NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,072 reports115,000 miles · Sep 24, 2011
Electrical SystemExterior Lighting
THE TURN SIGNALS STOP WORKING FOR NO REASON. BOTH RIGHT AND LEFT TURN SIGNALS WILL JUST NOT WORK. I FOUND A TEMPORARY FIX ON A CAR FORUM ON THE WEB. IF YOU TURN THE HAZARD LIGHT SWITCH ON AND OFF A FEW TIMES THEN THE TURN SIGNALS WILL WORK AGAIN FOR AWHILE. AT FIRST IT HAPPENED ONLY OCCASIONALLY. NOW IT IS HAPPENING ON A DAILY B…
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THE TURN SIGNALS STOP WORKING FOR NO REASON. BOTH RIGHT AND LEFT TURN SIGNALS WILL JUST NOT WORK. I FOUND A TEMPORARY FIX ON A CAR FORUM ON THE WEB. IF YOU TURN THE HAZARD LIGHT SWITCH ON AND OFF A FEW TIMES THEN THE TURN SIGNALS WILL WORK AGAIN FOR AWHILE. AT FIRST IT HAPPENED ONLY OCCASIONALLY. NOW IT IS HAPPENING ON A DAILY BASIS. AND YOU DON'T FIND OUT UNTIL YOU ARE GOING TO MAKE A TURN OR SWITCH LANES ON THE HIGHWAY. I FOUND SO MANY COMPLAINTS ABOUT THIS PROBLEM ON THE CAR FORUMS TO INDICATE TO ME THAT MINE IS NOT AN ISOLATED PROBLEM. THIS IS THE SECOND ELECTRICAL COMPLAINT I'VE HAD TO MAKE ON THIS CAR. THE OTHER PROBLEM WAS WITH THE SPEEDOMETER AND OTHER GAUGES NOT FUNCTIONING WHICH REQUIRED A VERY EXPENSIVE FIX. *TR
NHTSA ODI #10427050
147,000 miles · Sep 16, 2011
Electrical System
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SECURITY WARNING WOULD ILLUMINATE SPORADICALLY, CAUSING THE VEHICLE TO BECOME UNRESPONSIVE TO STARTING ATTEMPTS. THE DEALER WAS CONTACTED AND ADVISED THAT THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSIST…
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TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SECURITY WARNING WOULD ILLUMINATE SPORADICALLY, CAUSING THE VEHICLE TO BECOME UNRESPONSIVE TO STARTING ATTEMPTS. THE DEALER WAS CONTACTED AND ADVISED THAT THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 147,000.
NHTSA ODI #10425774
100,000 miles · Sep 14, 2011
Engine And Engine Cooling
PASS LOCK SYSTEM "SECURITY" LIGHT COMES ON AND THE CAR WILL NOT START. HAPPENS RANDOMLY. *KB
NHTSA ODI #10425418
100,000 miles · Sep 13, 2011
Exterior Lighting
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE HEADLIGHTS FAILED SPORADICALLY. THE CONTACT MENTIONED THAT THE WERE REPLACED AS A TEMPORARY REMEDY BUT IT FAILED TO REPAIRED THE PROBLEM. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID …
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TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE HEADLIGHTS FAILED SPORADICALLY. THE CONTACT MENTIONED THAT THE WERE REPLACED AS A TEMPORARY REMEDY BUT IT FAILED TO REPAIRED THE PROBLEM. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 200,000.
NHTSA ODI #10425229
96,385 miles · Sep 12, 2011
Electrical System
THE SPEEDOMETER ON MY CAR HAS STOPPED FUNCTIONING CORRECTLY. THE NEEDLE WILL NO LONGER RETURN TO 0MPH AFTER COMING TO A STOP, AND WILL ONLY REDUCE SPEED IF I REPEATEDLY SHUT OFF AND START MY CAR. THE ONLY WAY TO KNOW MY SPEED IS TO SEE WHERE THE NEEDLE IS BEFORE DRIVING, BUT I HAVE NOTICED THAT SOMETIMES WHILE DRIVING THE NEEDLE…
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THE SPEEDOMETER ON MY CAR HAS STOPPED FUNCTIONING CORRECTLY. THE NEEDLE WILL NO LONGER RETURN TO 0MPH AFTER COMING TO A STOP, AND WILL ONLY REDUCE SPEED IF I REPEATEDLY SHUT OFF AND START MY CAR. THE ONLY WAY TO KNOW MY SPEED IS TO SEE WHERE THE NEEDLE IS BEFORE DRIVING, BUT I HAVE NOTICED THAT SOMETIMES WHILE DRIVING THE NEEDLE WILL NOT REDUCE SPEED EVEN THEN AND I HAVE TO COME TO A COMPLETE STOP TO KNOW HOW TO GAUGE MY SPEED. I WAS SHOCKED TO LEARN THAT THIS IS NOT ALREADY A RECALL. THIS IS A POTENTIALLY DANGEROUS PROBLEM, BUT MOSTLY IT IS IRRATATING AND INCONVENIENT. I HAD THIS PROBLEM DIAGNOSED AND THE PART ITSELF IS OVER $400, AND THE REPAIR WOULD TAKE A WEEK. MY FAMILY HAS ALWAYS BOUGHT GM VEHICLES AND I AM DISAPPOINTED AFTER READING THE MANY COMPLAINTS ONLINE THAT THIS PROBLEM HAS NOT BEEN TAKEN CARE OF BY THE MANUFACTER. *TR
NHTSA ODI #10424695
Mileage unknown · Sep 7, 2011
Electrical SystemFuel System, Gasoline
I HAVE A CHEVY 2004 IMPALA IN WE BEEN HAVING PROBLEMS SINCE WE GOT IT LAST YEAR ONE DAY THE CAR STARTED SHAKING IN IT CUT OFF WE GOT IT FIXED A COUPLE MONTHS LATER IT'S BACK DOING THE SAME THING IT DID AT I'M SICK IN TIRED OF SPENDING MY MONEY ON GETTING ALL THIS SELF FIX IN FOR IT TO HAPPEN AGAIN I LOOK ON INTERNET IN KNOW A LO…
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I HAVE A CHEVY 2004 IMPALA IN WE BEEN HAVING PROBLEMS SINCE WE GOT IT LAST YEAR ONE DAY THE CAR STARTED SHAKING IN IT CUT OFF WE GOT IT FIXED A COUPLE MONTHS LATER IT'S BACK DOING THE SAME THING IT DID AT I'M SICK IN TIRED OF SPENDING MY MONEY ON GETTING ALL THIS SELF FIX IN FOR IT TO HAPPEN AGAIN I LOOK ON INTERNET IN KNOW A LOT OF PEOPLE WITH THE SAME PROBLEM AND I'M PRETTY SURE YOU SEEN A LOT OF COMPLAINTS SO I THINK IT'S TIME FOR A RECALL 2000-2011 THESE CARS ARE MESSING UP BIG TIME. *TR
NHTSA ODI #10424027
200,000 miles · Aug 30, 2011
Exterior Lighting
ROUGHLY AROUND 2 1/2 TO 3 YEARS AGO, I WAS DRIVING ACROSS A LEVEE WHEN MY HEADLIGHTS WENT COMPLETELY WENT OUT-THE LIGHTS CAME BACK ON THE NEXT DAY. THEN AGAIN 2 DAYS LATER WENT COMPLETELY OUT, THEREFORE, I HAD THE DIMMER SWITCH REPLACED. 2 MONTHS AGO MY HEADLIGHTS WENT OUT AGAIN. THIS TIME WHEN THEY CAME BACK ON, THEY ONLY WORKE…
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ROUGHLY AROUND 2 1/2 TO 3 YEARS AGO, I WAS DRIVING ACROSS A LEVEE WHEN MY HEADLIGHTS WENT COMPLETELY WENT OUT-THE LIGHTS CAME BACK ON THE NEXT DAY. THEN AGAIN 2 DAYS LATER WENT COMPLETELY OUT, THEREFORE, I HAD THE DIMMER SWITCH REPLACED. 2 MONTHS AGO MY HEADLIGHTS WENT OUT AGAIN. THIS TIME WHEN THEY CAME BACK ON, THEY ONLY WORKED ON BRIGHT. I CANNOT DIM MY LIGHTS AND HAVE BEEN PULLED OVER TWICE-ONCE BY A STATE TROOPER AND ANOTHER TIME BY THE LOCAL POLICE DEPARTMENT. *TR
NHTSA ODI #10422688
57,256 miles · Aug 27, 2011
Electrical System
04 CHEVROLET IMPALA. PASSLOCK SECURITY STOPS CAR FROM STARTING. 1. NOTHING LED UP TO FAILURE. CAR JUST TEMPORARILY WOULDN'T START. THES STARTS NORMALLY FOR A FEW DAYS. THEN BACK TO NO STARTING. 2.CAR TEMPORARILY DOESN'T START. HAPPENS 2-3 TIMES A WEEK. TAKES ANYWHERE FROM 15-30 MINUTES TO GET THE PASSLOCK TO RESET. HAS CAUSE…
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04 CHEVROLET IMPALA. PASSLOCK SECURITY STOPS CAR FROM STARTING. 1. NOTHING LED UP TO FAILURE. CAR JUST TEMPORARILY WOULDN'T START. THES STARTS NORMALLY FOR A FEW DAYS. THEN BACK TO NO STARTING. 2.CAR TEMPORARILY DOESN'T START. HAPPENS 2-3 TIMES A WEEK. TAKES ANYWHERE FROM 15-30 MINUTES TO GET THE PASSLOCK TO RESET. HAS CAUSED ME TO BE LATE TO WORK AND OTHER APPOINTMENTS. 3. TAKEN TO DEALERSHIP $600 TO REPAIR PASSLOCK SECURITY DEVICE. *TT
NHTSA ODI #10421684
104,000 miles · Aug 23, 2011
Electrical System
SECURITY LIGHT FLASHES AND HAS SHUT CAR DOWN AND WILL NOT START, UNTIL A SYSTEM RESET. IT HAS DONE THIS 8 TIMES IN LAST 3 MONTHS. FAMILY HAS BEEN INVOLVED EVERY TIME. AFTER EXTENSIVE RESEARCH, THE PASSLOCK SYSTEM HAS BEEN A CULPRIT FOR MANY A OWNER. *TR
NHTSA ODI #10421244
64,680 miles · Aug 19, 2011
Electrical System
I DROVE TO THE DRY CLEANERS AND TURNED OFF THE CAR. WHEN I CAME BACK THE CAR WOULDN'T START WITH THE KEY. I HAD THE PROBLEM BEFORE. I LET IT SIT FOR ABOUT 10MINS AND THE CAR STARTED WITH THE KEY. *TR
NHTSA ODI #10420768
Official recalls
4Oct 26, 2015
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence & remedy
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Engine And Engine Cooling:engine
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Apr 6, 2015
General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.
Consequence & remedy
Consequence: The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac customer service at 1-800-762-2737 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14574.
Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Jun 23, 2004
CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.
Consequence & remedy
Consequence: DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVEL, AND REDUCED STEERING CONTROL. REDUCED BRAKING OR STEERING CONTROL COULD CAUSE A CRASH.
Remedy: DEALERS ARE TO TIGHTEN BOTH BOLTS TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT CHEVROLET 1-800-630-2438 OR PONTIAC 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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