NHTSA owner reports · September 18, 2026 snapshot.
Exterior Lighting complaints
104 reportsClear category filter82,000 miles · Mar 14, 2011
Electrical SystemExterior LightingInterior Lighting
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE HEADLIGHTS WERE ILLUMINATED AND AS THE LOW BEAMS WERE SWITCHED TO HIGH BEAMS, THE INTERIOR AND EXTERIOR LIGHTS FAILED. AS THE LOW BEAMS WERE ENGAGED, THE INTERIOR AND EXTERIOR LIGHTS CAME BACK ON THE FAILURE RECURRED WHENEVER THE EXTERIOR LIGHTING WAS SWITCHED FROM LOW BEAMS …
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TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE HEADLIGHTS WERE ILLUMINATED AND AS THE LOW BEAMS WERE SWITCHED TO HIGH BEAMS, THE INTERIOR AND EXTERIOR LIGHTS FAILED. AS THE LOW BEAMS WERE ENGAGED, THE INTERIOR AND EXTERIOR LIGHTS CAME BACK ON THE FAILURE RECURRED WHENEVER THE EXTERIOR LIGHTING WAS SWITCHED FROM LOW BEAMS TO HIGH BEAMS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 82,000. UPDATED 05/04/11 *BF UPDATED 05/11/11
NHTSA ODI #10390039
92,333 miles · Jan 31, 2011
Exterior Lighting
THERE HAVE BEEN NUMEROUS OCCURRENCES OF THIS INCIDENT DURING THE LAST YEAR; THE LATEST BEING LAST NIGHT. LAST NIGHT, I WAS RUNNING SOMEWHERE BETWEEN 55 AND 60 MPH ON A VERY DARK NIGHT WITH MY BRIGHT LIGHTS ON WHEN ALL OF A SUDDEN MY HEADLIGHTS WENT OUT. THE INSTRUMENT PANEL LIGHTS REMAINED LIT. AFTER FRANTICALLY ACTIVATING THE S…
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THERE HAVE BEEN NUMEROUS OCCURRENCES OF THIS INCIDENT DURING THE LAST YEAR; THE LATEST BEING LAST NIGHT. LAST NIGHT, I WAS RUNNING SOMEWHERE BETWEEN 55 AND 60 MPH ON A VERY DARK NIGHT WITH MY BRIGHT LIGHTS ON WHEN ALL OF A SUDDEN MY HEADLIGHTS WENT OUT. THE INSTRUMENT PANEL LIGHTS REMAINED LIT. AFTER FRANTICALLY ACTIVATING THE STEERING COLUMN BRIGHT/DIM SWITCH, THE DIM LIGHTS CAME BACK ON. THIS IS A VERY DANGEROUS SITUATION BECAUSE WE LIVE DOWN LONG, CURVY MOUNTAIN BACK ROADS THAT ARE NOT LIT. THIS IS A VERY SERIOUS SAFETY ISSUE THAT IS GOING TO GET SOMEONE KILLED. MY RESEARCH REVEALS THAT THERE HAVE BEEN UNTOLD NUMBERS OF IDENTICAL INCIDENTS INVOLVING THE 2004 IMPALA. I AM NOT GOING TO PAY A TAX PAYER BAILED OUT GENERAL MOTORS TO FIX A DESIGN RELATED SAFETY ISSUE. BEFORE I DO, I WILL CONTACT MY ATTORNEY AND INITIATE A CLASS ACTION LAW SUIT. IS IT GOING TO TAKE THE NEEDLESS DEATH OF MANY PEOPLE TO GET GM TO FIX THIS PROBLEM? HELLO OUT THERE. IS ANYONE LISTENING?
NHTSA ODI #10380477
102,000 miles · Jan 14, 2011
Exterior Lighting
HEADLIGHTS GO OFF WHILE DRIVING, THEN COME BACK ON AUTOMATICALLY. SOMETIMES WHEN THEY GO OFF THEY ARE OFF FOR UP TO 5 MINUTES. VERY DANGEROUS TO DRIVE AT NIGHT AS YOU DO NOT KNOW WHEN IT WILL HAPPEN. *TR
NHTSA ODI #10376748
110,000 miles · Dec 20, 2010
Exterior Lighting
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 65 MPH THE HEADLIGHTS WOULD SHUT OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT BECAUSE THEY SHUT OFF INTERMITTENTLY THEY CAN NOT REPAIR THEM UNLESS THEY FAIL COMPLETELY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO…
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TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 65 MPH THE HEADLIGHTS WOULD SHUT OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT BECAUSE THEY SHUT OFF INTERMITTENTLY THEY CAN NOT REPAIR THEM UNLESS THEY FAIL COMPLETELY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 110,000.
NHTSA ODI #10371757
82,000 miles · Nov 18, 2010
Exterior Lighting
IN MY 2004 CHEVROLET IMPALA NIGHT DRIVING IS UNSAFE. I WILL BE DRIVING DOWN THE ROAD WHEN ITS DARK AND I WILL HAVE A CHANCE TO TURN ON MY BRIGHT HEADLIGHTS FOR A BETTER VISION OF THE ROAD. AFTER TURNING THEM ON I CAN DRIVE ABOUT 5 OR SO MILES AND THE HEADLIGHTS WILL SHUT OFF. THE ONLY WAY TO REGAIN THE HEADLIGHTS IS BY TURNING O…
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IN MY 2004 CHEVROLET IMPALA NIGHT DRIVING IS UNSAFE. I WILL BE DRIVING DOWN THE ROAD WHEN ITS DARK AND I WILL HAVE A CHANCE TO TURN ON MY BRIGHT HEADLIGHTS FOR A BETTER VISION OF THE ROAD. AFTER TURNING THEM ON I CAN DRIVE ABOUT 5 OR SO MILES AND THE HEADLIGHTS WILL SHUT OFF. THE ONLY WAY TO REGAIN THE HEADLIGHTS IS BY TURNING OFF THE BRIGHTS. YOU LOOSE ALL LIGHTS, NOT JUST THE BRIGHTS. THE ONLY LIGHTS ON ARE THE PARKING LIGHTS. VERY UNSAFE AND YOU CANNOT SEE THE ROAD. ALSO EVERYONES IN AWHILE THE LIGHTS WILL BLINK. IT HAPPENS AT LEAST ONCE EVERY TIME IF I GO ON AT LEAST A 20 MINUTE DRIVE AND ARE TURNING BRIGHTS ON AND OFF. NO BUTTONS ARE INVOLVED WHEN THE LIGHTS GO OUT. THEY JUST AUTOMATICALLY SHUT OFF BY THEMSELVES. VERY SCARY AND VERY UNSAFE IF YOU DON'T KNOW HOW TO GET THEM WORKING AGAIN. HAVE HEARD THAT IT MAY BE THE BRIGHTS SWITCH BUT THOSE ARE WAY OVERPRICED. *TR
NHTSA ODI #10366765
50,000 miles · Oct 4, 2010
Electrical SystemExterior Lighting
LOW BEAMS ARE NO LONGER OPERABLE ON THE CAR. SEEMS TO BE A RUNNING THEME WITH THE CHEVY IMPALA CARS. 2004 CHEVY IMPALA I HAVE ALREADY SPENT MORE IN REPAIRS THAN TO PURCHASE THE VEHICLE. TRANSMISSION, FRONT DRIVE LINE AND NOW MY PASSLOCK LOCKS ME OUT OF THE CAR- CAR WON'T TURN ON FOR SOMETIMES 3 DAYS. LIGHTS QUIT WORKING ABOU…
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LOW BEAMS ARE NO LONGER OPERABLE ON THE CAR. SEEMS TO BE A RUNNING THEME WITH THE CHEVY IMPALA CARS. 2004 CHEVY IMPALA I HAVE ALREADY SPENT MORE IN REPAIRS THAN TO PURCHASE THE VEHICLE. TRANSMISSION, FRONT DRIVE LINE AND NOW MY PASSLOCK LOCKS ME OUT OF THE CAR- CAR WON'T TURN ON FOR SOMETIMES 3 DAYS. LIGHTS QUIT WORKING ABOUT ONE MONTH AGO I LIVE IN HAWAII AND CAN'T GET MY CAR TO PASS SAFETY INSPECTION TO GET MY STICKER SO I NOW HAVE A CAR WITH 60,000 MILES THAT CAN'T BE DRIVEN ON THE ROAD, CAN'T BE SOLD. IMPALA'S ARE MONEY SUCKING DANGEROUS LEMON VEHICLES. I CAN'T AFFORD TO FIX IT CAN'T SELL IT SO NOW WHAT THE HELL AM I SUPPOSED TO DO WITH THIS CAR???????????? *TR
NHTSA ODI #10359150
65,000 miles · Sep 23, 2010
Exterior Lighting
2004 CHEVROLET IMPALA 3.4L V6, 70,000 MILES. RIGHT TURN SIGNAL INTERMITTENT FAILURE STARTED OCCURRING AT AROUND 65,000 MILES - INTERIOR DASH TURN SIGNAL INDICATOR BLINKS RAPIDLY BUT THE ACTUAL TURN SIGNAL DOES NOT FLASH AT ALL. I CHECKED ALL LAMPS AND FUSES THEN REPLACED THE HAZARD SWITCH AS SUGGESTED BY SOME CAR FORUMS BUT T…
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2004 CHEVROLET IMPALA 3.4L V6, 70,000 MILES. RIGHT TURN SIGNAL INTERMITTENT FAILURE STARTED OCCURRING AT AROUND 65,000 MILES - INTERIOR DASH TURN SIGNAL INDICATOR BLINKS RAPIDLY BUT THE ACTUAL TURN SIGNAL DOES NOT FLASH AT ALL. I CHECKED ALL LAMPS AND FUSES THEN REPLACED THE HAZARD SWITCH AS SUGGESTED BY SOME CAR FORUMS BUT THE PROBLEM REMAINS! *TR
NHTSA ODI #10357183
73,000 miles · Aug 13, 2010
Exterior Lighting
THE TOGGLE BETWEEN LOW BEAM AND HIGH BEAM QUIT WORKING, IT WON'T STAY IN HIGH BEAM, BUT THAT DIDN'T AFFECT MY LIFE VERY MUCH. BUT SUDDENLY, THE DRIVING LIGHTS WENT OUT ON THIS 2004 CHEVY IMPALA. THIS IS DANGEROUS, NOT JUST A MINOR INCONVENIENCE, AND NOW I CANNOT DRIVE AT NIGHT AT ALL, DRAMATICALLY AFFECTING MY LIFE. THE PART …
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THE TOGGLE BETWEEN LOW BEAM AND HIGH BEAM QUIT WORKING, IT WON'T STAY IN HIGH BEAM, BUT THAT DIDN'T AFFECT MY LIFE VERY MUCH. BUT SUDDENLY, THE DRIVING LIGHTS WENT OUT ON THIS 2004 CHEVY IMPALA. THIS IS DANGEROUS, NOT JUST A MINOR INCONVENIENCE, AND NOW I CANNOT DRIVE AT NIGHT AT ALL, DRAMATICALLY AFFECTING MY LIFE. THE PART IS EXTREMELY EXPENSIVE TO REPLACE, BETWEEN $550 AND $800, AND THAT SEEMS TO RISE TO THE LEVEL OF A MANUFACTURER RESPONSIBILITY, GIVEN THE SIMILAR CONSUMER ITEMS THAT HAVE SWITCHES THAT PERFORM SATISFACTORILY FAR LONGER IN THE LIFE OF A PRODUCT. *TR
NHTSA ODI #10349259
137,000 miles · Apr 3, 2010
Exterior Lighting
HEAD LIGHTS WENT OUT COMPLETELY ON CAR. THE ONLY WAY TO HAVE HEAD LIGHT IS TO PULL THE BRIGHT LIGHT SWITCH BACK AND HOLD IT. SO ONE HAND FOR BRIGHT LIGHT AND ONE FOR STEERING. SO WITH ON COMING TRAFFIC ITS EITHER THE BRIGHT LIGHTS OR NO LIGHTS. HAPPENED ON A VERY DARK NIGHT ON A COUNTRY ROAD. COULD HAVE BEEN A VERY BAD ACCIDENT.…
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HEAD LIGHTS WENT OUT COMPLETELY ON CAR. THE ONLY WAY TO HAVE HEAD LIGHT IS TO PULL THE BRIGHT LIGHT SWITCH BACK AND HOLD IT. SO ONE HAND FOR BRIGHT LIGHT AND ONE FOR STEERING. SO WITH ON COMING TRAFFIC ITS EITHER THE BRIGHT LIGHTS OR NO LIGHTS. HAPPENED ON A VERY DARK NIGHT ON A COUNTRY ROAD. COULD HAVE BEEN A VERY BAD ACCIDENT. LUCKY THAT MY 3 SMALL CHILDREN WHERE NOT WITH ME
NHTSA ODI #10323606
80,000 miles · Mar 9, 2010
Electrical SystemExterior Lighting
THE HEADLIGHTS ON MY 2004 CHEVY IMPALA RANDOMLY GO OUT AT NIGHT WITHOUT ANY WARNING. THIS SEEMS TO BE CAUSED BY A DEFECTIVE DIMMER SWITCH. THE ONLY WAY TO GET THE LIGHTS BACK ON IS BY ACTIVATING/FLICKING THE DIMMER SWITCH SO AS TO SWITCH BETWEEN HIGH/LOW BEAMS. NO SIGNIFICANT EVENTS LED UP TO THIS PROBLEM. IT APPEARED RA…
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THE HEADLIGHTS ON MY 2004 CHEVY IMPALA RANDOMLY GO OUT AT NIGHT WITHOUT ANY WARNING. THIS SEEMS TO BE CAUSED BY A DEFECTIVE DIMMER SWITCH. THE ONLY WAY TO GET THE LIGHTS BACK ON IS BY ACTIVATING/FLICKING THE DIMMER SWITCH SO AS TO SWITCH BETWEEN HIGH/LOW BEAMS. NO SIGNIFICANT EVENTS LED UP TO THIS PROBLEM. IT APPEARED RANDOMLY AND WITHOUT ANY WARNING. THIS PROBLEM OCCURRED ROUGHLY ONCE EVERY TWO WEEKS THROUGHOUT SEVERAL MONTHS UNTIL THE DIMMER SWITCH HAD COMPLETELY FAILED. APPROXIMATELY HALFWAY THROUGH THE TIME PERIOD FROM ONSET OF THE PROBLEM UNTIL FAILURE OF THE SWITCH, THE SWITCH ITSELF BEGAN TO FEEL ODD. IT WOULD ALLOW THE HEADLIGHTS TO CHANGE BEAM WITHOUT ACTUALLY CLICKING INTO POSITION. DURING THE LATTER HALF OF THE FAILURE PERIOD, THE LIGHT FAILURE SEEMED CONSISTENT WITH THE IMPROPER OPERATION OF THE SWITCH. THE SWITCH NOW IS COMPLETELY FAILED WITH MY LIGHTS STUCK ON LOW BEAM. I CAN PULL BACK ON THE SWITCH TO ACTIVATE THE HIGH BEAMS, BUT THEY DO NOT REMAIN ON WHEN I RELEASE THE SWITCH. THE LIGHTS GO BACK TO LOW BEAM. I AM CURRENTLY IN THE PROCESS OF CHANGING THE SWITCH WHICH IS PROVING VERY COSTLY. *TR
NHTSA ODI #10318046
Official recalls
4Oct 26, 2015
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence & remedy
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Engine And Engine Cooling:engine
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Apr 6, 2015
General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.
Consequence & remedy
Consequence: The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac customer service at 1-800-762-2737 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14574.
Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Jun 23, 2004
CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.
Consequence & remedy
Consequence: DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVEL, AND REDUCED STEERING CONTROL. REDUCED BRAKING OR STEERING CONTROL COULD CAUSE A CRASH.
Remedy: DEALERS ARE TO TIGHTEN BOTH BOLTS TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT CHEVROLET 1-800-630-2438 OR PONTIAC 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗