NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
59 reportsClear category filter136,000 miles · Jan 24, 2018
EnginePower TrainVehicle Speed Control
I WOULD LIKE IT DOCUMENTED THAT SOMEONE IS GOING TO BE SERIOUSLY INJURED OR KILLED ALL DUE TO A KNOWN AND REPORTED ISSUED UNLESS CHEVY DOES THE RIGHT THING AND ISSUES A RECALL IMMEDIATELY! I HAVE A 2006 IMPALA AND WHILE DRIVING ON THE HIGHWAY AT 70 MILES PER HOUR MY VEHICLE DROPPED DOWN TO 15 MPH SAYING REDUCED ENGINE POWER TH…
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I WOULD LIKE IT DOCUMENTED THAT SOMEONE IS GOING TO BE SERIOUSLY INJURED OR KILLED ALL DUE TO A KNOWN AND REPORTED ISSUED UNLESS CHEVY DOES THE RIGHT THING AND ISSUES A RECALL IMMEDIATELY! I HAVE A 2006 IMPALA AND WHILE DRIVING ON THE HIGHWAY AT 70 MILES PER HOUR MY VEHICLE DROPPED DOWN TO 15 MPH SAYING REDUCED ENGINE POWER THEN COMPLETELY SHUT OFF ON THE HIGHWAY. PLEASE NOTE MY 2 YEAR OLD SON, AND 10 YEAR OLD DAUGHTER WERE IN THE VEHICLE WITH ME. I WAS FORTUNATE ENOUGH TO MAKE IT OFF TO THE SIDE WITHOUT BEING HIT MUCH LESS KILLED BUT OTHER PEOPLE NOT MAY BE SO FORTUNATE. WHAT IS IT GOING TO TAKE FOR A RECALL TO BE ISSUED?
NHTSA ODI #11064723
132,000 miles · Nov 15, 2017
EnginePower TrainVehicle Speed Control
CAR FIRED A MESSAGE STATING "ENGINE POWER REDUCED" CAR WOULD NOT ACCELERATE. THE VEHICLE WAS STATIONARY AND BEING MOVED FROM STREET INTO DRIVEWAY WHEN MESSAGE WAS PROMPTED
NHTSA ODI #11046203
134,000 miles · Aug 22, 2017
EngineUnknown Or Other
OIL PRESSURE SENSOR COMES ON AND STATES THE FOLLOWING: OIL PRESSURE LOW, STOP ENGINE. THIS MESSAGE FLASHES AND A BEEPING NOISE COMES ON. THE VEHICLE IS IN MOTION HIGHWAY, STREET, TURNING, ETC... EVEN AFTER OIL CHANGES AND CHECKING OIL LEVEL IS GOOD THE ABOVE STILL COMES ON.
NHTSA ODI #11018893
140,000 miles · May 15, 2017
EngineFire
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AND LOST POWER WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE CONTACT NOTICED SMOKE COMING FROM THE TWO MUFFLERS AT THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAG…
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AND LOST POWER WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE CONTACT NOTICED SMOKE COMING FROM THE TWO MUFFLERS AT THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE BLEW UP. THE CONTACT STATED THAT THE TECHNICIAN DID NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT PROVIDED.
NHTSA ODI #10985835
182,000 miles · Apr 21, 2017
EnginePower TrainUnknown Or Other
I HAVE A 2006 IMPALA WHILE I'M DRIVING THIS CAR IT GOES INTO REDUCE ENGINE MODE AND CUT OFF AND GO TO DISABLE START MODE AND WONT RESTART UNTIL AFTER 30 MIN I BE ON THE FREEWAY WHEN IT HAPPENS SOMETIME I'M AM NOT THE ONLY PERSON WITH THIS ISSUE THIS CAN LEAD TO SERIOUS DEATH OR INJURED THIS MATTER NEED TO BE INVESTIGATE ASAP B…
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I HAVE A 2006 IMPALA WHILE I'M DRIVING THIS CAR IT GOES INTO REDUCE ENGINE MODE AND CUT OFF AND GO TO DISABLE START MODE AND WONT RESTART UNTIL AFTER 30 MIN I BE ON THE FREEWAY WHEN IT HAPPENS SOMETIME I'M AM NOT THE ONLY PERSON WITH THIS ISSUE THIS CAN LEAD TO SERIOUS DEATH OR INJURED THIS MATTER NEED TO BE INVESTIGATE ASAP BEFORE SOMEONE DIED OR SERIOUS INJURED I HATE TO BE INFRONT OF A 18 WHERLER WHEN THIS HAPPEN
NHTSA ODI #10979824
103,000 miles · Jan 25, 2017
Electronic Stability Control (esc)EngineTraction Control System
WHILE DRIVING THE TRACTION CONTROL LIGHT CAME ON AS WELL AS THE CHECK ENGINE LIGHT THEN REDUCED POWER SO THAT I WAS DRIVING AT ABOUT 5 MILES IN TRAFFIC. CAR THEN STOPPED AND THERE WAS NO POWER AT ALL. I PUT ON MY HAZARD LIGHTS AND TURNED THE CAR OFF WAITED A FEW MINUTES AND IT STARTED AND ONLY CHECK ENGINE LIGHT REMAINED ON. …
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WHILE DRIVING THE TRACTION CONTROL LIGHT CAME ON AS WELL AS THE CHECK ENGINE LIGHT THEN REDUCED POWER SO THAT I WAS DRIVING AT ABOUT 5 MILES IN TRAFFIC. CAR THEN STOPPED AND THERE WAS NO POWER AT ALL. I PUT ON MY HAZARD LIGHTS AND TURNED THE CAR OFF WAITED A FEW MINUTES AND IT STARTED AND ONLY CHECK ENGINE LIGHT REMAINED ON. I WAS FORTUNATE TO BE ALMOST AT A RED LIGHT WHEN THIS HAPPENED IN MIDTOWN MANHATTAN SO THAT THERE WAS ONLY BLARING HORNS WHEN I COULDN'T MOVE THE CAR. MY MECHANIC SAID I NEED TO BRING THE CAR IN WHEN THE LIGHTS ARE ON SO THAT HE CAN READ THE ERROR MESSAGES. THE CHECK ENGINE LIGHT DOESN'T GIVE HIM ENOUGH INFORMATION. I HAVEN'T DRIVEN SINCE AS I'M AFRAID BUT WILL DRIVE LOCALLY AND BRING THE CAR TO THE MECHANIC AS SOON AS THOSE LIGHTS COME ON AGAIN. IT HAS HAPPENED BEFORE BUT NOT WHEN I COULD BRING IT TO THE MECHANIC. *TR
NHTSA ODI #10947514
128,000 miles · Aug 6, 2016
EngineUnknown Or Other
I HAVE HAD MY CAR FOR ALMOST A YEAR NOW AND EVER SINCE I BOUGHT IT, IT HAS CAUSED NOTHING BUT AN ISSUE. I ALWAYS GET AN "ENGINE POWER REDUCED" OR SOMETIMES EVEN "STARTING DISABLED SERVICE THROTTLE." THIS CAN HAPPEN ANYWHERE FROM 1-100 TIMES A DAY WHILE I AM DRIVING. IT HAS HAPPENED ON CITY STREETS, HIGHWAYS, TURNING, YOU NAME IT…
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I HAVE HAD MY CAR FOR ALMOST A YEAR NOW AND EVER SINCE I BOUGHT IT, IT HAS CAUSED NOTHING BUT AN ISSUE. I ALWAYS GET AN "ENGINE POWER REDUCED" OR SOMETIMES EVEN "STARTING DISABLED SERVICE THROTTLE." THIS CAN HAPPEN ANYWHERE FROM 1-100 TIMES A DAY WHILE I AM DRIVING. IT HAS HAPPENED ON CITY STREETS, HIGHWAYS, TURNING, YOU NAME IT AND IT HAS HAPPENED. IT IS BECOMING A VERY BIG SAFETY ISSUE AS IT WILL DO IT IN THE MIDDLE OF INTERSECTIONS AND I FEAR THAT I WILL GET INTO AN ACCIDENT. I HAVE RAN THE CODES AND REPLACED EVERY PART IN THE CAR THAT DEALERSHIPS HAVE TOLD ME TO REPLACE BUT IT STILL KEEPS HAPPENING. I HAVE DONE A TON OF RESEARCH ON WHAT COULD BE WRONG AND IT NOT ONLY SEEMS LIKE THIS IS HAPPENING TO A LOT OF PEOPLE BUT THE THINGS THEY REPLACED IN THEIR CARS FIXED THE ISSUE BUT MINE SEEMS TO NOT EVER BE ABLE TO BE FIXED. THIS HAS BECOME A DANGEROUS THING, AS IT HAS HAPPENED TO ME IN THE MIDDLE OF SNOW STORMS ON ICY HIGHWAYS.
NHTSA ODI #10893759
Mileage unknown · Apr 13, 2016
Electrical SystemElectronic Stability Control (esc)Engine
ONGOING ISSUE WITH ERROR MESSAGE RELATING TO "SERVICE TRACTION CONTROL" "REDUCED ENGINE POWER" APPEARED 4/10/2016. ONGOING HISTORY AND SERVICE RELATED TO THROTTLE POSITION AND SENSOR (ALSO SERVICED) CODES P2176; P 2135. 8/1/15 I HAVE ADDRESSED THROUGH REPLACING OF THROTTLE POSITION AND SENSOR; BATTERY CABLE (DEALERSHIP SVC DEPT…
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ONGOING ISSUE WITH ERROR MESSAGE RELATING TO "SERVICE TRACTION CONTROL" "REDUCED ENGINE POWER" APPEARED 4/10/2016. ONGOING HISTORY AND SERVICE RELATED TO THROTTLE POSITION AND SENSOR (ALSO SERVICED) CODES P2176; P 2135. 8/1/15 I HAVE ADDRESSED THROUGH REPLACING OF THROTTLE POSITION AND SENSOR; BATTERY CABLE (DEALERSHIP SVC DEPT SUGGESTED LOW VOLTAGE RELATED TO THIS ISSUE - RETESTED, ISSUE CONTINUES) PARTS STORE HAS SUGGESTED "THROTTLE ACTUATOR CONTROL MODULE P 1516' CODES ALSO INCLUDE P0121, PO2135, P2119 FOUND PMC TO BE FAULTY -- "REPAIR AND REPLACED" 12/30/2014; THROTTLE BODY ASSEMBLY REPLACED ON APRIL 5, 2014. THIS HAS BEEN AN ONGOING ISSUE FOR TWO YEARS. ENGINE POWER DROPS AND CAR WILL ONLY DRIVE AT A LOW SPEED < 40MPH. THIS IS WHEN THE CAR IS IN MOTION. VARIOUS ATTEMPTS TO RESOLVE THE PROBLEM HAVE BEEN UNSUCCESSFUL. THIS ISSUE BEGAN AT APX 140K MILES AND HAS REOCCURRED AT 166L, 167K, 180K, 193K. SPEEDS THAT IT HAS OCCURRED HAS BEEN AT HIGHWAY SPEEDS OF 60-65MPG TO RESIDENTIAL 25-35MPH. RECORDS HAVE SERVICES DATES ARE AVAILABLE; TOO MANY TO UPLOAD ALL.
NHTSA ODI #10855389
114,000 miles · Mar 7, 2016
Engine
OIL LEAK.
NHTSA ODI #10840293
191,000 miles · Feb 15, 2016
EnginePower TrainVehicle Speed Control
DRIVING AT 70 MPH ON INTERSTATE AND ENGINE SLOWED DOWN SUDDENLY ,,,REDUCED ENGINE POWER MESSAGE CAME ON
NHTSA ODI #10836243
NHTSA investigations
1PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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