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2004 Chevrolet Impala

Owner reports · Recalls · Investigations

When problems were reported

Mileage at the reported incident

860 reports with mileage · 212 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 681 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 71 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

44 crash reports21 fire reports34 injury reports

What owners actually said

1,072 reports
96,611 miles · Jun 19, 2012
Electrical System

INSTRUMENT CLUSTER DOES NOT WORK. SOMETIMES THE GAUGES STICK AND I DO NOT KNOW HOW FAST IM GOING OR HOW MUCH GAS IS IN THE CAR. *JS

NHTSA ODI #10462339

88,000 miles · Jun 13, 2012
Service Brakes

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT NOTICED THAT WHEN HE WOULD DEPRESS THE BRAKE PEDAL, THE BRAKE PEDAL WOULD BECOME EXTREMELY RESISTANT. THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE WAS TAKEN DEALER. THE DEALER ADVISED THAT THEY HAD TO REPLACE THE FRONT WHEEL SENSOR. THE VEHIC…

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TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT NOTICED THAT WHEN HE WOULD DEPRESS THE BRAKE PEDAL, THE BRAKE PEDAL WOULD BECOME EXTREMELY RESISTANT. THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE WAS TAKEN DEALER. THE DEALER ADVISED THAT THEY HAD TO REPLACE THE FRONT WHEEL SENSOR. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 88,000 AND THE CURRENT MILEAGE WAS 110,000.

NHTSA ODI #10461430

43,000 miles · Jun 12, 2012
Electrical System

WAS DRIVING VEHICLE AND THE TEMP GAUGE WENT ALL THE WAY TO OVERHEAT, SHORTLY AFTER THAT THE GAS GAUGE STARTED TO WORK ONLY INTERMITTANTLY, AND THE SPEEDOMETER HAS SOME ISSUES WITH REGISTERING THE PROPER SPEED. *TR

NHTSA ODI #10461297

96,000 miles · May 30, 2012
Vehicle Speed Control

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER FAILED. THE SPEEDOMETER WOULD ERRONEOUSLY FLUCTUATE BETWEEN 0 AND 70 MPH. THE CONTACT, WHO WAS A CERTIFIED MECHANIC, DIAGNOSED THE FAILURE AS A SERVO MOTOR FAILURE. THE DEALER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THEY WERE E…

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TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER FAILED. THE SPEEDOMETER WOULD ERRONEOUSLY FLUCTUATE BETWEEN 0 AND 70 MPH. THE CONTACT, WHO WAS A CERTIFIED MECHANIC, DIAGNOSED THE FAILURE AS A SERVO MOTOR FAILURE. THE DEALER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THEY WERE EXPECTING A RECALL IN THE FUTURE FOR THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED BUT OFFERED LITTLE ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 96,000 AND THE CURRENT MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI #10460075

Mileage unknown · May 9, 2012
Engine And Engine CoolingTraction Control System

THE TRACTION CONTROL TURNS ON FREQUENTLY. THIS CAUSES THE CAR TO MAKE A GRINDING NOISE. WHEN BRAKING THE CAR MAKES A GRINDING NOISE AND CAR IS NOT STOPPING IT FEELS LIKE IT'S LOCKING UP AND SLIDING. IN A SUDDEN STOP NEEDING TO BE MADE IS AT GREAT RISK OF A ACCIDENT. I HAVE REPLACED A ELBOW SHAPED PART THAT HAS BUSTED OPEN TWICE.…

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THE TRACTION CONTROL TURNS ON FREQUENTLY. THIS CAUSES THE CAR TO MAKE A GRINDING NOISE. WHEN BRAKING THE CAR MAKES A GRINDING NOISE AND CAR IS NOT STOPPING IT FEELS LIKE IT'S LOCKING UP AND SLIDING. IN A SUDDEN STOP NEEDING TO BE MADE IS AT GREAT RISK OF A ACCIDENT. I HAVE REPLACED A ELBOW SHAPED PART THAT HAS BUSTED OPEN TWICE. CAR IS CONSTANTLY OVER HEATING THE RADIATOR CAP HAS A RUSTIC CLAY LIKE SUBSTANCE. IT WON'T HOLD ANTIFREEZE, I DON'T SEE A LEAK BUT IT NEEDS REFILLED QUITE OFTEN. THE ENGINE SMOKES, THE CARS RPM'S WILL FLEX UP AND DOWN AND THE CAR WILL JUST CUT OFF. I'M WONDERING IF THE RUSTIC CLAY LIKE SUBSTANCE HAS GONE THROUGH MY ENGINE AND IS CAUSING ME MANY PROBLEMS WITH IT. I HAVE FOUND REPORTS OF LAWSUITS IN PAST REGARDING DEXICOOL IN GM CARS DOING THIS AND RUINING THE ENGINE. THE PROBLEMS IN THE REPORTS ARE JUST LIKE MINE AND MANY OTHERS ON HERE. HELP!!' *TR

NHTSA ODI #10457943

135,000 miles · May 9, 2012
Electrical SystemService Brakes, HydraulicVehicle Speed ControlCrash

MY WIFE GOT INTO A WRECK BECAUSE CHEVY HAS NOT RECALLED THESE ISSUES. MY 2004 IMPALA ABS BRAKES MALFUNCTIONED ALONG WITH MY TRACTION CONTROL , SHE TRIED TO STOP AT A STOP SIGN AND THE BRAKE PEDAL KICKED UP AND WOULD NOT LET HER STOP SHE REMOVED HER FOOT FROM THE BRAKE AND TRIED PRESSING THE PEDAL BACK DOWN AND IT KICKED UP KICKI…

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MY WIFE GOT INTO A WRECK BECAUSE CHEVY HAS NOT RECALLED THESE ISSUES. MY 2004 IMPALA ABS BRAKES MALFUNCTIONED ALONG WITH MY TRACTION CONTROL , SHE TRIED TO STOP AT A STOP SIGN AND THE BRAKE PEDAL KICKED UP AND WOULD NOT LET HER STOP SHE REMOVED HER FOOT FROM THE BRAKE AND TRIED PRESSING THE PEDAL BACK DOWN AND IT KICKED UP KICKING IN THE ABS AND TRACTION CONTROL NOT ALLOWING HER TO STOP AND SHE RAN INTO A SNOW BANK BUT MY INSURANCE PAID FOR THE BODY WORK BUT NOT THE MECHANICAL PROBLEMS I REPLACED BOTH HUBS ON THE FRONT, QUIT DOING IT FOR A WEEK OR SO AND THEN WHEN I DRIVE IT THE TRACTION CONTROL AND ABS KICKS IN WHILE IM DRIVING DOWN THE ROAD. NOW MY SPEEDOMETER, TACHOMETER AND TEMP GAUGE ARE NOT WORKIN AT 0 RPM MY CAR IS DOING 90 MPH AS IT SITS IN MY GARAGE NOT STARTING BECAUSE MY KEY WILL NOT TURN TO START IT MY STEERING WHEEL WILL NOT LOCK AND BECAUSE I CANT TURN MY KEY I CAN NOT PUT MY CAR IN NEUTRAL TO PUSH IT OUT OF MY GARAGE SO I CAN GET IT TOWED I HAVE READ SO MANY ISSUES ON THESE AND OTHER GM MODELS I AM SURPRISED THAT THERE WAS NO RECALLS WHEN I CALLED HAD THIS CAR FOR 4 YEARS AND NOTHING BUT PROBLEMS AND MONEY SO AS MY CAR SITS IN MY GARAGE AS IT WILL TILL THESE ITEMS GET RECALLED I AM NOT PUTTING ANYMORE MONEY IN THIS CAR I WILL DRIVE MY 98 INFINITI THAT I HAVE HAD FOR ALMOST 10 YEARS BECAUSE I KNOW ITS DEPENDABLE. NEVER AGAIN GM WILL YOU GET ANOTHER CENT FROM ME I HAVE NEVER HAD THIS MANY PROBLEMS WITH ANY CAR. *TR

NHTSA ODI #10457877

Mileage unknown · Apr 22, 2012
Electrical System

I OWN A 2004 CHEVY IMPALA AND THE IGNITION FAILS, THEN YOU HAVE TO LET THE CAR SIT AT LEAST 10 MIN. THEN IT WILL START. THIS IS A PROBLEM FROM THE FACTORY AND FROM WHAT I'VE READ THIS SEEMS TO BE A MANUFACTURING DEFECT. *TR

NHTSA ODI #10456053

113,000 miles · Apr 12, 2012
Power Train

THERE IS A LITTLE VIBRATION. WHEN I ACCELERATE AND BEGIN TO PICK UP SPEED IT HESITATES. WHEN GOING FROM 1ST INTO 2ND GEAR THE CAR SHIFTS HARD AND EVEN INTO THIRD GEAR. I TOOK THE CAR TO GET A TRANSMISSION SERVICE THINKING IT WOULD HELP, BUT IT DIDN'T. ITS STILL DOING THE SAME THING. I HAVE BEEN ASKING AROUND TO SEE WHAT THE PROB…

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THERE IS A LITTLE VIBRATION. WHEN I ACCELERATE AND BEGIN TO PICK UP SPEED IT HESITATES. WHEN GOING FROM 1ST INTO 2ND GEAR THE CAR SHIFTS HARD AND EVEN INTO THIRD GEAR. I TOOK THE CAR TO GET A TRANSMISSION SERVICE THINKING IT WOULD HELP, BUT IT DIDN'T. ITS STILL DOING THE SAME THING. I HAVE BEEN ASKING AROUND TO SEE WHAT THE PROBLEM COULD BE AND EVERYONE IS SAYING THAT ITS HARD TO DIAGNOSE THE PROBLEM BECAUSE IT COULD BE S NUMEROUS AMOUNT OF THINGS WRONG. MOST OF THE MECHANICS I SPOKE TO THEY TOLD ME THAT IT WOULD BE SOMEWHERE AROUND $1800 TO GET ANOTHER TRANSMISSION AND THAT MIGHT NOT EVEN FIX THE PROBLEM. I HAVE NOTICED THAT I'M NOT THE ONLY PERSON WITH THIS CAR THAT'S HAVING THIS ISSUE. I WOULD HATE TO BE SOMEWHERE AND THE CAR JUST QUIT ON ME IN THE MIDDLE OF NOWHERE. THIS CAR HAS BEEN VERY RELIABLE TO ME UP UNTIL THIS YEAR. I WOULD LOVE TO KEEP THE CAR BUT I DON'T WANT TO CONTINUE WASTING MONEY GETTING PARTS FIXED ON IT AND ITS NOT GOING TO SOLVE THE PROBLEM. *TR

NHTSA ODI #10454951

73,000 miles · Apr 10, 2012
Exterior Lighting

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE PARKED, THE CONTACT NOTICED THAT THE HEADLIGHTS WERE NOT FUNCTIONING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE MODULE IN THE TURN SIGNAL ASSEMBLY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT…

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TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE PARKED, THE CONTACT NOTICED THAT THE HEADLIGHTS WERE NOT FUNCTIONING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE MODULE IN THE TURN SIGNAL ASSEMBLY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

NHTSA ODI #10454733

72,000 miles · Mar 16, 2012
Electrical System

I WAS DRIVING DOWN THE STREET AND SAW THAT MY SPEEDOMETER SAYS ABOUT GOING 110 MILES AN HOUR WHEN I KNEW THAT I WAS ONLY GOING ABOUT 25 I WAS IN A RESIDENTIAL AREA. THE ISSUE STARTED SLOWLY I WOULD ONLY HAPPENED ONCE IN A WHILE BUT HERE WE ARE 2 YEARS LATER AND MY ACTUAL SPEEDOMETER NEEDLE FACES DOWN TOWARDS THE STEERING WHEEL …

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I WAS DRIVING DOWN THE STREET AND SAW THAT MY SPEEDOMETER SAYS ABOUT GOING 110 MILES AN HOUR WHEN I KNEW THAT I WAS ONLY GOING ABOUT 25 I WAS IN A RESIDENTIAL AREA. THE ISSUE STARTED SLOWLY I WOULD ONLY HAPPENED ONCE IN A WHILE BUT HERE WE ARE 2 YEARS LATER AND MY ACTUAL SPEEDOMETER NEEDLE FACES DOWN TOWARDS THE STEERING WHEEL .NO MY SERVICE TAG AGENT GOING ON THE FRAYED OF MY GAS GAUGE IS GONNA STOP WORKING ALSO THE BLINKERS ONLY WORK WHEN I WANT TO . . *TR

NHTSA ODI #10452036

Official recalls

4

15V701000 · Engine And Engine Cooling:engine; Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

Oct 26, 2015

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence & remedy

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Additional source detail variants (2)

Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Engine And Engine Cooling:engine

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

15V201000 · Engine And Engine Cooling:engine

Apr 6, 2015

General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.

Consequence & remedy

Consequence: The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.

Remedy: GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac customer service at 1-800-762-2737 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14574.

14V400000 · Electrical System:ignition

Jul 3, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

04V287000 · Service Brakes, Hydraulic

Jun 23, 2004

CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.

Consequence & remedy

Consequence: DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVEL, AND REDUCED STEERING CONTROL. REDUCED BRAKING OR STEERING CONTROL COULD CAUSE A CRASH.

Remedy: DEALERS ARE TO TIGHTEN BOTH BOLTS TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT CHEVROLET 1-800-630-2438 OR PONTIAC 1-800-620-7668.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.