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2004 Chevrolet Impala

Owner reports · Recalls · Investigations

When problems were reported

Mileage at the reported incident

860 reports with mileage · 212 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 681 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 71 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

44 crash reports21 fire reports34 injury reports

What owners actually said

1,072 reports
80,000 miles · Apr 5, 2008
Electrical System

OPY OF TEXT SENT TO GM/CHEVROLET... MY SPEEDOMETER AND OTHER INSTRUMENT CLUSTER GAUGES OPERATE ERRATICALLY. SPEEDOMETER SPECIFICALLY IS TOTALLY ERRATIC, ALMOST NEVER CORRECT AND VARIES ANYWHERE FROM FULLY PEGGED AT ZERO TO FULLY PEGGED AT TOP END. YOU NEVER KNOW WHAT SPEED YOU ARE TRAVELING AT ANY TIME. YOU CANNOT GAUGE, BY SPE…

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OPY OF TEXT SENT TO GM/CHEVROLET... MY SPEEDOMETER AND OTHER INSTRUMENT CLUSTER GAUGES OPERATE ERRATICALLY. SPEEDOMETER SPECIFICALLY IS TOTALLY ERRATIC, ALMOST NEVER CORRECT AND VARIES ANYWHERE FROM FULLY PEGGED AT ZERO TO FULLY PEGGED AT TOP END. YOU NEVER KNOW WHAT SPEED YOU ARE TRAVELING AT ANY TIME. YOU CANNOT GAUGE, BY SPEEDOMETER, THE SPEED LIMIT OR RECOMMENDED SPEEDS FOR CURVES, ETC. THIS IS A VERY UNSAFE CONDITION. FROM EXTENSIVE READING SO FAR, IT IS OBVIOUS THAT THIS IS A DEFECTIVE PART ON THIS VEHICLE AND DUE TO THE SAFETY AND LEGAL NATURE OF YOUR SPEED, THIS GAUGE SHOULD BE REPLACED VIA INDUSTRY-WIDE RECALL. I WELCOME YOUR RETURN CALL TO DISCUSS THIS DANGEROUS SITUATION. I AM A PILOT AND CANNOT HAVE MY CELL ON CONTINUOUSLY. PLEASE LEAVE A MESSAGE WITH CALL BACK NUMBER AND I WILL BE HAPPY TO DISCUSS. THIS GAUGE HAS BEEN FAULTY FOR THE PAST YEAR. I HAVE INSTALLED MY GPS TO MONITOR MY SPEED. THE GAUGE IS NOT SYMMETRIC IN ITS ERRORS. YOU WILL READ 100+ SOMETIMES GOING 70 OR YOU WILL READ 0 GOING SAME SPEED. IT CHANGES FROM TRIP TO TRIP AND SOMETIMES AFTER A STOP AT AN INTERSECTION, OR JUST DRIVING CONSTANT SPEED. *TR

NHTSA ODI #10223462

49,487 miles · Apr 4, 2008
Electrical SystemPower Train

TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 90 MPH, THE SPEEDOMETER GAUGE BECAME STUCK AND REMAINED AT 90 MPH, EVEN WHILE DRIVING AT LOWER SPEEDS. THE SPEEDOMETER REMAINS AT 90 MPH EVEN WHILE THE VEHICLE IS PARKED. IN ADDITION, THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE WAS OVERHEATING WHEN IT ACTUALLY WA…

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TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 90 MPH, THE SPEEDOMETER GAUGE BECAME STUCK AND REMAINED AT 90 MPH, EVEN WHILE DRIVING AT LOWER SPEEDS. THE SPEEDOMETER REMAINS AT 90 MPH EVEN WHILE THE VEHICLE IS PARKED. IN ADDITION, THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE WAS OVERHEATING WHEN IT ACTUALLY WAS NOT. THE CURRENT MILEAGE WAS 49,500 AND FAILURE MILEAGE WAS 49,487. UPDATED 10/16/08. *LJ THE TRANSMISSION WOULD SLIP WHEN ACCELERATING FROM A STOPPED POSITION. UPDATED 10/17/08.*JB

NHTSA ODI #10223346

60,000 miles · Apr 4, 2008
Electrical System

MY 2004 CHEVY IMPALA HAS A GAUGE PROBLEM. NONE OF THE DASHBOARD GAUGES WORK. I DON'T KNOW HOW FAST I AM GOING, HOW MUCH GAS I HAVE OR IF MY CAR IS OVER HEATING. ITS SCARY DRIVING THIS CAR! *TR

NHTSA ODI #10223338

81,000 miles · Apr 2, 2008
Electrical SystemPower Train

I SERIOUSLY THOUGHT I WAS THE ONLY ONE HAVING THESE PROBLEMS. I BOUGHT A 2004 CHEVROLET IMPALA IN AUG 07. THE PROBLEMS STARTED ONLY A MONTH AFTER I BOUGHT THE CAR. FIRST THE TEMP GAUGE WOULD REGISTER ALL THE WAY UP TO 260. AFTER CHECKING TO MAKE SURE THE CAR WAS NOT RUNNING HOT, I STARTED CALLING DEALERS TO TRY TO FIGURE OUT…

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I SERIOUSLY THOUGHT I WAS THE ONLY ONE HAVING THESE PROBLEMS. I BOUGHT A 2004 CHEVROLET IMPALA IN AUG 07. THE PROBLEMS STARTED ONLY A MONTH AFTER I BOUGHT THE CAR. FIRST THE TEMP GAUGE WOULD REGISTER ALL THE WAY UP TO 260. AFTER CHECKING TO MAKE SURE THE CAR WAS NOT RUNNING HOT, I STARTED CALLING DEALERS TO TRY TO FIGURE OUT WHAT THE PROBLEM WAS. I WAS INFORMED BY A SEVERAL DEALERSHIPS THEY HAVE SEEN SEVERAL PROBLEMS WITH THE INSTRUMENT PANEL AND THEY CONTINUED TELLING HOW MUCH IT WOULD COST TO REPLACE IT. WELL ONLY A COUPLE WEEKS LATER THE SPEEDOMETER STARTED THE SAME THING. IT WOULD STICK AND NOT REGISTER RIGHT. THE PROBLEM IS STILL CONTINUING CAUSE I CAN'T AFFORD TO FIX IT. I CONTINUED MY REGULAR MAINTENANCE ON THE CAR AND DURING AND OIL CHANGE I WAS INFORMED THE TRANSMISSION FLUID NEEDED TO CHANGED, SO I MADE THE APPOINTMENT TO HAVE IT CHANGED ON SATURDAY. ONLY A COUPLE OF HOURS AFTER HAVING IT CHANGED WE WENT TO BACK UP AND THE TRANSMISSION SLIPPED. THIS HAD NEVER HAPPENED BEFORE SO WE THOUGHT IT JUST MIGHT BE LOW ON FLUID. AFTER CHECKING THE FLUID LEVEL WAS FINE BUT THE PROBLEMS CONTINUED. NOW IT SLIPS WHEN I PUT IT IN DRIVE TO TAKE OFF AND YOU CAN HEAR THE TRANSMISSION WHINING WHILE BEING DRIVEN. AS OF NOW IT STILL SLIPS, SOMETIMES, ANDS WHINES, AND OF COURSE THE INSTRUMENT PANEL IS STILL MESSED UP BECAUSE I CANNOT AFFORD TO HAVE IT FIXED. I HAVE SPOKEN TO SEVERAL PEOPLE THAT OWN IMPALAS AND I HAVE COME TO FIND OUT THEY ARE HAVING THE SAME PROBLEMS I AM HAVING. YOU WOULD THINK BY NOW THAT GM WOULD REALIZE THERE IS A PROBLEM AND THEY ARE NOT JUST ISOLATED INCIDENTS. *TR

NHTSA ODI #10223139

81,000 miles · Apr 2, 2008
Exterior Lighting

PROBLEM SWITCHING FROM HIGH BEAM TO LOW BEAM ETC AND SUDDEN HEADLIGHT FAILURE AT NIGHT WHILE DRIVING DOWN ROAD. BELIEVE PROBLEM IS MULTI FUNCTION SWITCH WHICH HAS BEEN REPORTED BY NUMEROUS PEOPLE FOR THIS VEHICLE TYPE. STARTED OUT AS INFREQUENT BUT GETTING PROGRESSIVELY WORSE. *TR

NHTSA ODI #10223127

62,000 miles · Apr 1, 2008
Electrical System

SEVERAL OCCASIONS NOW THE SPEEDOMETER HAS GONE HAYWIRE AND IS SHOWING THAT I AM TRAVELING EXCESSIVELY FASTER THAN I AM GOING - APPROXIMATELY 30 - 40+ MPH. I THOUGHT THAT I WAS SPEEDING AND SO I LIGHTLY PUT ON MY BRAKES TO SLOW DOWN DURING RUSH HOUR TRAFFIC AND HAD TIRES SQUEALING ALL AROUND ME - THE SPEED OF TRAFFIC IS 70+ MPH…

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SEVERAL OCCASIONS NOW THE SPEEDOMETER HAS GONE HAYWIRE AND IS SHOWING THAT I AM TRAVELING EXCESSIVELY FASTER THAN I AM GOING - APPROXIMATELY 30 - 40+ MPH. I THOUGHT THAT I WAS SPEEDING AND SO I LIGHTLY PUT ON MY BRAKES TO SLOW DOWN DURING RUSH HOUR TRAFFIC AND HAD TIRES SQUEALING ALL AROUND ME - THE SPEED OF TRAFFIC IS 70+ MPH IN THAT SECTION OF FREEWAY. IT WAS FORTUNATE THAT IT DID NOT CAUSE A SEVERAL CAR PILEUP. *TR

NHTSA ODI #10223061

Mileage unknown · Mar 31, 2008
Electrical System

I WAS DRIVING AND NOTICED THAT MY SPEEDOMETER WAS SITTING ON ZERO. MONTHS LATER I NOTICED THAT MY GAS GAUGE STARTED GOING HAYWIRE. ONE MINUTE IT WAS FULL THE NEXT IT WAS 1/2 FULL AND I HAD ONLY GONE 20 MILES DOWN THE ROAD. THEN MY DAD USED MY CAR ONE DAY AND TOLD ME THAT THE OIL PRESSURE GAUGE WAS WRONG AS WELL. I HAVE NOT HAD T…

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I WAS DRIVING AND NOTICED THAT MY SPEEDOMETER WAS SITTING ON ZERO. MONTHS LATER I NOTICED THAT MY GAS GAUGE STARTED GOING HAYWIRE. ONE MINUTE IT WAS FULL THE NEXT IT WAS 1/2 FULL AND I HAD ONLY GONE 20 MILES DOWN THE ROAD. THEN MY DAD USED MY CAR ONE DAY AND TOLD ME THAT THE OIL PRESSURE GAUGE WAS WRONG AS WELL. I HAVE NOT HAD THE MONEY TO FIX THIS PROBLEM AND THE ONLY WAY I KNOW I NEED GAS IS WHEN THE LOW FUEL MESSAGE COMES UP IN THE MESSAGE CENTER. I HAVE RECEIVED ABOUT 4 SPEEDING TICKETS JUST IN THE LAST YEAR AND WOULD HAVE RECEIVED MORE IF I HAD NOT KNOWN THE OFFICER OR TOLD THEM THE PROBLEM AND BEGGED THAT THEY LET ME OFF WITH A WARNING. *TR

NHTSA ODI #10222983

34,000 miles · Mar 29, 2008
Engine And Engine CoolingService Brakes, Hydraulic

CAR WAS TAKEN IN FOR BRAKES. ROTORS WARPED @ 21,500 MILES. 12,000 MILES LATER, WARPED AGAIN. WAS TOLD THIS WAS COMMON AND THERE WAS NOTHING THEY COULD DO FOR ME. REPAIR COST OUT OF POCKET. CAR WAS TAKEN IN FOR AN OVERHEATING PROBLEM. WAS TOLD IT WAS TOTALLY NATURAL FOR MY CAR TO GET THAT HOT. UNBELIEVABLE!! NOW I HAVE AN INTAKE …

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CAR WAS TAKEN IN FOR BRAKES. ROTORS WARPED @ 21,500 MILES. 12,000 MILES LATER, WARPED AGAIN. WAS TOLD THIS WAS COMMON AND THERE WAS NOTHING THEY COULD DO FOR ME. REPAIR COST OUT OF POCKET. CAR WAS TAKEN IN FOR AN OVERHEATING PROBLEM. WAS TOLD IT WAS TOTALLY NATURAL FOR MY CAR TO GET THAT HOT. UNBELIEVABLE!! NOW I HAVE AN INTAKE OR A HEAD GASKET THAT IS BAD. AGAIN, NOTHING THEY CAN DO. AGAIN, COST OUT OF MY POCKET. THIS WILL BE THE LAST CHEVY I SERVICE. MY CAR ONLY HAS 34,000 MILES IT. THE SERVICE CENTER TOLD US, "CARS ARE MADE DIFFERENT THESE DAYS. STUFF HAPPENS." IF THEY CAN'T STAND BEHIND THEIR CARS I WON'T BUY ANOTHER. 34,000 MILES AND MY CAR IS JUNK. I THINK A RECALL SHOULD BE ISSUED REGARDING THESE PROBLEMS. BAD BRAKES AND BAD GASKETS. *TR

NHTSA ODI #10222651

48,000 miles · Mar 27, 2008
Electrical System

WHEN INSTRUMENT PANEL STOPS WORKING THE TRACTION CONTROL IS ALSO STOPS WORKING SO DOES THE SPEEDOMETER AND THE ANTI- LOCK BRAKES MAKING IT UNABLE TO STOP PROPERLY. I HAVE BEEN TOLD BY A GM MECHANIC THAT GM KNOWS ABOUT THIS PROBLEM BY\UT THEY INTEND TO DO NOTHING ABOUT IT. *TR

NHTSA ODI #10222530

95,000 miles · Mar 27, 2008
Electrical System

THE SPEEDOMETER ON MY 2004 CHEVROLET IMPALA GOES CRAZY. AFTER IT HAS BEEN RUN FOR MORE THAN AN HOUR IT WILL STICK ON YOUR HIGHEST SPEED, NOT DROP BACK TO ZERO AND SHOW A SPEED FROM 10 TO 100 MILE MORE THAN THE ACTUAL SPEED. VERY UNSAFE, WHEN YOU DO NOT KNOW HOW FAST YOU ARE GOING. *TR

NHTSA ODI #10222450

Official recalls

4

15V701000 · Engine And Engine Cooling:engine; Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

Oct 26, 2015

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence & remedy

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Additional source detail variants (2)

Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Engine And Engine Cooling:engine

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

15V201000 · Engine And Engine Cooling:engine

Apr 6, 2015

General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.

Consequence & remedy

Consequence: The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.

Remedy: GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac customer service at 1-800-762-2737 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14574.

14V400000 · Electrical System:ignition

Jul 3, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

04V287000 · Service Brakes, Hydraulic

Jun 23, 2004

CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.

Consequence & remedy

Consequence: DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVEL, AND REDUCED STEERING CONTROL. REDUCED BRAKING OR STEERING CONTROL COULD CAUSE A CRASH.

Remedy: DEALERS ARE TO TIGHTEN BOTH BOLTS TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT CHEVROLET 1-800-630-2438 OR PONTIAC 1-800-620-7668.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.