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2004 Chevrolet Impala

Owner reports · Recalls · Investigations

When problems were reported

Mileage at the reported incident

860 reports with mileage · 212 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 681 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 71 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

44 crash reports21 fire reports34 injury reports

Electrical System complaints

681 reports
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105,000 miles · Oct 14, 2009
Electrical System

VEHICLE SPEEDOMETER SUDDENLY QUITS FUNCTIONING. SPEEDOMETER SUDDENLY SHOWS HIGH SPEED (EXAMPLE 120 MPH) WHEN DRIVING HIGHWAY SPEEDS (VERIFIED AT 70 WITH GPS). SPEEDOMETER REMAINS STUCK IN THIS POSITION. I WAS ABLE TO CLEAR THE ERROR AFTER RETURNING HOME AND CYCLING THE IGNITION FROM OFF TO ON SEVERAL TIMES. THIS OCCURRED ON …

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VEHICLE SPEEDOMETER SUDDENLY QUITS FUNCTIONING. SPEEDOMETER SUDDENLY SHOWS HIGH SPEED (EXAMPLE 120 MPH) WHEN DRIVING HIGHWAY SPEEDS (VERIFIED AT 70 WITH GPS). SPEEDOMETER REMAINS STUCK IN THIS POSITION. I WAS ABLE TO CLEAR THE ERROR AFTER RETURNING HOME AND CYCLING THE IGNITION FROM OFF TO ON SEVERAL TIMES. THIS OCCURRED ON JULY 2009 ALSO UNDER THE SAME CIRCUMSTANCES. *TR

NHTSA ODI #10287338

100,000 miles · Oct 1, 2009
Electrical System

I JUST BOUGHT AN IMPALA 2004 THIS JANUARY. I AN ON A FIXED INCOME AND CANNOT AFFORD TO MAKE MANY EXPENSIVE REPAIRS. WHEN WE HAD A COLD SNAP, MY CAR WAS MAKING A WHIRRING NOISE AND I DISCOVERED THAT MY SPEEDOMETER WAS ON ZERO. WHEN THE CAR WARMED UP, THE SPEEDOMETER STARTED TO WORK AGAIN THIS HAPPENED ON THE REMAINING COLD DA…

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I JUST BOUGHT AN IMPALA 2004 THIS JANUARY. I AN ON A FIXED INCOME AND CANNOT AFFORD TO MAKE MANY EXPENSIVE REPAIRS. WHEN WE HAD A COLD SNAP, MY CAR WAS MAKING A WHIRRING NOISE AND I DISCOVERED THAT MY SPEEDOMETER WAS ON ZERO. WHEN THE CAR WARMED UP, THE SPEEDOMETER STARTED TO WORK AGAIN THIS HAPPENED ON THE REMAINING COLD DAYS AND THEN STOPPED. 6 MONTHS LATER, THE SPEEDOMETER IS EITHER ON ZERO OR JUST NOT WORKING PROPERLY. LUCKILY, I DON'T TRAVEL VERY FAR, BUT THIS IS VERY UNSAFE. I HAVE READ ON THE INTERNET THAT CHEVY RECALLED THE SPEEDOMETER FOR THE TAHOE, BUT NOT THE IMPALA. I AGAIN AM ON A FIXED INCOME AND CANNOT READILY GET THIS FIXED, BUT UNFORTUNATELY WILL HAVE TO SHELL OUT $500 FOR A PART THAT CHEVY PUT IN KNOWING IT'S DEFECTIVE. *TR

NHTSA ODI #10286021

100,000 miles · Sep 16, 2009
Electrical System

HAVING SAME PROBLEM AS MANY OTHERS. SECURITY LIGHT BLINKING, CAR WONT START FOR 10 MIN CALLED CHEVY NO SOLUTION. RECALL AND FIX. SAFETY ISSUE. ATTENTION CHEVY YOUR CAR IS NOT SAFE!!! *TR

NHTSA ODI #10284195

56,000 miles · Aug 27, 2009
Electrical System

GAUGE CLUSTER ON 2004 IMPALA FAILS. SPEEDOMETER GOES OUT AND DRIVER DOESN'T KNOW HOW FAST THEY ARE GOING. HAVE HEARD MANY SIMILAR COMPLAINTS WITH OTHER GAS GAUGE GOING, TACH, ETC... MINE WAS JUST THE SPEEDOMETER - WOULD SIT AT 120MPH WHEN ONLY GOING 30. CONTINUED TO DO SO UNTIL HAD THE ENTIRE GAUGE CLUSTER REPLACED AT A LOCAL M…

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GAUGE CLUSTER ON 2004 IMPALA FAILS. SPEEDOMETER GOES OUT AND DRIVER DOESN'T KNOW HOW FAST THEY ARE GOING. HAVE HEARD MANY SIMILAR COMPLAINTS WITH OTHER GAS GAUGE GOING, TACH, ETC... MINE WAS JUST THE SPEEDOMETER - WOULD SIT AT 120MPH WHEN ONLY GOING 30. CONTINUED TO DO SO UNTIL HAD THE ENTIRE GAUGE CLUSTER REPLACED AT A LOCAL MECHANIC SHOP. HAVE READ MANY REPORTS ONLINE ABOUT OTHER IMPALA OWNERS HAVING SAME PROBLEM. IF IT IS THAT WIDESPREAD AND SO KNOWN ABOUT FOR HOW MANY YEARS, WHY HASN'T THERE BEEN A RECALL FOR THE IMPALAS LIKE THEY DID FOR THE CHEVY/GM SUVS AND TRUCKS? *TR

NHTSA ODI #10281949

72,045 miles · Aug 23, 2009
Electrical System

MY 2004 CHEVY IMPALA WILL NOT START SOMETIMES. THIS IS VERY INCONVENIENT AS I HAVE A YOUNG CHILD AND THIS HAS HAPPENED AT NIGHT FAR FROM HOME ON MORE THAN ONE OCCASION. MY SECURITY LIGHT ALSO COMES ON AT TIMES AND WILL JUST GO OFF BY ITSELF. I HAVE BEEN TOLD IT IS A BCM PROBLEM OR A PASS LOCK SENSOR PROBLEM, BUT THIS IS AN IS…

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MY 2004 CHEVY IMPALA WILL NOT START SOMETIMES. THIS IS VERY INCONVENIENT AS I HAVE A YOUNG CHILD AND THIS HAS HAPPENED AT NIGHT FAR FROM HOME ON MORE THAN ONE OCCASION. MY SECURITY LIGHT ALSO COMES ON AT TIMES AND WILL JUST GO OFF BY ITSELF. I HAVE BEEN TOLD IT IS A BCM PROBLEM OR A PASS LOCK SENSOR PROBLEM, BUT THIS IS AN ISSUE ON MANY IMPALAS. I CAN'T BELIEVE GM HAS NOT ISSUED A RECALL ON THIS AS I AM SURE MANY PEOPLE ARE PUT AT RISK DAILY. *TR

NHTSA ODI #10281491

55,175 miles · Aug 21, 2009
Electrical System

SPEEDOMETER JUST QUIT WORKING THE WAY IT SHOULD WITH OUT WARNING... GIVING FROM NO SPEED MPH TO GOING EXCEEDINGLY MUCH FASTER THEN WHAT YOU ARE GOING.. IE~ AT A STAND STILL REGISTERING AT OVER 75MPH... TO DRIVING APPROXIMATELY 50MPH AND REGISTERING AT BELOW 0 MPH.. THIS HAS BEEN WHAT HAS BEEN GOING ON IN THE 1 DAY SINCE THE …

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SPEEDOMETER JUST QUIT WORKING THE WAY IT SHOULD WITH OUT WARNING... GIVING FROM NO SPEED MPH TO GOING EXCEEDINGLY MUCH FASTER THEN WHAT YOU ARE GOING.. IE~ AT A STAND STILL REGISTERING AT OVER 75MPH... TO DRIVING APPROXIMATELY 50MPH AND REGISTERING AT BELOW 0 MPH.. THIS HAS BEEN WHAT HAS BEEN GOING ON IN THE 1 DAY SINCE THE PROBLEM HAS STARTED; ON AUGUST 20 2009. *TR

NHTSA ODI #10281318

65,290 miles · Aug 9, 2009
Electrical System

MY VEHICLE WAS PARKED IN MY GARAGE OVERNIGHT AND ON 8-6-09, I TRIED TO START THE CAR TO GO WORK AND IT WOULD NOT CRANK. I HAD LIGHTS BUT IT WOULD NOT START. CHECKED BATTERY-O.K. HIT STARTER WITH A HAMMER. VEHICLE STARTED. TAKEN TO GARAGE FOR A NEW STARTED. STARTED INSTALLED; NEXT MORNING IT WOULD NOT CRANK. TOWED TO CHEVY DE…

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MY VEHICLE WAS PARKED IN MY GARAGE OVERNIGHT AND ON 8-6-09, I TRIED TO START THE CAR TO GO WORK AND IT WOULD NOT CRANK. I HAD LIGHTS BUT IT WOULD NOT START. CHECKED BATTERY-O.K. HIT STARTER WITH A HAMMER. VEHICLE STARTED. TAKEN TO GARAGE FOR A NEW STARTED. STARTED INSTALLED; NEXT MORNING IT WOULD NOT CRANK. TOWED TO CHEVY DEALER. TOLD IT NEEDED A NEW PCM(POWERTRAINCONTROLMODULE) WHICH WAS UNDER THE EMISSIONS WARRANTY. VEHICLE NOW STARTS, BUT THE SECURITY WARNING LIGHT STAYS ON AND THE IGNITION SENSOR WOULD HAVE TO BE REPLACED. ( A NEW BATTERY WAS INSTALLED.) IGNITION KEYS HAD TO BE REPROGRAMMED. THIS FAILURE HAS OCCURRED ONLY 1 TIME SO FAR. I'VE BEEN TOLD THIS IS A PROBLEM WITH THIS MODEL VEHICLE AND THE PROBLEM IS IN THE IGNITION SWITCH WHICH MAY FAIL AGAIN AT ANYTIME.

NHTSA ODI #10279843

Mileage unknown · Aug 6, 2009
Electrical System

FIRST SPEEDOMETER QUIT WORKING, NOW TEMPERATURE GAUGE IS NOT READING CORRECTLY. *TR

NHTSA ODI #10279600

66,253 miles · Jul 30, 2009
Electrical SystemElectronic Stability Control (esc)

WHILE DRIVING MY 2004 CHEVY IMPALA THE SPEEDOMETER AND TACH METER NEEDLES WENT HAY WIRE. THEY HAVE NOT GONE BACK TO THEIR ORIGINAL STATE. I HAVE NO IDEA WHAT CAUSED THIS PROBLEM, BUT WOULD LIKE TO KNOW WHAT CAN BE DONE ABOUT IT. *TR

NHTSA ODI #10278822

75,000 miles · Jul 20, 2009
Electrical System

SPEEDOMETER AND GAS GAUGE ARE NOT WORKING. THEY SUDDENLY STOPPED BEING CORRECT. SOMETIMES THEY SHOW I AM GOING 100 WHILE IN PARK, OR 75 WHILE GOING 30. THE GAUGES FREEZE AND STAY THAT WAY FOR SEVERAL DAYS. I HAVE READ ONLINE THAT MANY OTHERS ARE EXPERIENCING THE VERY SAME THING. *TR

NHTSA ODI #10277498

Official recalls

4

15V701000 · Engine And Engine Cooling:engine; Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

Oct 26, 2015

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence & remedy

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Additional source detail variants (2)

Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Engine And Engine Cooling:engine

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

15V201000 · Engine And Engine Cooling:engine

Apr 6, 2015

General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.

Consequence & remedy

Consequence: The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.

Remedy: GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac customer service at 1-800-762-2737 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14574.

14V400000 · Electrical System:ignition

Jul 3, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

04V287000 · Service Brakes, Hydraulic

Jun 23, 2004

CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.

Consequence & remedy

Consequence: DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVEL, AND REDUCED STEERING CONTROL. REDUCED BRAKING OR STEERING CONTROL COULD CAUSE A CRASH.

Remedy: DEALERS ARE TO TIGHTEN BOTH BOLTS TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT CHEVROLET 1-800-630-2438 OR PONTIAC 1-800-620-7668.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.