NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
108 reportsClear category filterMileage unknown · Oct 10, 2013
EnginePower Train
WAS DRIVING IN TO WORK. STOPPED AT MCDONALD'S AND NOTICED CAR SMOKING. DROVE ACROSS THE STREET TO MY JOB TO MY DASH BOARD LIGHTING UP WARNING ME TO SHUT THE ENGINE OFF BECAUSE THE CAR WAS OVERHEATING. I DID EXACTLY THAT (SHUT THE CAR OFF) AND WENT INSIDE TO CALL FOR HELP. THIS IS THE 3RD PROBLEM THAT I HAVE HAD WITH THIS CAR AND…
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WAS DRIVING IN TO WORK. STOPPED AT MCDONALD'S AND NOTICED CAR SMOKING. DROVE ACROSS THE STREET TO MY JOB TO MY DASH BOARD LIGHTING UP WARNING ME TO SHUT THE ENGINE OFF BECAUSE THE CAR WAS OVERHEATING. I DID EXACTLY THAT (SHUT THE CAR OFF) AND WENT INSIDE TO CALL FOR HELP. THIS IS THE 3RD PROBLEM THAT I HAVE HAD WITH THIS CAR AND I HAVE HAD THE CAR ALMOST 4 YEARS. LIKE MANY OTHER COMPLAINTS, MY HEAT DOESN'T WORK PROPERLY, I'M GOING THROUGH OIL LIKE CRAZY, AND I SEEM TO BE HAVING TRANSMISSION ISSUES AS IT HARD TO GET THE CAR OUT OF PARK AND INTO DRIVE AND WHEN IT DOES FINALLY GO, I GET WHIPLASH FROM THE JERK. GM NEEDS TO STEP UP BEFORE SOMEONE IS SEVERELY HURT. *TR
NHTSA ODI #10547512
78,000 miles · Jun 1, 2013
Electrical SystemPower Train
MY 2006 CHEVY IMPALA WILL NOT TURN ON. I REPLACED THE BATTERY AND STARTER WITH THE SAME RESULTS. STARTER RELAY IS ALSO GOOD. I HAVE RESEARCHED THIS PROBLEM ON THE WEB AND TO MY HORROR, THIS IS A COMMON PROBLEM WITH THIS VEHICLE, WITH VERY HIGH DOLLAR POSSIBLE SOLUTIONS THAT MAY NOT WORK. EVERY TIME I BRING IN THIS VEHICLE I AM C…
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MY 2006 CHEVY IMPALA WILL NOT TURN ON. I REPLACED THE BATTERY AND STARTER WITH THE SAME RESULTS. STARTER RELAY IS ALSO GOOD. I HAVE RESEARCHED THIS PROBLEM ON THE WEB AND TO MY HORROR, THIS IS A COMMON PROBLEM WITH THIS VEHICLE, WITH VERY HIGH DOLLAR POSSIBLE SOLUTIONS THAT MAY NOT WORK. EVERY TIME I BRING IN THIS VEHICLE I AM CHARGED 100 DOLLARS FOR THEM TO SAY WHAT IS WRONG AND WHEN THEY (SUPPOSEDLY) FIX IT ( OR SAY IT DID NOT DO IT WITH THEM AND ITS ALL IN MY HEAD AND YOUR DOING SOMETHING WRONG TO IT), IT DOES IT AGAIN. THE CHARGING SYSTEM IS OK BUT THERE IS NO POWER AT ALL THRUOUT THE CAR BUT IF YOU WAIT A COUPLE OF HOURS IT WILL SHOW LIGHTS BUT IT WILL NOT EVEN CRANK AND THEN GO COMPLETELY DEAD. THIS SAME PROBLEM HAS HAPPENED FROM EVERY OTHER CUSTOMER WHO HAS HAD THIS PROBLEM AND COST THEM PLENTY OF MONEY WITHOUT A SOLUTION. I HAVE RESEARCHED YOUTUBE, YAHOO ANSWERS, FIXIT, ETC... AND THIS IS WHAT ALL THESE OTHER NUMEROUS CUSTOMERS ARE SAYING EVEN WHEN THEY WENT TO THE CHEVY CERTIFIED MECHANICS THROUOUT THE COUNTRY. I DO NOT HAVE THE RESOURCES TO KEEP PAYING FOR DIAGNOSIS AND NUMEROUS POSSIBLE FIXES THAT DOES NOT REMEDY THE PROBLEM. BRINGING THE VEHICLE TO A CHEVY DEALER FOR THEM TO CHARGE ME AN ARM AND A LEG TO NOT FIX THE PROBLEM ( AND NO THEY WILL NOT GIVE YOU A REFUND FOR NOT FIXING THE PROBLEM THAT THEY CHARGE A 100 DOLLARS UPFRONT TO DIAGNOSE). THIS IS NOT THE ONLY PROBLEM, THE TRANSMISSION SLAMS INTO GEAR ESPECIALLY WHEN YOU COME FROM A START OR AFTER YOU BACK UP AND DRIVE FORWARD. THIS IS NOT NORMAL BUT CHEVY WILL SAY IT US. I TAKE PRIDE IN KEEPING MY CAR RUNNING SO I KNOW IT IS NOT FROM NEGLECT OR ABUSE THIS IS SIMPLY AN ONGOING PROBLEM THAT THESE CHEVY VEHICLES HAVE BECAUSE I M SEEING THIS EXACT SAME PROBLEM ON THEIR OTHER MODELS THROUGHOUT MULTIPLE YEAR SPECTRUM. THIS IS RIDICULOUS!!! ALL THESE CONSUMERS ACROSS THE COUNTRY ARE NOT WRONG. *TR
NHTSA ODI #10514663
Mileage unknown · May 22, 2013
Engine And Engine CoolingExterior LightingPower Train
2006 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED THE TRANSMISSION WAS SLIPPING. SHE EXPLAINED TO THE DEALER, THERE WAS A RECURRING PROBLEM WITH THE TRANSMISSION. EACH TIME, THE CONSUMER WENT TO THE DEALER, SHE WAS INFORMED THEY COULD NOT RECREATE THE PROBLEM, AND THEREFORE N…
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2006 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED THE TRANSMISSION WAS SLIPPING. SHE EXPLAINED TO THE DEALER, THERE WAS A RECURRING PROBLEM WITH THE TRANSMISSION. EACH TIME, THE CONSUMER WENT TO THE DEALER, SHE WAS INFORMED THEY COULD NOT RECREATE THE PROBLEM, AND THEREFORE NO PROBLEM EXISTED. BESIDES THE TRANSMISSION PROBLEM, THERE WAS A HORRIBLE RATCHETING MACHINE-GUN TYPE NOISE COMING FROM BEHIND THE DASH, WHEN SHE CHANGED THE VENT POSITION. THE LOUD NOISE LASTED FOR ABOUT A MINUTE AND WAS ALMOST EAR-PIERCING. ALSO, THE ENGINE MOUNT BROKE, THE WATER PUMP, STEERING AND TIE RODS FAILED, THE ENGINE BURNED EXCESSIVE AMOUNT OF OIL, AND THE ENGINE LOW OIL LIGHT ILLUMINATED. THE WINDOWS MADE A SCREECHING SOUND, THE SUNROOF WOULD DRAG, THE PLASTIC HEADLIGHT COVERED WERE FOGGED AND FADED. THE TIRE PRESSURE MONITORING LIGHT WAS CONSTANTLY ON. ON APRIL 24, 2013. THE CONSUMER TOOK THE VEHICLE TO AN INDEPENDENT TRANSMISSION SHOP TO HAVE THEM ASSESS THE SAME TRANSMISSION SLIPPING PROBLEM, SHE HAD BEEN EXPERIENCING FOR SEVEN YEARS. THEY DROPPED THE TRANSMISSION PAN, AND THEY FOUND FINE METAL, PIECES OF ALUMINUM AND CLUTCH MATERIAL IN THE PAN.
NHTSA ODI #10513180
60,000 miles · May 4, 2013
Power Train
PURCHASED THE 2006 CHEVY IMPALA 3.9L WITH ABOUT 30,000 MILES. AT AROUND 60,000 MILES I STARTED TO NOTICE THE TRANSMISSION SLIP, MAYBE HAPPENED ONCE EVERY 20 TRIPS. AT AROUND 70,000 MILES IT STARTED HAPPENING MORE FREQUENTLY, ONCE OR TWICE A WEEK. HAD THE CAR LOOKED AT BY A MECHANIC AND WAS TOLD NO ISSUE WAS FOUND. NOW AT 75,000 …
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PURCHASED THE 2006 CHEVY IMPALA 3.9L WITH ABOUT 30,000 MILES. AT AROUND 60,000 MILES I STARTED TO NOTICE THE TRANSMISSION SLIP, MAYBE HAPPENED ONCE EVERY 20 TRIPS. AT AROUND 70,000 MILES IT STARTED HAPPENING MORE FREQUENTLY, ONCE OR TWICE A WEEK. HAD THE CAR LOOKED AT BY A MECHANIC AND WAS TOLD NO ISSUE WAS FOUND. NOW AT 75,000 MILES AND IT HAPPENS MULTIPLE TIMES ALMOST EVERY TRIP I TAKE WITH MY CAR. IT OCCURS AFTER SHIFTING FROM PARK INTO DRIVE THEN PULLING OFF OR WHEN PULLING OFF FROM A RED LIGHT OR STOP SIGN. ENGINE REVS, CAR HESITATES FOR 2-4 SECONDS THEN SLIPS REAL HARD INTO GEAR. I HAVE READ IN NUMEROUS FORUMS THAT GM TECH SAY THIS IS NORMAL BEHAVIOR FOR THIS TRANSMISSION, AND NUMEROUS PEOPLE HAVING THEIR TRANSMISSIONS REPLACED ONLY TO HAVE THIS ISSUE RECUR. THIS ISSUE ALMOST RESULTED IN CRASH ONCE WHEN ENTERING A 40MPH ZONE FROM A STOP SIGN, AS AFTER STOPPING AND TAKING MY FOOT OFF THE BRAKE AND APPLYING THE GAS, THE VEHICLE BEGAN ROLLING ONTO THE 40MPH ZONE AND ENCOUNTERED A 6-7 SECOND DELAY BEFORE SLIPPING INTO GEAR AND ACCELERATING, CAUSING THE APPROACHING VEHICLE TO HAVE TO APPLY ITS BRAKE ABRUPTLY TO PREVENT A COLLISION. AT THIS POINT THE SLIPPING IS BECOMING A REAL ISSUE AS I NOW HAVE A TODDLER IN MY VEHICLE AND DO NOT WANT TO RISK ANY NECK OR OTHER INJURIES DUE TO THE JERKING OF THE VEHICLE WHEN IT SLIPS INTO GEAR. *TR
NHTSA ODI #10510643
85,600 miles · Apr 23, 2013
Power Train
I HAD JUST STARTED DRIVING TO WORK AROUND 8:00 AM. GOT ABOUT 3 MILES DOWN THE ROAD AND HAD GOT STOPPED AT A TRAFFIC LIGHT. WHEN THE LIGHT TURNED GREEN AND I WENT TO ACCELERATE I FELT A HARD JERK FROM THE VEHICLE AS THE RPM'S WENT UP AND THE VEHICLE WENT NOWHERE. AFTER READING REVIEWS AND ISSUES WITH THESE VEHICLES IT LOOKS LIKE …
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I HAD JUST STARTED DRIVING TO WORK AROUND 8:00 AM. GOT ABOUT 3 MILES DOWN THE ROAD AND HAD GOT STOPPED AT A TRAFFIC LIGHT. WHEN THE LIGHT TURNED GREEN AND I WENT TO ACCELERATE I FELT A HARD JERK FROM THE VEHICLE AS THE RPM'S WENT UP AND THE VEHICLE WENT NOWHERE. AFTER READING REVIEWS AND ISSUES WITH THESE VEHICLES IT LOOKS LIKE THE TRANSMISSION IS STARTING TO GO. THERE NEEDS TO BE A RECALL CONSIDERING THE FACT THAT GM KNOWS OF THE ISSUE TSB# 07-07-30-012C. *TR
NHTSA ODI #10509329
111,400 miles · Mar 15, 2013
Power Train
WHEN STEPPING ON THE GAS HARD FROM A STOP IT TAKES TIME FOR SOMETHING TO CATCH THEN IT JERKS AND GOES, WHEN SPEEDING UP WHEN DRIVING, IT JERKS REAL HARD WHEN IT SHIFTS. BAD TRANSMISSION. LEAKS OIL, HEADLIGHTS COME ON IN THE MIDDLE OF THE NIGHT, DRAINS THE BATTERY. THIS CAR IS A P.O.S. *TR
NHTSA ODI #10503142
125,000 miles · Feb 10, 2013
Power Train
SEEMS LIKE A CHEMICAL SMELL LIKE EXHAUST IS COMING INTO THE CAR. MAKES YOU COUGH. YOU CANT SEE ANY SMOKE . WONDERING IF THE EXHAUST SYSTEM HAS TOO MUCH BACK PRESSURE CAUSING EXTRA EXHAUST TO COME IN THE FRESH AIR INTAKE. THE SAME EFFECT ON A RENTAL 2012 IMPALA WHICH HAS THE SAME DESIGN, THAT CAR HAD ONLY 16,000 MILES. SEEMS WO…
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SEEMS LIKE A CHEMICAL SMELL LIKE EXHAUST IS COMING INTO THE CAR. MAKES YOU COUGH. YOU CANT SEE ANY SMOKE . WONDERING IF THE EXHAUST SYSTEM HAS TOO MUCH BACK PRESSURE CAUSING EXTRA EXHAUST TO COME IN THE FRESH AIR INTAKE. THE SAME EFFECT ON A RENTAL 2012 IMPALA WHICH HAS THE SAME DESIGN, THAT CAR HAD ONLY 16,000 MILES. SEEMS WORSE WHEN THE OUTSIDE AIR IS ON, NOT SO MUCH WHEN THE RECIRCULATION IS ON. *TR
NHTSA ODI #10497615
47,000 miles · Jan 24, 2013
Power Train
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE CAUSE OF THE FAILURE WAS A WIRE THAT CONNECTED TO THE SHIFT SOLENOID. THE MANUFACTURER WAS NOTIFIED BUT STATED THERE WERE N…
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE CAUSE OF THE FAILURE WAS A WIRE THAT CONNECTED TO THE SHIFT SOLENOID. THE MANUFACTURER WAS NOTIFIED BUT STATED THERE WERE NO RECALLS FOR THE VIN. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 47,000 AND THE CURRENT MILEAGE WAS 109,000.
NHTSA ODI #10494566
60,000 miles · Nov 23, 2012
Power Train
IN THE FALL OF 2010, I TOOK MY 2006 CHEVY IMPALA SS TO A CHEVY DEALER FOR AN OIL CHANGE. WHILE WAITING FOR MY VEHICLE, I WAS ADVISED BY THE MECHANIC I SHOULD HAVE THE TRANSMISSION FLUSHED. I QUESTIONED HIM BECAUSE THERE WAS ONLY 60K MILES ON THE CAR, ALSO, HAD NOT NOTICED ANYTHING WHILE DRIVING THAT WOULD INDICATE THAT BEING N…
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IN THE FALL OF 2010, I TOOK MY 2006 CHEVY IMPALA SS TO A CHEVY DEALER FOR AN OIL CHANGE. WHILE WAITING FOR MY VEHICLE, I WAS ADVISED BY THE MECHANIC I SHOULD HAVE THE TRANSMISSION FLUSHED. I QUESTIONED HIM BECAUSE THERE WAS ONLY 60K MILES ON THE CAR, ALSO, HAD NOT NOTICED ANYTHING WHILE DRIVING THAT WOULD INDICATE THAT BEING NEEDED. I HAD THE FLUSH DONE ANYWAY, AND, SINCE THEN, THE TRANSMISSION BEGAN SLIPPING FROM A COMPLETE STOP. IT WASN'T BAD AT FIRST, ONLY HAPPENED ONCE IN A GREAT WHILE. I TOOK THE CAR TO THE SAME SHOP THAT FLUSHED THE TRANSMISSION TO CHECK ON IT, ONLY TO HAVE THEM TELL ME THERE WAS NO PROBLEM AND THEY WERE UNABLE TO REPLICATE THE PROBLEM. I NOW HAVE 80K MILES ON THE CAR AND THE PROBLEM IS GETTING WORSE, THE SLIP HAPPENS ALMOST EVERY TIME I ACCELERATE FROM A DEAD STOP AND I ALSO FEEL TORQUE SHUDDER WHILE AT HIGHER SPEEDS. I HAVE DONE RESEARCH AND THIS SEEMS TO BE A COMMON ISSUE. I AM DRIVING THE CAR BUT AM VERY NERVOUS DOING SO. I FEEL THIS CAN BE A SERIOUS SAFETY ISSUE NOT KNOWING WHEN THE TRANSMISSION WILL ENGAGE OR DISENGAGE. *TR
NHTSA ODI #10485874
Mileage unknown · Nov 19, 2012
Engine And Engine CoolingFuel System, GasolinePower Train
I HAVE A 2006 CHEVY IMPALA AND THERE SEEMS TO BE A PROBLEM WITH THE TRANSMISSION. WE HAVE TAKEN THE CAR TO THE DEALERS SEVERAL TIMES. WE HAVE CHANGED THE SPARK PLUGS, CHANGED AND FLUSHED THE TRANSMISSION FLUID. WE ARE STILL HAVING THE CAR JERK OFF AT A STOP LIGHT. WE YOU ARE STOPPED ON AN INCLINE IT ALSO HESITATES TO GO INTO GE…
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I HAVE A 2006 CHEVY IMPALA AND THERE SEEMS TO BE A PROBLEM WITH THE TRANSMISSION. WE HAVE TAKEN THE CAR TO THE DEALERS SEVERAL TIMES. WE HAVE CHANGED THE SPARK PLUGS, CHANGED AND FLUSHED THE TRANSMISSION FLUID. WE ARE STILL HAVING THE CAR JERK OFF AT A STOP LIGHT. WE YOU ARE STOPPED ON AN INCLINE IT ALSO HESITATES TO GO INTO GEAR AND THE JERKS AWAY! THE DEALER CAN NEVER FIND A ANYTHING WRONG AND WE HAVE DONE ALL THE RECOMMENDED FIXES. THIS SEEMS TO BE GETTING WORSE. THE GAS CAP AND SOLENOID HAVE ALSO HAD TO BE REPLACED WHICH EVERYONE HAS HAD PROBLEMS WITH. GM SHOULD RECALL THESE CARS BEFORE SOMEONE GETS HURT! *TR
NHTSA ODI #10485220
NHTSA investigations
1PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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