TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT HE HAS TO ROUTINELY REPLACE THE BATTERY. ON ONE OCCASION, WHEN THE BATTERY DROPPED BELOW 8 VOLTS, IT LOCKED THE TRANSMISSION AND PREVENTED THE VEHICLE FROM SHIFTING INTO GEAR. THE DEALER AND MANUFACTURER DID NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE…
Read full complaint
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT HE HAS TO ROUTINELY REPLACE THE BATTERY. ON ONE OCCASION, WHEN THE BATTERY DROPPED BELOW 8 VOLTS, IT LOCKED THE TRANSMISSION AND PREVENTED THE VEHICLE FROM SHIFTING INTO GEAR. THE DEALER AND MANUFACTURER DID NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 8,700. UPDATED 05/21/09 *BF THE CONSUMER STATED HE HAD A GARMIN GPS PLUGGED IN MOST OF THE TIME WHICH DRAINED THE BATTERY, BUT IT SHOULDN'T RESULT IN DEAD CELLS. THE CONSUMER STATED HE HAD SERIOUS DOUBTS ABOUT THE QUALITY OF THE BATTERY. UPDATED 05/27/09.*JB
NHTSA ODI #10269033
5,900 miles · Dec 13, 2008
Electrical System
BATTERY DIED WHILE THE CAR SAT IN THE GARAGE. VERY LOW MILEAGE. AFTER CHARGING CAR WAS ALRIGHT FOR A WEEK OR TWO. THE DEALER REPLACED THE BATTERY UNDER WARRANTY. SOLVED THE PROBLEM. *TR
NHTSA ODI #10251651
68,000 miles · Dec 3, 2008
Electrical System
BATTERY DIED. MY CAR IS AN 2006. I WORK APPROXIMATELY 10 MILES FROM WORK GOING AND COMING. I PURCHASED MY CAR IN FEBRUARY 2007. IN AUGUST 2008 BY BATTERY DIED. I HAD TO PURCHASE A NEW ONE FOR 89.00. I BELIEVE SOMETHING IN THE CAR IS CAUSING THE BATTERIES TO DIE IN THE CAR AS I HAVE KNOWLEDGE OF AT LEAST 4 OTHER PEOPLE WITH…
Read full complaint
BATTERY DIED. MY CAR IS AN 2006. I WORK APPROXIMATELY 10 MILES FROM WORK GOING AND COMING. I PURCHASED MY CAR IN FEBRUARY 2007. IN AUGUST 2008 BY BATTERY DIED. I HAD TO PURCHASE A NEW ONE FOR 89.00. I BELIEVE SOMETHING IN THE CAR IS CAUSING THE BATTERIES TO DIE IN THE CAR AS I HAVE KNOWLEDGE OF AT LEAST 4 OTHER PEOPLE WITH IMPALA THAT HAVE ALSO HAD TO HAVE THEM REPLACED IN A LITTLE OVER A YEAR TIME PERIOD. *TR
NHTSA ODI #10250603
Mileage unknown · Nov 22, 2008
Electrical System
KEYLESS ENTRY/REMOTE STARTER. *TR
NHTSA ODI #10249545
5,000 miles · Sep 4, 2008
Electrical SystemEngine And Engine CoolingLatches/locks/linkages
RECALL ON SOMETHING IN THE BRAIN OF THE CAR (IT'S COMPUTER).ABOUT 2 WEEKS LATER CAR STARTED LOSING POWER ON THE FREEWAY GOING TWENTY FIVE AND THE RPM'S AS HIGH AS IT COULD GO IN THE RED, THE CAR COMPLETELY SHUT OFF AFTER MAKING A LOUD NOISE REBUILD THE TRANSMISSION DUE TO AN ?ELECTRICAL? PROBLEM. THEY DID NOT REPLACE THE TRAN…
Read full complaint
RECALL ON SOMETHING IN THE BRAIN OF THE CAR (IT'S COMPUTER).ABOUT 2 WEEKS LATER CAR STARTED LOSING POWER ON THE FREEWAY GOING TWENTY FIVE AND THE RPM'S AS HIGH AS IT COULD GO IN THE RED, THE CAR COMPLETELY SHUT OFF AFTER MAKING A LOUD NOISE REBUILD THE TRANSMISSION DUE TO AN ?ELECTRICAL? PROBLEM. THEY DID NOT REPLACE THE TRANSMISSION ON MY NEW CAR 1 WEEK LATER CAR WOULD NOT TURN OFF! KEY OUT AND IT WAS STILL RUNNING KILL BATTERY SEVERAL TIMES SPEAKERS ARE NOT PROPERLY WORKING ALONG WITH THE FACTORY ALARM 2 MONTHS LATER THE CAR DID IT AGAIN I CAN'T EVEN GET THE CAR TO LOCK PERIOD, EVERY TIME I MANUALLY LOCK THE DOORS, THEY AUTOMATICALLY UNLOCK I'M DOWNTOWN LOS ANGELES WITH MY CHILDREN IN THE CAR AND IT TOTALLY JUST OVER HEATS AND CUTS OF IN ALL OF FIVE SECONDS WITH A BIG CITY BUS DIRECTLY BEHIND ME. THIS STARTS JULY 3RD, 2008 THE CAR WILL NOT CUT OFF, NOT EVEN WHEN MY HUSBAND PULLED ITS FUSE, PERIOD, IT JUST KEPT RUNNING TILL THE BATTERY DIED AND THE CAR LOST ALL POWER. JULY 10TH, 2008 THEY CALL ME TO PICK MY CAR UP, IT'S READY AGAIN!!! JULY 11TH, 2008 THEY HAD TO TOW IT BACK BECAUSE THE CAR OVERHEATED, THEN WOULD NOT TURN OFF AND THE ENGINE STATED IT HAD LOW POWER, WHAT EVER THAT MEANS...GRRRRHHHH!!! AUGUST 27TH, 2008 THE CAR WOULD NOT SHUT OFF, EVEN ONCE WE PULLED THE FUSE, THE ENGINE STARTED SHAKING UNCONTROLLABLE LIKE IT WAS GOING TO JUMP OUT AND THE DASH BOARD WAS READING ALL TYPES OF CRAZY MESSAGES!!! THIS CAR REALLY SCARES ME! I'M LOOKING FOR AN ATTORNEY TO HELP ME WITH THIS, I CAN'T DO IT ANYMORE, THIS WAS 8 TIMES TOO MANY AND NOW THAT I'M LESS THEN 10K FROM MY WARRANTY BEING I FEEL LIKE S & J HAS BEEN SCAMMING ME!!!! *TR
NHTSA ODI #10240954
5,000 miles · Sep 4, 2008
Electrical SystemElectronic Stability Control (esc)Engine And Engine Cooling
I'M A FAITHFUL CUSTOMER OF S&J SINCE CHILDHOOD AND MY MOTHER PURCHASED HER VEHICLES THERE. UP TO THIS POINT I THOUGHT I COULD TRUST YOUR SERVICE DEPARTMENT TO DO HONEST WORK ON MY 2006 CHEVY IMPALA. INDEED THIS DID NOT HAPPEN! MY VEHICLE HAS RETURNED ABOUT 8 TIMES FOR SAME OR SIMILAR PROBLEM. FERNADO IS A GREAT CUSTOMER ATTENDAN…
Read full complaint
I'M A FAITHFUL CUSTOMER OF S&J SINCE CHILDHOOD AND MY MOTHER PURCHASED HER VEHICLES THERE. UP TO THIS POINT I THOUGHT I COULD TRUST YOUR SERVICE DEPARTMENT TO DO HONEST WORK ON MY 2006 CHEVY IMPALA. INDEED THIS DID NOT HAPPEN! MY VEHICLE HAS RETURNED ABOUT 8 TIMES FOR SAME OR SIMILAR PROBLEM. FERNADO IS A GREAT CUSTOMER ATTENDANT, BUT HE DOES NOT WORK ON MY CAR, SO WHAT I FEEL IS NOT DIRECTED TOWARDS HIM. HERE IS A LIST OF CHAIN OF EVENTS THAT I HAVE INQUIRED SINCE OWNERSHIP OF MY "NEW-USED" CHEVY IN FEB. 2007. I HAVE A NEW CHEVY IMPALA. WITHIN A YEAR OF OWNERSHIP, THE CAR HAS BEEN TO THE DEALER 8 TIMES FOR MAJOR REPAIRS (NONE DUE TO MY OWN FAULT)! *TR
NHTSA ODI #10240951
Mileage unknown · May 19, 2008
Electrical SystemStructure
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT ANYTIME IT RAINS, HEAVY WATER LEAKS INTO THE VEHICLE ON THE PASSENGER SIDE THROUGH THE FUSE BOX PANEL. THE FAILURE CREATES A PUDDLE OF WATER ON THE PASSENGER FLOOR AND ALSO AFFECTED THE ELECTRICAL SYSTEM, ESPECIALLY THE WINDOW MOTORS. THE FAILURE HAS BEEN OC…
Read full complaint
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT ANYTIME IT RAINS, HEAVY WATER LEAKS INTO THE VEHICLE ON THE PASSENGER SIDE THROUGH THE FUSE BOX PANEL. THE FAILURE CREATES A PUDDLE OF WATER ON THE PASSENGER FLOOR AND ALSO AFFECTED THE ELECTRICAL SYSTEM, ESPECIALLY THE WINDOW MOTORS. THE FAILURE HAS BEEN OCCURRING SINCE APRIL OF 2006 AND THE DEALER HAS BEEN UNABLE TO DUPLICATE THE FAILURE. ON MAY 17,2008, THE GENERAL MANAGER WAS ABLE TO SEE THE PUDDLE OF WATER AND STATED THAT THE WATER WAS ENTERING IN THROUGH THE FUSE BOX PANEL. THE TECHNICIANS REPAIRED THE FUSE BOX PANEL DUE TO CORROSION AND SEALED THE COWL. THE FAILURE HAS RECURRED AND THE GENERAL MANAGER ADVISED HIM TO CALL NHTSA TO FILE A SAFETY COMPLAINT. THE CURRENT MILEAGE IS APPROXIMATELY 38,150 AND THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED
NHTSA ODI #10228182
22,000 miles · Apr 4, 2008
Electrical System
BROUGHT TO A DEALER THAT ADVISED THE FRONT SEAL WAS LEAKING THEY REPAIRED IT AND GAVE THE VEHICLE BACK. THEN THE REAR DEFROSTER STOPPED WORKING AND SHE STILL SMELLED THE BURNING. THE VEHICLE WAS BROUGHT TO THE DEALER AGAIN AND THEY ADVISED THAT THE WIRING HARNESS WAS MELTED AND THAT THEY WERE SURPRISED THAT THE VEHICLE DID NOT C…
Read full complaint
BROUGHT TO A DEALER THAT ADVISED THE FRONT SEAL WAS LEAKING THEY REPAIRED IT AND GAVE THE VEHICLE BACK. THEN THE REAR DEFROSTER STOPPED WORKING AND SHE STILL SMELLED THE BURNING. THE VEHICLE WAS BROUGHT TO THE DEALER AGAIN AND THEY ADVISED THAT THE WIRING HARNESS WAS MELTED AND THAT THEY WERE SURPRISED THAT THE VEHICLE DID NOT CATCH FIRE. THE DEALER REPLACED THE WIRING AND SHE STILL EXPERIENCED THE BURNING SMELL. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY CONTACTED THE MANUFACTURER WHO ADVISED ON HOW TO REPAIR THE ISSUE. THE CONTACT DOES NOT FEEL SAFE DRIVING THE VEHICLE UNTIL THE SOURCE OF THE PROBLEM IS FOUND. THE FAILURE MILEAGE WAS 22000. VS
NHTSA ODI #10223368
Mileage unknown · Apr 1, 2007
Electrical SystemEquipmentTires
2006 CHEVY IMPALA SS HAS HAD SEVERAL MECHANICAL ISSUES MOST RECENTLY FLAT TIRES. THE FIRST INCIDENT WAS A FRONT RIGHT TIRE LOOSING AIR SLOWLY. TODAY THE FRONT LEFT TIRE WENT FLAT SUDDENLY AND ON THE INTERSTATE. THE DAMAGED SECTION OF TIRE WAS ON THE INSIDE AND APPEARED TO HAVE BEEN PUNCTURED BY ANOTHER PIECE OF THE SUSPENSION…
Read full complaint
2006 CHEVY IMPALA SS HAS HAD SEVERAL MECHANICAL ISSUES MOST RECENTLY FLAT TIRES. THE FIRST INCIDENT WAS A FRONT RIGHT TIRE LOOSING AIR SLOWLY. TODAY THE FRONT LEFT TIRE WENT FLAT SUDDENLY AND ON THE INTERSTATE. THE DAMAGED SECTION OF TIRE WAS ON THE INSIDE AND APPEARED TO HAVE BEEN PUNCTURED BY ANOTHER PIECE OF THE SUSPENSION. THE DEALER SHIP INSISTS THAT I NEED TO PAY FOR REPAIRS EVERYTIME. THE CAR IS AN UNBELIEVABLE INCONVENIENCE. *JB
NHTSA ODI #10186668
33,124 miles · Mar 17, 2007
Air BagsElectrical SystemTires
THE IGNITION SWITCH WILL NOT ALLOW ME TO TAKE THE KEY OUT. IT IS STILL IN THE ON POSITION. THE WINDOWS WILL NOT GO UP. THE ENGINE LIGHT IS ON.THE SERVICE AIRBAG LIGHT IS ON.THE SERVICE TIREMONITOR SYSTEM LIGHT IS ON AND I JUST TOOK IT TO THE SHOP LAST WEEK FOR THE FOURTH TIME FOR THESE SAME PROBLEMS.WE'VE ONLY HAD THE CAR 5 MONT…
Read full complaint
THE IGNITION SWITCH WILL NOT ALLOW ME TO TAKE THE KEY OUT. IT IS STILL IN THE ON POSITION. THE WINDOWS WILL NOT GO UP. THE ENGINE LIGHT IS ON.THE SERVICE AIRBAG LIGHT IS ON.THE SERVICE TIREMONITOR SYSTEM LIGHT IS ON AND I JUST TOOK IT TO THE SHOP LAST WEEK FOR THE FOURTH TIME FOR THESE SAME PROBLEMS.WE'VE ONLY HAD THE CAR 5 MONTHS AND THIS COINTINUES TO BE A PROBLEM.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
2006 Chevrolet Impala Problems, Complaints & Recalls | Skip That Year
Illustration