NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
59 reportsClear category filter103,000 miles · Jan 11, 2016
Engine
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 11 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE "REDUCE ENGINE POWER" AND 'SHUT OFF IMMEDIATELY' WARNING MESSAGES DISPLAYED ON THE MESSAGE BOARD. IN ADDITION, THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT REMAINED ON. THE VEHICLE WAS…
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 11 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE "REDUCE ENGINE POWER" AND 'SHUT OFF IMMEDIATELY' WARNING MESSAGES DISPLAYED ON THE MESSAGE BOARD. IN ADDITION, THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT REMAINED ON. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
NHTSA ODI #10819481
111,000 miles · Dec 30, 2015
Engine
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE AND "POWER DOWN LOW" WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE WOULD NOT DRIVE AT NORMAL SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE F…
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE AND "POWER DOWN LOW" WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE WOULD NOT DRIVE AT NORMAL SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
NHTSA ODI #10816975
150,000 miles · Dec 22, 2015
Engine
MY 2006 CHEVY IMPALA FREQUENTLY HAS "REDUCED POWER ENGINE" "SERVICE TRACTION CONTROL". WE HAVE REPLACED ACCELERATOR PEDAL SENSOR, REPLACED COMPUTER IN STEERING COLUMN, REPLACED THROTTLE BODY. GOING ON 2 YRS LIKE THIS. MY SISTER JUST RECEIVED A RECALL ON HER 2011 IMPALA ABOUT "REDUCED ENGINE POWER". I CALLED CHEVY DEALER AND MY C…
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MY 2006 CHEVY IMPALA FREQUENTLY HAS "REDUCED POWER ENGINE" "SERVICE TRACTION CONTROL". WE HAVE REPLACED ACCELERATOR PEDAL SENSOR, REPLACED COMPUTER IN STEERING COLUMN, REPLACED THROTTLE BODY. GOING ON 2 YRS LIKE THIS. MY SISTER JUST RECEIVED A RECALL ON HER 2011 IMPALA ABOUT "REDUCED ENGINE POWER". I CALLED CHEVY DEALER AND MY CAR IS NOT PART OF THIS RECALL. IN WHICH IM HAVING SAME PROBLEM. *BF
NHTSA ODI #10811755
Mileage unknown · Nov 12, 2015
EngineSeatsSteering
1) CAR IS HARD TO TURN STATIONARY & WHILE TURNING, STEERING KNUCKLES--2) POWER STEERING WHINING & JUST STARTED LOSING FLUID,--3) DRIVERS SEAT STOPPED BEING ABLE TO ADJUST TO DIFFERENT POSITIONS--4) OIL LEAK ON ENGINE--5) PAINT ON TRUNK & SURROUNDING AREA IS IS FLAKING OFF.
NHTSA ODI #10790009
136,000 miles · Oct 6, 2015
Air BagsEngineSeat BeltsCrash
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING 65 MPH ATTEMPTING TO AVOID A DEER, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. THE SEAT BELTS FAILED TO LATCH AND THE ENGINE FAILED TO DISENGAGE AFTER THE CRASH. THE AIR BAGS DID NOT DEPLOY. PRIOR TO THE FAILURE, NO WARNING LIGHTS WERE ILLUMINA…
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING 65 MPH ATTEMPTING TO AVOID A DEER, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. THE SEAT BELTS FAILED TO LATCH AND THE ENGINE FAILED TO DISENGAGE AFTER THE CRASH. THE AIR BAGS DID NOT DEPLOY. PRIOR TO THE FAILURE, NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE HAD TO BE TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 136,000.
NHTSA ODI #10780120
140,000 miles · Sep 23, 2015
EnginePower TrainVehicle Speed Control
I WAS DRIVING MY VEHICLE WHEN IT SUDDENLY CUT OFF WITH AN "ENGINE POWER REDUCED" SIGN AND THE CAR ULTIMATELY SHUT OFF COMPLETELY. THE CAR WOULD NOT COME BACK ON. IT HAD TO BE TOWED HOME AND THEN TOWED TO A CHEVY DEALERSHIP IN FRANKFORT, IL. THE CHEVY DEALERSHIP COULD NOT DEPICT THE PROBLEM AND HELD MY CAR FOR ALMOST TWO WEEKS. T…
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I WAS DRIVING MY VEHICLE WHEN IT SUDDENLY CUT OFF WITH AN "ENGINE POWER REDUCED" SIGN AND THE CAR ULTIMATELY SHUT OFF COMPLETELY. THE CAR WOULD NOT COME BACK ON. IT HAD TO BE TOWED HOME AND THEN TOWED TO A CHEVY DEALERSHIP IN FRANKFORT, IL. THE CHEVY DEALERSHIP COULD NOT DEPICT THE PROBLEM AND HELD MY CAR FOR ALMOST TWO WEEKS. THE DEALERSHIP SAID THAT IT MAY BE SOMETHING INTERMITTENT BUT FAILED TO FIX THE ISSUE. THE DEALERSHIP RELEASED MY CAR TO ME AND THE ENGINE POWER REDUCED RETURNED THE NEXT DAY. THE CAR IS CURRENTLY OUT OF COMMISSION.
NHTSA ODI #10767592
130,100 miles · Sep 13, 2015
EnginePower Train
THE TRANSMISSION ON MY 2006 CHEVROLET IMPALA SKIPS, IT STARTED SKIPPING AT 130,000 MILES. IT IS A SAFETY HAZARD WHEN I AM STOPPED AT A INTERSECTION AND THE LIGHT TURNS GREEN I PRESS THE GAS AND THE ENGINE TAKES A FEW SECONDS TO REACT, IT HAS HAPPEN TO ME SEVERAL TIMES AND HAS CAUSED ME TO GET IN SEVERAL CLOSE COLLISIONS. ALSO WH…
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THE TRANSMISSION ON MY 2006 CHEVROLET IMPALA SKIPS, IT STARTED SKIPPING AT 130,000 MILES. IT IS A SAFETY HAZARD WHEN I AM STOPPED AT A INTERSECTION AND THE LIGHT TURNS GREEN I PRESS THE GAS AND THE ENGINE TAKES A FEW SECONDS TO REACT, IT HAS HAPPEN TO ME SEVERAL TIMES AND HAS CAUSED ME TO GET IN SEVERAL CLOSE COLLISIONS. ALSO WHEN I START THE CAR AND TRY TO BACK UP FROM MY CAR SPACE THE SAME THING HAPPENS I PRESS THE GAS TO BACK UP THE ENGINE TAKES A FEW SECONDS TO CATCH AND THEN DANGEROUSLY JERKS IN REVERSE
NHTSA ODI #10763351
Mileage unknown · Jun 6, 2015
Electrical SystemEngine
HAD PURCHASED VEHICLE FROM DEALER IN ASHLAND VA BACK IN SEPTEMBER 2014. HAD NO CONCERNS ABOUT THE VEHICLE UNTIL FIRST TRIP NOT DRIVING VEHICLE FOR A WEEK AND UPON RETURN VEHICLE WOULD NOT START. HAD JUMPED STARTED VEHICLE AND GOT CHECK ENGINE LIGHT WHICH WAS ON FOR THREE DAYS THEN CUT OFF. IN FEBRUARY 2015 HAD NOT DRIVEN VEHICLE…
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HAD PURCHASED VEHICLE FROM DEALER IN ASHLAND VA BACK IN SEPTEMBER 2014. HAD NO CONCERNS ABOUT THE VEHICLE UNTIL FIRST TRIP NOT DRIVING VEHICLE FOR A WEEK AND UPON RETURN VEHICLE WOULD NOT START. HAD JUMPED STARTED VEHICLE AND GOT CHECK ENGINE LIGHT WHICH WAS ON FOR THREE DAYS THEN CUT OFF. IN FEBRUARY 2015 HAD NOT DRIVEN VEHICLE FOR TWO WEEK PERIOD AND UPON RETURN VEHICLE WOULD NOT START AGAIN. CHECKED BATTERY AND HAD REPLACED ALONG WITH CLEANING POSITIVE BATTERY POST FOR CORROSION. CHECK ENGINE LIGHT WAS ON FOR TWO TO THREE DAYS THEN CUT OFF - CHECK CODE AT FIRESTONE DEALERSHIP SHOWED CODE P2135 - DEALERSHIP COULD NOT DETERMINE WHERE POSSIBLE POWER DRAINAGE COULD BE COMING FROM AND RECOMMENDED TO TAKE VEHICLE TO CHEVY DEALERSHIP AND HAVE THEM TEST FOR POWER DRAINAGE. AS LONG AS THE VEHICLE IS STARTED/USED WITHOUT PROLONGED PERIOD OF INACTIVITY, VEHICLE OPERATION FOR THIS MODEL YEAR IS ACCEPTABLE.
NHTSA ODI #10723783
134,989 miles · Apr 3, 2015
EngineSteeringVehicle Speed Control
THIS INCIDENT FIRST OCCURRED A FEW WEEKS AGO WHILE DRIVING ON THE HIGHWAY I GOT THE ENGINE POWER REDUCED MESSAGE. MY CAR DIDN'T SEEM TO RUN DIFFERENT AND THE ENGINE LIGHT WENT OFF THE VERY NEXT DAY. THEN ABOUT 1 WEEK LATER IT HAPPENED AGAIN BUT THIS TIME MY CAR WAS ACTING FUNNY WHEN I NEEDED TO ACCELERATE. I WAS TRYING TO WAIT …
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THIS INCIDENT FIRST OCCURRED A FEW WEEKS AGO WHILE DRIVING ON THE HIGHWAY I GOT THE ENGINE POWER REDUCED MESSAGE. MY CAR DIDN'T SEEM TO RUN DIFFERENT AND THE ENGINE LIGHT WENT OFF THE VERY NEXT DAY. THEN ABOUT 1 WEEK LATER IT HAPPENED AGAIN BUT THIS TIME MY CAR WAS ACTING FUNNY WHEN I NEEDED TO ACCELERATE. I WAS TRYING TO WAIT UNTIL PAID DAY TO TAKE IT TO BE CHECKED BUT I COULDN'T WAIT. ON WEDNESDAY, APRIL 1, 2015 WHENEVER I STOPPED AT A LIGHT OR STOP SIGN WHEN IT WAS TIME TO GO MY CAR WOULD NOT ACCELERATE. I MADE IT WORK OK, BUT ON MY BREAK I NEEDED TO GO TAKE CARE OF SOME IMPORTANT BUSINESS AND MY CAR JUST STOPPED ON ME WHILE I WAS MAKING A RIGHT HAND TURN. IT WOULD NOT START UP. I COULD NOT TURN IT OR ANYTHING. MY CAR STALLED AND I ENDED UP ON THE WRONG SIDE OF THE ROAD. I WAS ABLE TO PUSH MY CAR OUT OF THE WAY AND I HAD TO WALK BACK TO WORK. AFTER WORK MY CAR STARTED WITH NO PROBLEM AND I DROVE IT LESS THAN 1 MILE TO FIRESTONE TIRE WHERE THEY DID A COMPUTER DIAGNOSIS AND TOLD ME THE ACCELERATOR CONTROL WAS BAD. I ASKED THEM IF THEY WERE SURE THAT WAS THE PROBLEM AND NOT THE THROTTLE BODY AND THEY SAID YES. WHILE ON MY WAY HOME TONIGHT FRIDAY, 4/3/15 ENGINE CAME ON AND ENGINE POWER REDUCED MESSAGE AGAIN. I AM VERY UPSET AND SCARED FROM WHAT I HAVE RESEARCH AND READ ABOUT OTHERS THIS HAS HAPPENED TO. THIS IS VERY DANGEROUS AND I FEEL I SHOULD NOT HAVE TO BE INJURED, KILLED OR SOMEONE ELSE FOR THIS TO BE FIXED. SIGNED, [XXX] (VERY UNHAPPY CONSUMERS) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10703649
91,000 miles · Apr 3, 2015
EngineService BrakesSteeringCrash
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE POWER STEERING AND BRAKES SEIZED WITHOUT WARNING. AS A RESULT OF THE FAILURE, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SPECIFY IF ANY INJURIES WERE SUSTAINED. THE VEH…
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE POWER STEERING AND BRAKES SEIZED WITHOUT WARNING. AS A RESULT OF THE FAILURE, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SPECIFY IF ANY INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
NHTSA ODI #10703604
NHTSA investigations
1PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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