NHTSA owner reports · September 18, 2026 snapshot.
Fuel/propulsion System complaints
10 reportsClear category filterMileage unknown · Aug 4, 2022
Electrical SystemFuel/propulsion System
FUEL SYSTEM; CODE P0230. CAM/CRANKSHAFT; solenoid circuit in BANK 1 CODE P0010. RADIO WIRING; Radio is smoking all the time BAD GROUND WIRE OR SHORT IN WIRES. MY VEHICAL STOPPED WHILE I WAS IN DRIVE MOTION GOING APPROXIMATELY 45 MPH. No injuries, and No fatalities BUT MY IMPALA STOPPED RUNNING AND HAVE NOT BEEN ABLE TO START IT…
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FUEL SYSTEM; CODE P0230. CAM/CRANKSHAFT; solenoid circuit in BANK 1 CODE P0010. RADIO WIRING; Radio is smoking all the time BAD GROUND WIRE OR SHORT IN WIRES. MY VEHICAL STOPPED WHILE I WAS IN DRIVE MOTION GOING APPROXIMATELY 45 MPH. No injuries, and No fatalities BUT MY IMPALA STOPPED RUNNING AND HAVE NOT BEEN ABLE TO START IT SINCE. IN ADDITION NO ONE HAD GOT HURT, I WAS IN OPEN ROAD. I HAVE NOT HAD MY THE VEHICAL SERVICED OR DIAGNOSED BY A SERVICE CENTER. DUE TO A NO CRANK/NO START CONDITION. IT WILL NOT MOVE. PRIOR TO THE FAILURE, WE HAD THE MIL on the dash say POWER ENGINE REDUCED. THAT'S WHEN AT HIGH SPEED ON FREEWAYS OR EXTENSIVE DRIVING PATTERNS.
NHTSA ODI #11477616
148,500 miles · Jan 11, 2019
Fuel/propulsion System
A COUPLE DAYS AGO ON JANUARY 5TH, MY CAR STARTED TAKING A SECOND LONGER THAN NORMAL TO START UP AFTER SITTING FOR HOURS AT A TIME BUT WHEN I SHUT IT OFF IMMEDIATELY AND WAIT ABOUT 3 TO 5 SECONDS TO START IT, IT STARTS PERFECTLY FINE. I HAVE BETWEEN 148,000 AND 149,900 MILES AND I'VE HAD IT FOR THREE YEARS AND THIS IS THE FIRST T…
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A COUPLE DAYS AGO ON JANUARY 5TH, MY CAR STARTED TAKING A SECOND LONGER THAN NORMAL TO START UP AFTER SITTING FOR HOURS AT A TIME BUT WHEN I SHUT IT OFF IMMEDIATELY AND WAIT ABOUT 3 TO 5 SECONDS TO START IT, IT STARTS PERFECTLY FINE. I HAVE BETWEEN 148,000 AND 149,900 MILES AND I'VE HAD IT FOR THREE YEARS AND THIS IS THE FIRST TIME IT HAPPENED.
NHTSA ODI #11166439
70,000 miles · Jan 20, 2017
Air BagsFuel/propulsion System
AIRBAG LIGHTS COMES ON AND STAYS THEN IT GOES OUT THEN BACK ON AND NOW TELLING ME TIGHTING GAS CAP BUT TIGHT AND NOW EEPLACE IT STILL STAYS TIGHTING TIRED OF THIS THINK SHOULD BE RECALLED
NHTSA ODI #10946809
98,000 miles · Feb 22, 2015
EngineFuel/propulsion SystemVehicle Speed Control
UPON ENTERING MY VEHICLE AND WAITING FOR THE ENGINE TO WARM UP AS IT WAS AROUND -05 DEGREES F THERE WERE NO ISSUES TO BE HAD. ABOUT 15 SECONDS AFTER LEAVING MY PARKING SPOT AT MY PLACE OF EMPLOYMENT AND 70 FEET LATER MY ENGINE STARTED FEELING WEIRD, HEARD A CHIME AND SAW MY DASHBOARD WITH THE WORDING "ENGINE POWER REDUCED." NOT …
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UPON ENTERING MY VEHICLE AND WAITING FOR THE ENGINE TO WARM UP AS IT WAS AROUND -05 DEGREES F THERE WERE NO ISSUES TO BE HAD. ABOUT 15 SECONDS AFTER LEAVING MY PARKING SPOT AT MY PLACE OF EMPLOYMENT AND 70 FEET LATER MY ENGINE STARTED FEELING WEIRD, HEARD A CHIME AND SAW MY DASHBOARD WITH THE WORDING "ENGINE POWER REDUCED." NOT KNOWING WHAT IT WAS AND KNOWING I HAD NO OTHER CHOICE CONTINUED DRIVING HOME. 4 DAYS PASS NO ISSUE THEN YESTERDAY WHEN IT WAS 27 DEGREES F OUTSIDE AGAIN HAD THE CAR WARM UP AND ABOUT SAME TIME FRAME AND SAME DISTANCE LATER THE SAME SERIES OF EVENTS OCCURRED BUT THIS TIME THE RPM WAS BOUNCING BETWEEN 700 AND 1100 WHEN I WAS MOVING IN IDLE. PULLED OVER AND OPENED THE HOOD TO INSPECT (CAR WAS SHAKING A LOT AT THIS POINT) AND THE ENGINE IS SHAKING AS MUCH AS IT COULD WHILE STILL IN ITS RESTRAINTS, UPON REVVING THE VEHICLE THE ENGINE LEVELED OUT BUT WITH THE FOOT OFF THE GAS AGAIN THE SHAKING STARTED AGAIN. UNTIL FURTHER NOTICE A VEHICLE THAT I NEED FOR MY COMMUTE TO AND FROM WORK IS PARKED. I DO NOT FEEL SAFE DRIVING NOT KNOWING WHAT CAN HAPPEN. *TR
NHTSA ODI #10689796
100,000 miles · Jan 28, 2015
Electrical SystemFuel/propulsion System
I'VE BEEN EXPERIENCING THE SAME PROBLEM WITH MY 2006 IMPALA OFF AND ON FOR THE LAST YEAR, MAYBE MORE. THE CAR WILL RANDOMLY GIVE ME AN ERROR OF "ENGINE POWER REDUCED." THE CAR SLOWS TO A CRAWL, HAS NO ACCELERATION, THE ENGINE SHAKES AND IT SPUTTERS UNTIL THE ENGINE IS TURNED OFF. I TOOK IT TO A MECHANIC WHO SAID IT WAS THE TPS S…
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I'VE BEEN EXPERIENCING THE SAME PROBLEM WITH MY 2006 IMPALA OFF AND ON FOR THE LAST YEAR, MAYBE MORE. THE CAR WILL RANDOMLY GIVE ME AN ERROR OF "ENGINE POWER REDUCED." THE CAR SLOWS TO A CRAWL, HAS NO ACCELERATION, THE ENGINE SHAKES AND IT SPUTTERS UNTIL THE ENGINE IS TURNED OFF. I TOOK IT TO A MECHANIC WHO SAID IT WAS THE TPS SENSOR. HE REPLACED THE THROTTLE BODY. THE CAR RAN FINE FOR A FEW MONTHS AND THEN IT STARTED AGAIN. SINCE I WAS GETTING THE SAME CODES, I TOOK IT BACK TO THE MECHANIC WHO INFORMED ME THAT IT COULD BE AN ELECTRICAL PROBLEM OR IT COULD HAVE BEEN CAUSED BY MY BATTERY, BUT THERE'S NO WAY TO TELL FOR SURE WITHOUT TROUBLESHOOTING. I HAVE SINCE BEEN TO SEVERAL MECHANICS, ALL WHO SAY THE CODES POINT TO THE THROTTLE BODY, BUT THEY ALSO AGREE THAT I SHOULDN'T BE GETTING THESE CODES SO QUICKLY AFTER REPLACING THE UNIT - WHICH COST OVER $300. I'M A SINGLE MOTHER WHO WORKS AND GOES TO GRADUATE SCHOOL FULL TIME. I DON'T HAVE THE RESOURCES TO CARELESSLY DUMP MONEY INTO A CAR. I'VE PUT UP WITH IT BECAUSE I CAN USUALLY PULL OVER, TURN THE ENGINE OFF, WAIT A MINUTE AND IT WILL CRANK BACK UP; HOWEVER, IT HAS GOTTEN PROGRESSIVELY WORSE. LAST NIGHT, I WAS DRIVING DOWN THE INTERSTATE WHEN THE CONSOLE READ "STARTING DISABLED SERVICE THROTTLE." THE ENGINE THEN SHUT OFF WHILE I WAS DRIVING AT HIGHWAY SPEEDS AND LEFT ME STRANDED ON THE SIDE OF A DARK HIGHWAY, ALONE, WITH A CAR FULL OF GROCERIES AND A SON WHO WAS WAITING ON HIS MOM TO GET HOME TO PUT HIM TO BED. FORTUNATELY, I WAS ON A ROAD WITHOUT A LOT OF OTHER CARS AROUND OR IT COULD HAVE BEEN MUCH MORE DANGEROUS. I'VE DONE A LOT OF RESEARCH AND THIS SEEMS TO BE A VERY COMMON PROBLEM WITH GM CARS. AN INTERNET SEARCH WILL REVEAL THE SAME SYMPTOMS AND THE SAME RESULTS FROM DEALERS, ALL WITHOUT A PERMANENT FIX. GM NEEDS TO INVESTIGATE THIS ISSUE WHICH CLEARLY AFFECTS A LARGE NUMBER OF CARS ACROSS THE GM BRAND! *TR
NHTSA ODI #10679389
162,000 miles · Sep 11, 2014
EngineFuel/propulsion SystemPower Train
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE VEHICLE JERKED VIOLENTLY. IMMEDIATELY FOLLOWING THE INITIAL FAILURE, FUEL SPEWED OUT OF THE FUEL PUMP. AN INDEPENDENT MECHANIC STATED THAT THE ENGINE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE…
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE VEHICLE JERKED VIOLENTLY. IMMEDIATELY FOLLOWING THE INITIAL FAILURE, FUEL SPEWED OUT OF THE FUEL PUMP. AN INDEPENDENT MECHANIC STATED THAT THE ENGINE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 162,000.
NHTSA ODI #10632451
100,000 miles · Dec 30, 2013
Electronic Stability Control (esc)Fuel/propulsion SystemPower Train
ENGINE LIGHT CAME ON, "REDUCED TRACTION CONTROL" LIGHT CAME ON, POWER WAS DRASTICALLY REDUCED AND THEN "REDUCED ENGINE POWER" LIGHT CAME ON. CAR HAS A PROBLEM THAT NEEDS TO BE ADDRESSED, BUT CUTTING OFF POWER AND ACCELERATION WHILE I'M MAKING A TURN WITH ONCOMING TRAFFIC OR DRIVING 70+ MPH IS NOT A SAFE WAY OF ADDRESSING THAT P…
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ENGINE LIGHT CAME ON, "REDUCED TRACTION CONTROL" LIGHT CAME ON, POWER WAS DRASTICALLY REDUCED AND THEN "REDUCED ENGINE POWER" LIGHT CAME ON. CAR HAS A PROBLEM THAT NEEDS TO BE ADDRESSED, BUT CUTTING OFF POWER AND ACCELERATION WHILE I'M MAKING A TURN WITH ONCOMING TRAFFIC OR DRIVING 70+ MPH IS NOT A SAFE WAY OF ADDRESSING THAT PROBLEM. I CAN TURN OFF THE CAR AND REGAIN POWER. NEARLY ANY OTHER WAY OF ADDRESSING THE CODE WOULD BE INFINITELY BETTER THAN KILLING POWER WHILE DRIVING. IT IS NOT SAFE. *TR
NHTSA ODI #10557873
140,000 miles · Dec 13, 2013
EngineFuel/propulsion SystemVehicle Speed Control
DRIVING ON FREEWAY WHEN A REDUCED ENGINE POWER LIGHT CAME ON AND THE CAR SHUT OFF, LUCKILY I WAS ABLE TO PULL ASIDE FROM BIG TRUCKS, OTHERWISE I WOULD BE STRUCK BY. NO CODES AND NO ONE KNOWS WHAT THE PROBLEM IS. AS FAR AS I KNOW THIS IS A MAJOR INCIDENT THAT SOMEONE CAN GET HURT OR LOSES LIFE. I WENT ONLINE THRU EDMUNDS AND SA…
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DRIVING ON FREEWAY WHEN A REDUCED ENGINE POWER LIGHT CAME ON AND THE CAR SHUT OFF, LUCKILY I WAS ABLE TO PULL ASIDE FROM BIG TRUCKS, OTHERWISE I WOULD BE STRUCK BY. NO CODES AND NO ONE KNOWS WHAT THE PROBLEM IS. AS FAR AS I KNOW THIS IS A MAJOR INCIDENT THAT SOMEONE CAN GET HURT OR LOSES LIFE. I WENT ONLINE THRU EDMUNDS AND SAW A LOTS OF COMPLAINS ABOUT THE SAME PROBLEM, BUT WHEN I CALLED THE DEALER THEY SAID NOTHING ABOUT A RECALL !! BEEN A CHEVY CUSTOMER FOR A LONG TIME. I JUST CAN'T BELIEVE IT. SOMETHING OR SOMEONE GOT TO DO SOMETHING ABOUT THIS PROBLEM, PLEASE !!! *TR
NHTSA ODI #10555909
171,000 miles · Mar 26, 2013
Fuel/propulsion SystemVehicle Speed Control
I WAS DRIVING THROUGH A INTERSECTION AND MY CAR STALLED AND A PERSON COMING FROM OPPOSITE DIRECTION RAN THE LIGHT AND I WAS UNABLE TO MOVE BECAUSE MY CALL STALLED AND THEN A FEW SECTION IT PULLED OFF.THIS IS VERY DANGEROUS AND I KNOW YOU GUYS SEE ALL THESE COMPLAINTS. I DON'T UNDERSTAND WHY YOU GUYS ARE IGNORING THIS ISSUE ARE J…
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I WAS DRIVING THROUGH A INTERSECTION AND MY CAR STALLED AND A PERSON COMING FROM OPPOSITE DIRECTION RAN THE LIGHT AND I WAS UNABLE TO MOVE BECAUSE MY CALL STALLED AND THEN A FEW SECTION IT PULLED OFF.THIS IS VERY DANGEROUS AND I KNOW YOU GUYS SEE ALL THESE COMPLAINTS. I DON'T UNDERSTAND WHY YOU GUYS ARE IGNORING THIS ISSUE ARE JUST WAITING FOR A PRETTY BAD ACCIDENT TO OCCUR I HOPE NOT BECAUSE WE HAVE ENOUGH PROBLEMS THROUGH OUT THIS WORLD NO MONEY, CHILDREN AND ELDERLY GETTING MURDERED, AND THE FACT THE WE TRY TO DO BETTER TO GET BETTER ITS BEEN COMING HARDER BUT, I KNOW GOD HAS A PLAN TO HEAL THIS WORLD. SO, I WOULD LIKE TO BE REIMBURSE CAUSE I FAILED THE EMISSION TEST AND WOULD LIKE TO BE COMPENSATE FOR THAT AS WELL ALSO TO GET THAT REMOVED OFF MY EMISSION FILE THAT I FAILED OUT OF ALL THE CARS NEVER FAILED A TEST BEFORE AND I DON'T WANT THAT ON MY RECORD. THANK *TR
NHTSA ODI #10504544
120,000 miles · Mar 18, 2013
Electrical SystemFuel/propulsion SystemVehicle Speed Control
WHILE DRIVING THE REDUCED ENGINE POWER LIGHT CAME ON WHILE DRIVING ON EXPRESSWAY. SINCE THEN IT COMES ON MORE FREQUENT. CAUSING CAR TO ACCELERATE VERY SLOW, AND IN SOME CASES STALLING. NEARLY CAUSING AN ACCIDENT. VEHICLE IS NOT SAFE. SEVERAL SERVICE BULLETINS BUT ONLY 1 RECALL. I WILL NEVER BUY A GM PRODUCT AGAIN. I HAVE …
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WHILE DRIVING THE REDUCED ENGINE POWER LIGHT CAME ON WHILE DRIVING ON EXPRESSWAY. SINCE THEN IT COMES ON MORE FREQUENT. CAUSING CAR TO ACCELERATE VERY SLOW, AND IN SOME CASES STALLING. NEARLY CAUSING AN ACCIDENT. VEHICLE IS NOT SAFE. SEVERAL SERVICE BULLETINS BUT ONLY 1 RECALL. I WILL NEVER BUY A GM PRODUCT AGAIN. I HAVE OWNED SEVERAL GM VEHICLES. *TR
NHTSA ODI #10503524
NHTSA investigations
1PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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