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2004 Chevrolet Impala

Owner reports · Recalls · Investigations

When problems were reported

Mileage at the reported incident

860 reports with mileage · 212 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 681 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 71 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

44 crash reports21 fire reports34 injury reports

Electrical System complaints

681 reports
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Mileage unknown · Jun 30, 2008
Electrical System

WE HAVE A CHEVY IMPALA AND THE SPEEDOMETER DOESN'T WORK PROPERLY. SOMETIMES IT STAYS AT 0 AND OTHER TIMES IT SAYS SOME RIDICULOUS SPEED. WE HAVE RESEARCHED AND SEVERAL PEOPLE ALSO HAVE THIS PROBLEM. OWNERS OF THESE CARS SHOULD NOT HAVE TO PAY FOR THE FIX BECAUSE THEY DID NOTHING WRONG AND ITS A CRUCIAL PART OF THE CAR. GM SCREWE…

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WE HAVE A CHEVY IMPALA AND THE SPEEDOMETER DOESN'T WORK PROPERLY. SOMETIMES IT STAYS AT 0 AND OTHER TIMES IT SAYS SOME RIDICULOUS SPEED. WE HAVE RESEARCHED AND SEVERAL PEOPLE ALSO HAVE THIS PROBLEM. OWNERS OF THESE CARS SHOULD NOT HAVE TO PAY FOR THE FIX BECAUSE THEY DID NOTHING WRONG AND ITS A CRUCIAL PART OF THE CAR. GM SCREWED UP AND SHOULD RECALL BECAUSE IT IS DANGEROUS WHEN PEOPLE DRIVE WITHOUT THE SPEEDOMETER BECAUSE THEY DON'T HAVE THE MONEY OR DON'T WANT TO WASTE IT. *TR

NHTSA ODI #10232774

98,000 miles · Jun 27, 2008
Electrical SystemSteering

TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 50 MPH AND DECELERATING, THE CONTACT OBSERVED THAT THE SPEEDOMETER WAS PROVIDING INACCURATE READINGS. THE FAILURE OCCURS FREQUENTLY AND WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER. IN ADDITION, THE STEERING WHEEL MAKES A LOUD CLUN…

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TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 50 MPH AND DECELERATING, THE CONTACT OBSERVED THAT THE SPEEDOMETER WAS PROVIDING INACCURATE READINGS. THE FAILURE OCCURS FREQUENTLY AND WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER. IN ADDITION, THE STEERING WHEEL MAKES A LOUD CLUNKING NOISE WHEN MAKING A TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT NO MALFUNCTIONS WERE FOUND WITH THE STEERING WHEEL. THE FAILURE MILEAGE WAS 98,000 AND CURRENT MILEAGE WAS 103,000.

NHTSA ODI #10232520

98,000 miles · Jun 26, 2008
Electrical SystemFuel System, GasolinePower Train

THE SPEEDOMETER STARTED GETTING STUCK ABOUT SIX MONTHS AGO. FOR ABOUT EIGHT MONTHS I HAVE NOTICED THAT WHEN I TURN THE STEERING WHEEL I HEAR A NOISE IN THE FRONT OF THE CAR, LIKE A KNOCK OR SOMETHING. ALSO WITHIN THE LAST COUPLE OF MONTHS I HAVE ALSO SMELLED GAS WHEN I FIRST START THE CAR , MY HUSBAND COULD NOT SEE ANY LEAKAGE …

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THE SPEEDOMETER STARTED GETTING STUCK ABOUT SIX MONTHS AGO. FOR ABOUT EIGHT MONTHS I HAVE NOTICED THAT WHEN I TURN THE STEERING WHEEL I HEAR A NOISE IN THE FRONT OF THE CAR, LIKE A KNOCK OR SOMETHING. ALSO WITHIN THE LAST COUPLE OF MONTHS I HAVE ALSO SMELLED GAS WHEN I FIRST START THE CAR , MY HUSBAND COULD NOT SEE ANY LEAKAGE OR ANYTHING UNTIL LAST WEEK. IT WAS LEAKING FROM THE FUEL REGULATOR VALVE. NOW THE TRANSMISSION IS STARTING TO SHIFT HARD SOMETIMES. I HAVEN'T HAD THE MONEY TO GET IT ALL CHECKED OUT BY THE MANUFACTURER BUT I WAS WONDERING IF THERE HAVE BEEN ANY COMPLAINTS ON ANY OF THESE THINGS. ALSO I CAN HEAR A WHISTLING SOUND WHEN I PRESS THE ACCELERATOR. AND MY HUSBAND JUST INFORMED ME THAT HE BOUGHT A REGULATOR VALVE FOR IT AND SOME O RINGS BECAUSE SOMETHING IS LEAKING ANTIFREEZE SLIGHTLY. CAN YOU HELP PLEASE!!!!!!!! *TR

NHTSA ODI #10232413

260,000 miles · Jun 26, 2008
Electrical System

THE SPEEDOMETER JUST STARTING GOING OUT OF CONTROL. IF MY CAR IS STOPPED THE SPEEDOMETER SAYS IT IS GOING 30 MPH. THE GAS GAUGE IS OUT OF CONTROL TOO. *TR

NHTSA ODI #10232394

35,000 miles · Jun 26, 2008
Electrical System

THERE WERE NO WARNINGS OF THE FAILURE. SPEEDOMETER ERRATIC READS 120 + MPH WHEN STOPPED. FALLS TO 0MPH AT 75MPH. THIS IS NOW CONTINUOUS PERFORMANCE. UNABLE TO DETERMINE SPEED OF VEHICLE. SAFETY ISSUE. NO REPAIRS ATTEMPTED AT THIS TIME. WEB SITES INDICATE THIS IS A KNOWN PROBLEM AT GM AND A SIGNIFICANT PROBLEM WITH THE VEHICLE 2…

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THERE WERE NO WARNINGS OF THE FAILURE. SPEEDOMETER ERRATIC READS 120 + MPH WHEN STOPPED. FALLS TO 0MPH AT 75MPH. THIS IS NOW CONTINUOUS PERFORMANCE. UNABLE TO DETERMINE SPEED OF VEHICLE. SAFETY ISSUE. NO REPAIRS ATTEMPTED AT THIS TIME. WEB SITES INDICATE THIS IS A KNOWN PROBLEM AT GM AND A SIGNIFICANT PROBLEM WITH THE VEHICLE 2004 IMPALA. *TR

NHTSA ODI #10232340

60,000 miles · Jun 22, 2008
Electrical System

THE TEMPERATURE GAUGE ON MY 2004 CHEVY IMPALA DOES NOT WORK AND NOW MY SPEEDOMETER IS NOT WORKING PROPERLY. KNOW I HAVE NO IDEA HOW FAST I AM GOING (A SAFETY HAZARD IN SCHOOL ZONES) NOR DO I KNOW IF MY ENGINE IS OVERHEATING WHICH COULD CAUSE SOME OTHER SERIOUS PROBLEMS. *TR

NHTSA ODI #10231967

60,000 miles · Jun 21, 2008
Electrical System

NO EVENTS LEADING, SPEEDOMETER AND TEMP GAGE INSTRUMENT CLUSTER FAILURE AT ALL TIMES, CANNOT KNOW WHAT SPEED I AM TRAVELING AT. I'M WAITING FOR A RECALL AS THIS IS A KNOWN PROBLEM WITH THE GENERAL PUBLIC AND THE MANUFACTURER - CHEVROLET. THIS IS A VERY DANGEROUS SITUATION NOT TO KNOW YOUR SPEED ACCURATELY. *TR

NHTSA ODI #10231897

70,000 miles · Jun 17, 2008
Electrical System

SPEEDOMETER FAILURE, GIVES ME FALSE READINGS, GM SAID I HAD T OPAY $600 TO FIX IT, CAR ONLY HAS 70,000 MILES, MANY OTHERS HAVING THIS SAME PROBLEM, IT IS A MAJOR SAFETY ISSUE, WE ALL CAN'T AFFORD TO PAY FOR THIS ISSUE, WHICH IS FAULTY FROM THE FACTORY, GM SHOULD RECALL THE VEHICLE TO FIX. *TR

NHTSA ODI #10231323

43,690 miles · Jun 16, 2008
Electrical System

THERE WERE NO EVENTS LEADING UP TO THE FAILURE. MY WIFE WAS DRIVING THE CAR AND THE SPEEDOMETER JUST STOPPED WORKING. THE SPEEDOMETER WOULD NOT SHOW THE CORRECT SPEED. THE NEEDLE WOULD POINT DIRECTLY DOWN (NOT AT 0) AND THEN MOVE COUNTER CLOCKWISE WHEN THE CAR ACCELERATED. *TR

NHTSA ODI #10231134

50,000 miles · May 28, 2008
Electrical System

THE SPEEDOMETER GAUGE IS NOT READING CORRECTLY. FIRST, IT WAS SHOWING YOUR SPEED AS 120MPH, WHEN YOU WERE STOPPED. IT WAS NEVER ACCURATE. THEN ONE DAY, IT JUST STAYED AT 0MPH, EVEN WHEN YOU WERE MOVING. I HAD IT FIXED THROUGH A GM DEALERSHIP, AND THEY FIXED THE CLUSTER. THIS PART SHOULD BE RECALLED. I HAVE SEEN A LOT OF PEOPLE …

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THE SPEEDOMETER GAUGE IS NOT READING CORRECTLY. FIRST, IT WAS SHOWING YOUR SPEED AS 120MPH, WHEN YOU WERE STOPPED. IT WAS NEVER ACCURATE. THEN ONE DAY, IT JUST STAYED AT 0MPH, EVEN WHEN YOU WERE MOVING. I HAD IT FIXED THROUGH A GM DEALERSHIP, AND THEY FIXED THE CLUSTER. THIS PART SHOULD BE RECALLED. I HAVE SEEN A LOT OF PEOPLE WITH THE SAME CAR, AND SAME PROBLEM. GM NEEDS TO REALIZE THE DANGER WITH THIS DEFECT. IT IS NOT A CHEAP FIX EITHER. I AM SAVING MY RECEIPT IN HOPES THAT GM WILL REALIZE THE HAZARDS WITH DRIVING A CAR THIS WAY. *TR

NHTSA ODI #10229100

Official recalls

4

15V701000 · Engine And Engine Cooling:engine; Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

Oct 26, 2015

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence & remedy

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Additional source detail variants (2)

Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Engine And Engine Cooling:engine

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

15V201000 · Engine And Engine Cooling:engine

Apr 6, 2015

General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.

Consequence & remedy

Consequence: The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.

Remedy: GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac customer service at 1-800-762-2737 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14574.

14V400000 · Electrical System:ignition

Jul 3, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

04V287000 · Service Brakes, Hydraulic

Jun 23, 2004

CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.

Consequence & remedy

Consequence: DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVEL, AND REDUCED STEERING CONTROL. REDUCED BRAKING OR STEERING CONTROL COULD CAUSE A CRASH.

Remedy: DEALERS ARE TO TIGHTEN BOTH BOLTS TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT CHEVROLET 1-800-630-2438 OR PONTIAC 1-800-620-7668.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.