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2004 Chevrolet Impala

Owner reports · Recalls · Investigations

When problems were reported

Mileage at the reported incident

860 reports with mileage · 212 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 681 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 71 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

44 crash reports21 fire reports34 injury reports

What owners actually said

1,072 reports
89,355 miles · Jan 13, 2010
Air Bags

AIR BAG LIGHT COMES ON. WHILE DRIVING THE AIR BAG LIGHT KEEP COMING ON AND THEN GOING OFF. I TOOK IT TO A CHEVROLET DEALERSHIP REPAIR SERVICE TO FIND OUT WHAT WAS THE PROBLEM AS THE SERVICE ADVISOR STATED THAT THE IMPACT SENSOR WAS INOP AND THAT THE AIR BAGS WOULD NOT DEPLOY . I HAD IT REPAIRED THAT DAY. HOWEVER, THE DEALERSHIP …

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AIR BAG LIGHT COMES ON. WHILE DRIVING THE AIR BAG LIGHT KEEP COMING ON AND THEN GOING OFF. I TOOK IT TO A CHEVROLET DEALERSHIP REPAIR SERVICE TO FIND OUT WHAT WAS THE PROBLEM AS THE SERVICE ADVISOR STATED THAT THE IMPACT SENSOR WAS INOP AND THAT THE AIR BAGS WOULD NOT DEPLOY . I HAD IT REPAIRED THAT DAY. HOWEVER, THE DEALERSHIP STATED THAT THERE WERE NO RECALLS AT THIS TIME ON THAT PROBLEM AND I SHOULD CALL CHEVY AND SEE IF THEY WOULD COVER THE REPAIR. I TALKED TO CHEVY CUSTOMER ASSIST ( TINA ) AND SHE STATED SHE WOULD BE IN CONTACT WITH US AFTER SHE CALLED THE DEALERSHIP. THIS WAS ON THE 08 JAN 2010. ON 13JAN2010 THE CALL WAS RETURNED AND TINA STATED " THAT CHEVY WOULD NOT COVER THE REPAIR". ALSO THAT THE DEALERSHIP WOULD NOT COVER THE REPAIR BECAUSE THIS WAS THE FIRST TIME I HAVE HAD MY CAR REPAIRED AT THE CENTER AND NO PROOF OF ANY SERVICE BEING DO TO IT. I DEAL WITH GOODYEAR FOR MY REPAIRS BRAKES,TIRES,BATTS, AS WELL AS OIL CHANGES EVER 3000 MILES. I DON'T UNDERSTAND WHAT MY SERVING MY CAR HAS TO DO WITH A SAFETY PROBLEM. I WOULD NOT TAKE A PROBLEM LIKE THAT TO GOODYEAR BUT TO A SERVICE CENTER THAT COULD HANDLE THAT TYPE OF PROBLEM BETTER. I BELIEVE THAT THIS IS A BIG SAFETY PROBLEM. I THINK A RECALL REVIEW SHOULD BE STARTED BEFORE INJURIES OR DEATH RESULTS FROM THIS IMPACT SENSOR. *TR

NHTSA ODI #10299675

82,500 miles · Jan 12, 2010
Electrical System

MY SPEEDOMETER RUNS WILDLY UP AND DOWN. IT DOESN'T WORK WELL AT ALL. I THINK I'M DRIVING 55 AND IT SHOWS 100. I WANT CHEVROLET TO HAVE A RECALL ON THIS. I HAVE A 04 CHEVY IMPALA. I HAVE READ OVER 100 COMPLAINTS ON THE COMPUTER. *TR

NHTSA ODI #10299553

68,000 miles · Jan 9, 2010
Electrical System

2004 CHEVY IMPALA. 3 MONTHS AGO THE TACHOMETER STOPPED WORKING. NOW THE SPEEDOMETER READS 120 MPH WHEN VEHICLE IS NOT MOVING. WHEN TRAVELING WITH TRAFFIC ON THE INTERSTATE IT IS A PROBLEM TO NOT KNOW MY CORRECT SPEED. JUST AS GOING TOO FAST CAN CAUSE ACCIDENTS SO CAN GOING TOO SLOW ON THE INTERSTATE. IT WILL COST OVER $500 …

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2004 CHEVY IMPALA. 3 MONTHS AGO THE TACHOMETER STOPPED WORKING. NOW THE SPEEDOMETER READS 120 MPH WHEN VEHICLE IS NOT MOVING. WHEN TRAVELING WITH TRAFFIC ON THE INTERSTATE IT IS A PROBLEM TO NOT KNOW MY CORRECT SPEED. JUST AS GOING TOO FAST CAN CAUSE ACCIDENTS SO CAN GOING TOO SLOW ON THE INTERSTATE. IT WILL COST OVER $500 TO FIX AT THE DEALERSHIP. THE CAR ONLY HAS 68,000 MILES. *TR

NHTSA ODI #10298828

812,000 miles · Jan 8, 2010
Exterior Lighting

2004 IMPALA HEADLIGHTS GO OUT UNEXPECTEDLY WHILE DRIVING AT NIGHT BUT WILL COME BACK ON IF THE DIMMER SWITCH IS USED..DASH LIGHTS AND HEADLIGHTS DIM WHEN STOPPED AT TRAFFIC LIGHT. *TR

NHTSA ODI #10298771

68,103 miles · Jan 8, 2010
Steering

CLUNKING NOISE FROM STEERING COLUMN. I KNOW IT IS THE INTERMEDIATE STEERING SHAFT AGAIN. IT WAS REPLACED IN NOV. 2007 AND HAS RECURRED 20,000 MILES LATER IN NOV. 2009. DEALER TRYING TO MAKE ME PAY FOR IT AGAIN. *TR

NHTSA ODI #10298734

20,000 miles · Jan 7, 2010
Electrical System

TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE SPEEDOMETER DISPLAYED AN INACCURATE READING, REGARDLESS OF THE SPEED BEING TRAVELED. WHENEVER THE VEHICLE WAS IN OPERATION THE FAILURE OCCURRED. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION AT THIS TIME. THE CONTACT HAD CONCERN OF THE…

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TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE SPEEDOMETER DISPLAYED AN INACCURATE READING, REGARDLESS OF THE SPEED BEING TRAVELED. WHENEVER THE VEHICLE WAS IN OPERATION THE FAILURE OCCURRED. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION AT THIS TIME. THE CONTACT HAD CONCERN OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 20,000. THE CURRENT MILEAGE WAS 23,000.THE VIN WAS REJECTED FROM THE SYSTEM WHICH WILL BE UPDATED UPON RECEIPT OF THE COMPLAINT FORM.

NHTSA ODI #10298566

80,000 miles · Jan 5, 2010
Electrical System

SPEEDOMETER IS NOT WORKING CORRECTLY (STICKS/DOESN'T MOVE). APPARENTLY THIS IS A VERY COMMON ISSUE WITH THIS VEHICLE, BUT CHEVY HAS ISSUED NO RECALLS. *TR

NHTSA ODI #10298386

80,000 miles · Jan 5, 2010
Electrical System

THE INSTRUMENT PANEL IS MALFUNCTIONING. FIRST, THE TACHOMETER STOPPED WORKING AT ALL, NOW THE SPEEDOMETER INDICATES ERRONEOUS SPEEDS. IT SHOWS THAT I AM DRIVING VERY FAST WHEN I'M ACTUALLY MUCH SLOWER THAN THE REST OF THE TRAFFIC. WHEN PARKED, IT SHOWS 15-20 MPH. IT'S VERY UNSAFE TO DRIVE WITHOUT KNOWING YOUR REAL SPEED, ESPECIA…

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THE INSTRUMENT PANEL IS MALFUNCTIONING. FIRST, THE TACHOMETER STOPPED WORKING AT ALL, NOW THE SPEEDOMETER INDICATES ERRONEOUS SPEEDS. IT SHOWS THAT I AM DRIVING VERY FAST WHEN I'M ACTUALLY MUCH SLOWER THAN THE REST OF THE TRAFFIC. WHEN PARKED, IT SHOWS 15-20 MPH. IT'S VERY UNSAFE TO DRIVE WITHOUT KNOWING YOUR REAL SPEED, ESPECIALLY ON LONG TRIPS ON THE HIGHWAY. SINCE THE PROBLEM IS QUITE COMMON, GM SHOULD ISSUE A RECALL TO AVOID SUCH NEGATIVE PUBLICITY. *TR

NHTSA ODI #10298364

85,000 miles · Jan 5, 2010
Electrical System

I OWN A 2004 CHEVROLET IMPALA. I HAVE NOT BEEN IN A ACCIDENT BUT I FEEL MY PROBLEM COULD POSSIBLY CAUSE ONE. THE SPEEDOMETER IN MY CAR STARTED ACTING UP RECENTLY. IT IS NOT ACCURATE, IT USUALLY READS ZERO WHEN I AM DRIVING BUT SOMETIMES READS A SPEED THAT IS CLEARLY INACCURATE. I DID SOME RESEARCH ON IT AND FOUND OUT IT IS A COM…

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I OWN A 2004 CHEVROLET IMPALA. I HAVE NOT BEEN IN A ACCIDENT BUT I FEEL MY PROBLEM COULD POSSIBLY CAUSE ONE. THE SPEEDOMETER IN MY CAR STARTED ACTING UP RECENTLY. IT IS NOT ACCURATE, IT USUALLY READS ZERO WHEN I AM DRIVING BUT SOMETIMES READS A SPEED THAT IS CLEARLY INACCURATE. I DID SOME RESEARCH ON IT AND FOUND OUT IT IS A COMMON PROBLEM WITH THESE CARS AND A VERY COSTLY REPAIR. AT THIS POINT IN TIME I CANNOT AFFORD THE REPAIR SO I JUST TRY TO DRIVE SLOW. THIS SHOULD BE A RECALL. *TR

NHTSA ODI #10298245

51,000 miles · Jan 4, 2010
Electrical System

WHILE DRIVING MY 2004 CHEVROLET IMPALA AT 60 MPH, THE SPEEDOMETER SUDDENLY DROPPED TO 0 MPH AND REMAINED THERE. THE FUEL GAUGE IS ALSO STUCK READING FULL CONTINUALLY, AND THE RPM GAUGE IS ALSO STUCK AT ZERO. THE CAR ONLY HAS 51000 MILES ON IT, AND BASED ON MY RESEARCH, THIS PROBLEM IS WIDESPREAD. GM NEEDS TO BE FORCED TO RECALL …

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WHILE DRIVING MY 2004 CHEVROLET IMPALA AT 60 MPH, THE SPEEDOMETER SUDDENLY DROPPED TO 0 MPH AND REMAINED THERE. THE FUEL GAUGE IS ALSO STUCK READING FULL CONTINUALLY, AND THE RPM GAUGE IS ALSO STUCK AT ZERO. THE CAR ONLY HAS 51000 MILES ON IT, AND BASED ON MY RESEARCH, THIS PROBLEM IS WIDESPREAD. GM NEEDS TO BE FORCED TO RECALL THIS OBVIOUS DEFECT. *TR

NHTSA ODI #10298211

Official recalls

4

15V701000 · Engine And Engine Cooling:engine; Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

Oct 26, 2015

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence & remedy

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Additional source detail variants (2)

Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Engine And Engine Cooling:engine

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

15V201000 · Engine And Engine Cooling:engine

Apr 6, 2015

General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.

Consequence & remedy

Consequence: The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.

Remedy: GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac customer service at 1-800-762-2737 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14574.

14V400000 · Electrical System:ignition

Jul 3, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

04V287000 · Service Brakes, Hydraulic

Jun 23, 2004

CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.

Consequence & remedy

Consequence: DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVEL, AND REDUCED STEERING CONTROL. REDUCED BRAKING OR STEERING CONTROL COULD CAUSE A CRASH.

Remedy: DEALERS ARE TO TIGHTEN BOTH BOLTS TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT CHEVROLET 1-800-630-2438 OR PONTIAC 1-800-620-7668.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.