NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
108 reportsClear category filter100,000 miles · Jul 15, 2014
EnginePower Train
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE DECREASED IN ACCELERATION AND THE TRANSMISSION SHIFTED. IN ADDITION, THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED AFTER THE ACCELERATOR PEDAL WAS APPLIED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHI…
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE DECREASED IN ACCELERATION AND THE TRANSMISSION SHIFTED. IN ADDITION, THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED AFTER THE ACCELERATOR PEDAL WAS APPLIED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 131,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10610612
43,265 miles · Jun 24, 2014
Electrical SystemEnginePower Train
WHILE DRIVING HOME FROM WORK TRAVELING AT A SPEED OF 70 MPH I SUDDENLY RECEIVED A NOTIFICATION OF REDUCED POWER AND TO SERVICE MY TRACTION CONTROL HAD THE PROBLEM DIAGNOSED AS A FAULTY ENGINE CONTROL MODULE STILL HAVING THIS PROBLEM. *TR
NHTSA ODI #10605796
90,000 miles · Jun 7, 2014
Power Train
FROM THE DAY I PURCHASED THIS CAR I'VE HAD NOTHING BUT TROUBLE OUT OF IT, ABOUT THE SECOND TO THIRD WEEK OF ME DRIVING THIS CAR I NOTICE A SLIGHT SLIP AS I WOULD TAKE OFF FROM A DEAD STOP IT FELT LIKE AS IF THERE WERE BANANA PEALS UNDER THE WHEELS AS I WOULD BEGIN TO TAKE OFF AT FIRST IT WAS SLIGHTLY... NOW IT WILL STUTTER VARY …
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FROM THE DAY I PURCHASED THIS CAR I'VE HAD NOTHING BUT TROUBLE OUT OF IT, ABOUT THE SECOND TO THIRD WEEK OF ME DRIVING THIS CAR I NOTICE A SLIGHT SLIP AS I WOULD TAKE OFF FROM A DEAD STOP IT FELT LIKE AS IF THERE WERE BANANA PEALS UNDER THE WHEELS AS I WOULD BEGIN TO TAKE OFF AT FIRST IT WAS SLIGHTLY... NOW IT WILL STUTTER VARY BADLY THEN IT WILL FIND THE GEAR THEN TAKE OFF!! FROM THIS OCCURRING I'VE ALMOST BEEN IN THREE ACCIDENTS THANK GOD THAT NO CARS HIT ME I'VE DONE NUMEROUS RESEARCH ON THIS CAR AND EVERYONE HAS THE SAME PROBLEM TRANSMISSION FAILURE AND THE ISSUES THAT I'M HAVING SEEM LIKE THIS IS THE BEGINNING BEFORE THE END, THERE'S SERIOUSLY NEEDS TO BE A RECALL ON THE CHEVROLET IMPALA TRANSMISSIONS EVERYONE IS HAVING THE SAME ISSUE IT'S NOT SAFE AND IT'S UNFAIR TO CONSUMERS I STILL CAN'T BELIEVE THAT THERE HASN'T BEEN A RECALL ON THEM, I HOPE NO ONE HAS TO DIE BEFORE IT'S NOTICED PLEASE DO AN INVESTIGATION ON THIS ISSUE. *TR
NHTSA ODI #10596799
127,000 miles · Jun 7, 2014
Power TrainVehicle Speed Control
I WAS DRIVING ON THE HIGHWAY AT 60 MPH WHEN ALL OF A SUDDEN THE MESSAGE REDUCED ENGINE POWER APPEARED AND MY SPEED DROPPED DOWN TO 30 MPH. IT WAS RUSH HOUR TRAFFIC AND I PANICKED. I TRIED PRESSING THE GAS PEDAL ALL THE WAY DOWN BUT MY SPEED WOULD NOT INCREASE. THE CAR BEHIND ME ALMOST PLOWED INTO THE REAR END OF MY CAR BUT LUCKI…
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I WAS DRIVING ON THE HIGHWAY AT 60 MPH WHEN ALL OF A SUDDEN THE MESSAGE REDUCED ENGINE POWER APPEARED AND MY SPEED DROPPED DOWN TO 30 MPH. IT WAS RUSH HOUR TRAFFIC AND I PANICKED. I TRIED PRESSING THE GAS PEDAL ALL THE WAY DOWN BUT MY SPEED WOULD NOT INCREASE. THE CAR BEHIND ME ALMOST PLOWED INTO THE REAR END OF MY CAR BUT LUCKILY THERE WAS SPACE IN THE LANE TO THE RIGHT FOR THAT CAR TO QUICKLY MOVE OVER TO AVOID HITTING ME. THEY HONKED AND I MANEUVERED TO THE SHOULDER OF THE HIGHWAY AND PUT MY CAR IN PARK. I RESTARTED MY CAR ABOUT 10 MINUTES LATER AND GOT OFF THE NEXT EXIT SO I COULD TAKE SIDE STREETS HOME SINCE I WAS FRIGHTENED MY CAR WOULD AGAIN SUDDENLY LOSE POWER. I DROVE TO AUTO ZONE AND HAD THE CODE RAN AND IT WAS FOR THE THROTTLE POSITION SENSOR AND THROTTLE BODY. AFTER RESEARCHING ONLINE I CAME ACROSS THE EDMUNDS FORUM WHERE HUNDREDS OF GM OWNERS HAD THE EXACT SAME PROBLEM ! GM NEEDS TO RECALL AND REPLACE THESE INFERIOR THROTTLE BODY PARTS BUT I GUESS UNTIL THERE ARE FATALITIES IT WILL GO IGNORED ??? *TR
NHTSA ODI #10596791
91,000 miles · May 7, 2014
Power TrainStructureVehicle Speed Control
AT ABOUT 91000 MILES MY TRANSMISSION STARTED ACTING UP (NOT SHIFTING RIGHT, NOT GOING INTO ANY GEAR ETC.) IT FINALLY WOULD NOT SHIFT AT ALL UNLESS I TURNED THE CAR OFF MULTIPLE TIMES AND WOULD THEN DRIVE FOR ABOUT 2-5 MINUTES THEN ALL THE GEARS WOULD GO OUT AGAIN. I HAD IT TOWED TO A TRANSMISSION SHOP THINKING IT WAS JUST A CE…
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AT ABOUT 91000 MILES MY TRANSMISSION STARTED ACTING UP (NOT SHIFTING RIGHT, NOT GOING INTO ANY GEAR ETC.) IT FINALLY WOULD NOT SHIFT AT ALL UNLESS I TURNED THE CAR OFF MULTIPLE TIMES AND WOULD THEN DRIVE FOR ABOUT 2-5 MINUTES THEN ALL THE GEARS WOULD GO OUT AGAIN. I HAD IT TOWED TO A TRANSMISSION SHOP THINKING IT WAS JUST A CENSOR AND WAS TOLD THAT MY TRANSMISSION WOULD HAVE TO BE REPLACED/REPAIRED. IT COST ME ALMOST $3000 TO GET IT FIXED. I HAVE READ ON HERE AND ONLINE THAT THE 2006 CHEVY IMPALA HAS HAD MANY ISSUES WITH THIS. THIS IS A VERY COSTLY REPAIR AND WISH THERE WAS A WAY TO GET AT LEAST A LITTLE REFUND ON THE COST. ALSO I HAVE TRIED ABOUT EVERYTHING TO GET THE PASSENGER SIDE BODY SIDE MOLDING TO STAY ON AND PEOPLE I HAVE TALKED TO STATE THAT THEY HAVE HAD ISSUES WITH THAT ONE STAYING ON. IT CATCHES MY DOOR IF I DON'T REMEMBER TO PUSH IT IN BEFORE OPENING THE DOOR. IT IS GOING TO COST ME $50.79 PLUS SHIPPING TO GET A NEW ONE OF THESE AS WELL. THE THIRD THING I HAVE WRONG IS I HAVE HAD TO REPLACE BOTH WHEEL BEARINGS IN THE FRONT END BECAUSE OF MY ABS TRACTION CONTROL SENSOR BEING MESSED UP! *TR
NHTSA ODI #10587053
72,000 miles · May 2, 2014
Power Train
TRAFFIC LIGHT TURNED GREEN, ATTEMPTED TO ACCELERATE, NO FORWARD MOVEMENT. THE RPMS WOULD GO UP, BUT THE CAR WOULD NOT MOVE IN ANY GEAR INCLUDING REVERSE. CALLED ONSTAR AND THEY INFORMED ME THAT THE TRANSMISSION HAD FAILED. THIS IS A '06 CHEVROLET IMPALA SS WITH 72,000 MILES DRIVEN. I HAD TO PAY FOR A 3K TRANSMISSION TO REPLAC…
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TRAFFIC LIGHT TURNED GREEN, ATTEMPTED TO ACCELERATE, NO FORWARD MOVEMENT. THE RPMS WOULD GO UP, BUT THE CAR WOULD NOT MOVE IN ANY GEAR INCLUDING REVERSE. CALLED ONSTAR AND THEY INFORMED ME THAT THE TRANSMISSION HAD FAILED. THIS IS A '06 CHEVROLET IMPALA SS WITH 72,000 MILES DRIVEN. I HAD TO PAY FOR A 3K TRANSMISSION TO REPLACED THE FAILED ONE. I WAS INFORMED AFTER THE FAILURE THAT THIS IS AN EXTREMELY COMMON PROBLEM WITH THE CHEVY LS4 ENGINE AND THIS TRANSMISSION. GM IS WELL AWARE OF THESE TRANSMISSION FAILURES, BUT REFUSES TO RECALL THEM. *TR
NHTSA ODI #10586107
75,000 miles · Apr 11, 2014
Power Train
2006 IMPALA REVS REALLY HIGH FOR A FEW SECONDS AND JERKS INTO MOTION WHEN I TAKE OFF FROM A STOP. IT HAPPENS A COUPLE TIMES A WEEK AND HAS SINCE I GOT IT WITH AROUND 70K MILES. IT SOUNDS LIKE A COMMON OCCURRENCE AND WOULD LIKE TO KNOW IF THERE IS A RECALL IN ORDER.. THE DEALER SAYS THEY'D HAVE TO REPLICATE WHAT IT'S DOING BUT I'…
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2006 IMPALA REVS REALLY HIGH FOR A FEW SECONDS AND JERKS INTO MOTION WHEN I TAKE OFF FROM A STOP. IT HAPPENS A COUPLE TIMES A WEEK AND HAS SINCE I GOT IT WITH AROUND 70K MILES. IT SOUNDS LIKE A COMMON OCCURRENCE AND WOULD LIKE TO KNOW IF THERE IS A RECALL IN ORDER.. THE DEALER SAYS THEY'D HAVE TO REPLICATE WHAT IT'S DOING BUT I'D BE OUT OF POCKET FOR A RENTAL UNTIL/IF THEY WERE ABLE TO REPLICATE THE PROBLEM BEFORE THE WARRANTY COMPANY DECIDES "IF" THEY'LL COVER IT. *JS
NHTSA ODI #10579283
107,000 miles · Feb 4, 2014
Power TrainSteeringCrash
AFTER LEAVING WORK I STARTED UP MY CAR, THEN PUT THE GEAR INTO DRIVE. I COULD NOT TURN THE STEERING WHEEL. I HAD TO USE ALOT OF FORCE JUST TO TURN IT. EVER SINCE THEN I'VE BEEN HAVING PROBLEMS WITH MY STEERING. *TR
NHTSA ODI #10562824
100,000 miles · Dec 30, 2013
Electronic Stability Control (esc)Fuel/propulsion SystemPower Train
ENGINE LIGHT CAME ON, "REDUCED TRACTION CONTROL" LIGHT CAME ON, POWER WAS DRASTICALLY REDUCED AND THEN "REDUCED ENGINE POWER" LIGHT CAME ON. CAR HAS A PROBLEM THAT NEEDS TO BE ADDRESSED, BUT CUTTING OFF POWER AND ACCELERATION WHILE I'M MAKING A TURN WITH ONCOMING TRAFFIC OR DRIVING 70+ MPH IS NOT A SAFE WAY OF ADDRESSING THAT P…
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ENGINE LIGHT CAME ON, "REDUCED TRACTION CONTROL" LIGHT CAME ON, POWER WAS DRASTICALLY REDUCED AND THEN "REDUCED ENGINE POWER" LIGHT CAME ON. CAR HAS A PROBLEM THAT NEEDS TO BE ADDRESSED, BUT CUTTING OFF POWER AND ACCELERATION WHILE I'M MAKING A TURN WITH ONCOMING TRAFFIC OR DRIVING 70+ MPH IS NOT A SAFE WAY OF ADDRESSING THAT PROBLEM. I CAN TURN OFF THE CAR AND REGAIN POWER. NEARLY ANY OTHER WAY OF ADDRESSING THE CODE WOULD BE INFINITELY BETTER THAN KILLING POWER WHILE DRIVING. IT IS NOT SAFE. *TR
NHTSA ODI #10557873
58,000 miles · Nov 16, 2013
Power Train
I JUST GOT OFF THE HIGHWAY AND ATTEMPTED TO GO THROUGH AN INTERSECTION, WHEN I TRIED THE TRANSMISSION ONLY REVVED UP, THE CAR DID NOT PICK UP SPEED (VERY CLOSE TO BECOMING AN ACCIDENT). AFTER THAT THE PERSON BEHIND ME ALMOST GOT HIT BY ME BECAUSE I WAS ON A HILL AND MY CAR WOULDN'T MOVE. *TR
NHTSA ODI #10552585
NHTSA investigations
1PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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