NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
59 reportsClear category filter83,108 miles · Feb 15, 2014
Electrical SystemEngineVehicle Speed Control
GOING 55 MPH CAR SUDDENLY DROPPED TO 35 MPH ALMOST GOT REAR ENDED BY CARS BEHIND ME. DASH LIGHTS CAME ON SERVICE TRACTION CONTROL , ENGINE POWER REDUCED, CHECK ENGINE LIGHT CAME ON, CRUISE CONTROL NOT WORKING. HAD SOME WORK DONE AT CHEVROLET DEALERSHIP 100 MILES AGO SO MAYBE SOMETHING THEY DID WRONG. BUT I SEE THERE ARE MANY …
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GOING 55 MPH CAR SUDDENLY DROPPED TO 35 MPH ALMOST GOT REAR ENDED BY CARS BEHIND ME. DASH LIGHTS CAME ON SERVICE TRACTION CONTROL , ENGINE POWER REDUCED, CHECK ENGINE LIGHT CAME ON, CRUISE CONTROL NOT WORKING. HAD SOME WORK DONE AT CHEVROLET DEALERSHIP 100 MILES AGO SO MAYBE SOMETHING THEY DID WRONG. BUT I SEE THERE ARE MANY COMPLAINTS AND DANGEROUS SITUATIONS CAUSED BY THIS VERY SAME MESSAGE. SOMEONE IS GOING TO GET HURT OR KILLED BY THIS SUDDEN DECELERATION WITH NO WARNING. *TR
NHTSA ODI #10564525
80,100 miles · Feb 13, 2014
Electrical SystemEngineVehicle Speed Control
I WAS JUS LEAVING MY JOB ON MY WAY TO SCHOOL WHEN AS I REACHED ABOUT HALF A MILE AWAY FROM MY JOB THE CAR DISPLAYED A MESSAGE ENGINE POWER REDUCED I WAS GOIN THE SPEED LIMIT WHICH WAS ABOUT 45 TO 50 WHEN I WAS SUDDENLY UNCONTROLLABLY BROUGHT TO UNDER 20 MPH CARS NEARLY RAN INTO MY REAR SEVERAL TIMES SO I HAD TO QUICKLY PUT ON MY…
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I WAS JUS LEAVING MY JOB ON MY WAY TO SCHOOL WHEN AS I REACHED ABOUT HALF A MILE AWAY FROM MY JOB THE CAR DISPLAYED A MESSAGE ENGINE POWER REDUCED I WAS GOIN THE SPEED LIMIT WHICH WAS ABOUT 45 TO 50 WHEN I WAS SUDDENLY UNCONTROLLABLY BROUGHT TO UNDER 20 MPH CARS NEARLY RAN INTO MY REAR SEVERAL TIMES SO I HAD TO QUICKLY PUT ON MY HAZARDS N PULL INTO A NEARBY SHOPPING CENTER I HAD TO HAVE THE CAR TOWED HOME N NOW I'M CAR I DON'T HAVE THE NECESSARY FUNDS MY LOCAL CHEVROLET DEALERSHIP IS CHAGRIN TO FIX THIS ISSUE ESPECIALLY WHEN THEY CHARGE BY HOW LONG THE JOB TAKES AFTER FOR THE LIFE OF ME I CAN'T UNDERSTAND HOW MY 2005 CHEVY IMPALA WHICH HAD 155000 MILES PERFORMED BETTER THAN MY 2006 I NEVER HAD AS MUCH ISSUE AS I DID WITH THIS CAR AS I DID WITH OLDER ALSO IN THIS 2006 IMPALA THIS COOLING SYSTEM PART ARE VERY CHEAP I WOULD NOT RECOMMEND A CHEVY TO ANY ONE AFTER EXPERIENCE THE PROBLEMS I DID WITH THIS CAR ESPECIALLY WHEN I WAS DRIVING AND LOST ALL MY POWER STEERING FLUID AFTER JUST HAVING A RECALL FOR AN POWER STEERING PUMP HOSE REPAIRED. *TR
NHTSA ODI #10564286
94,000 miles · Feb 4, 2014
EngineVehicle Speed Control
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 55 MPH, THE ENGINE POWER REDUCE LIGHT AND THE CHECK ENGINE LIGHT ILLUMINATED AS THE VEHICLE SLOWED DOWN INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. …
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 55 MPH, THE ENGINE POWER REDUCE LIGHT AND THE CHECK ENGINE LIGHT ILLUMINATED AS THE VEHICLE SLOWED DOWN INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.
NHTSA ODI #10562827
140,000 miles · Dec 13, 2013
EngineFuel/propulsion SystemVehicle Speed Control
DRIVING ON FREEWAY WHEN A REDUCED ENGINE POWER LIGHT CAME ON AND THE CAR SHUT OFF, LUCKILY I WAS ABLE TO PULL ASIDE FROM BIG TRUCKS, OTHERWISE I WOULD BE STRUCK BY. NO CODES AND NO ONE KNOWS WHAT THE PROBLEM IS. AS FAR AS I KNOW THIS IS A MAJOR INCIDENT THAT SOMEONE CAN GET HURT OR LOSES LIFE. I WENT ONLINE THRU EDMUNDS AND SA…
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DRIVING ON FREEWAY WHEN A REDUCED ENGINE POWER LIGHT CAME ON AND THE CAR SHUT OFF, LUCKILY I WAS ABLE TO PULL ASIDE FROM BIG TRUCKS, OTHERWISE I WOULD BE STRUCK BY. NO CODES AND NO ONE KNOWS WHAT THE PROBLEM IS. AS FAR AS I KNOW THIS IS A MAJOR INCIDENT THAT SOMEONE CAN GET HURT OR LOSES LIFE. I WENT ONLINE THRU EDMUNDS AND SAW A LOTS OF COMPLAINS ABOUT THE SAME PROBLEM, BUT WHEN I CALLED THE DEALER THEY SAID NOTHING ABOUT A RECALL !! BEEN A CHEVY CUSTOMER FOR A LONG TIME. I JUST CAN'T BELIEVE IT. SOMETHING OR SOMEONE GOT TO DO SOMETHING ABOUT THIS PROBLEM, PLEASE !!! *TR
NHTSA ODI #10555909
Mileage unknown · Oct 10, 2013
EnginePower Train
WAS DRIVING IN TO WORK. STOPPED AT MCDONALD'S AND NOTICED CAR SMOKING. DROVE ACROSS THE STREET TO MY JOB TO MY DASH BOARD LIGHTING UP WARNING ME TO SHUT THE ENGINE OFF BECAUSE THE CAR WAS OVERHEATING. I DID EXACTLY THAT (SHUT THE CAR OFF) AND WENT INSIDE TO CALL FOR HELP. THIS IS THE 3RD PROBLEM THAT I HAVE HAD WITH THIS CAR AND…
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WAS DRIVING IN TO WORK. STOPPED AT MCDONALD'S AND NOTICED CAR SMOKING. DROVE ACROSS THE STREET TO MY JOB TO MY DASH BOARD LIGHTING UP WARNING ME TO SHUT THE ENGINE OFF BECAUSE THE CAR WAS OVERHEATING. I DID EXACTLY THAT (SHUT THE CAR OFF) AND WENT INSIDE TO CALL FOR HELP. THIS IS THE 3RD PROBLEM THAT I HAVE HAD WITH THIS CAR AND I HAVE HAD THE CAR ALMOST 4 YEARS. LIKE MANY OTHER COMPLAINTS, MY HEAT DOESN'T WORK PROPERLY, I'M GOING THROUGH OIL LIKE CRAZY, AND I SEEM TO BE HAVING TRANSMISSION ISSUES AS IT HARD TO GET THE CAR OUT OF PARK AND INTO DRIVE AND WHEN IT DOES FINALLY GO, I GET WHIPLASH FROM THE JERK. GM NEEDS TO STEP UP BEFORE SOMEONE IS SEVERELY HURT. *TR
NHTSA ODI #10547512
97,000 miles · Aug 15, 2013
Electrical SystemEngineUnknown Or Other
MY CAR HAD BEEN SHOWING THE SERVICE BATTERY CHARGING SYSTEM FOR ABOUT TWO DAYS. WHEN I CALLED SOUTHEAST KIA OF SOMERSET, THEY TRIED TO SAY IT WAS THE ACTUALLY BATTERY, KEEP IN MIND, I HAVE ONLY HAD THIS CAR FOR SIX WEEKS. I KNEW THAT IT WASN'T BECAUSE I HAD BEEN HAVING NO PROBLEMS WITH MY CAR WHATSOEVER BEFORE THIS, AND I WAS …
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MY CAR HAD BEEN SHOWING THE SERVICE BATTERY CHARGING SYSTEM FOR ABOUT TWO DAYS. WHEN I CALLED SOUTHEAST KIA OF SOMERSET, THEY TRIED TO SAY IT WAS THE ACTUALLY BATTERY, KEEP IN MIND, I HAVE ONLY HAD THIS CAR FOR SIX WEEKS. I KNEW THAT IT WASN'T BECAUSE I HAD BEEN HAVING NO PROBLEMS WITH MY CAR WHATSOEVER BEFORE THIS, AND I WAS RAISED AROUND MECHANICS AND TRUCK DRIVERS, I DO KNOW A LITTLE ABOUT CARS. WHEN I TURNED THE CAR OFF IT WOULD NOT START BACK UP. I HAD THE BATTERY JUMPED THREE TIMES AND IT DIED SITTING THERE, WE FINALLY GOT IT CHARGED SO THAT I COULD DRIVE TO MY MOTHERS, BUT HAD PROBLEMS ON THE WAY THERE. AS I WAS DRIVING, ALL OF MY GAUGES COMPLETELY STOPPED WORKING IN MY CAR, AND I THOUGHT THE CAR HAD DIED AND THAT I WAS COASTING. SO I PULLED OVER TO THE SIDE OF THE ROAD, WITH MY THREE CHILDREN IN THE CAR, AND REALIZED THE CAR WAS RUNNING. I SHUT THE CAR OFF, BUT IT KEPT RUNNING. NOW, KIA IS SAYING THAT IF IT'S THE ALTERNATOR IT'S NOT COVERED UNDER A TWO YEAR WARRANTY THAT I HAVE, BECAUSE THEY DON'T WANT TO HAVE TO FIX IT BASICALLY. I HAVE BEEN SEVERELY RIPPED OFF, AND NOW ME AND MY CHILDREN ARE WITHOUT A CAR. I THINK IT IS RIDICULOUS THAT CAR LOTS ARE ABLE TO SEND OUT TERRIBLE AND UNRELIABLE CARS TO PEOPLE WITHOUT A SECOND THOUGHT, AND THEN DON'T WANT TO FIX THINGS. NOW I AM TRYING TO FIND A WAY TO GET A DIFFERENT CAR AND LEAVE THIS PIECE OF JUNK ON THEIR LOT, I WILL PROBABLY NEVER BUY A CAR AGAIN UNLESS IT ONLY HAS ABOUT 20 MILES ON IT AND IS BRAND NEW, AND WILL DEFINITELY DO MORE RESEARCH ON THE TYPE OF CAR, ALONG WITH THE DEALERSHIP SELLING IT TO ME. AND KIA HAS NOT HEARD THE LAST OF ME AS WELL. *TR
NHTSA ODI #10535470
11,600 miles · May 10, 2013
Engine
I PURCHASED THIS CAR USED AT 115,000 MILES IN FEBRUARY OF 2013. ON MY WAY TAKING MY CHILDREN TO SCHOOL ON MARCH 22,2013 MY SERVICE TRACTION LIGHT BEGIN TO FLASH FOLLOWED BY REDUCED POWER LIGHT. NOW I'M DOING 45 MILES AN HOUR WITH CARS RIGHT ON MY TAIL AND HAD TO GET OVER IN THE OTHER LANE..TO KEEP SOMEONE FROM RUNNING INTO THE B…
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I PURCHASED THIS CAR USED AT 115,000 MILES IN FEBRUARY OF 2013. ON MY WAY TAKING MY CHILDREN TO SCHOOL ON MARCH 22,2013 MY SERVICE TRACTION LIGHT BEGIN TO FLASH FOLLOWED BY REDUCED POWER LIGHT. NOW I'M DOING 45 MILES AN HOUR WITH CARS RIGHT ON MY TAIL AND HAD TO GET OVER IN THE OTHER LANE..TO KEEP SOMEONE FROM RUNNING INTO THE BACK OF ME. BUT THIS MORNING OF MAY 10,2013 DID IT FOR ME. ON THE WAY TAKING THEM TO SCHOOL IT HAPPENED AGAIN,BUT I HAD TO SWERVE OFF THE ROAD. MY BABIES WERE ALL SHOOK UP.SOMETHING REALLY NEEDS TO BE DONE ABOUT THIS,BECAUSE THIS COULD BE VERY FATAL. NO ONE WANTS TO LOSE THERE LIFE BEHIND THIS. THERE ARE FAR TO MANY COMPLAINTS OF THIS ISSUE. THE GUY I PURCHASED IT FROM KEPT UP THE MAINTENANCE ON IT AND SO HAVE I. I HAVE PUT MORE MONEY INTO THIS CAR THAN I HAVE ANYONE OF MY OTHERS AND THEY WERE OLDER. I PAID A GOOD BIT OF MONEY FOR THIS CAR, AND AS WE ALL NO MONEY IS NOT EASY TO COME BY THESE DAYS. HAVE A BLESSED DAY. *TR
NHTSA ODI #10511358
57,058 miles · Jul 29, 2012
Engine
"REDUCED ENGINE POWER" SERVICE CODE P2138. ON 05/01/2012 WHILE DRIVING THROUGH AN INTERSECTION MY ENGINE POWER WAS REDUCED TO 3, MAYBE 5 MPH. I WAS TRYING TO GET THROUGH THAT INTERSECTION WITHOUT THE ACCELERATION THAT WAS SO DESPERATELY NEEDED. THIS IS DEFINITELY A SAFETY ISSUE. IN ADDITION TO BEING CONCERNED ABOUT GETTING INTO …
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"REDUCED ENGINE POWER" SERVICE CODE P2138. ON 05/01/2012 WHILE DRIVING THROUGH AN INTERSECTION MY ENGINE POWER WAS REDUCED TO 3, MAYBE 5 MPH. I WAS TRYING TO GET THROUGH THAT INTERSECTION WITHOUT THE ACCELERATION THAT WAS SO DESPERATELY NEEDED. THIS IS DEFINITELY A SAFETY ISSUE. IN ADDITION TO BEING CONCERNED ABOUT GETTING INTO AN ACCIDENT, I'M FEARFUL I WILL BE THE ONE CAUSING A FATAL PILE UP. I HAVE BEEN TO THE CHEVROLET DEALER 4 TIMES AND THEY WERE UNABLE TO FIX THIS PROBLEM. *JS
NHTSA ODI #10468172
103,000 miles · Jul 9, 2012
EngineTraction Control System
MY CAR IS GIVING A REDUCED ENGINE LIGHT, TRACTION CONTROL AND NOW STARTING DISABLED. THE CAR WILL NOT START OR DIES IN PROCESS OF DRIVING CAR. THIS IS DANGEROUS AND I HAVE REA THIS IS NOT THE FIRST TIME. *TR
NHTSA ODI #10464819
NHTSA investigations
1PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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