2004 Chevrolet Impala

THE EVENT ACTUALLY STARTED THE DAY THAT MY WIFE AND I BOUGHT THE VEHICLE. WE BOUGHT OUR VEHICLE USED FROM SANGER FORD IN SANGER, CA. FIRST THE TEMPERATURE GAUGE WENT OUT. LATER THE SPEEDOMETER STOPPED WORKING AND NOW OUR FUEL GAUGE DOESN'T WORK. THE MECHANIC AT SANGER FORD STATED THAT IT WAS THE CLUSTER AND IT WAS NOT COVERED UNDER WARRANTY AND TOLD US IT WOULD COST $507.45 TO REPLACE. WE HAVE SINCE SPOKEN TO GM, WHO INSTRUCTED US TO GET A DIAGNOSTIC AND THEY WOULD TAKE IT FROM THERE. WE PAID $85 FOR A DIAGNOSTIC AT TOM BENSON CHEVROLET IN SAN ANTONIO, TX. GM THEN TOLD US THAT THERE IS NO RECALL FOR THE CLUSTER ON THE IMPALA, BUT THERE ARE RECALLS ON THE CHEVY TAHOE, SUBURBAN AND THE SILVERADO AND THAT IF WE WANTED IT REPLACED WE COULD DEDUCT THE COST OF THE DIAGNOSTIC FROM WHAT TOM BENSON WANTED TO CHARGE TO REPLACE IT, WHICH WAS $500. I HAVE SEEN COMMENTS ONLINE FROM OTHER '04 IMPALA OWNERS COMPLAINING ABOUT THEIR CLUSTER GOING OUT, THEY JUST EITHER PAID TO HAVE IT REPLACED AND THE ONES WHO DIDN'T HAVE THE MONEY TO REPLACE IT, LIKE MYSELF, ARE STUCK WITH NOT KNOWING HOW FAST THEY ARE DRIVING, HOW MUCH GAS THEY HAVE OR IF THEIR ENGINE IS RUNNING HOT. PLEASE HELP US. I KNOW THAT THIS IS A MAJOR PROBLEM AND GM DOESN'T WANT TO HAVE TO PAY TO FIX IT. *TR

INSTRUMENT PANEL WE NOTICED THAT THE TEMP GAUGE WAS READING THAT THE CAR WAS OVERHEATING WHEN IT SHOULDN'T. IT WAS INTERMITTENT AT FIRST, SO WE CHECKED FLUID LEVELS AND EVERYTHING CHECKED OUT. THEN WE REALIZED THAT METER WASN'T RESETTING WHEN WE TURNED OFF THE CAR. IT WAS OPERATING AS THOUGH WHEREVER THE NEEDLE LEFT OFF WAS 0, SO THE CAR READ AS OVERHEATING. A FEW MONTHS LATER IT SPREAD TO THE SPEEDOMETER. SOMETIMES THE NEEDLE WOULD STICK AT 10MPH AND SOMETIMES IT WOULD REMAIN AT 0. SOMETIMES IT WOULD WORK FINE. THEN ONE DAY IT ALSO STOPPED ALL TOGETHER AND REMAINED AT 0. *TR

2. SPEEDOMETER WILL STOP WORKING WITHOUT ANY WARNING. CAR WILL BE IN MOTION AND THE REGISTERED SPEED WILL DROP TO "0". JULY 27TH, WE WERE TRAVELING AT 45 MPH AND THE SPEED DROPPED TO "0" WHILE WE WERE STILL TRAVELING AT THAT SPEED. WE TURNED THE CAR OFF AND THEN BACK ON AGAIN WHEN WE HAD A CHANCE TO PARK AND IT BEGAN TO WORK AGAIN. LATER THAT DAY, WE WERE TRAVELING 40 MPH (AS NOTED ON A GPS THAT WE WERE USING DURING THIS TRIP) AND THE SPEEDOMETER WAS REGISTERING 20 MPH. THE SPEEDOMETER ALSO DROPPED TO "0" WHILE DRIVING LATER THAT WEEK AGAIN. 3. THE VEHICLE IS STILL COVERED UNDER AN EXTENDED WARRANTY SO IT WAS TAKEN TO THE DEALERSHIP. THEY DID NOT FIND ANYTHING WRONG WITH THE VEHICLE AND STATED A GM REP INFORMED THEM THAT THEY COULD NOT REPLACE THE CLUSTER UNDER WARRANTY . *TR

I HAVE A 2004 CHEVY IMPALA AND HAVE BEEN HAVING PROBLEMS WITH IT FROM THE DAY I BOUGHT IT. WHEN I GOT THE "NEW" CAR I WAS NOT INFORMED THAT THE CAR HAD BEEN WRECKED, YEAH, A "NEW" CAR. THEN FOR THE PAST FEW YEARS WE HAVE HAD TROUBLE WITH IT CRANKING. SOMETIMES IT WILL TAKE UP TO 2 HOURS TO GET IT TO CRANK. WE HAD HEARD THAT IT COULD BE SOMETHING WITH THE STARTED AND THE DEALER SAID THERE ISN'T ANYTHING THAT WE CAN DO BECAUSE YOU ARE OVER YOUR MILEAGE. THIS IS A VERY KNOWN ISSUE AND SOMETHING NEEDS TO BE DONE ABOUT IT. I HAVE BEEN WITHOUT MY FOR 24 HOURS AS OF 7/26/2008 AT 10:23 AM BECAUSE IT NOW WILL NOT CRANK. WE HAVE TRIED ALL THE LITTLE SECRETS THAT HAVE BEEN WORKING IN THE PAST. I AM TAKING IT TO THE SHOP ON MONDAY AND HOPEFULLY IT IS NOT GOING TO COST MY BOTH OF MY LEGS AND ARMS. I THINK THAT GM SHOULD DO SOMETHING ABOUT THESE WELL KNOWN PROBLEMS IF THEY WANT PEOPLE TO KEEP BUYING THEIR CARS. I CAN TELL YOU THAT I WILL NEVER BUY ANOTHER GM CAR IF SOMETHING IN THE NEAR FUTURE ISN'T DONE ABOUT THIS PROBLEM AND I WILL SPREAD THE WORD ALL OVER THE INTERNET AND HERE IN TOWN. WORD OF MOUTH CAN MAKE OR BREAK A COMPANY. I KNOW I AM JUST ONE RIGHT NOW BUT SOON I WILL BE MANY AND SOMETHING WILL BE DONE. *TR