NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
41 reportsClear category filterMileage unknown · Aug 19, 2021
EngineUnknown Or OtherVehicle Speed Control
According to my obd scanner the components that are failed is the throttle body position sensor circuit A & the throttle body position sensor circuit B. Before this happened the check engine light was on for about a week, when I scanned the vehicle with the obd-II the code for a large leak in the fuel EVAP system came up. One da…
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According to my obd scanner the components that are failed is the throttle body position sensor circuit A & the throttle body position sensor circuit B. Before this happened the check engine light was on for about a week, when I scanned the vehicle with the obd-II the code for a large leak in the fuel EVAP system came up. One day while driving the vehicle I was stopped at a red light and once the light turned green I pressed the gas and the car started to sputter and move very slow also in the driver information center it intermittently showed the warnings service traction control and speed reduced. I had to pull over when safe to do so. Once I got the vehicle home I ran the scan again and it came up with the throttle body position sensor codes. The part is available for inspection. The safety of me and my passenger were in jeopardy we could've definitely been in an accident because it was so sudden when it happened. I have not taken the car to a dealer but an independent mechanic has looked at it. Vehicle has not been inspected by anyone other than me and an independent mechanic. This was a very scary experience and I have seen many forums with the same issues from GM cars. Your attention is needed and appreciated.
NHTSA ODI #11429684
129,000 miles · Apr 12, 2019
EnginePower TrainVehicle Speed Control
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRANSMISSION GEARS FAILED TO PROPERLY CHANGE OVER IN DRIVE TO ACCELERATE. AS A RESULT, THE VEHICLE INTERMITTENTLY DECELERATED AND JERKED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THERE WAS ALSO A DRASTIC REDUCTION IN ENGINE POWER. THE DEALER HAD NOT BEE…
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRANSMISSION GEARS FAILED TO PROPERLY CHANGE OVER IN DRIVE TO ACCELERATE. AS A RESULT, THE VEHICLE INTERMITTENTLY DECELERATED AND JERKED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THERE WAS ALSO A DRASTIC REDUCTION IN ENGINE POWER. THE DEALER HAD NOT BEEN CONTACTED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE CONTROL PRESSURE SOLENOID NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT ABLE TO BE SAFELY DRIVEN AND WAS PARKED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
NHTSA ODI #11195877
136,000 miles · Jan 24, 2018
EnginePower TrainVehicle Speed Control
I WOULD LIKE IT DOCUMENTED THAT SOMEONE IS GOING TO BE SERIOUSLY INJURED OR KILLED ALL DUE TO A KNOWN AND REPORTED ISSUED UNLESS CHEVY DOES THE RIGHT THING AND ISSUES A RECALL IMMEDIATELY! I HAVE A 2006 IMPALA AND WHILE DRIVING ON THE HIGHWAY AT 70 MILES PER HOUR MY VEHICLE DROPPED DOWN TO 15 MPH SAYING REDUCED ENGINE POWER TH…
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I WOULD LIKE IT DOCUMENTED THAT SOMEONE IS GOING TO BE SERIOUSLY INJURED OR KILLED ALL DUE TO A KNOWN AND REPORTED ISSUED UNLESS CHEVY DOES THE RIGHT THING AND ISSUES A RECALL IMMEDIATELY! I HAVE A 2006 IMPALA AND WHILE DRIVING ON THE HIGHWAY AT 70 MILES PER HOUR MY VEHICLE DROPPED DOWN TO 15 MPH SAYING REDUCED ENGINE POWER THEN COMPLETELY SHUT OFF ON THE HIGHWAY. PLEASE NOTE MY 2 YEAR OLD SON, AND 10 YEAR OLD DAUGHTER WERE IN THE VEHICLE WITH ME. I WAS FORTUNATE ENOUGH TO MAKE IT OFF TO THE SIDE WITHOUT BEING HIT MUCH LESS KILLED BUT OTHER PEOPLE NOT MAY BE SO FORTUNATE. WHAT IS IT GOING TO TAKE FOR A RECALL TO BE ISSUED?
NHTSA ODI #11064723
132,000 miles · Nov 15, 2017
EnginePower TrainVehicle Speed Control
CAR FIRED A MESSAGE STATING "ENGINE POWER REDUCED" CAR WOULD NOT ACCELERATE. THE VEHICLE WAS STATIONARY AND BEING MOVED FROM STREET INTO DRIVEWAY WHEN MESSAGE WAS PROMPTED
NHTSA ODI #11046203
103,000 miles · Jan 25, 2017
Electronic Stability Control (esc)EngineTraction Control System
WHILE DRIVING THE TRACTION CONTROL LIGHT CAME ON AS WELL AS THE CHECK ENGINE LIGHT THEN REDUCED POWER SO THAT I WAS DRIVING AT ABOUT 5 MILES IN TRAFFIC. CAR THEN STOPPED AND THERE WAS NO POWER AT ALL. I PUT ON MY HAZARD LIGHTS AND TURNED THE CAR OFF WAITED A FEW MINUTES AND IT STARTED AND ONLY CHECK ENGINE LIGHT REMAINED ON. …
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WHILE DRIVING THE TRACTION CONTROL LIGHT CAME ON AS WELL AS THE CHECK ENGINE LIGHT THEN REDUCED POWER SO THAT I WAS DRIVING AT ABOUT 5 MILES IN TRAFFIC. CAR THEN STOPPED AND THERE WAS NO POWER AT ALL. I PUT ON MY HAZARD LIGHTS AND TURNED THE CAR OFF WAITED A FEW MINUTES AND IT STARTED AND ONLY CHECK ENGINE LIGHT REMAINED ON. I WAS FORTUNATE TO BE ALMOST AT A RED LIGHT WHEN THIS HAPPENED IN MIDTOWN MANHATTAN SO THAT THERE WAS ONLY BLARING HORNS WHEN I COULDN'T MOVE THE CAR. MY MECHANIC SAID I NEED TO BRING THE CAR IN WHEN THE LIGHTS ARE ON SO THAT HE CAN READ THE ERROR MESSAGES. THE CHECK ENGINE LIGHT DOESN'T GIVE HIM ENOUGH INFORMATION. I HAVEN'T DRIVEN SINCE AS I'M AFRAID BUT WILL DRIVE LOCALLY AND BRING THE CAR TO THE MECHANIC AS SOON AS THOSE LIGHTS COME ON AGAIN. IT HAS HAPPENED BEFORE BUT NOT WHEN I COULD BRING IT TO THE MECHANIC. *TR
NHTSA ODI #10947514
59,000 miles · Jun 27, 2016
Vehicle Speed Control
RECEIVED A ENGINE WARNING SYMBOL AND SOUND/CHIME AND THEN GOT THE MESSAGE, "POWER IS BEING REDUCED TO THE ENGINE". MY SPEED OF 40 MPH STEADILY LOWERED TO WHERE I PUT ON MY WARNING LIGHTS AS CARS WERE PILING UP BEHIND ME. I WAS ABLE TO TURN OFF ON A SIDE STREET WHERE THE CAR STOPPED. MY MECHANIC HAS READ THE CODES AND REPLACED IN…
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RECEIVED A ENGINE WARNING SYMBOL AND SOUND/CHIME AND THEN GOT THE MESSAGE, "POWER IS BEING REDUCED TO THE ENGINE". MY SPEED OF 40 MPH STEADILY LOWERED TO WHERE I PUT ON MY WARNING LIGHTS AS CARS WERE PILING UP BEHIND ME. I WAS ABLE TO TURN OFF ON A SIDE STREET WHERE THE CAR STOPPED. MY MECHANIC HAS READ THE CODES AND REPLACED INDICATED PARTS, BUT THE PROBLEM HAPPENS AGAIN OFTEN. BELOW IS A WEB SITE URL WHERE YOU CAN SEE NUMEROUS PEOPLE REPORTING THE SAME PROBLEM. IT IS DANGEROUS AS IT HAPPENS TO PEOPLE ON INTERSTATES WHERE THEY HAVE NO WHERE TO GET OUT OF TRAFFIC. THERE ARE MORE THAN 22 PAGES OF 100S OF REPORTS OF THIS REDUCED POWER MESSAGE AT: HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/13406/CHEVROLET/IMPALA/CHEVY-IMPALA-REDUCED-ENGINE-POWER-MESSAGE/P1
NHTSA ODI #10877033
Mileage unknown · May 12, 2016
Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control
TAKATA RECALL MY WINDOWS STOP WORKING ALL TOGETHER MY CAR SOME TIME DONT GO WHEN I PUSH THE GAS IT WILL JERK REAL HARD AND THEN SOME TIMES IT TAKES ALONG TIME TO BRAKE AND THIS BEEN A ON GOING THING BUT WHEN I CALLED THE DEALER THEY GAVE ME A HARD TIME ABOUT IF THERE WHERE ANY RECALLS ABOUT IT
NHTSA ODI #10864622
191,000 miles · Feb 15, 2016
EnginePower TrainVehicle Speed Control
DRIVING AT 70 MPH ON INTERSTATE AND ENGINE SLOWED DOWN SUDDENLY ,,,REDUCED ENGINE POWER MESSAGE CAME ON
NHTSA ODI #10836243
140,000 miles · Sep 23, 2015
EnginePower TrainVehicle Speed Control
I WAS DRIVING MY VEHICLE WHEN IT SUDDENLY CUT OFF WITH AN "ENGINE POWER REDUCED" SIGN AND THE CAR ULTIMATELY SHUT OFF COMPLETELY. THE CAR WOULD NOT COME BACK ON. IT HAD TO BE TOWED HOME AND THEN TOWED TO A CHEVY DEALERSHIP IN FRANKFORT, IL. THE CHEVY DEALERSHIP COULD NOT DEPICT THE PROBLEM AND HELD MY CAR FOR ALMOST TWO WEEKS. T…
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I WAS DRIVING MY VEHICLE WHEN IT SUDDENLY CUT OFF WITH AN "ENGINE POWER REDUCED" SIGN AND THE CAR ULTIMATELY SHUT OFF COMPLETELY. THE CAR WOULD NOT COME BACK ON. IT HAD TO BE TOWED HOME AND THEN TOWED TO A CHEVY DEALERSHIP IN FRANKFORT, IL. THE CHEVY DEALERSHIP COULD NOT DEPICT THE PROBLEM AND HELD MY CAR FOR ALMOST TWO WEEKS. THE DEALERSHIP SAID THAT IT MAY BE SOMETHING INTERMITTENT BUT FAILED TO FIX THE ISSUE. THE DEALERSHIP RELEASED MY CAR TO ME AND THE ENGINE POWER REDUCED RETURNED THE NEXT DAY. THE CAR IS CURRENTLY OUT OF COMMISSION.
NHTSA ODI #10767592
134,989 miles · Apr 3, 2015
EngineSteeringVehicle Speed Control
THIS INCIDENT FIRST OCCURRED A FEW WEEKS AGO WHILE DRIVING ON THE HIGHWAY I GOT THE ENGINE POWER REDUCED MESSAGE. MY CAR DIDN'T SEEM TO RUN DIFFERENT AND THE ENGINE LIGHT WENT OFF THE VERY NEXT DAY. THEN ABOUT 1 WEEK LATER IT HAPPENED AGAIN BUT THIS TIME MY CAR WAS ACTING FUNNY WHEN I NEEDED TO ACCELERATE. I WAS TRYING TO WAIT …
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THIS INCIDENT FIRST OCCURRED A FEW WEEKS AGO WHILE DRIVING ON THE HIGHWAY I GOT THE ENGINE POWER REDUCED MESSAGE. MY CAR DIDN'T SEEM TO RUN DIFFERENT AND THE ENGINE LIGHT WENT OFF THE VERY NEXT DAY. THEN ABOUT 1 WEEK LATER IT HAPPENED AGAIN BUT THIS TIME MY CAR WAS ACTING FUNNY WHEN I NEEDED TO ACCELERATE. I WAS TRYING TO WAIT UNTIL PAID DAY TO TAKE IT TO BE CHECKED BUT I COULDN'T WAIT. ON WEDNESDAY, APRIL 1, 2015 WHENEVER I STOPPED AT A LIGHT OR STOP SIGN WHEN IT WAS TIME TO GO MY CAR WOULD NOT ACCELERATE. I MADE IT WORK OK, BUT ON MY BREAK I NEEDED TO GO TAKE CARE OF SOME IMPORTANT BUSINESS AND MY CAR JUST STOPPED ON ME WHILE I WAS MAKING A RIGHT HAND TURN. IT WOULD NOT START UP. I COULD NOT TURN IT OR ANYTHING. MY CAR STALLED AND I ENDED UP ON THE WRONG SIDE OF THE ROAD. I WAS ABLE TO PUSH MY CAR OUT OF THE WAY AND I HAD TO WALK BACK TO WORK. AFTER WORK MY CAR STARTED WITH NO PROBLEM AND I DROVE IT LESS THAN 1 MILE TO FIRESTONE TIRE WHERE THEY DID A COMPUTER DIAGNOSIS AND TOLD ME THE ACCELERATOR CONTROL WAS BAD. I ASKED THEM IF THEY WERE SURE THAT WAS THE PROBLEM AND NOT THE THROTTLE BODY AND THEY SAID YES. WHILE ON MY WAY HOME TONIGHT FRIDAY, 4/3/15 ENGINE CAME ON AND ENGINE POWER REDUCED MESSAGE AGAIN. I AM VERY UPSET AND SCARED FROM WHAT I HAVE RESEARCH AND READ ABOUT OTHERS THIS HAS HAPPENED TO. THIS IS VERY DANGEROUS AND I FEEL I SHOULD NOT HAVE TO BE INJURED, KILLED OR SOMEONE ELSE FOR THIS TO BE FIXED. SIGNED, [XXX] (VERY UNHAPPY CONSUMERS) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10703649
NHTSA investigations
1PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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