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2004 Chevrolet Impala

Owner reports · Recalls · Investigations

When problems were reported

Mileage at the reported incident

860 reports with mileage · 212 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 681 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 71 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

44 crash reports21 fire reports34 injury reports

Electrical System complaints

681 reports
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90,000 miles · May 31, 2017
Electrical SystemExterior Lighting

TURN SIGNALS DO NOT OPERA RATE ALL THE TIME, WHEN THEY FAIL HITTING THE HAZARD LIGHTS BUTTON SEAMS TO MAKE THEM OPERATE.

NHTSA ODI #10992476

131,000 miles · May 17, 2017
Electrical SystemService BrakesVehicle Speed Control

WHEN BACKING OUT OF THE DRIVE WAY AND GO TO ACCELERATE THE ABS/TRACTION CONTROL ENGAGES AND CAUSES THE CAR TO STOP. IT ALSO HAPPENS ON THE ROAD ONCE U COME TO A STOP AND OR STOP AND TURN ONTO A STREET OR HIGHWAY. ALMOST GOT REAR ENDED A FEW TIMES. I READ ONLINE AT ITS HAPPENING ALOT TO PEOPLE ALL OVER. THIS PROBLEM IS CONSTANT E…

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WHEN BACKING OUT OF THE DRIVE WAY AND GO TO ACCELERATE THE ABS/TRACTION CONTROL ENGAGES AND CAUSES THE CAR TO STOP. IT ALSO HAPPENS ON THE ROAD ONCE U COME TO A STOP AND OR STOP AND TURN ONTO A STREET OR HIGHWAY. ALMOST GOT REAR ENDED A FEW TIMES. I READ ONLINE AT ITS HAPPENING ALOT TO PEOPLE ALL OVER. THIS PROBLEM IS CONSTANT EVER SINCE I BOUGHT THE CAR. PREVIOUS OWER ADVISED ME OF THE PROBLEM AS WELL.

NHTSA ODI #10986119

130,000 miles · May 9, 2017
Electrical SystemUnknown Or Other

THE SHIFTER GOES ALL THE WAY TO PARK BUT THEY KEY WILL NOT TURN TO THE OFF POSITION SO YOU CANT REMOVE THE KEY.

NHTSA ODI #10984528

Mileage unknown · Mar 15, 2017
Electrical SystemElectronic Stability Control (esc)Engine

UNSURE IF MY 04 IMPALA IS AFFECTED IN THE TAKATA RECALL BECAUSE I HAVEN'T RECEIVED NOTICE.HAVE RECENTLY HAD EXTENSIVE REPAIRS COMPLETED BY A CERTIFIED MECHANIC. AND THE ABS, TRAC, CHECK AND BRAKE LIGHTS WON'T GO OFF. THE SECURITY LIGHT CONTINUES TO COME ON AND DISABLES THE CAR NOT ALLOWING IT TO START. CAUSING ME THE BE STRANDE…

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UNSURE IF MY 04 IMPALA IS AFFECTED IN THE TAKATA RECALL BECAUSE I HAVEN'T RECEIVED NOTICE.HAVE RECENTLY HAD EXTENSIVE REPAIRS COMPLETED BY A CERTIFIED MECHANIC. AND THE ABS, TRAC, CHECK AND BRAKE LIGHTS WON'T GO OFF. THE SECURITY LIGHT CONTINUES TO COME ON AND DISABLES THE CAR NOT ALLOWING IT TO START. CAUSING ME THE BE STRANDED UNANNOUNCED AND AT ANY RANDOM TIME. STEERING WHEEL TIGHTENS AND LOOSENS AT RANDOM TIMES. AFTER RESEARCHING PAST RECALLS BEFORE MY OWNERSHIP I AM UNSURE IF MY CAR HAS HAD THE RECALL ISSUES ADDRESSED. MY CAR HAS SOME TYPE OF MANUFACTURER COMPUTER GLITCH BUT GMC DOESN'T WANT TO OWN UP TO IT. AND I'VE KEPT ALL RECEIPTS ON REPAIRS I'VE COVERED. THESE ISSUES HAVE BEEN ON GOING SINCE THE ESTIMATED DATE ENTERED BELOW.

NHTSA ODI #10966110

6,900 miles · Feb 28, 2017
Electrical SystemVehicle Speed Control

THE INSTRUMENT PANEL GAGES WILL NOT FUNCTION, ALL INDICATORS ARE FACING DOWNWARD AND DO NOT MOVE. THIS HAPPENS WHEN MOVING OR STANDING STILL.

NHTSA ODI #10957634

57,800 miles · Jan 15, 2017
Electrical SystemStructureWheelsCrash

ON 01/03/2017, ON A BUSY SNOW PACKED INTERSECTION, WHEN THE LIGHT TURNED GREEN, I WAS PUSHED OFF THE ROAD BY A LARGE PICKUP TRUCK, INTO A CURB, WHICH CURB IS TALLER THAN MY IMPALA'S FRAME TO GROUND CLEARANCE. MY LEFT FRONT TIRE AND RIM WERE RUINED. THE DRIVER OF THE PICKUP CONTINUED NORTH LEAVING THE SCENE OF THE ACCIDENT. PR…

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ON 01/03/2017, ON A BUSY SNOW PACKED INTERSECTION, WHEN THE LIGHT TURNED GREEN, I WAS PUSHED OFF THE ROAD BY A LARGE PICKUP TRUCK, INTO A CURB, WHICH CURB IS TALLER THAN MY IMPALA'S FRAME TO GROUND CLEARANCE. MY LEFT FRONT TIRE AND RIM WERE RUINED. THE DRIVER OF THE PICKUP CONTINUED NORTH LEAVING THE SCENE OF THE ACCIDENT. PRIOR TO GM'S BANKRUPTCY, MY IMPALA SS, WHICH WAS MADE IN CANADA, IS A RUSTY, POORLY PAINTED, HASTILY THROWN TOGETHER PIECE OF JUNK. IT NEEDS MANY USED PARTS WITH WHICH TO MAKE NEEDED REPAIRS. REASONABLY PRICED, QUALITY USED PARTS ARE IMPOSSIBLE TO LOCATE. *TR

NHTSA ODI #10945401

126,000 miles · Aug 2, 2016
Electrical SystemEngine

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE'S PASS LOCK SECURITY LIGHT ILLUMINATED CONTINUOUSLY.ALSO, THE ENGINE FAILEDTO TURN OVER AND START. THE CONTACT STATED THAT THE VEHICLE TOOK UP TO AN HOUR TO START. THE CONTACT WAS ABLE TO REMOVE THE KEY COMPLETELY FROM THE IGNITION WHILE THE ENGINE…

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TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE'S PASS LOCK SECURITY LIGHT ILLUMINATED CONTINUOUSLY.ALSO, THE ENGINE FAILEDTO TURN OVER AND START. THE CONTACT STATED THAT THE VEHICLE TOOK UP TO AN HOUR TO START. THE CONTACT WAS ABLE TO REMOVE THE KEY COMPLETELY FROM THE IGNITION WHILE THE ENGINE WAS RUNNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

NHTSA ODI #10892419

188,000 miles · Jul 28, 2016
Electrical System

FOR THE PAST COUPLE MONTHS THE SECURITY LIGHT IN MY CAR HAS COME ON AT RANDOM TIMES. IT WONT ALLOW ME TO START MY CAR FOR 10-15 MINUTES AND ALSO WILL RANDOMLY COME ON WHILE I AM DRIVING. I HAVE TALKED THE MY CHEVY DEALER AND THEY TOLD ME THE COULD REPLACE THE BCM BUT NO GUARANTEE THAT THIS WOULD FIX THE PROBLEM. THEY TOLD ME THI…

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FOR THE PAST COUPLE MONTHS THE SECURITY LIGHT IN MY CAR HAS COME ON AT RANDOM TIMES. IT WONT ALLOW ME TO START MY CAR FOR 10-15 MINUTES AND ALSO WILL RANDOMLY COME ON WHILE I AM DRIVING. I HAVE TALKED THE MY CHEVY DEALER AND THEY TOLD ME THE COULD REPLACE THE BCM BUT NO GUARANTEE THAT THIS WOULD FIX THE PROBLEM. THEY TOLD ME THIS IS A VERY COMMON FAILURE FOR THE IMPALA AND IT COULD BE MULTIPLE THINGS WITH THE TDM(THEFT DETERRENT MODULE) SYSTEM. I HAVE SPOKEN WITH CHEVY AS WELL AND WAS TOLD THEIR WAS NO PLAN FOR A RECALL ON THIS. THE DEALERSHIP SAYS A NEW BCM PLUS INSTALL AND PROGRAMING WILL BE $750 BUT THEY WONT GUARANTEE THAT IT WILL FIX THE PROBLEM. THE WHOLE TDM SYSTEM IS FAULTY AND NEEDS TO BE FIXED.

NHTSA ODI #10889239

Mileage unknown · Jul 18, 2016
Electrical System

FOR THE PAST FEW WEEKS I WILL GO TO START MY CAR AND IT WILL NOT CRANK OVER. BUT THE SECURITY LIGHT IN THE MESSAGE CENTER WILL BLINK CONSTANTLY. AT TIMES WHILE I'M DRIVING IT WILL BEGIN TO FLASH ALSO. IT TAKES ABOUT 15-20 MINUTES BEFORE MY VECHILE WILL START AFTER MULTIPLE TRIES.

NHTSA ODI #10885414

Mileage unknown · May 31, 2016
Electrical SystemEngine

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V201000 (ENGINE AND ENGINE COOLING ) AND 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECA…

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TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V201000 (ENGINE AND ENGINE COOLING ) AND 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI #10871614

Official recalls

4

15V701000 · Engine And Engine Cooling:engine; Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

Oct 26, 2015

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence & remedy

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Additional source detail variants (2)

Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Engine And Engine Cooling:engine

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

15V201000 · Engine And Engine Cooling:engine

Apr 6, 2015

General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.

Consequence & remedy

Consequence: The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.

Remedy: GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac customer service at 1-800-762-2737 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14574.

14V400000 · Electrical System:ignition

Jul 3, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

04V287000 · Service Brakes, Hydraulic

Jun 23, 2004

CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.

Consequence & remedy

Consequence: DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVEL, AND REDUCED STEERING CONTROL. REDUCED BRAKING OR STEERING CONTROL COULD CAUSE A CRASH.

Remedy: DEALERS ARE TO TIGHTEN BOTH BOLTS TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT CHEVROLET 1-800-630-2438 OR PONTIAC 1-800-620-7668.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.