NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,072 reports60,000 miles · Apr 23, 2015
Electrical SystemFuel/propulsion SystemVehicle Speed Control
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE FUEL GAUGE FAILED TO PROVIDE THE ACCURATE READING LEVEL AND THE SPEEDOMETER DID NOT DISPLAY THE CORRECT SPEED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL GAUGE AND THE SPEEDOMETER NEEDED TO BE REPAIRED. THE VEHICL…
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TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE FUEL GAUGE FAILED TO PROVIDE THE ACCURATE READING LEVEL AND THE SPEEDOMETER DID NOT DISPLAY THE CORRECT SPEED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL GAUGE AND THE SPEEDOMETER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #10712460
Mileage unknown · Apr 13, 2015
Electrical System
2004 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO RECALL NOTICE #14350. *SMD THE CONSUMER STATED SHE HAD UNNECESSARY REPAIRS DONE ON THE VEHICLE, AS THE SAFETY ISSUE COULD NOT BE IDENTIFIED. THE CONSUMER STATED ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT START. THE IGNITION SWITCH TUMBLER WAS REPLACED. *JB
NHTSA ODI #10703677
Mileage unknown · Apr 6, 2015
Electrical SystemElectronic Stability Control (esc)Exterior Lighting
COME ON NOW, I SEE THE COMPLAINTS ON A BUNCH OF THINGS THAT IS WRONG WITH MY 2004 IMPALA. AN THERE IS MORE THAN ONE PERSON SAYING IT. THERE SEEMS LIKE THERE IS A SERIOUS PROBLEM HERE THAT YOU GUYS SEEM TO BE IGNORING AN REFUSING TO FIX. I THINK ITS ABOUT TIME FOR SOME PEOPLE TO GET TOGETHER AND FILE SOME KIND OF LAWSUIT AGAINST…
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COME ON NOW, I SEE THE COMPLAINTS ON A BUNCH OF THINGS THAT IS WRONG WITH MY 2004 IMPALA. AN THERE IS MORE THAN ONE PERSON SAYING IT. THERE SEEMS LIKE THERE IS A SERIOUS PROBLEM HERE THAT YOU GUYS SEEM TO BE IGNORING AN REFUSING TO FIX. I THINK ITS ABOUT TIME FOR SOME PEOPLE TO GET TOGETHER AND FILE SOME KIND OF LAWSUIT AGAINST YOU GUYS IF YOU DON'T ADDRESS THESE ISSUES. NOW FOR THE SAME COMPLAINTS FOR MY IMPALA, NUMBER 1 IT DOES NOT LIKE TO START SOMETIMES AND THEN I HAVE TO WAIT 20 MINS TO AN HOUR JUST FOR IT TO FINALLY START. NUMBER 2 THE SECURITY LIGHT STAYS ON. NUMBER 3 THE GAGES TO MY SPEEDOMETER AND GAS MOVE ALL OVER THE PLACE AND DOESN'T GIVE ME THE ACCURATE READING. OTHER EXPERIENCES I'VE HAD NOTICED IS THAT MY BRIGHTS DON'T ALWAYS LIKE TO SHUT OFF THE FIRST TIME, THE CAR PULLS MAINLY TO THE RIGHT, BUT ALSO BACK AND FORTH. AND ALL THE BUTTONS AND LIGHT TO MY RADIO WORKS BUT NO SOUND COMES THREW. I HAVEN'T EXPERIENCED ANY OF THE OTHER THINGS IN THE COMPLAINTS YET BUT THESE ONES I HAVE AN THEY NEED TO BE ADDRESSED LIKE I SAID BEFORE SOMETHING IS DONE ABOUT IT BY THE PEOPLE. THANK YOU
NHTSA ODI #10704094
Mileage unknown · Apr 3, 2015
Electrical System
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. WHILE WAITING FOR THE PART FOR THE RECALL REPAIR, THE KEY WAS DIFFICULT TO TURN OVER AND THE VEHICLE STALLED MORE THAN TWICE. THE…
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TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. WHILE WAITING FOR THE PART FOR THE RECALL REPAIR, THE KEY WAS DIFFICULT TO TURN OVER AND THE VEHICLE STALLED MORE THAN TWICE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #10703538
200,794 miles · Mar 30, 2015
Electrical System
MY SECURITY LIGHT POPS ON AND THEN WHEN I TURN MY CAR OFF IT WON'T START BACK UP FOR AT LEAST 20 MINS. IT HAPPENS RANDOMLY AND LEAVES ME STRANDED...I SEEN OTHER REVIEWS AND THIS SEEMS TO BE AN ISSUE WITH GM VEHICLES. *TR
NHTSA ODI #10702475
130,434 miles · Mar 20, 2015
Electrical SystemEngineFuel/propulsion System
I BOUGHT THE CAR USED AT DEALERSHIP IN ROCHESTER NY IT HAD AROUND 128000 WHEN BOUGHT IT DIED OUT AT ABOUT 131,000 THEY CLAIMED THAT THE CAR WAS FULLY INSPECTED WAS A TOTAL FAILURE HAD TO SPEND A 1000 PLUS DOLLARS AT GOOD YEAR TO MONTHS AFTER BOUGHT HAD NO HEAT [XXX] HEADS COULD FIX IT I WANT MY MONEY BACK FOR THE CAR I WAY OVE…
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I BOUGHT THE CAR USED AT DEALERSHIP IN ROCHESTER NY IT HAD AROUND 128000 WHEN BOUGHT IT DIED OUT AT ABOUT 131,000 THEY CLAIMED THAT THE CAR WAS FULLY INSPECTED WAS A TOTAL FAILURE HAD TO SPEND A 1000 PLUS DOLLARS AT GOOD YEAR TO MONTHS AFTER BOUGHT HAD NO HEAT [XXX] HEADS COULD FIX IT I WANT MY MONEY BACK FOR THE CAR I WAY OVER PAY I PAID 5300 WITH TAXES AND SITTING IN MY DRIVE WAY DEAD... THE CALL THE DEAKER NO RESPONSE I HAVE WARRANTY BUT THEY WONT ANSWER OR DO WORK. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10700789
83,817 miles · Mar 17, 2015
Electrical System
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, ONE OF THE KEYS WAS NOT REPAIRED. THE CONTACT MENTIONED THAT WHEN THE SPARE KEY WAS USED THE SECURITY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER AND MANUFA…
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TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, ONE OF THE KEYS WAS NOT REPAIRED. THE CONTACT MENTIONED THAT WHEN THE SPARE KEY WAS USED THE SECURITY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,817. UPDATED 5/5/15*CN UPDATED 9/16/2015 *JS
NHTSA ODI #10694861
Mileage unknown · Mar 8, 2015
Engine
INTAKE MANIFOLD GASKET. WHY ARE THE DEFECTED? THERE ARE SO MANY COMPLAINTS ABOUT FAULTY ONES AND STILL YOU HAVE NOT CHANGED TO BETTER GASKETS. FIRST THE HEAT GOES AND THEN THE CAR OVERHEATS FOR NO APPARENT REASON. CHANGED THE WATER PUMP AND THERMOSTAT. NOW THE GASKET. FOR THE PRICE YOU PAY FOR THIS CAR IT SHOULD NOT HAVE T…
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INTAKE MANIFOLD GASKET. WHY ARE THE DEFECTED? THERE ARE SO MANY COMPLAINTS ABOUT FAULTY ONES AND STILL YOU HAVE NOT CHANGED TO BETTER GASKETS. FIRST THE HEAT GOES AND THEN THE CAR OVERHEATS FOR NO APPARENT REASON. CHANGED THE WATER PUMP AND THERMOSTAT. NOW THE GASKET. FOR THE PRICE YOU PAY FOR THIS CAR IT SHOULD NOT HAVE TO COST ME ANOTHER 800 TO 1200 MORE FOR A PART YOU CAN FIX WITH CHANGING YOUR PRODUCT YOU USE. I HAVE OWN GMC PRODUCTS FOR OVER 20 YEARS AND THIS IS MY FIRST COMPLAINT ABOUT THEM. JUST BECAUSE I AM HAVING PROBLEMS WITH MY IMPALA WILL NOT KEEP ME FROM TELLING PEOPLE THAT GMC HAS GOOD CARS. JUST WISH THIS PROBLEM WILL FIXED FOR FUTURE OWNERS. WOULD HATE TO BE CALLED A LIAR. ONE OF OUR GMC'S IS A 78 SIERRA CLASSIC WHICH WAS BOUGHT BRAND NEW IN 77. *TR
NHTSA ODI #10692812
99,400 miles · Mar 5, 2015
EngineFire
AFTER PARKING MY CAR, I JUST HAPPENED TO NOTICED SMOKE COMING OUT FROM THE FRONT OF CAR AND I WAS FORTUNATE ENOUGH TO HAVE A DRY CHEMICAL FIRE EXTINGUISHER AVAILABLE TO PUT OUT THE FLAMES. IT APPEARS THAT THERE WAS A VALVE COVER OIL LEAK THAT HAD DRIPPED ONTO THE EXHAUST MANIFOLD THAT CAUSED THE OIL TO IGNITE INTO FLAMES. RESULT…
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AFTER PARKING MY CAR, I JUST HAPPENED TO NOTICED SMOKE COMING OUT FROM THE FRONT OF CAR AND I WAS FORTUNATE ENOUGH TO HAVE A DRY CHEMICAL FIRE EXTINGUISHER AVAILABLE TO PUT OUT THE FLAMES. IT APPEARS THAT THERE WAS A VALVE COVER OIL LEAK THAT HAD DRIPPED ONTO THE EXHAUST MANIFOLD THAT CAUSED THE OIL TO IGNITE INTO FLAMES. RESULTING DAMAGE THAT I'M VISUALLY ABLE TO SEE WAS TO ALL SPARK PLUG WIRES, ENGINE COILS, PLASTIC ENGINE COVER, OIL DIPSTICK, RIGHT ENGINE STRUT, WIRING HARNESS PIGTAIL GOING TO COIL PACK ASSEMBLY AND UNDER HOOD INSULATION. I WILL NOT KNOW FULL EXTENT OF DAMAGE UNTIL I ATTEMPT TO PERFORM THE REPAIRS MYSELF. I HAVE PHOTOS IF SOMEONE WOULD LIKE TO VIEW THEM. ALSO, THE MILEAGE I LISTED OF 99,400 IS APPROXIMATE, IT IS NOT EXACT AS I AM NOT NEAR MY CAR AT THE MOMENT. *TR
NHTSA ODI #10692271
Mileage unknown · Feb 25, 2015
Electrical System
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 03/30/15*LJ UPDATED 9/26/2017*CN
NHTSA ODI #10690717
Official recalls
4Oct 26, 2015
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence & remedy
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Engine And Engine Cooling:engine
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Apr 6, 2015
General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.
Consequence & remedy
Consequence: The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac customer service at 1-800-762-2737 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14574.
Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Jun 23, 2004
CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.
Consequence & remedy
Consequence: DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVEL, AND REDUCED STEERING CONTROL. REDUCED BRAKING OR STEERING CONTROL COULD CAUSE A CRASH.
Remedy: DEALERS ARE TO TIGHTEN BOTH BOLTS TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT CHEVROLET 1-800-630-2438 OR PONTIAC 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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