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2004 Chevrolet Impala

Owner reports · Recalls · Investigations

When problems were reported

Mileage at the reported incident

860 reports with mileage · 212 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 681 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 71 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

44 crash reports21 fire reports34 injury reports

Exterior Lighting complaints

104 reports
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26,980 miles · Oct 26, 2007
Exterior Lighting

LAST WINTER I WAS DRIVING TO WORK ON A DARK MORNING AND WITHOUT WARNING MY HEADLIGHTS WENT TOTALLY OUT. I KEPT FLIPPING MY HEADLIGHT SWITCH OFF AND ON AND MY DIMMER SWITCH UNTIL THEY CAME BACK ON. I CONTINUED DOWN THE ROAD AND IT HAPPENED REPEATEDLY UNTIL I GOT TO WORK. TOOK IT TO THE DEALER, THEY REPLACED A COMPUTER MODULE. …

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LAST WINTER I WAS DRIVING TO WORK ON A DARK MORNING AND WITHOUT WARNING MY HEADLIGHTS WENT TOTALLY OUT. I KEPT FLIPPING MY HEADLIGHT SWITCH OFF AND ON AND MY DIMMER SWITCH UNTIL THEY CAME BACK ON. I CONTINUED DOWN THE ROAD AND IT HAPPENED REPEATEDLY UNTIL I GOT TO WORK. TOOK IT TO THE DEALER, THEY REPLACED A COMPUTER MODULE. I DIDN'T THINK TO MUCH ABOUT IT UNTIL THIS MORNING WHEN IT HAPPENED AGAIN. IT HAS BEEN COOL OR COLD OUT BOTH TIMES IT HAS HAPPENED SO I DON'T KNOW IF IT HAS ANYTHING TO DO WITH TEMPERATURE OR NOT. I HAVE LOST TIME FROM WORK BECAUSE OUR AREA AUTO DEALERS SERVICE DEPTS. ARE NOT OPEN ON SATURDAYS, NOT TO MENTION THE DANGER OF DRIVING A BLACK CAR IN THE DARK WITH NO HEADLIGHTS! *TR

NHTSA ODI #10206988

61,000 miles · Sep 24, 2007
Exterior Lighting

SUDDENLY THE DIRECTIONAL SIGNALS FAILED TO WORK. THE LIGHT WOULD GO ON AND THEN STAY ON. WHEN I TURN OFF THE ENGINE AND RESTART MANY TIMES THEY WILL AGAIN WORK FOR AWHILE AND THEN SUDDENLY STOPPED AGAIN. I'VE CHECKED THE FUZES, ETC. BUT NOTHING HELPS. THIS COULD PRESENT SAFETY ISSUES. CHECKING ON THE INTERNET I FIND MANY HA…

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SUDDENLY THE DIRECTIONAL SIGNALS FAILED TO WORK. THE LIGHT WOULD GO ON AND THEN STAY ON. WHEN I TURN OFF THE ENGINE AND RESTART MANY TIMES THEY WILL AGAIN WORK FOR AWHILE AND THEN SUDDENLY STOPPED AGAIN. I'VE CHECKED THE FUZES, ETC. BUT NOTHING HELPS. THIS COULD PRESENT SAFETY ISSUES. CHECKING ON THE INTERNET I FIND MANY HAVE HAD THIS SAME PROBLEMS. *JB

NHTSA ODI #10204030

30,000 miles · Sep 13, 2007
Electrical SystemExterior LightingPower Train

WOW SAME PROBLEM AS EVERYONE ELSE. SPEED DOES NOT REGISTER PROPERLY SEEMS TO BE WHENEVER IT WANTS IT WILL SHOW SPEEDS HIGHER THEN WHAT THEY ARE. THIS IS A DANGER BECAUSE SPEEDS ARE GUESSED IN SCHOOL ZONES AND HIGHWAYS. AFTER A COUPLE DAYS SPEED WILL BEGIN TO WORK OK. NOW THE BLOWER MOTOR AND HEATER DO NOT WORK UNLESS YOU POUND B…

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WOW SAME PROBLEM AS EVERYONE ELSE. SPEED DOES NOT REGISTER PROPERLY SEEMS TO BE WHENEVER IT WANTS IT WILL SHOW SPEEDS HIGHER THEN WHAT THEY ARE. THIS IS A DANGER BECAUSE SPEEDS ARE GUESSED IN SCHOOL ZONES AND HIGHWAYS. AFTER A COUPLE DAYS SPEED WILL BEGIN TO WORK OK. NOW THE BLOWER MOTOR AND HEATER DO NOT WORK UNLESS YOU POUND BY THE ASHTRAY AREA AND HOPEFULLY THE AIR CONDITIONING WILL START BLOWING BUT THE HEAT WILL NOT COME ON WHEN SWITCHED TO HEAT. THIS IS A SAFETY ISSUE LIVING IN MONTANA WHEN IT GETS BELOW 32 AND COLDER IT WOULD BE NICE THIS WINTER TO THAW OUT THE WINDOWS SO I CAN SEE WHEN DRIVING AT UNKNOWN SPEEDS. SOMETIMES WHEN THE AIR IS BLOWING YOU CAN SMELL SOMETHING BURNING. WE ARE IN DROUGHT CONDITIONS IN MONTANA AND IF MY CAR WERE TO CATCH ON FIRE ON SIDE OF ROAD AND CONTINUE UP THE MOUNTAINS THIS COULD BE A DISASTER BE CREATING A WILDFIRE. I AM UNHAPPY WITH MY CAR WHICH HAS STARTED PROBLEMS AROUND THE 30,000 MILE MARK. ANOTHER PROBLEM IS THE HIGH BEAM SWITCH IS NEEDING TO BE CLICKED TWICE BEFORE DIMMING DOWN FROM HIGH BEAM. THIS IS A SAFETY ISSUE DUE TO BLINDING ONCOMING TRAFFIC. TRANSMISSION HAS BEEN LIKE SLIPPING INTO GEAR AS WELL. *TR

NHTSA ODI #10202854

41,000 miles · Mar 21, 2007
Exterior Lighting

THE BLINKER SWITCH MALFUNCTIONS FROM BRIGHT TO DIM, SOMETIMES GOES BLACK *AK.

NHTSA ODI #10185786

47,700 miles · Mar 8, 2007
Exterior Lighting

DRIVING ALONG AT NIGHT WITH HEADLIGHTS ON AND THEY JUST WENT OUT, LUCKILY, THERE WAS A BRIGHT MOON AND STRAIGHT HIGHWAY, HAPPENED 3 MORE TIMES ON WAY HOME, APPROXIMATELY 10 MILES. AFTER TURNING CAR OFF AND ON, LIGHTS OFF AND ON, THEY WOULD COME BACK ON. HAVE NOT DRIVEN IT AFTER DARK SINCE THEN. EXPERIENCED MORE PROBLEMS. *JB

NHTSA ODI #10184495

75,000 miles · Feb 16, 2007
Exterior Lighting

DRIVING AT NIGHT, HEADLIGHTS TURNED OFF ON THEIR OWN. PULLED FORWARD SEVERAL TIMES ON THE DIMMER SWITCH AND THEY CAME BACK ON. IF THE DIMMER SWITCH IS ON LO-BEAM & SWITCHED TO HI-BEAM, OCCASIONALLY THERE IS NO "CLICK". THIS IS WHEN THE LIGHTS GO OFF. IF I HEAR THE "CLICK" THE LIGHTS HAVE NOT FAILED. WILL SCHEDULE APPOINTMENT WI…

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DRIVING AT NIGHT, HEADLIGHTS TURNED OFF ON THEIR OWN. PULLED FORWARD SEVERAL TIMES ON THE DIMMER SWITCH AND THEY CAME BACK ON. IF THE DIMMER SWITCH IS ON LO-BEAM & SWITCHED TO HI-BEAM, OCCASIONALLY THERE IS NO "CLICK". THIS IS WHEN THE LIGHTS GO OFF. IF I HEAR THE "CLICK" THE LIGHTS HAVE NOT FAILED. WILL SCHEDULE APPOINTMENT WITH DEALER TO CORRECT THE PROBLEM. *JB

NHTSA ODI #10182795

Mileage unknown · Jan 19, 2007
Exterior Lighting

I LOST MY BRIGHT LIGHTS ON MY 04 CHEVY IMPALA. MY DAUGHTER HAD FILED THE SAME COMPLAINT ON HER 04 IMPALA ALSO IN OCT. OF 06. I NOW HAVE TO GET MY DIMMER SWITCH REPLACED, AND I KNOW YOU HAD A RECALL ON THE 02'S, WHY NOT THE 04'S ALSO?*JB

NHTSA ODI #10179193

24,000 miles · Dec 15, 2006
Exterior Lighting

CHEVY 2004 IMPALA FOR NO REASON THE HEAD LIGHTS WILL TURN OFF AND WILL NOT COME BACK ON... I HAVE BEEN CAUGHT SEVERAL TIMES IN VERY DANGEROUS ROADS WHEN THIS HAS HAPPENED.... THANKFULLY NO CRASHES OR INJURIED. I CALLED CHEVY SEVERAL TIMES AND THEY CAN'T TELL ME WHY IT HAPPENS OR HOW TO FIX IT. *JB

NHTSA ODI #10176267

61,925 miles · Jun 4, 2006
Exterior Lighting

I WAS DRIVING HOME ONE NIGHT AT ABOUT 9:30 IN THE COUNTRY AND IT WAS PITCH-BLACK WHEN ALL OF A SUDDEN MY HEADLIGHTS GO OUT. I HAD TO BE GOING ABOUT 55 MPH WHEN THIS OCCURRED. THEY WOULDN'T COME BACK ON UNTIL I PULLED THE DIMMER SWITCH IN AND OUT REPEATEDLY. LUCKILY I WAS FAMILIAR WITH THE AREA TO COME TO A STOP WITHOUT INCIDE…

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I WAS DRIVING HOME ONE NIGHT AT ABOUT 9:30 IN THE COUNTRY AND IT WAS PITCH-BLACK WHEN ALL OF A SUDDEN MY HEADLIGHTS GO OUT. I HAD TO BE GOING ABOUT 55 MPH WHEN THIS OCCURRED. THEY WOULDN'T COME BACK ON UNTIL I PULLED THE DIMMER SWITCH IN AND OUT REPEATEDLY. LUCKILY I WAS FAMILIAR WITH THE AREA TO COME TO A STOP WITHOUT INCIDENT. WITHIN THE NEXT COUPLE OF DAYS I WILL BE TAKING MY CAR IN TO A DEALER AND GET AN INSPECTION. *NM

NHTSA ODI #10158957

28,000 miles · May 22, 2006
Exterior Lighting

DT*: THE CONTACT STATED THE HEAD LIGHTS FAIL INTERMITTENTLY WITHOUT WARNING. THE PROBLEM BEGAN FOUR MONTHS AGO AND THE VEHICLE WAS TAKEN TO SERVICE DEALER WHO REPLACED AN UNKNOWN MODULE. THE PROBLEM HAS NOW RETURNED AND THE HEAD LIGHTS GO OUT WITHOUT WARNING AND RE ILLUMINATE WITHOUT WARNING. MANIPULATING THE SWITCH DOES NOT …

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DT*: THE CONTACT STATED THE HEAD LIGHTS FAIL INTERMITTENTLY WITHOUT WARNING. THE PROBLEM BEGAN FOUR MONTHS AGO AND THE VEHICLE WAS TAKEN TO SERVICE DEALER WHO REPLACED AN UNKNOWN MODULE. THE PROBLEM HAS NOW RETURNED AND THE HEAD LIGHTS GO OUT WITHOUT WARNING AND RE ILLUMINATE WITHOUT WARNING. MANIPULATING THE SWITCH DOES NOT AUTOMATICALLY MAKE THE LIGHTS RE ILLUMINATE. THE CONTACT IS PLANNING TO MAKE AN APPOINTMENT WITH THE DEALER LATER TODAY FOR INSPECTION. THE VEHICLE IS A POLICE CRUISER.

NHTSA ODI #10157980

Official recalls

4

15V701000 · Engine And Engine Cooling:engine; Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

Oct 26, 2015

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence & remedy

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Additional source detail variants (2)

Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Engine And Engine Cooling:engine

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

15V201000 · Engine And Engine Cooling:engine

Apr 6, 2015

General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.

Consequence & remedy

Consequence: The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.

Remedy: GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac customer service at 1-800-762-2737 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14574.

14V400000 · Electrical System:ignition

Jul 3, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

04V287000 · Service Brakes, Hydraulic

Jun 23, 2004

CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.

Consequence & remedy

Consequence: DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVEL, AND REDUCED STEERING CONTROL. REDUCED BRAKING OR STEERING CONTROL COULD CAUSE A CRASH.

Remedy: DEALERS ARE TO TIGHTEN BOTH BOLTS TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT CHEVROLET 1-800-630-2438 OR PONTIAC 1-800-620-7668.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.