEN! MY VEHICLE HAS RETURNED ABOUT 8 TIMES FOR SAME OR SIMILAR PROBLEM. FERNADO IS A GREAT CUSTOMER ATTENDAN…
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I'M A FAITHFUL CUSTOMER OF S&J SINCE CHILDHOOD AND MY MOTHER PURCHASED HER VEHICLES THERE. UP TO THIS POINT I THOUGHT I COULD TRUST YOUR SERVICE DEPARTMENT TO DO HONEST WORK ON MY 2006 CHEVY IMPALA. INDEED THIS DID NOT HAPPEN! MY VEHICLE HAS RETURNED ABOUT 8 TIMES FOR SAME OR SIMILAR PROBLEM. FERNADO IS A GREAT CUSTOMER ATTENDANT, BUT HE DOES NOT WORK ON MY CAR, SO WHAT I FEEL IS NOT DIRECTED TOWARDS HIM. HERE IS A LIST OF CHAIN OF EVENTS THAT I HAVE INQUIRED SINCE OWNERSHIP OF MY "NEW-USED" CHEVY IN FEB. 2007. I HAVE A NEW CHEVY IMPALA. WITHIN A YEAR OF OWNERSHIP, THE CAR HAS BEEN TO THE DEALER 8 TIMES FOR MAJOR REPAIRS (NONE DUE TO MY OWN FAULT)! *TR
NHTSA ODI #10240951
10 miles · Dec 14, 2007
Vehicle Speed Control
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE VEHICLE LUNGES FORWARD APPROXIMATELY TEN FEET AFTER PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL. THE FAILURE ALSO OCCURRED WHILE DRIVING 5 MPH IN REVERSE. THE DEALER TOOK THE VEHICLE TO A SALES DEALER AND WAS INFORMED THAT THIS WAS A NORMAL OCCURRENCE. MOST RECENTLY, THE SER…
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TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE VEHICLE LUNGES FORWARD APPROXIMATELY TEN FEET AFTER PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL. THE FAILURE ALSO OCCURRED WHILE DRIVING 5 MPH IN REVERSE. THE DEALER TOOK THE VEHICLE TO A SALES DEALER AND WAS INFORMED THAT THIS WAS A NORMAL OCCURRENCE. MOST RECENTLY, THE SERVICE ADVISOR AND MANAGER DROVE THE VEHICLE AND EXPERIENCED THE FAILURE; HOWEVER, THEY COULD NOT DETERMINE THE CAUSE. THE CURRENT MILEAGE WAS 7,000 AND FAILURE MILEAGE WAS 10. UPDATED 01-10-08. *KB UPDATED 01/09/08
NHTSA ODI #10211924
1,000 miles · Dec 10, 2007
EquipmentInterior LightingPower Train
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING 10 MPH OR STOPPED AT A STOP SIGN, THE VEHICLE LUNGES FORWARD 10 TO 15 FEET BY ITSELF. THE FAILURE OCCURS WHENEVER THE VEHICLE IS DRIVEN. THE VEHICLE PERFORMS THE SAME WAY WHEN IN REVERSE. FOR THE PAST TWO MONTHS, THE SERVICE DEPARTMENT AT THE DEALER HAS HAD THE VEHIC…
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TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING 10 MPH OR STOPPED AT A STOP SIGN, THE VEHICLE LUNGES FORWARD 10 TO 15 FEET BY ITSELF. THE FAILURE OCCURS WHENEVER THE VEHICLE IS DRIVEN. THE VEHICLE PERFORMS THE SAME WAY WHEN IN REVERSE. FOR THE PAST TWO MONTHS, THE SERVICE DEPARTMENT AT THE DEALER HAS HAD THE VEHICLE. ALL OF THE SERVICE DEPARTMENT PERSONNEL AGREED THAT THE VEHICLE LUNGES FORWARD ABNORMALLY, BUT STATED THAT NOTHING COULD BE DONE. THE CURRENT MILEAGE WAS 7,000 AND FAILURE MILEAGE WAS 1,000. UPDATED 01-10-08. *KB THE CONSUMER STATED OVERHEAD DOME LIGHT STAYED ON, TRANSMISSION HESITATES AND BUMPS ON 1-2 SHIFT, AND A/C BLOWS WARM INTERMITTENTLY. UPDATED 01/04/07 *TR
NHTSA ODI #10211326
15,000 miles · Jun 13, 2007
EquipmentSteeringVehicle Speed Control
THE 2006 CHEVROLET IMPALA HAD A TECHNICAL BULLETIN ON A POWER STEERING HOSE I WAS NEVER NOTIFED OFF. THE HOSE EXPLODED, AND THE CAR COULD NOT MOVE. IT WAS TOWED TO THE 1ST DEALERSHIP. THEY SAID IT WAS FIXED, BUT IT WOULD NOT STEER OUT OF THE BAY. THEY FLUSHED THE POWER STEERING UNIT, AND WITH DAYS IT WOULD NOT STEER PROPE…
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THE 2006 CHEVROLET IMPALA HAD A TECHNICAL BULLETIN ON A POWER STEERING HOSE I WAS NEVER NOTIFED OFF. THE HOSE EXPLODED, AND THE CAR COULD NOT MOVE. IT WAS TOWED TO THE 1ST DEALERSHIP. THEY SAID IT WAS FIXED, BUT IT WOULD NOT STEER OUT OF THE BAY. THEY FLUSHED THE POWER STEERING UNIT, AND WITH DAYS IT WOULD NOT STEER PROPERLY. I TOOK IT TO ANOTHER DEALERSHIP, WHICH AFTER TWO VISITS, DETERMINED IT NEEDED A NEW POWER STEERING PUMP. THEN THE ACCELERATOR STUCK TO THE FLOOR WHILE TURNING. THE CAR WAS TAKEN TO THE DEALERSHIP AND A NEW ACCELRATOR WAS INSTALLED. THE VEHICLE WAS RETURNED TO ME AGAIN AND ATHE STEERING WENT OUT, THIS TIME, I NEARLY HIT A TELEPHONE POLE WHILE TURNING. THE DEALERSHIP TOOK THE CAR IN AND REPLACED THE RACK AND PINION. THE CAR AGAIN DID NOT STEER PROPERLY, AND I NEARLY HIT A PHONE POLE ON THE WAY HOME. AT ONE POINT THE SECOND DEALERSHIP PUT OVER 200 MILES ON THE VEHICLE. GM SAID THE CARWAS. IN OPERATING ORDER . T HAD LESS THAN 17,000 MILES ON IT, AND DEMANDED I PICK UP THE VEHI OR BE CHARGED STORAGE FEES. I HAVE NEARLY WRECKED THE CAR DUE TO MECHANICAL DEFECTS ON THREE SEPERATE OCCASIONS. *AK
NHTSA ODI #10193296
89,696 miles · Dec 4, 2006
Electrical SystemVehicle Speed Control
SPEEDOMETER STOPPED WORKING. *JB
NHTSA ODI #10175082
NHTSA investigations
1PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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