NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,072 reportsMileage unknown · Oct 14, 2008
Electrical System
THE INSTRUMENT CLUSTER ON MY 2004 CHEVY IMPALA LS HAS STOPPED WORKING. ALSO, THE FUEL & OIL GAUGES DO NOT WORK. THE GAUGES STOPPED WORKING ABOUT 2 YEARS AGO AFTER WORKING WITHOUT PROBLEMS. FROM MY ONLINE SEARCHES, I'VE SEEN MANY OTHER IMPALA OWNERS WITH THE SAME PROBLEM. I HAVE NOT HAD THE CLUSTER REPLACED, BUT INSTEAD USE A …
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THE INSTRUMENT CLUSTER ON MY 2004 CHEVY IMPALA LS HAS STOPPED WORKING. ALSO, THE FUEL & OIL GAUGES DO NOT WORK. THE GAUGES STOPPED WORKING ABOUT 2 YEARS AGO AFTER WORKING WITHOUT PROBLEMS. FROM MY ONLINE SEARCHES, I'VE SEEN MANY OTHER IMPALA OWNERS WITH THE SAME PROBLEM. I HAVE NOT HAD THE CLUSTER REPLACED, BUT INSTEAD USE A HANDHELD GPS FOR SPEED. I DO FEEL CHEVY/GM KNOWINGLY MANUFACTURED A BAD COMPONENT AND SHOULD BE HELD LIABLE FOR REPAIRS OF THE STEP MOTORS THAT HAVE FAILED IN THESE CARS. *TR
NHTSA ODI #10245401
54,000 miles · Oct 5, 2008
Electrical System
SPEEDOMETER CONSISTENTLY READS INCORRECTLY AND/OR FREEZES IN PLACE. OCCURS DAILY, RARELY GIVES CORRECT READING. DEALER WANTS $69.95 TO EVALUATE AND REPAIR WILL BE $400-$500 IF IT IS WHAT THEY THINK IT IS. CAR HAS NOT BEEN IN ANY ACCIDENTS. COOLANT TEMPERATURE GAUGE HAS PERIODICALLY MALFUNCTIONED AS WELL: SHOWS HIGH TEMPS WHEN EN…
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SPEEDOMETER CONSISTENTLY READS INCORRECTLY AND/OR FREEZES IN PLACE. OCCURS DAILY, RARELY GIVES CORRECT READING. DEALER WANTS $69.95 TO EVALUATE AND REPAIR WILL BE $400-$500 IF IT IS WHAT THEY THINK IT IS. CAR HAS NOT BEEN IN ANY ACCIDENTS. COOLANT TEMPERATURE GAUGE HAS PERIODICALLY MALFUNCTIONED AS WELL: SHOWS HIGH TEMPS WHEN ENGINE IS NOT OVERHEATING. COOLANT LEVELS ARE NORMAL. *TR
NHTSA ODI #10244434
77,000 miles · Sep 30, 2008
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING IN REVERSE OR ACCELERATING AT VARIOUS SPEEDS, THE CONTACT HEARD A LOUD NOISE. HE TOOK THE VEHICLE TO THE DEALER AND THEY FOUND THAT THE MOTOR MOUNT BOLT LOCKS WERE OPENED, WHICH MAY HAVE CAUSED THE ENGINE TO FAIL. THE DEALER TIGHTENED THE BOLTS. THE CONTACT WAS AWARE…
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TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING IN REVERSE OR ACCELERATING AT VARIOUS SPEEDS, THE CONTACT HEARD A LOUD NOISE. HE TOOK THE VEHICLE TO THE DEALER AND THEY FOUND THAT THE MOTOR MOUNT BOLT LOCKS WERE OPENED, WHICH MAY HAVE CAUSED THE ENGINE TO FAIL. THE DEALER TIGHTENED THE BOLTS. THE CONTACT WAS AWARE OF THE SAFETY RISK INVOLVED. THE CURRENT AND FAILURE MILEAGES WERE 77,000.
NHTSA ODI #10244038
54,130 miles · Sep 28, 2008
Electrical System
SPEEDOMETER STICKS AND WILL NOT RESET OR SHOWS 80 MPH WHEN DOING 30 MPH. *TR
NHTSA ODI #10243804
31,000 miles · Sep 23, 2008
Electrical System
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER WORKS INTERMITTENTLY AND DISPLAYS INACCURATE READINGS. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE SPEEDOMETER MODULE NEEDED TO BE REPLACED AT A COST EXCEEDING $600. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER DID NOT …
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TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER WORKS INTERMITTENTLY AND DISPLAYS INACCURATE READINGS. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE SPEEDOMETER MODULE NEEDED TO BE REPLACED AT A COST EXCEEDING $600. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER DID NOT ASSIST BECAUSE THE VEHICLE EXCEEDED ITS WARRANTY BY THIRTY DAYS. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 31,000.
NHTSA ODI #10243199
31,000 miles · Sep 23, 2008
Electrical System
THE SPEEDOMETER IN MY CAR DOES NOT WORK CORRECTLY. THE CAR ONLY HAS 32000 MILES ON IT & GM WILL NOT FIX THE PROBLEM. I FEEL IT IS A SAFETY ISSUE BECAUSE YOU CAN NOT TELL HOW FAST YOU ARE GOING. THE SPEEDOMETER WILL BE STUCK AT 30MPH AND I CAN BE DOING 40 OR 50 MPH. *TR
NHTSA ODI #10243197
65,443 miles · Sep 15, 2008
Unknown Or Other
THIS AM DURING MORNING TRAFFIC AND MY VEHICLE CUT OFF. THIS HAPPENED SEVERAL TIMES LEADING TO ME HAVING TO GET MY CAR TOWED TO A CHEVY DEALER. COME TO FIND OUT MY PASSLOCK SENSOR FAILED. *TR
NHTSA ODI #10242324
70,000 miles · Sep 11, 2008
Electrical System
THE SPEEDOMETER ON THE INSTRUMENT CLUSTER GOES HAYWIRE. IT STICKS WHEN DRIVING HIGHWAY SPEEDS, AND THEN REMAINS SHOWING A HIGH SPEED WHEN SLOWING DOWN. WHEN YOU THEN SPEED BACK UP, IT SHOWS SPEEDS UPWARDS OF 100 MPH EVEN WHEN DRIVING SLOWER THAN EXISTING TRAFFIC. IT WILL ONLY GET BACK TO 0 IF I TURN THE IGNITION OFF AND ON MA…
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THE SPEEDOMETER ON THE INSTRUMENT CLUSTER GOES HAYWIRE. IT STICKS WHEN DRIVING HIGHWAY SPEEDS, AND THEN REMAINS SHOWING A HIGH SPEED WHEN SLOWING DOWN. WHEN YOU THEN SPEED BACK UP, IT SHOWS SPEEDS UPWARDS OF 100 MPH EVEN WHEN DRIVING SLOWER THAN EXISTING TRAFFIC. IT WILL ONLY GET BACK TO 0 IF I TURN THE IGNITION OFF AND ON MANY TIMES. IT IS EXCEPTIONALLY DANGEROUS TO TRAVEL WITHOUT KNOWING THE CORRECT SPEED THAT YOU ARE TRAVELING. *TR
NHTSA ODI #10241808
13,000 miles · Sep 11, 2008
Electrical SystemEquipmentPower Train
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 15 MPH, ALL OF THE INSTRUMENT PANEL GAUGES STOPPED WORKING. PRIOR TO THE FAILURE, THE HEATER UNIT SHUT OFF WITHOUT WARNING. IN ADDITION, AFTER SEVERAL ATTEMPTS TO START THE VEHICLE, IT FINALLY STARTED AND DROVE ROUGHLY. THE VEHICLE WAS TAKEN TO AN INDEP…
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TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 15 MPH, ALL OF THE INSTRUMENT PANEL GAUGES STOPPED WORKING. PRIOR TO THE FAILURE, THE HEATER UNIT SHUT OFF WITHOUT WARNING. IN ADDITION, AFTER SEVERAL ATTEMPTS TO START THE VEHICLE, IT FINALLY STARTED AND DROVE ROUGHLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DISCOVERED THAT THE FAILURES WERE RELATED TO THE SECURITY SYSTEM IN THE CONTROL PANEL. THE VEHICLE WAS REPAIRED FOR THE MALFUNCTIONS. RECENTLY, THE DRIVER MESSAGE CENTER AND HORN WERE NOT OPERATING, AND THE TRANSMISSION WAS NOT RUNNING PROPERLY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 13,000 AND CURRENT MILEAGE WAS 27,000.
NHTSA ODI #10241807
Mileage unknown · Sep 9, 2008
Electrical System
THE ELECTRICAL CLUSTERS SUDDENLY STOPPED WORKING. ALL THE GAUGES ON MY PANEL DO NOT WORK. THIS INCLUDES MPH, FUEL, RPM, ETC. HAS ANYONE ELSE HAD THIS SUDDENLY HAPPEN? SHOULD IT BE RECALLED? *TR
NHTSA ODI #10241410
Official recalls
4Oct 26, 2015
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence & remedy
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Engine And Engine Cooling:engine
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Apr 6, 2015
General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.
Consequence & remedy
Consequence: The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac customer service at 1-800-762-2737 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14574.
Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Jun 23, 2004
CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.
Consequence & remedy
Consequence: DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVEL, AND REDUCED STEERING CONTROL. REDUCED BRAKING OR STEERING CONTROL COULD CAUSE A CRASH.
Remedy: DEALERS ARE TO TIGHTEN BOTH BOLTS TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT CHEVROLET 1-800-630-2438 OR PONTIAC 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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