NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,072 reports94,000 miles · Jun 20, 2011
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STARTED THE IGNITION AND A SIGNIFICANT AMOUNT FUMES EMITTED INSIDE OF THE VEHICLE FROM THE FUEL TANK. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 07E021000 (FUEL SYSTEM, OTHER: STORAGE: TANK ASSEMBLY: PRESSURE RELIEF DEVICES) BUT WAS ADVISED BY THE MANUFACTURER THAT …
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TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STARTED THE IGNITION AND A SIGNIFICANT AMOUNT FUMES EMITTED INSIDE OF THE VEHICLE FROM THE FUEL TANK. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 07E021000 (FUEL SYSTEM, OTHER: STORAGE: TANK ASSEMBLY: PRESSURE RELIEF DEVICES) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
NHTSA ODI #10407469
141,852 miles · Jun 17, 2011
Electrical SystemExterior Lighting
THE HEADLIGHTS ON MY 2004 CHEVY IMPALA JUST SUDDENLY WENT OUT DURING NIGHT TIME DRIVING. THE ONLY THING THAT WOULD GIVE ME ANY LIGHT WAS TO HOLD BACK ON THE DIMMER SWITCH LEVER. I HAVE SINCE LEARNED THAT THIS MALFUNCTION HAS HAPPENED TO HUNDREDS OF OWNERS OF IMPALAS. THE SWITCH IS QUOTED AS COSTING OVER $500 AND INSTALLATION …
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THE HEADLIGHTS ON MY 2004 CHEVY IMPALA JUST SUDDENLY WENT OUT DURING NIGHT TIME DRIVING. THE ONLY THING THAT WOULD GIVE ME ANY LIGHT WAS TO HOLD BACK ON THE DIMMER SWITCH LEVER. I HAVE SINCE LEARNED THAT THIS MALFUNCTION HAS HAPPENED TO HUNDREDS OF OWNERS OF IMPALAS. THE SWITCH IS QUOTED AS COSTING OVER $500 AND INSTALLATION ANOTHER $200. THAT'S ALOT FOR A COMMONLY DEFECTIVE PLASTIC PART! IT'S ALSO A VERY POOR DESIGN TO HAVE ALL HEADLIGHTS GO OUT SIMPLY BECAUSE THE DIMMER SWITCH IS MALFUNCTIONING. *TR
NHTSA ODI #10407289
133,000 miles · Jun 15, 2011
Electrical System
BAD IGNITION SWITCH IN THE 2004 IMPALA. *TR
NHTSA ODI #10406931
100,000 miles · Jun 8, 2011
Electrical System
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT NOTICED THAT THE SPEEDOMETER WAS INOPERABLE AND SHE WAS UNABLE TO DETERMINE HOW FAST SHE WAS TRAVELING. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 132,000 AND THE …
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TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT NOTICED THAT THE SPEEDOMETER WAS INOPERABLE AND SHE WAS UNABLE TO DETERMINE HOW FAST SHE WAS TRAVELING. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 132,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #10405623
51,220 miles · Jun 6, 2011
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 30 MPH SHE ATTEMPTED TO STOP AT THE TRAFFIC LIGHT WHEN THE BRAKES WERE DEPRESSED AND EXTENDED TO THE FLOOR. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE WITHIN THE THREE BRAKE LINES. THE BRAKES LINES …
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TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 30 MPH SHE ATTEMPTED TO STOP AT THE TRAFFIC LIGHT WHEN THE BRAKES WERE DEPRESSED AND EXTENDED TO THE FLOOR. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE WITHIN THE THREE BRAKE LINES. THE BRAKES LINES FAILED DUE TO CORROSION. THE VEHICLE WAS REPAIRED. THE DEALER REPLACED THE CORRODED BRAKE LINES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT MILES WERE 51,220. UPDAETD 07/20/11*LJ UPDATED 02/28/12
NHTSA ODI #10405310
53,235 miles · May 13, 2011
Electrical System
FIRST MY TEMPATURE GAUGE STARTING READING VEHICLE WAS OVER HEATING AND I HAD JUST STARTED THE CAR. NOW THE NEEDLE IS PINNED AT THE BOTTOM EVEN WHEN THE VEHICLE IS OFF AND THE GAUGE IS ON THE TOP. THEN THE GAS GAUGE STARTED JUMPING. NOW IT DOES NOT READ ACCURATELY AT ALL, AT TIME IS WAY PASS FULL OR DOESN'T READ ANYTHING, EVEN WH…
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FIRST MY TEMPATURE GAUGE STARTING READING VEHICLE WAS OVER HEATING AND I HAD JUST STARTED THE CAR. NOW THE NEEDLE IS PINNED AT THE BOTTOM EVEN WHEN THE VEHICLE IS OFF AND THE GAUGE IS ON THE TOP. THEN THE GAS GAUGE STARTED JUMPING. NOW IT DOES NOT READ ACCURATELY AT ALL, AT TIME IS WAY PASS FULL OR DOESN'T READ ANYTHING, EVEN WHEN I FILL UP THE GAS. FINALLY THE SPEEDOMETER STOPPED WORKING OR GIVES FALSE SPEEDS. I HAVE BEEN TRAVELING ON THE HIGHWAY OVER 50-60 AND THE SPEEDOMETER READS 10MPH. THE CHECK ENGINE LIGHT NOW HAS COME ON ALSO.
NHTSA ODI #10401754
55,000 miles · May 8, 2011
Unknown Or Other
OUR CAR, AND THOUSANDS OF OTHERS HAVE FAILING INSTRUMENT CLUSTERS DUE TO A FAULTY STEP MOTOR. THIS IS THE SAME PART THAT HAS CAUSED A RECALL FOR OTHER GM VEHICLES, AND YET NOTHING FOR THIS MODEL. I HAVE RESEARCHED MANY REPAIR BLOGS, AND WEBSITES AND FIND THAT THIS IS INDEED A VERY COMMON PROBLEM. SPEEDOMETER READS WILDLY INACCUR…
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OUR CAR, AND THOUSANDS OF OTHERS HAVE FAILING INSTRUMENT CLUSTERS DUE TO A FAULTY STEP MOTOR. THIS IS THE SAME PART THAT HAS CAUSED A RECALL FOR OTHER GM VEHICLES, AND YET NOTHING FOR THIS MODEL. I HAVE RESEARCHED MANY REPAIR BLOGS, AND WEBSITES AND FIND THAT THIS IS INDEED A VERY COMMON PROBLEM. SPEEDOMETER READS WILDLY INACCURATE AT TIMES, CLOSE ON OTHER OCCASIONS, NOT AT ALL MOST OF THE TIME NOW. THE TEMPERATURE GUAGE SUDDENLY SHOOTS UP, CAUSING MY WIFE TO PULL TO THE SIDE OF THE ROAD AND POP THE HOOD, ONLY TO FIND THAT THE CAR IS NOT OVERLY HOT. NEVER REALLY SURE WHEN WE MAY RUN OUT OF GAS... WHY IS IT THAT THE RECALL DOES NOT APPLY TO ALL CARS AND TRUCKS TO HAVE RECEIVED THIS FAULTY PART? I REALLY CANNOT FIND THE REASONING TO THAT. CHEVROLET WANTS OVER 600 DOLLARS TO FIX A PART PROVEN TO BE FAULTY FROM THE FACTORY!! THERE ARE LOTS OF PEOPLE MAKING A LIVING AT REPAIRING THIS ONE PROBLEM. DOES IT NOT SEEM UNSAFE TO SELL A CAR WITHOUT PROPERLY FUNCTIONING GUAGES?? PLEASE STEP UP AND FORCE A RECALL ACROSS THE BOARD FOR THESE MOTORS!!!
NHTSA ODI #10400292
95,000 miles · May 6, 2011
Electrical System
SPEEDOMETER DOES NOT GO TO "0" WHEN YOU STOP. YOU START OUT AT 20 OR 30 MILES AN HOUR AND THE SPEEDOMETER SHOW AN INACCURATE READING. THIS IS A SAFETY ISSUE. YOU MUST RELY ON YOUR GPS DEVICE TO SHOW YOUR PROPER SPEED. THERE SHOULD BE A RECALL ON THE INSTRUMENT CLUSTER AS THERE ARE A LOT OF COMPLAINTS. *TR
NHTSA ODI #10399351
Mileage unknown · Apr 29, 2011
Child Seat
WHEN INSTALLED IN A 2004 IMPALA, MY RADIAN XTSL WILL NOT REMAIN TIGHTLY INSTALLED WITH THE SUPERLATCH STRAP. THE RELEASE MECHANISM SITS AT SUCH AN ANGLE THAT MY OLDER TODDLER CAN EASILY BUMP IT WITH HIS FOOT AND RELEASE IT, CREATING A COMPLETELY UNSAFE INSTALLATION. (RELATED VEHICLE INFORMATION: MODEL YEAR=2004, MAKE=CHEVROLET…
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WHEN INSTALLED IN A 2004 IMPALA, MY RADIAN XTSL WILL NOT REMAIN TIGHTLY INSTALLED WITH THE SUPERLATCH STRAP. THE RELEASE MECHANISM SITS AT SUCH AN ANGLE THAT MY OLDER TODDLER CAN EASILY BUMP IT WITH HIS FOOT AND RELEASE IT, CREATING A COMPLETELY UNSAFE INSTALLATION. (RELATED VEHICLE INFORMATION: MODEL YEAR=2004, MAKE=CHEVROLET, MODEL=IMPALA). *TR
NHTSA ODI #10398321
Mileage unknown · Apr 27, 2011
Electrical System
I HAVE A 2004 IMPALA. IT ONLY HAS 36,000 MILES ON IT. I HAVE KEPT IT WELL MAINTAINED AND IS GREAT SHAPE WITH LOW MILES. THE GAUGE CLUSTER ON THE CONTROL PANEL BEGAN ACTING CRAZY AS MANY OTHER POSTINGS I HAVE SEEN ON THE INTERNET. THE SPEEDOMETER AND TEMPERATURE GAUGE IS SCREWED UP. IT READS 100 WHEN I'M GUESSING 40 OR 50 MPH …
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I HAVE A 2004 IMPALA. IT ONLY HAS 36,000 MILES ON IT. I HAVE KEPT IT WELL MAINTAINED AND IS GREAT SHAPE WITH LOW MILES. THE GAUGE CLUSTER ON THE CONTROL PANEL BEGAN ACTING CRAZY AS MANY OTHER POSTINGS I HAVE SEEN ON THE INTERNET. THE SPEEDOMETER AND TEMPERATURE GAUGE IS SCREWED UP. IT READS 100 WHEN I'M GUESSING 40 OR 50 MPH OR 10 WHEN I'M AROUND 35 OR THE TOTAL OPPOSITE. I CAN RESET IT TEMPORARILY BY TURNING THE KEY ON AND OFF UNTIL THE SPEEDOMETER AND THE TEMPERATURE GAUGE REACHES ZERO. IT IS SOMETIME OK FOR A SHORT WHILE. BUT IT DEFINITELY WILL GO WACKY AFTER I GO OVER 50 MPH OR IF I GO OVER 60 MPH HOUR ON THE INTERSTATE. THEN I HAVE NO SPEEDOMETER UNTIL I TRY TO RESET IT AND SOMETIMES IT TAKES ME DAYS TO GET IT BACK TO ONLY TEMPORARILY WORKING. I NOTICED THIS HAPPENING IN 2009 WHEN I GOT THE CAR FROM MY BROTHER AFTER HE PASSED AWAY. THE CAR AT THAT TIME ONLY HAD AROUND 28,500 MILES ON IT. BUT AS TIMES GOES ON, THE ISSUES ARE GETTING MORE PROMINENT AND WORSE. THERE ARE SOMETIMES I HAVE TO WAIT A DAY OR TWO TO EVEN GET IT BACK TO RESET. I HAVE CALLED THE LOCAL CHEVY DEALER LARIA CHEVY IN RITTMAN, OHIO WHERE MY BROTHER HAD PURCHASED THE VEHICLE FROM ORIGINALLY. I TOLD THE SERVICE MANAGER TOLD OF THE NUMEROUS COMPLAINTS I HAD READ ON THIS PROBLEM. HE INFORMED ME THERE WAS NO RECALL AND THE COST TO REPAIR IT WOULD BE AROUND $550 TO $650. I BELIEVE THIS IS A TOTAL RIP OFF BY CHEVY!! THIS IS NOT AN ISOLATED PROBLEM, CONSIDERING THE MOUNTING NUMBER OF COMPLAINTS I HAVE ALREADY READ ON THE INTERNET. THERE IS DEFINITELY A SAFETY FACTOR INVOLVED AND I CAN NOT BELIEVE THERE WAS NO RECALL BY CHEVY OR BY THE NHTSA BOARD. I AM SO DISPLEASED WITH THIS VEHICLE THAT THIS WILL BE MY LAST CHEVY I WILL EVER BUY AND I HAVE VOICED MY DISPLEASURE WITH SEVERAL OF MY FRIENDS. I WILL GO BACK TO A DEPENDABLE HONDA CAR WHICH I DROVE FOR 12 YEARS AND NEVER HAD ISSUES WITH IT AS I HAVE HAD WITH THIS CHEVY!! *TR
NHTSA ODI #10398066
Official recalls
4Oct 26, 2015
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence & remedy
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Engine And Engine Cooling:engine
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Apr 6, 2015
General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.
Consequence & remedy
Consequence: The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac customer service at 1-800-762-2737 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14574.
Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Jun 23, 2004
CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.
Consequence & remedy
Consequence: DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVEL, AND REDUCED STEERING CONTROL. REDUCED BRAKING OR STEERING CONTROL COULD CAUSE A CRASH.
Remedy: DEALERS ARE TO TIGHTEN BOTH BOLTS TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT CHEVROLET 1-800-630-2438 OR PONTIAC 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗