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2004 Chevrolet Impala

Owner reports · Recalls · Investigations

When problems were reported

Mileage at the reported incident

860 reports with mileage · 212 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 681 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 71 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

44 crash reports21 fire reports34 injury reports

Electrical System complaints

681 reports
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116,900 miles · Oct 31, 2008
Electrical SystemInterior LightingTires

I BOUGHT A USED 2004 IMPALA IN AUG. 2008 AND BASICALLY SINCE THE FIRST DAY I GOT IT I HAVE HAD PROBLEMS WITH THE SPEEDOMETER. THE DEALER PROMISED TO HAVE IT REPAIRED, BUT HAS YET TO DO SO. THEY KEEP GIVING ME THE RUN AROUND, AND NOW FOR THE PAST MONTH MY STEREO HAS STOPPED WORKING. YESTERDAY MY FUEL GAUGE STARTED GOING HAYWIRE…

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I BOUGHT A USED 2004 IMPALA IN AUG. 2008 AND BASICALLY SINCE THE FIRST DAY I GOT IT I HAVE HAD PROBLEMS WITH THE SPEEDOMETER. THE DEALER PROMISED TO HAVE IT REPAIRED, BUT HAS YET TO DO SO. THEY KEEP GIVING ME THE RUN AROUND, AND NOW FOR THE PAST MONTH MY STEREO HAS STOPPED WORKING. YESTERDAY MY FUEL GAUGE STARTED GOING HAYWIRE. THE INTERIOR LIGHTS ONLY WORK SOMETIMES. THE LOW TIRE PRESSURE WARNING LIGHT WONT RESET. THIS IS A SAFETY PROBLEM THAT NEEDS TO BE RECALLED. BECAUSE OF MY SPEEDOMETER NOT WORKING I ALMOST WENT OFF THE SIDE OF A FREEWAY ON RAMP FROM NOT BEING ABLE TO TELL HOW FAST I WAS GOING. I JUST HAD TO PRAY THAT I HAD SLOWED DOWN ENOUGH TO MAKE THE CURVE. IS SOMEONE GOING TO HAVE TO BE SERIOUSLY INJURED OR DIE BEFORE THERE IS A RECALL ON THIS. I HAVE BEEN TO SEVERAL WEBSITES RESEARCHING THE 2004 IMPALA AND THERE ARE HUNDREDS OF COMPLAINTS ALL SAYING THE SAME THING. ITS TIME THAT GM TAKES RESPONSIBILITY AND DOES SOMETHING ABOUT IT. I AM NOT ABLE TO HAVE MY CAR REPAIRED BECAUSE OF THE COST. IT'S WAY TO EXPENSIVE. I WILL NEVER BUY ANOTHER GM VEHICLE. *TR

NHTSA ODI #10247326

81,000 miles · Oct 24, 2008
Electrical System

MY SPEEDOMETER IS NOT WORKING PROPERLY. IT WILL DISPLAY ANYWHERE BETWEEN ZERO MPH AND 120 MPH WHEN DRIVING APPROX. 70 MPH (JUDGING ON THE SPEED OF OTHER TRAFFIC. I HAVE A 2004 CHEVY IMPALA WITH 81,000 MILES. REPAIR AT A GM DEALERSHIP IS APPROX. $400. I HAVE SPOKEN TO GM CUSTOMER SERVICE ABOUT THEM BEING RESPONSIBLE FOR THE R…

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MY SPEEDOMETER IS NOT WORKING PROPERLY. IT WILL DISPLAY ANYWHERE BETWEEN ZERO MPH AND 120 MPH WHEN DRIVING APPROX. 70 MPH (JUDGING ON THE SPEED OF OTHER TRAFFIC. I HAVE A 2004 CHEVY IMPALA WITH 81,000 MILES. REPAIR AT A GM DEALERSHIP IS APPROX. $400. I HAVE SPOKEN TO GM CUSTOMER SERVICE ABOUT THEM BEING RESPONSIBLE FOR THE REPAIR OF A SAFETY HAZARD. THEY DON'T SEEM TO CARE. *TR

NHTSA ODI #10246639

39,950 miles · Oct 24, 2008
Electrical System

EVERYTHING WAS WORKING NORMALLY AND ALL OF THE SUDDEN MY SPEEDOMETER BEGAN GOING HAYWIRE. I'VE READ THAT MANY OTHER IMPALAS HAVE EXPERIENCED SIMILAR PROBLEMS. IT'S CURRENTLY DOING 90MPH PARKED IN MY GARAGE. IT SPORADICALLY ACCELERATES FROM WHEREVER THE NEEDLE IS AT THE TIME BUT WON'T RETURN TO ZERO WHEN IT COMES TO A STOP. *TR

NHTSA ODI #10246607

55,000 miles · Oct 20, 2008
Electrical SystemPower Train

THE SPEEDOMETER DOESN'T WORK SOMETIMES. WHEN IT MOVES IT DOESN'T MOVE SMOOTHLY, BUT IT JERKS UP AND DOWN, OFTEN INDICATING AN INCORRECT SPEED. THE CAR HAS LOW MILES ON IT AND THE TCC SOLENOID AND ANOTHER SOLENOID REGULATING LINE PRESSURE IN THE TRANSMISSION HAS FAILED, REQUIRING REPLACEMENT. *TR

NHTSA ODI #10246147

82,500 miles · Oct 20, 2008
Electrical System

THE SPEEDOMETER IN MY 2004 IMPALA DOES NOT FUNCTION PROPERLY. IT IS UNPREDICTABLE IN WHAT SPEED IT MEASURES. SOMETIMES IT STAYS ON "0" SOMETIMES IT'S AT "110" WHEN I'M DOING APPROX. 20MPH. IT'S JUST BROKEN. *TR

NHTSA ODI #10246103

Mileage unknown · Oct 14, 2008
Electrical System

THE INSTRUMENT CLUSTER ON MY 2004 CHEVY IMPALA LS HAS STOPPED WORKING. ALSO, THE FUEL & OIL GAUGES DO NOT WORK. THE GAUGES STOPPED WORKING ABOUT 2 YEARS AGO AFTER WORKING WITHOUT PROBLEMS. FROM MY ONLINE SEARCHES, I'VE SEEN MANY OTHER IMPALA OWNERS WITH THE SAME PROBLEM. I HAVE NOT HAD THE CLUSTER REPLACED, BUT INSTEAD USE A …

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THE INSTRUMENT CLUSTER ON MY 2004 CHEVY IMPALA LS HAS STOPPED WORKING. ALSO, THE FUEL & OIL GAUGES DO NOT WORK. THE GAUGES STOPPED WORKING ABOUT 2 YEARS AGO AFTER WORKING WITHOUT PROBLEMS. FROM MY ONLINE SEARCHES, I'VE SEEN MANY OTHER IMPALA OWNERS WITH THE SAME PROBLEM. I HAVE NOT HAD THE CLUSTER REPLACED, BUT INSTEAD USE A HANDHELD GPS FOR SPEED. I DO FEEL CHEVY/GM KNOWINGLY MANUFACTURED A BAD COMPONENT AND SHOULD BE HELD LIABLE FOR REPAIRS OF THE STEP MOTORS THAT HAVE FAILED IN THESE CARS. *TR

NHTSA ODI #10245401

54,000 miles · Oct 5, 2008
Electrical System

SPEEDOMETER CONSISTENTLY READS INCORRECTLY AND/OR FREEZES IN PLACE. OCCURS DAILY, RARELY GIVES CORRECT READING. DEALER WANTS $69.95 TO EVALUATE AND REPAIR WILL BE $400-$500 IF IT IS WHAT THEY THINK IT IS. CAR HAS NOT BEEN IN ANY ACCIDENTS. COOLANT TEMPERATURE GAUGE HAS PERIODICALLY MALFUNCTIONED AS WELL: SHOWS HIGH TEMPS WHEN EN…

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SPEEDOMETER CONSISTENTLY READS INCORRECTLY AND/OR FREEZES IN PLACE. OCCURS DAILY, RARELY GIVES CORRECT READING. DEALER WANTS $69.95 TO EVALUATE AND REPAIR WILL BE $400-$500 IF IT IS WHAT THEY THINK IT IS. CAR HAS NOT BEEN IN ANY ACCIDENTS. COOLANT TEMPERATURE GAUGE HAS PERIODICALLY MALFUNCTIONED AS WELL: SHOWS HIGH TEMPS WHEN ENGINE IS NOT OVERHEATING. COOLANT LEVELS ARE NORMAL. *TR

NHTSA ODI #10244434

54,130 miles · Sep 28, 2008
Electrical System

SPEEDOMETER STICKS AND WILL NOT RESET OR SHOWS 80 MPH WHEN DOING 30 MPH. *TR

NHTSA ODI #10243804

31,000 miles · Sep 23, 2008
Electrical System

TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER WORKS INTERMITTENTLY AND DISPLAYS INACCURATE READINGS. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE SPEEDOMETER MODULE NEEDED TO BE REPLACED AT A COST EXCEEDING $600. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER DID NOT …

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TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER WORKS INTERMITTENTLY AND DISPLAYS INACCURATE READINGS. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE SPEEDOMETER MODULE NEEDED TO BE REPLACED AT A COST EXCEEDING $600. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER DID NOT ASSIST BECAUSE THE VEHICLE EXCEEDED ITS WARRANTY BY THIRTY DAYS. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 31,000.

NHTSA ODI #10243199

31,000 miles · Sep 23, 2008
Electrical System

THE SPEEDOMETER IN MY CAR DOES NOT WORK CORRECTLY. THE CAR ONLY HAS 32000 MILES ON IT & GM WILL NOT FIX THE PROBLEM. I FEEL IT IS A SAFETY ISSUE BECAUSE YOU CAN NOT TELL HOW FAST YOU ARE GOING. THE SPEEDOMETER WILL BE STUCK AT 30MPH AND I CAN BE DOING 40 OR 50 MPH. *TR

NHTSA ODI #10243197

Official recalls

4

15V701000 · Engine And Engine Cooling:engine; Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

Oct 26, 2015

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence & remedy

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Additional source detail variants (2)

Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Engine And Engine Cooling:engine

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

15V201000 · Engine And Engine Cooling:engine

Apr 6, 2015

General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.

Consequence & remedy

Consequence: The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.

Remedy: GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac customer service at 1-800-762-2737 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14574.

14V400000 · Electrical System:ignition

Jul 3, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

04V287000 · Service Brakes, Hydraulic

Jun 23, 2004

CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.

Consequence & remedy

Consequence: DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVEL, AND REDUCED STEERING CONTROL. REDUCED BRAKING OR STEERING CONTROL COULD CAUSE A CRASH.

Remedy: DEALERS ARE TO TIGHTEN BOTH BOLTS TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT CHEVROLET 1-800-630-2438 OR PONTIAC 1-800-620-7668.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.