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2004 Chevrolet Impala

Owner reports · Recalls · Investigations

When problems were reported

Mileage at the reported incident

860 reports with mileage · 212 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 681 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 71 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

44 crash reports21 fire reports34 injury reports

Electrical System complaints

681 reports
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72,000 miles · Dec 29, 2010
Electrical System

MY OIL PRESSURE GAUGE STOPPED WORKING, AND A FEW DAYS LATER THE GAS GAUGE WENT, THEN THE ANTI-FREEZE TEMPERATURE WENT. I CALLED CHEVY, THEY ADMITTED THAT THIS HAPPENS A LOT, BUT THERE IS NO RECALL. COST 500.00

NHTSA ODI #10374158

77,000 miles · Dec 28, 2010
Electrical System

MY 2004 IMPALA IS HAVING PASSLOCK SECURITY PROBLEMS, THE SECURITY LIGHT COMES ON AND WON'T LET ME START THE CAR. LIGHT BLINKS THEN GOES OFF AND CAR STARTS. HAVE HAD CAR TOWED TWICE AND DEALER TELLS ME IT IS A PCM OR BCM PROBLEM DO NOT KNOW HOW TO FIX. ALSO WAS TOLD IT HAPPENS TO ALOT OF IMPALA'S. *TR

NHTSA ODI #10373192

94,700 miles · Dec 22, 2010
Electrical SystemInterior Lighting

THE LIGHT SWITCH, PART NUMBER 10283776, ON MY CAR DEVELOPED AN ELECTRICAL SHORT CIRCUIT AND BURNED OUT THE PUSH-ON ELECTRICAL CONNECTOR FOR THE POWER SUPPLY WIRE TO THE LIGHTS IN THE INSTRUMENT CLUSTER. ENOUGH HEAT WAS GENERATED TO DAMAGE THE PLASTIC CONNECTOR, PART NUMBER 12129431. THE FUSE DID NOT BLOW. I REPLACED THE LIGHT S…

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THE LIGHT SWITCH, PART NUMBER 10283776, ON MY CAR DEVELOPED AN ELECTRICAL SHORT CIRCUIT AND BURNED OUT THE PUSH-ON ELECTRICAL CONNECTOR FOR THE POWER SUPPLY WIRE TO THE LIGHTS IN THE INSTRUMENT CLUSTER. ENOUGH HEAT WAS GENERATED TO DAMAGE THE PLASTIC CONNECTOR, PART NUMBER 12129431. THE FUSE DID NOT BLOW. I REPLACED THE LIGHT SWITCH AND CONNECTOR. *TR

NHTSA ODI #10372021

81,500 miles · Dec 20, 2010
Electrical System

ELECTRONIC INSTRUMENT CLUSTER GAGE NOT WORKING. I CANT TELL HOW FAST IM GOING OR IF I HAVE GAS IN THE CAR. I WOULDN'T EVEN KNOW IF MY CAR IS OVER HEATING. THIS SEEMS TO BE A COMMON PROBLEM ON 2003-2005 CHEVY IMPALA'S. I HAVE SEEN THOUSANDS OF COMPLAINS ON THE INTERNET AND ITS NOT FAIR THAT ALL THESE PEOPLE HAVE TO TAKE UP THIS E…

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ELECTRONIC INSTRUMENT CLUSTER GAGE NOT WORKING. I CANT TELL HOW FAST IM GOING OR IF I HAVE GAS IN THE CAR. I WOULDN'T EVEN KNOW IF MY CAR IS OVER HEATING. THIS SEEMS TO BE A COMMON PROBLEM ON 2003-2005 CHEVY IMPALA'S. I HAVE SEEN THOUSANDS OF COMPLAINS ON THE INTERNET AND ITS NOT FAIR THAT ALL THESE PEOPLE HAVE TO TAKE UP THIS EXPENSE. ESPECIALLY WHEN ITS NOT CHEAP. I WOULD UNDERSTAND IF IT WAS RARE..BUT IT SEEMS LIKE MOST IMPALA'S HAVE THIS PROBLEM. *TR

NHTSA ODI #10371821

61,500 miles · Dec 18, 2010
Electrical System

2004 CHEVROLET IMPALA LS 3.8 V6 MY WIFE'S CAR STARTED HAVING PROBLEMS WITH THE INSTRUMENT CLUSTER NOT SHOWING THE CORRECT SPEED OR TACHOMETER READINGS. I WENT ON SOME SITE TO RESEARCH THE PROBLEM ONLY TO FIND THAT THIS IS A PROBLEM WITH THIS MAKE OF AUTO FOR QUITE SOME TIME. IN MOST CASES CHEVROLET HAS TOLD THE OWNERS THAT TH…

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2004 CHEVROLET IMPALA LS 3.8 V6 MY WIFE'S CAR STARTED HAVING PROBLEMS WITH THE INSTRUMENT CLUSTER NOT SHOWING THE CORRECT SPEED OR TACHOMETER READINGS. I WENT ON SOME SITE TO RESEARCH THE PROBLEM ONLY TO FIND THAT THIS IS A PROBLEM WITH THIS MAKE OF AUTO FOR QUITE SOME TIME. IN MOST CASES CHEVROLET HAS TOLD THE OWNERS THAT THE MUST PAY FOR REPAIRS COSTING AS MUCH AS $1000.00. THIS IS UNACCEPTABLE. IF THERE A SYSTEMATIC FAILURE OF THIS SYSTEM ON THE IMPALA THEN CHEVROLET NEEDS TO CORRECT IT BEFORE SOMEONE THINKING THEY ARE DRIVING WITH-IN THE POSTED SPEED LIMITS WHEN IN FACT THEY MAY NOT BE AS THERE IS A SERIOUS INJURY. ALSO FOUND THAT THERE HAVE BEEN RECALLS ON THESE CARS. I AM IN THE PROCESS OF CHECKING THE PARTRS ON MY VEHICLE TO SEE IF IT IN FACT WAS AFFECTED. I HAVE NEVER BEEN NOTIFIED WETHER IT WAS OR WAS NOT PART OF ANY RECALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10371180

150,000 miles · Dec 13, 2010
Electrical System

ENTIRE INSTRUMENT PANEL STOPPED WORKING ON MY 2004 CHEVY IMPALA : SPEEDOMETER, GAS GAUGE, AND TEMPERATURE GAUGE. CALLED CHEVY ABOUT RECALLS BECAUSE 5 OTHER FRIENDS HAVING SAME PROBLEMS. WAS TOLD NO RECALLS. FRONT HEADLIGHTS AND REAR DEFROST STOPPED WORKING JUST YESTERDAY. COULDN'T SEE ANYTHING. HAD TO PARK THE CAR. VERY, VERY DA…

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ENTIRE INSTRUMENT PANEL STOPPED WORKING ON MY 2004 CHEVY IMPALA : SPEEDOMETER, GAS GAUGE, AND TEMPERATURE GAUGE. CALLED CHEVY ABOUT RECALLS BECAUSE 5 OTHER FRIENDS HAVING SAME PROBLEMS. WAS TOLD NO RECALLS. FRONT HEADLIGHTS AND REAR DEFROST STOPPED WORKING JUST YESTERDAY. COULDN'T SEE ANYTHING. HAD TO PARK THE CAR. VERY, VERY DANGEROUS. SOMEONE IS GOING TO GET HURT. *TR

NHTSA ODI #10370433

45,000 miles · Dec 13, 2010
Electrical System

WE WERE ON VACATION IN GEORGIA ON DEC. 11, 2009 WHEN I NOTICED THE SPEEDOMETER REGISTERING 90 MPH WHEN I WAS ONLY DOING APPROXIMATELY 35. IT HAS CONTINUED REGISTERING THE IMPROPER SPEED OR NOT WORKING AT ALL SINCE THAT DATE. WE FEEL THIS A VERY DANGEROUS DEFECT IN THE CAR AND SHOULD BE ADDRESSED BY GMC. WE HAVE BEEN USING A GARM…

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WE WERE ON VACATION IN GEORGIA ON DEC. 11, 2009 WHEN I NOTICED THE SPEEDOMETER REGISTERING 90 MPH WHEN I WAS ONLY DOING APPROXIMATELY 35. IT HAS CONTINUED REGISTERING THE IMPROPER SPEED OR NOT WORKING AT ALL SINCE THAT DATE. WE FEEL THIS A VERY DANGEROUS DEFECT IN THE CAR AND SHOULD BE ADDRESSED BY GMC. WE HAVE BEEN USING A GARMIN GPS TO REGISTER THE SPEED SINCE DEC OF LAST YEAR. *TR

NHTSA ODI #10370402

31,600 miles · Dec 9, 2010
Electrical System

TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER FAILED AND HE WAS UNABLE TO SEE THE ACTUAL SPEED HE WAS TRAVELING. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,600. UPDATED 01/31/11 *B…

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TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER FAILED AND HE WAS UNABLE TO SEE THE ACTUAL SPEED HE WAS TRAVELING. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,600. UPDATED 01/31/11 *BF THE DEALERSHIP REPLACED THE INSTRUMENT CLUSTER. UPDATED 02/03/11*JB

NHTSA ODI #10369807

37,000 miles · Dec 1, 2010
Electrical System

CHEVY IMPALA 2004 WITH LESS THE 60K MILES. SPEEDOMETER, NOT ACCURATE, SHOWS INCORRECT SPEED, EITHER TOO FAST OR TOO SLOW OR NO SPEED WHEN MOVING. THE ENGINE TEMPERATURE GAUGE, STARTED WITH NEEDLE NOT RETURNING TO DEFAULT POSITION WHEN ENGINE IS COLD. NOW TEMPERATURE GAUGE SHOWS HIGH TEMPERATURE WHEN IN FACT ENGINE IS COLD. TH…

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CHEVY IMPALA 2004 WITH LESS THE 60K MILES. SPEEDOMETER, NOT ACCURATE, SHOWS INCORRECT SPEED, EITHER TOO FAST OR TOO SLOW OR NO SPEED WHEN MOVING. THE ENGINE TEMPERATURE GAUGE, STARTED WITH NEEDLE NOT RETURNING TO DEFAULT POSITION WHEN ENGINE IS COLD. NOW TEMPERATURE GAUGE SHOWS HIGH TEMPERATURE WHEN IN FACT ENGINE IS COLD. THE GASOLINE GAUGE STOPPED WORKING. *TR

NHTSA ODI #10368576

120,000 miles · Dec 1, 2010
Electrical System

THE INSTRUMENTS IN MY 2004 CHEVROLET IMPALA STOPPED WORKING. FIRST THE FUEL GAUGE FAILED, THEN THE TEMPERATURE GAUGE FAILED, NOW THE SPEEDOMETER HAS FAILED. SINCE THE SPEEDOMETER DOES NOT READ CORRECTLY, I FEEL IT IS A SAFETY CONCERN AND SHOULD BE A COVERED REPAIR UNDER A RECALL. *TR

NHTSA ODI #10368564

Official recalls

4

15V701000 · Engine And Engine Cooling:engine; Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

Oct 26, 2015

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence & remedy

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Additional source detail variants (2)

Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Engine And Engine Cooling:engine

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

15V201000 · Engine And Engine Cooling:engine

Apr 6, 2015

General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.

Consequence & remedy

Consequence: The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.

Remedy: GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac customer service at 1-800-762-2737 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14574.

14V400000 · Electrical System:ignition

Jul 3, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

04V287000 · Service Brakes, Hydraulic

Jun 23, 2004

CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.

Consequence & remedy

Consequence: DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVEL, AND REDUCED STEERING CONTROL. REDUCED BRAKING OR STEERING CONTROL COULD CAUSE A CRASH.

Remedy: DEALERS ARE TO TIGHTEN BOTH BOLTS TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT CHEVROLET 1-800-630-2438 OR PONTIAC 1-800-620-7668.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.