NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
59 reportsClear category filter98,000 miles · Feb 22, 2015
EngineFuel/propulsion SystemVehicle Speed Control
UPON ENTERING MY VEHICLE AND WAITING FOR THE ENGINE TO WARM UP AS IT WAS AROUND -05 DEGREES F THERE WERE NO ISSUES TO BE HAD. ABOUT 15 SECONDS AFTER LEAVING MY PARKING SPOT AT MY PLACE OF EMPLOYMENT AND 70 FEET LATER MY ENGINE STARTED FEELING WEIRD, HEARD A CHIME AND SAW MY DASHBOARD WITH THE WORDING "ENGINE POWER REDUCED." NOT …
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UPON ENTERING MY VEHICLE AND WAITING FOR THE ENGINE TO WARM UP AS IT WAS AROUND -05 DEGREES F THERE WERE NO ISSUES TO BE HAD. ABOUT 15 SECONDS AFTER LEAVING MY PARKING SPOT AT MY PLACE OF EMPLOYMENT AND 70 FEET LATER MY ENGINE STARTED FEELING WEIRD, HEARD A CHIME AND SAW MY DASHBOARD WITH THE WORDING "ENGINE POWER REDUCED." NOT KNOWING WHAT IT WAS AND KNOWING I HAD NO OTHER CHOICE CONTINUED DRIVING HOME. 4 DAYS PASS NO ISSUE THEN YESTERDAY WHEN IT WAS 27 DEGREES F OUTSIDE AGAIN HAD THE CAR WARM UP AND ABOUT SAME TIME FRAME AND SAME DISTANCE LATER THE SAME SERIES OF EVENTS OCCURRED BUT THIS TIME THE RPM WAS BOUNCING BETWEEN 700 AND 1100 WHEN I WAS MOVING IN IDLE. PULLED OVER AND OPENED THE HOOD TO INSPECT (CAR WAS SHAKING A LOT AT THIS POINT) AND THE ENGINE IS SHAKING AS MUCH AS IT COULD WHILE STILL IN ITS RESTRAINTS, UPON REVVING THE VEHICLE THE ENGINE LEVELED OUT BUT WITH THE FOOT OFF THE GAS AGAIN THE SHAKING STARTED AGAIN. UNTIL FURTHER NOTICE A VEHICLE THAT I NEED FOR MY COMMUTE TO AND FROM WORK IS PARKED. I DO NOT FEEL SAFE DRIVING NOT KNOWING WHAT CAN HAPPEN. *TR
NHTSA ODI #10689796
80,000 miles · Feb 14, 2015
EnginePower Train
WHILE DRIVING HOME FROM WORK RECEIVED ENGINE REDUCE POWER AND SERVICE TRACTION CONTROL LIGHT. I WAS ON THE FREEWAY GOING 65MPH WHEN THIS MESSAGE CAME ON AND LOST POWER TO MY CAR. I WAS NEARLY HIT BY CARS BEHIND ME. APPARENTLY MY THROTTLE BODY WAS AT FAULT. ABOUT A YEAR LATER HAD THE EXACT SAME THING HAPPEN WHILE COMING HOME FROM…
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WHILE DRIVING HOME FROM WORK RECEIVED ENGINE REDUCE POWER AND SERVICE TRACTION CONTROL LIGHT. I WAS ON THE FREEWAY GOING 65MPH WHEN THIS MESSAGE CAME ON AND LOST POWER TO MY CAR. I WAS NEARLY HIT BY CARS BEHIND ME. APPARENTLY MY THROTTLE BODY WAS AT FAULT. ABOUT A YEAR LATER HAD THE EXACT SAME THING HAPPEN WHILE COMING HOME FROM WORK. THROTTLE WENT BAD AND WAS NEARLY STRUCK BY TRAFFIC AGAIN. GOOGLE CHEVY IMPALA THROTTLE BODY AND YOU WILL SEE ALL THE PROBLEMS. NOT SURE HOW THIS HAS NOT BEEN RECALLED YET. WHEN I TOOK THE VEHICLE IN FOR SERVICE I WAS TOLD THAT THEY DO AT LEAST 3-4 OF THESE A WEEK. HOW IS THIS ALLOWED TO BE PUT ON CARS WHEN AT ANY RANDOM POINT THIS COULD QUIT. THEY SAID IT HAS AN ISSUE RELATED TO OIL CORRODING THE WIRES WHICH WOULD ALSO EXPLAIN WHY I GO THROUGH 3-4 QTS OF OIL EVERY 3,000 MILES. THE OIL DOES NOT DRIP ANYWHERE BUT GM SAID THIS WAS STANDARD AND COMMON. *TR
NHTSA ODI #10683467
183,000 miles · Jan 4, 2015
EngineVehicle Speed Control
MY CAR WILL BE IN DRIVE AND GOING DOWN THE ROAD AND MY SERVICE TRACTION CONTROL LIGHT COMES ON AND THEN FLASHES BETWEEN THAT AN REDUCE ENGINE POWER. CAUSING MY CAR TO HAVE REDUCED POWER ! *TR
NHTSA ODI #10669941
159,000 miles · Dec 31, 2014
Electrical SystemEngineVehicle Speed Control
I'VE HAD AN ONGOING ISSUE SINCE THIS SPRING WITH AN ISSUE ON TRACTION CONTROL AND THE DISPLAY REPORTING 'REDUCED ENGINE POWER ". I'VE NOW HAD THE THROTTLE BODY SENSOR AND POWER TRAIN COMPUTER MODULE REPLACED. I'LL BE DRIVING AT A RATE OF SPEED ON THE HIGHWAY OF APX 60MPH AND THEN THESE ERROR MESSAGES APPEAR AND THE CRUISE KICKS …
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I'VE HAD AN ONGOING ISSUE SINCE THIS SPRING WITH AN ISSUE ON TRACTION CONTROL AND THE DISPLAY REPORTING 'REDUCED ENGINE POWER ". I'VE NOW HAD THE THROTTLE BODY SENSOR AND POWER TRAIN COMPUTER MODULE REPLACED. I'LL BE DRIVING AT A RATE OF SPEED ON THE HIGHWAY OF APX 60MPH AND THEN THESE ERROR MESSAGES APPEAR AND THE CRUISE KICKS OFF. THERE'S HESITATION AS I TRY TO ACCELERATE. *JS
NHTSA ODI #10669232
81,000 miles · Nov 20, 2014
Engine
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE ENGINE SEIZED. THE VEHICLE WAS NOT ABLE TO BE RESTARTED AND WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: …
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE ENGINE SEIZED. THE VEHICLE WAS NOT ABLE TO BE RESTARTED AND WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.
NHTSA ODI #10659827
30,000 miles · Oct 24, 2014
Engine
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE BRAKES WERE RAPIDLY ENGAGED IN ORDER TO AVOID A CRASH AND THE VEHICLE SUDDENLY SHUT OFF. THE CONTACT STATED THAT AFTER RESTARTING THE ENGINE THE VEHICLE OPERATED AS NORMAL. THE CONTACT INDICATED THAT THE SAME FAILURE HAD…
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE BRAKES WERE RAPIDLY ENGAGED IN ORDER TO AVOID A CRASH AND THE VEHICLE SUDDENLY SHUT OFF. THE CONTACT STATED THAT AFTER RESTARTING THE ENGINE THE VEHICLE OPERATED AS NORMAL. THE CONTACT INDICATED THAT THE SAME FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS WHILE MAKING A SUDDEN STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000.
NHTSA ODI #10649606
82,000 miles · Oct 10, 2014
Electrical SystemEngineCrashInjury
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 4 MPH, THE ENGINE LOST POWER AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. A POLICE REPORT WAS FILED AND THERE WERE TWO INJURIES REPORTED THAT REQUIRED MEDICAL ATTENTION. THE…
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 4 MPH, THE ENGINE LOST POWER AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. A POLICE REPORT WAS FILED AND THERE WERE TWO INJURIES REPORTED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND REPAIRED BUT THE SPECIFICS WERE NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
NHTSA ODI #10643962
Mileage unknown · Sep 29, 2014
Engine
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE ENGINE REMAINED RUNNING WHEN THE VEHICLE WAS SHUT OFF. THE FAILURE HAS OCCURRED FOR THE PAST FEW MONTHS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTAC…
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE ENGINE REMAINED RUNNING WHEN THE VEHICLE WAS SHUT OFF. THE FAILURE HAS OCCURRED FOR THE PAST FEW MONTHS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10639856
162,000 miles · Sep 11, 2014
EngineFuel/propulsion SystemPower Train
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE VEHICLE JERKED VIOLENTLY. IMMEDIATELY FOLLOWING THE INITIAL FAILURE, FUEL SPEWED OUT OF THE FUEL PUMP. AN INDEPENDENT MECHANIC STATED THAT THE ENGINE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE…
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE VEHICLE JERKED VIOLENTLY. IMMEDIATELY FOLLOWING THE INITIAL FAILURE, FUEL SPEWED OUT OF THE FUEL PUMP. AN INDEPENDENT MECHANIC STATED THAT THE ENGINE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 162,000.
NHTSA ODI #10632451
Mileage unknown · Aug 29, 2014
Air BagsEngineService Brakes
I'VE RECEIVED A LETTER STATING MY VEHICLE IS INVOLVED IN GM RECALL 14299, THANKS FOR THE UPDATE, BUT PARTS ARE NOT CURRENTLY AVAILABLE?! THE LETTER REPEATS HOW THE REPAIRS WILL BE PERFORMED FOR ME AT NO CHARGE... WHOOPIE ITS YOUR MISTAKE I SHOULD NOT EVEN HAVE TO WORRY ABOUT THIS TYPE OF THING. AND SO WHAT YOU REPAIR WHAT YOU DI…
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I'VE RECEIVED A LETTER STATING MY VEHICLE IS INVOLVED IN GM RECALL 14299, THANKS FOR THE UPDATE, BUT PARTS ARE NOT CURRENTLY AVAILABLE?! THE LETTER REPEATS HOW THE REPAIRS WILL BE PERFORMED FOR ME AT NO CHARGE... WHOOPIE ITS YOUR MISTAKE I SHOULD NOT EVEN HAVE TO WORRY ABOUT THIS TYPE OF THING. AND SO WHAT YOU REPAIR WHAT YOU DIDNT GET RIGHT IN THE FIRST PLACE, WHAT ABOUT THE GAS I HAVE TO PUT IN TO DRIVE OVER 50 MILES AWAY TO GET TO A GM DEALER? WHAT ABOUT THE DAYS I MISS FROM WORK AND/OR MY COLLEGE CLASSES? OH YOU'RE SORRY FOR MY INCONVENIENCE? WHAT GOOD DOES YOUR SORRY DO FOR ME? I WORK FULL TIME, GO TO COLLEGE FULL TIME AND I RUN MY OWN HOUSEHOLD I DONT HAVE THE TIME OR MONEY TO DRIVE THAT FAR TO SIT AROUND A GARAGE FOR AN HOUR OR MORE FOR IT TO GET FIXED. NOT TO MENTION THE STRESS I ENDURE WHILE IM DRIVING IN WHAT I THOUGHT WAS A RELIABLE FAMILY CAR, NOW I AM MERELY WAITING FOR IT TO GO OFF THE ROAD UNINTENTIONALLY MOVE THE KEY AWAY FROM THE RUN POSITION AND LOSE MY ENGINE POWER, POWER STEERING, POWER BRAKING AND THE AIR BAGS NOT DEPLOYING INCREASING MY RISK OF INJURY OR FATALITY?! NOW I AM SUPPOSED TO JUST REST EASY AND WAIT FOR MY FATALITY TO POSSIBLY OCCUR AT ANY MOMENT WHILE IM DRIVING MY CAR THAT I PAY GOOD MONEY FOR WHILE YOU FIGURE OUT WHEN YOU'LL BE ABLE TO SEND ME A LETTER WHICH COULD TAKE MONTHS AND THEN SET ME UP AN APPOINTMENT THAT DOESNT INTERFERE WITH MY SCHEDULE WHICH IS HIGHLY UNLIKELY AND COULD ALSO TAKE MONTHS. SO UNTIL THEN I AM TO JUST DRIVE MY DEATH TRAP AND WAIT FOR THE NEXT LETTER TO ARRIVE. I'VE NEVER BOUGHT ANYTHING BUT A CHEVROLET BUT WITH THIS INCIDENT IM NOT SURE I'LL EVER BUY ONE AGAIN. SOMETHING SHOULD BE DONE. I UNDERSTAND YOU MAKE MISTAKES IM NOT BLAMING YOU THERE BUT YOU SHOULD HAVE TO PAY FOR YOUR MISTAKES NOT ME, A FULL TIME COLLEGE/WORKING STUDENT TRYING TO MAKE MY WHILE THROUGH COLLEGE ON WHAT LITTLE I MAKE. *TR
NHTSA ODI #10629380
NHTSA investigations
1PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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