2004 CHEVY IMPALA: THE SPEEDOMETER STEP SERVO MOTOR IS DEFECTIVE IN MY CAR. IT STARTED ABOUT 2 YEARS AGO GIVING FALSE READINGS. I FOUND OUT ONLINE THAT THERE ARE THOUSANDS OF THEM DOING THIS. THE SAME PROBLEM WITH THE SAME STEP MOTORS USED ON OTHER CHEVY VEHICLES WERE ACTUALLY RECALLED. THIS IS A DANGEROUS SITUATION. I'M HAVING …
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2004 CHEVY IMPALA: THE SPEEDOMETER STEP SERVO MOTOR IS DEFECTIVE IN MY CAR. IT STARTED ABOUT 2 YEARS AGO GIVING FALSE READINGS. I FOUND OUT ONLINE THAT THERE ARE THOUSANDS OF THEM DOING THIS. THE SAME PROBLEM WITH THE SAME STEP MOTORS USED ON OTHER CHEVY VEHICLES WERE ACTUALLY RECALLED. THIS IS A DANGEROUS SITUATION. I'M HAVING TO USE MY GPS FOR A SPEEDOMETER NOW, AND IT CAN BE HARD TO READ AT TIMES. WHY HASN'T CHEVROLET EXTENDED THE RECALL TO THE IMPALA'S AS WELL.THEY MUST BE HOPING THE CAR OWNERS WILL TAKE CARE OF THE PROBLEM IN THEIR VEHICLES FOR THEM? CAN YOU DO ANYTHING ABOUT THIS? THE DEALERSHIPS I'VE TALKED TO SAY THEY EXPECTED CHEVY TO DO SOMETHING ABOUT IT, BUT THEY STILL HAVE NOT PUT OUT THE RECALL ON THE IMPALA. IT'S BEEN GOING ON FOR YEARS NOW. EVEN BEFORE THE 2004 MODEL.THERE ARE MANY OF THESE COMPLAINTS LISTED 'ON LINE'. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10325813
Mileage unknown · Mar 31, 2010
Unknown Or Other
MY 2004 CHEVY IMPALA SPEEDOMETER WENT HAYWIRE
NHTSA ODI #10323240
73,000 miles · Feb 7, 2010
Unknown Or Other
SPEEDOMETER ON 2004 CHEVY IMPALA SUDDENLY CHANGED TO READ 50MPH WHEN NOT EVEN MOVING. THEN WHEN DRIVING IT READS MUCH HIGHER MPH THAN ACTUAL SPEED. WAS RESET BY TURNING IGNITION ON AND OFF SEVERAL TIMES. THIS HAS HAPPENED 2 TIMES SINCE THEN AND CAN BE RESET BUT NOT WHILE DRIVING. THIS IS A SERIOUS SAFETY HAZARD BECAUSE YOU HAVE …
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SPEEDOMETER ON 2004 CHEVY IMPALA SUDDENLY CHANGED TO READ 50MPH WHEN NOT EVEN MOVING. THEN WHEN DRIVING IT READS MUCH HIGHER MPH THAN ACTUAL SPEED. WAS RESET BY TURNING IGNITION ON AND OFF SEVERAL TIMES. THIS HAS HAPPENED 2 TIMES SINCE THEN AND CAN BE RESET BUT NOT WHILE DRIVING. THIS IS A SERIOUS SAFETY HAZARD BECAUSE YOU HAVE NO IDEA HOW FAST YOU ARE ACTUALLY GOING WHEN IT HAPPENS TO MALFUNCTION. *TW
NHTSA ODI #10307336
65,443 miles · Sep 15, 2008
Unknown Or Other
THIS AM DURING MORNING TRAFFIC AND MY VEHICLE CUT OFF. THIS HAPPENED SEVERAL TIMES LEADING TO ME HAVING TO GET MY CAR TOWED TO A CHEVY DEALER. COME TO FIND OUT MY PASSLOCK SENSOR FAILED. *TR
NHTSA ODI #10242324
65,062 miles · Aug 21, 2008
EquipmentUnknown Or Other
THE EVENT ACTUALLY STARTED THE DAY THAT MY WIFE AND I BOUGHT THE VEHICLE. WE BOUGHT OUR VEHICLE USED FROM SANGER FORD IN SANGER, CA. FIRST THE TEMPERATURE GAUGE WENT OUT. LATER THE SPEEDOMETER STOPPED WORKING AND NOW OUR FUEL GAUGE DOESN'T WORK. THE MECHANIC AT SANGER FORD STATED THAT IT WAS THE CLUSTER AND IT WAS NOT COVERED UN…
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THE EVENT ACTUALLY STARTED THE DAY THAT MY WIFE AND I BOUGHT THE VEHICLE. WE BOUGHT OUR VEHICLE USED FROM SANGER FORD IN SANGER, CA. FIRST THE TEMPERATURE GAUGE WENT OUT. LATER THE SPEEDOMETER STOPPED WORKING AND NOW OUR FUEL GAUGE DOESN'T WORK. THE MECHANIC AT SANGER FORD STATED THAT IT WAS THE CLUSTER AND IT WAS NOT COVERED UNDER WARRANTY AND TOLD US IT WOULD COST $507.45 TO REPLACE. WE HAVE SINCE SPOKEN TO GM, WHO INSTRUCTED US TO GET A DIAGNOSTIC AND THEY WOULD TAKE IT FROM THERE. WE PAID $85 FOR A DIAGNOSTIC AT TOM BENSON CHEVROLET IN SAN ANTONIO, TX. GM THEN TOLD US THAT THERE IS NO RECALL FOR THE CLUSTER ON THE IMPALA, BUT THERE ARE RECALLS ON THE CHEVY TAHOE, SUBURBAN AND THE SILVERADO AND THAT IF WE WANTED IT REPLACED WE COULD DEDUCT THE COST OF THE DIAGNOSTIC FROM WHAT TOM BENSON WANTED TO CHARGE TO REPLACE IT, WHICH WAS $500. I HAVE SEEN COMMENTS ONLINE FROM OTHER '04 IMPALA OWNERS COMPLAINING ABOUT THEIR CLUSTER GOING OUT, THEY JUST EITHER PAID TO HAVE IT REPLACED AND THE ONES WHO DIDN'T HAVE THE MONEY TO REPLACE IT, LIKE MYSELF, ARE STUCK WITH NOT KNOWING HOW FAST THEY ARE DRIVING, HOW MUCH GAS THEY HAVE OR IF THEIR ENGINE IS RUNNING HOT. PLEASE HELP US. I KNOW THAT THIS IS A MAJOR PROBLEM AND GM DOESN'T WANT TO HAVE TO PAY TO FIX IT. *TR
NHTSA ODI #10239170
Mileage unknown · Jun 27, 2008
Unknown Or Other
PASS LOCK SYSTEM FAILS. CAR WILL NOT START. HAVE TO WAIT 10 MIN. TO TRY IT AGAIN. HEARD OF OTHERS WITH SAME COMPLAINT. IF SO MANY COMPLAINTS, WHY HAS THERE NOT BEEN A RECALL. HAVE READ THAT EVEN GETTING IT FIXED WILL NOT ALWAYS SOLVE THE PROBLEM. VERY EXPENSIVE TO.
NHTSA ODI #10232566
Mileage unknown · Sep 22, 2004
Power TrainService Brakes, AirStructure
BOUGHT A 2004 FROM RUSS DARROW GROUP IN MADISON WI. THIS CAR WAS A RENTAL CAR WE PAID 19K FOR IT AND IT HAS 30K MILES ON IT. IT SHAKES WHEN DRIVING OVER 50MPH AND THE BRAKES ARE UNRELIABLE. THE SALESMAN COOERICED US INTO THIS CAR, AND WE TRIED TO RECTIFY THE MATTER WITHIN 48 HOURS, BUT THEY WON'T COOPERATE. THERE ARE 2004 CARS W…
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BOUGHT A 2004 FROM RUSS DARROW GROUP IN MADISON WI. THIS CAR WAS A RENTAL CAR WE PAID 19K FOR IT AND IT HAS 30K MILES ON IT. IT SHAKES WHEN DRIVING OVER 50MPH AND THE BRAKES ARE UNRELIABLE. THE SALESMAN COOERICED US INTO THIS CAR, AND WE TRIED TO RECTIFY THE MATTER WITHIN 48 HOURS, BUT THEY WON'T COOPERATE. THERE ARE 2004 CARS WITH 0 MILES FOR LESS MONEY, THAT HAVE NOT BEEN IN ANY ACCIDENTS. THE FRONT END IS OUT OF ALLIGNMENT AND IT IS UNSAFE TO DRIVE. IT IS A 2004 CHEVY IMPALA. WE WANT A DIFFERENT, SAFE CAR, WE DO NOT WANT THIS FIXED. THE PAYMENTS ARE ALMOST 500 PER MONTH FOR SIX YEARS. THERE ARE THREE DIFFERENT MILEAGE AMOUNTS ON THE PAPERS AND ON THE CONTRACT THE ODOMETER SAYS 0 STRIKEN OUT. PLEASE HELP. THANK YOU. *AK
NHTSA ODI #10093010
Mileage unknown · Jul 15, 2004
Unknown Or Other
I BOUGHT A CAR FOR 18995. ON A DAY LATER THE DEALER PUT ON THE NEWS PAPER THE SAME CAR STOCK # FOR 12995. IM TRYING TO FIX THIS MATTER WITH THE DEALER BUT THEIR SAY IS JUST TO ATTRACT PEOPLE. *LA
NHTSA ODI #10081157
6 miles · Mar 25, 2004
Unknown Or Other
DRIVER SAYS "EVERY TIME THEY GET IN AND OUT OF THE CAR THEY GET SHOCKED." OWNER HAS TRIED SCOTCH GUARD AND FABRIC SOFTENER AND NOTHING HELPS. OWNER LATER TOOK VEHICLE TO THE DEALER AND WAS TOLD THAT THE VEHICLE SHOWS NO SIGN OF DEFECTS AND THERE IS NOTHING THEY CAN DO. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence & remedy
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Engine And Engine Cooling:engine
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.
Consequence & remedy
Consequence: The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac customer service at 1-800-762-2737 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14574.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.
Consequence & remedy
Consequence: DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVEL, AND REDUCED STEERING CONTROL. REDUCED BRAKING OR STEERING CONTROL COULD CAUSE A CRASH.
Remedy: DEALERS ARE TO TIGHTEN BOTH BOLTS TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT CHEVROLET 1-800-630-2438 OR PONTIAC 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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