NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
27 reportsClear category filter75,333 miles · May 20, 2014
Engine And Engine CoolingService BrakesSteering
I WAS TURNING FROM ONE STREET ONTO ANOTHER AND ALL OF A SUDDEN THERE WAS A CLANKING NOISE COMING FROM UNDER THE CAR AND THEN THE POWER STEERING WENT OUT ALONG WITH THE BRAKES AND MY ACCELERATION. I HAD TO PULL OVER AND STOP THE CAR. AFTER ALL THIS MY CAR WOULD NOT START AND EVERY TIME I TRIED TO START MY CAR, IT SOUNDED LIKE THE…
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I WAS TURNING FROM ONE STREET ONTO ANOTHER AND ALL OF A SUDDEN THERE WAS A CLANKING NOISE COMING FROM UNDER THE CAR AND THEN THE POWER STEERING WENT OUT ALONG WITH THE BRAKES AND MY ACCELERATION. I HAD TO PULL OVER AND STOP THE CAR. AFTER ALL THIS MY CAR WOULD NOT START AND EVERY TIME I TRIED TO START MY CAR, IT SOUNDED LIKE THE BATTERY DIED BUT I KNOW IT WASN'T THE BATTERY. *TR
NHTSA ODI #10592703
80,000 miles · Jul 19, 2013
Electrical SystemEngine And Engine Cooling
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE EXHIBITED AN ABNORMAL TAPPING NOISE FROM UNDER THE AIR CONDITIONING UNIT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE AIR CONDITIONING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS…
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE EXHIBITED AN ABNORMAL TAPPING NOISE FROM UNDER THE AIR CONDITIONING UNIT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE AIR CONDITIONING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *TR
NHTSA ODI #10525789
Mileage unknown · May 22, 2013
Engine And Engine CoolingExterior LightingPower Train
2006 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED THE TRANSMISSION WAS SLIPPING. SHE EXPLAINED TO THE DEALER, THERE WAS A RECURRING PROBLEM WITH THE TRANSMISSION. EACH TIME, THE CONSUMER WENT TO THE DEALER, SHE WAS INFORMED THEY COULD NOT RECREATE THE PROBLEM, AND THEREFORE N…
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2006 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED THE TRANSMISSION WAS SLIPPING. SHE EXPLAINED TO THE DEALER, THERE WAS A RECURRING PROBLEM WITH THE TRANSMISSION. EACH TIME, THE CONSUMER WENT TO THE DEALER, SHE WAS INFORMED THEY COULD NOT RECREATE THE PROBLEM, AND THEREFORE NO PROBLEM EXISTED. BESIDES THE TRANSMISSION PROBLEM, THERE WAS A HORRIBLE RATCHETING MACHINE-GUN TYPE NOISE COMING FROM BEHIND THE DASH, WHEN SHE CHANGED THE VENT POSITION. THE LOUD NOISE LASTED FOR ABOUT A MINUTE AND WAS ALMOST EAR-PIERCING. ALSO, THE ENGINE MOUNT BROKE, THE WATER PUMP, STEERING AND TIE RODS FAILED, THE ENGINE BURNED EXCESSIVE AMOUNT OF OIL, AND THE ENGINE LOW OIL LIGHT ILLUMINATED. THE WINDOWS MADE A SCREECHING SOUND, THE SUNROOF WOULD DRAG, THE PLASTIC HEADLIGHT COVERED WERE FOGGED AND FADED. THE TIRE PRESSURE MONITORING LIGHT WAS CONSTANTLY ON. ON APRIL 24, 2013. THE CONSUMER TOOK THE VEHICLE TO AN INDEPENDENT TRANSMISSION SHOP TO HAVE THEM ASSESS THE SAME TRANSMISSION SLIPPING PROBLEM, SHE HAD BEEN EXPERIENCING FOR SEVEN YEARS. THEY DROPPED THE TRANSMISSION PAN, AND THEY FOUND FINE METAL, PIECES OF ALUMINUM AND CLUTCH MATERIAL IN THE PAN.
NHTSA ODI #10513180
Mileage unknown · Nov 19, 2012
Engine And Engine CoolingFuel System, GasolinePower Train
I HAVE A 2006 CHEVY IMPALA AND THERE SEEMS TO BE A PROBLEM WITH THE TRANSMISSION. WE HAVE TAKEN THE CAR TO THE DEALERS SEVERAL TIMES. WE HAVE CHANGED THE SPARK PLUGS, CHANGED AND FLUSHED THE TRANSMISSION FLUID. WE ARE STILL HAVING THE CAR JERK OFF AT A STOP LIGHT. WE YOU ARE STOPPED ON AN INCLINE IT ALSO HESITATES TO GO INTO GE…
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I HAVE A 2006 CHEVY IMPALA AND THERE SEEMS TO BE A PROBLEM WITH THE TRANSMISSION. WE HAVE TAKEN THE CAR TO THE DEALERS SEVERAL TIMES. WE HAVE CHANGED THE SPARK PLUGS, CHANGED AND FLUSHED THE TRANSMISSION FLUID. WE ARE STILL HAVING THE CAR JERK OFF AT A STOP LIGHT. WE YOU ARE STOPPED ON AN INCLINE IT ALSO HESITATES TO GO INTO GEAR AND THE JERKS AWAY! THE DEALER CAN NEVER FIND A ANYTHING WRONG AND WE HAVE DONE ALL THE RECOMMENDED FIXES. THIS SEEMS TO BE GETTING WORSE. THE GAS CAP AND SOLENOID HAVE ALSO HAD TO BE REPLACED WHICH EVERYONE HAS HAD PROBLEMS WITH. GM SHOULD RECALL THESE CARS BEFORE SOMEONE GETS HURT! *TR
NHTSA ODI #10485220
57,058 miles · Aug 1, 2012
Electrical SystemEngine And Engine CoolingFuel System, Gasoline
DISPLAYED ON PANEL "REDUCED ENGINE POWER" . ON STAR DIAGNOSED SERVICE CODE "P2138". ON 05/01/2012 WHILE DRIVING THROUGH A LARGE INTERSECTION MY ENGINE POWER WAS REDUCED TO 3 OR MAYBE 5 MPH. I WAS TRYING TO GET THROUGH THE INTERSECTION WITHOUT THE ACCELERATION THAT WAS SO DESPERATELY NEEDED. THIS IS DEFINITELY A SAFETY ISSUE. IN …
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DISPLAYED ON PANEL "REDUCED ENGINE POWER" . ON STAR DIAGNOSED SERVICE CODE "P2138". ON 05/01/2012 WHILE DRIVING THROUGH A LARGE INTERSECTION MY ENGINE POWER WAS REDUCED TO 3 OR MAYBE 5 MPH. I WAS TRYING TO GET THROUGH THE INTERSECTION WITHOUT THE ACCELERATION THAT WAS SO DESPERATELY NEEDED. THIS IS DEFINITELY A SAFETY ISSUE. IN ADDITION TO BEING CONCERNED ABOUT GETTING INTO AN ACCIDENT, I'M FEARFUL I WILL BE THE ONE CAUSING A FATAL PILE-UP. I HAVE BEEN TO THE CHEVY DEALER 4 TIMES AND THEY WERE UNABLE TO FIX THIS PROBLEM.
NHTSA ODI #10469783
Mileage unknown · Mar 20, 2012
Electrical SystemEngine And Engine Cooling
IS OR WAS OR HAS THIS CAR HAD ANY RECALLS. FOR A 2006 VEH WITH ONLY 54,104 MILES ON IT AND HAVE TO PUT OUT THE MONEY TO PAY FOR WORK ON A CAR WITH ELECTRICAL PROBLEMS, SO FAR (INTERCONTROL MODULE) IS NOT RIGHT. THIS PROBLEM CAUSED THE WHOLE CAR TO NOT RESPOND AT ALL (IN LUCK WE WERE AT HOME WHEN THIS HAPPENED)BUT, IF WE WERE GON…
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IS OR WAS OR HAS THIS CAR HAD ANY RECALLS. FOR A 2006 VEH WITH ONLY 54,104 MILES ON IT AND HAVE TO PUT OUT THE MONEY TO PAY FOR WORK ON A CAR WITH ELECTRICAL PROBLEMS, SO FAR (INTERCONTROL MODULE) IS NOT RIGHT. THIS PROBLEM CAUSED THE WHOLE CAR TO NOT RESPOND AT ALL (IN LUCK WE WERE AT HOME WHEN THIS HAPPENED)BUT, IF WE WERE GONE IT COULD HAVE BEEN A DISASTER IF THIS WOULD HAVE HAPPENED WHILE DRIVING IT SHUTS THE WHOLE CAR DOWN, THIS IS A DISASTER WAITING TO HAPPEN. PLEASE HELP *KB
NHTSA ODI #10452371
Mileage unknown · Feb 7, 2012
Engine And Engine CoolingPower TrainService Brakes, Hydraulic
MY CAR WAS PURCHASED BRAND NEW IN 2006. IT HAS GIVEN ME TROUBLE VERY EARLY ON. FOR ALMOST A YEAR NOW, MY GAS GAUGE HAS NOT WORKED AND I WAS TOLD I NEED A NEW TRANSMISSION. COULD THE LEMON LAW APPLY TO THIS CAR? ALSO, THERE HAVE BEEN MANY TIMES THAT I FEEL LIKE THE BRAKES ARE NOT GOING TO WORK, THEY SLIP. PLEASE HELP! *TR …
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MY CAR WAS PURCHASED BRAND NEW IN 2006. IT HAS GIVEN ME TROUBLE VERY EARLY ON. FOR ALMOST A YEAR NOW, MY GAS GAUGE HAS NOT WORKED AND I WAS TOLD I NEED A NEW TRANSMISSION. COULD THE LEMON LAW APPLY TO THIS CAR? ALSO, THERE HAVE BEEN MANY TIMES THAT I FEEL LIKE THE BRAKES ARE NOT GOING TO WORK, THEY SLIP. PLEASE HELP! *TR
NHTSA ODI #10447037
24,000 miles · Jul 5, 2011
Engine And Engine Cooling
2006 IMPALA SS, 5.3L V8. EXCESSIVE OIL CONSUMPTION; 1 QT EVERY 1,200 - 1,500 MILES. PROBLEM STARTED BEFORE CAR REACHED MANUFACTURER 3 YEAR 36000 MILE WARRANTY. DEALER REPLACED VALVE COVERS TO REPAIR WHAT WERE BELIEVED TO BE FAULTY PCV VALVES INTEGRATED INTO VALVE COVERS. OIL CONSUMPTION CONTINUES. DEALER NOW WANTS TO CLEAN UPPER…
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2006 IMPALA SS, 5.3L V8. EXCESSIVE OIL CONSUMPTION; 1 QT EVERY 1,200 - 1,500 MILES. PROBLEM STARTED BEFORE CAR REACHED MANUFACTURER 3 YEAR 36000 MILE WARRANTY. DEALER REPLACED VALVE COVERS TO REPAIR WHAT WERE BELIEVED TO BE FAULTY PCV VALVES INTEGRATED INTO VALVE COVERS. OIL CONSUMPTION CONTINUES. DEALER NOW WANTS TO CLEAN UPPER PART OF ENGINE TO OPEN OIL FLOW PORTS, STILL INDICATING OIL IS ACCUMULATING UNDER VALVE COVERS AND BEING PULLED BACK INTO ENGINE THRU PCV VALVE. DEALER HAS NEVER PERFORMED COMPRESSION TEST TO DETERMINE IF PROBLEM IS REALLY RELATED TO COMBUSTION CHAMBER PROBLEMS, SUCH AS BAD PISTON RINGS. DEALER HAS REPORTED THAT THIS IS A COMMON PROBLEM ON SILVERADO PICKUP TRUCKS WITH THE SAME 5.3L V8 ENGINE BLOCK. CAR NOW HAS 51000 MILES AND PROBLEM HAS NOT BEEN SOLVED. CAR WILL BE GOING BACK TO DEALER WITH A DEMAND FOR A COMPRESSION CHECK. *KB
NHTSA ODI #10410612
85,200 miles · Apr 19, 2011
Engine And Engine Cooling
THE HEAT HAS NEVER WORKED CORRECTLY UNLESS YOU ARE ACCELERATING. THE VEHICLE CAN BE WARMED UP AND HEATING, BUT IF ITS PUT INTO IDLE OR AT A STOP IT BEGINS TO BLOW COOL. I HAVE BEEN TOLD THERE IS AN AIR POCKET THAT HAS TO BE BLED OUT BECAUSE THERE IS A BAD DESIGN WHERE THE HOSES ARE ABOVE THE BLOCK AND THEY GET CLOGGED UP. I H…
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THE HEAT HAS NEVER WORKED CORRECTLY UNLESS YOU ARE ACCELERATING. THE VEHICLE CAN BE WARMED UP AND HEATING, BUT IF ITS PUT INTO IDLE OR AT A STOP IT BEGINS TO BLOW COOL. I HAVE BEEN TOLD THERE IS AN AIR POCKET THAT HAS TO BE BLED OUT BECAUSE THERE IS A BAD DESIGN WHERE THE HOSES ARE ABOVE THE BLOCK AND THEY GET CLOGGED UP. I HAVE HAD IT BLED AND IT WORKED BUT NOW HAVE HAD THE SAME PROBLEM COME BACK. *TR
NHTSA ODI #10396799
26,000 miles · Apr 6, 2011
Engine And Engine CoolingEquipmentPower Train
MY 2006 CHEVROLET IMPALA HAS NOTHING BUT ISSUES. WINDOW SCRATCH WHEN GOING UP AND DOWN, TIRE PRESSURE MONITOR NEEDS REPLACED, REMOTE START HAS NO DISTANCE, WATER PUMP LEAKAGE, TRANSMISSION LINE LEAKING, ROTORS, TIRES AND ALIGNMENT WEAR OUT PREMATURELY. *TR
NHTSA ODI #10394445
NHTSA investigations
1PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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