Electrical System. Review the 681 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Exterior Lighting. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 71 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

44 crash reports21 fire reports34 injury reports

What owners actually said

1,072 reports

8 miles · Apr 22, 2014

Air BagsEngineSteeringCrashInjury

WE WHERE RAN INTO ON DRIVER SIDE NO AIRBAG CAME OUT WE HAVE HAD LOTS OF STEERING PROBLEMS. AS OF TODAY THERE IS STILL PROBLEMS WITH THE STEERING WHEEL ENGINE LIGHT STAYS ON AND WE JUST WONT DRIVE ON HIGHWAY AT ALL. *TR

NHTSA ODI #10584332

118,000 miles · Apr 21, 2014

Electrical System

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I WAS DRIVING ON THE HIGHWAY THINKING I WAS DOING 80 MPH AND TRAFFIC WAS PASSING ME. WHEN I EXITED THE HIGHWAY AND CAME TO A STOP MY SPEEDOMETER STILL SAID I WAS DOING 30 MPH. FROM THAT POINT ON IT WENT HAYWIRE. WHEN I AM AT A STOP IT NOW SAYS I AM DOING 60 MPH AND WHEN I START TO MOVE FORWARD IT JUMPS TO 120 MPH. I HAVE NO IDEA HOW FAST I AM GOING. I HAVE READ HUNDREDS OF COMPLAINTS FOR THE SAME THING. THE COST TO REPAIR IS CLOSE TO $500.00. THIS IS OBVIOUSLY A SAFETY ISSUE AND IS A WIDESPREAD PROBLEM. SHOULD BE A RECALL. *TR

NHTSA ODI #10583969

50,000 miles · Apr 21, 2014

Steering

THE INTERMEDIATE SHAFT IS DEFECTIVE AND CLUNKS WHEN TURNING AND LOW SPEEDS. *TR

NHTSA ODI #10583906

70,000 miles · Apr 19, 2014

Service Brakes

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SINCE LAST YEAR I'VE HAD TO REPLACE THE BRAKE PADS TWICE BECAUSE OF A GRINDING/SQUEALING NOISE. NOW I NEED TO REPLACE THEM AGAIN ( 4-19-14 ). WHEN EVER I APPLIED THE BRAKES THE PEDAL WILL VIBRATE AND MAKES NOISES,IF I APPLY THE BRAKES WHILE ON THE HIGHWAY THE BRAKE PEDAL (VIBRATES A LOT )AND STEERING WHEEL SHAKES WICKED. I BROUGHT MY CAR TO THE DEALER SHIP ( BALISE OF WARWICK,RI )WHERE IT WAS BOUGHT FROM(MY FATHER-IN-LAW BOUGHT THE CAR THERE)AND ASK ABOUT ANY RECALLS....THEY TOLD ME THAT THERE WEREN'T ANY RECALLS FOR MY CAR. GEE I WONDER IF THE PERSON THAT TOLD ME THAT WAS JUST LAZY OR IF THERE AREN'T ANY RECALLS FOR IT. CAN SOMEONE LET ME KNOW PLEASE...I HAVE MY GRANDSON IN THE CAR A LOT. *TR

NHTSA ODI #10583612

Mileage unknown · Apr 18, 2014

Electrical System

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE SECURITY LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE M…

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NHTSA ODI #10583456

Mileage unknown · Apr 16, 2014

Electrical System

I HAVE BEEN HAVING A PROBLEM WITH THE FACT THAT MY 2004 CHEVROLET IMPALA HAS A HABIT OF NOT WANTING TO START, AND ALSO THE FACT THAT AT ANY TIME THE CAR IS RUNNING, I CAN PULL THE KEY FROM THE IGNITION AND THE CAR CONTINUES RUNNING. I WOULD LIKE THESE PROBLEMS TAKEN CARE OF A.S.A.P. PLEASE FIND A WAY TO FIX THESE PROBLEMS SOON. …

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NHTSA ODI #10583198

126,000 miles · Apr 11, 2014

Air BagsElectrical SystemCrashInjury

MADE STOP.CONTINUED,DID NOT SEE OTHER VEHICLE IT HIT OUR CAR IN SIDE&FRONT END. WE WERE HIT AT BY ANOTHER CAR,WHICH WAS TRAVELING AT EXTREMELY HIGHER SPEED. OUR AIR-BAGS DID NOT DEPLOY AND THE IGNITION TURNED ITSELF OFF LOCKING THE KEY IN THE OFF POSITION,THE KEY COULD NOT BE REMOVED OR TURNED EITHER ON OR OFF. *JS

NHTSA ODI #10579208

Mileage unknown · Apr 11, 2014

Electrical System

I'M EXPERIENCING THE SAME AFFECTS AS THE NEWER MODELS AND IT HAS BEEN A PROBLEM NOW FOR THE 1 AND A HALF YEARS I'VE OWNED THIS VECHICLE. I WANT THIS PROBLEM FIXED. *JS

NHTSA ODI #10579150

4,000 miles · Apr 9, 2014

Power Train

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AT RANDOM TIMES IT WILL NOT START ,IT HAS DONE THIS EVER SINCE WE BOUGHT IT. ITS A 2004 CHEVROLET IMPALA .AT RANDOM TIMES THE SIGNAL LIGHTS WILL NOT WORK THE SECURITY LIGHT COMES ON IT AND STAYS MAYBE A DAY MAYBE 2. AT TIMES THE TRANSMISSION JUMPS SO BAD WE HAVE TO PULL IT OVER AND TURN IT OFF WAIT A FEW MINUTES THEN TURN THE CAR BACK ON THE WE CAN PROCEED TO DRIVE IT. IT MAY CRANK THEN WE STOP AND TURN THE CAR OFF AND GO BACK TO IT AND IT WILL NOT CRANK . WE HAVE HAD TO WAIT ANYWHERE FROM 15 MINUTES TO 1 HOUR RANDOMLY MOVING THE TRYING TO GET IT TO START. WE HAVE HAD IT BACK AND FORTH TO THE CHEVROLET DEALER OFF AND ON EVER SINCE WE'VE HAD THE CAR THEY SAY THEY CANNOT DO ANYTHING ABOUT IT IF THEY CANNOT GET IT TO DO IT . I HAVE ALMOST GOTTEN RAN OVER SEVERAL TIMES BECAUSE OF IT ACTING UP. ITS GOT 100,000 MILES ON IT NOW. SO WE HAVE TO DEAL WITH IT AND HOPE FOR THE BEST. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10578781

100,000 miles · Apr 7, 2014

Electrical System

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO TURN IN ANY DIRECTION AFTER NUMEROUS ATTEMPTS. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ODI #10577971

Official recalls

15V701000 · Engine And Engine Cooling:engine; Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

Oct 26, 2015

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence & remedy

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Additional source detail variants (2)

Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Engine And Engine Cooling:engine

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

15V201000 · Engine And Engine Cooling:engine

Apr 6, 2015

General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.

Consequence & remedy

Consequence: The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.

Remedy: GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac customer service at 1-800-762-2737 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14574.

14V400000 · Electrical System:ignition

Jul 3, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

04V287000 · Service Brakes, Hydraulic

Jun 23, 2004

CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.

Consequence & remedy

Consequence: DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVEL, AND REDUCED STEERING CONTROL. REDUCED BRAKING OR STEERING CONTROL COULD CAUSE A CRASH.

Remedy: DEALERS ARE TO TIGHTEN BOTH BOLTS TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT CHEVROLET 1-800-630-2438 OR PONTIAC 1-800-620-7668.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.