2004 Chevrolet Impala

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THE KEY WAS HARD TO TURN IN THE IGNITION AND THE ENGINE WOULD HESITATE BEFORE STARTING. THE CONTACT MENTIONED THAT THERE WERE TIMES THE VEHICLE WOULD NOT START. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS NORMAL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/30/14*LJ THE CONSUMER STATED A RECALL WAS PERFORMED WHERE A METAL PIECE WAS ADDED TO THE KEY FOR THE SLIDING OF THE KEY SWITCH. THE IGNITION REMAINED HARD TO TURN. THE MANUFACTURER WAS NOTIFIED AND ADVISED THAT THE CONSUMER PAY FOR THE VEHICLE TO BE DIAGNOSED. UPDATED 04/27/2015 *JS

PURSUANT TO THE LETTER I GOT IN REGARD TO RECALL 14350, I CONTACTED THE DEALER WHERE I BOUGHT MY CAR, JIM BUTLER CHEVROLET. I GOT AN EMAIL BACK FROM THEM SAYING THE ONLY RECALL THEY SHOW ON MY CAR IS 13036, AND THEY WILL ONLY SCHEDULE ME FOR THAT SERVICE. I VERIFIED THE VIN ON YOUR WEBSITE, AND 14350 IS INDEED CORRECT. NOTE THAT I HAVE CONTACTED THIS DEALER REPEATEDLY OVER THE PAST TWO TO THREE YEARS, BECAUSE MY CAR WON'T START AFTER I SHUT IT OFF WHEN IT ISN'T IN PARK. IT'S LEFT ME STRANDED MORE THAN 20 TIMES (WHICH IS DANGEROUS IN ITSELF, PLUS I HAD TO CALL FOR ROAD SERVICE, WHICH ISN'T FREE), AND THE SERVICE MANAGER HAS SO FAR REFUSED TO TAKE ANY ACTION AND IN FACT DID NOT EVEN RETURN MY MANY PHONECALLS ABOUT IT. NOW THEY CAN'T EVEN GET THE SAFETY RECALL NUMBER STRAIGHT (UNTIL I LET THEM KNOW I'D BE CONTACTING YOU, SUDDENLY, IT IS THE RIGHT NUMBER). THIS IS WHY PEOPLE ARE DYING: DEALERS IGNORE REPORTED PROBLEMS BECAUSE IT COSTS GM MONEY; THEY STONEWALL YOU UNTIL YOU DIE IN A CRASH OR DIE STANDING BY YOUR CAR WAITING FOR THE TENTH TOW. THANKS TO GM, I AM DONE BUYING AMERICAN CARS. PLEASE INVESTIGATE THIS COMMON IMPALA NON-STARTING ISSUE (SEARCH ONLINE: IT'S NOT THE STARTER, AND I'VE ALREADY PAID TO REPLACE THE IGNITION, BUT THEY STILL WON'T GIVE ME MY KEY CODES). *TR

MY CAR HAS HAD A PROBLEM WITH PERIODIC NOT STARTING, THIS HAS BEEN GOING ON FOR YEARS OFF AND ON. THE OTHER DAY WAS WHEN I FINALLY REALIZED MY CAR HAD PUT ME IN A DANGEROUS SITUATION. I WENT TO THE STORE LATE RIGHT BEFORE IT WAS ABOUT TO CLOSE. WENT AND MADE MY PURCHASE. WHEN I CAME OUT MY CAR WOULD NOT START. I HAVE BEEN READING ABOUT A PASSLOCK ISSUE ON CERTAIN GM MODELS AND MINE FALLS WITHIN THE MAKE AND YEAR OF VEHICLE WITH THIS ISSUE. THERE WERE A GROUP OF MEN WHOM KEPT LINGERING AROUND THE STORE AFTER IT HAD CLOSED, AND HERE I AM A FEMALE ALONE STRANDED DUE TO A VEHICLE THAT WOULDN'T START. BECAUSE OF A PASSLOCK DEFECT. THANK GOODNESS THE POLICE CAME BY WONDERING WHY THERE WAS A CAR IN THE PARKING LOT OF A CLOSED STORE. HE SAT AND WAITING FOR MY CAR TO RESET SO THAT IT WOULD START. I GUESS IT IS GONNA TAKE SOMEONE TO LOSE THEIR LIFE OR BE SEVERELY INJURED FOR GM TO FEEL THEY NEED TO FIX THIS. I DON'T THINK ANYONE SHOULD HAVE TO SPEND THEIR OWN MONEY ON A ISSUE THAT GM IS FULLY AWARE EXISTS. SOMEONE MAY NOT BE SO LUCKY NEXT TIME BEING STRANDED AND HAVING THEIR CAR NOT START. DEATH WONT WAIT 10 MINUTES FOR A RESET. *TR

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEEDOMETER DISPLAYED THAT THE VEHICLE WAS TRAVELING 90 MPH, WHICH THEN INCREASED TO 110 MPH. IN ADDITION, THE RPM GAUGE FAILED TO PROVIDE ACCURATE READING LEVELS WHILE THE VEHICLE WAS PARKED. THE FAILURES OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY RELEASED FROM THE IGNITION SWITCH INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 90,000.

TRIED TO START CAR, WOULDN'T TURN OVER EVEN THOUGH CAR HAD POWER, NO NOISES OR SOUNDS MADE WHEN TRYING TO TURN OVER EVEN THOUGH I HAD FULL POWER TO RADIO WINDERS DOORS AND ELECTRIC DASH BOARD. HAD A NEW STARTER PUT IN BECAUSE I THOUGHT THAT WAS THE ISSUE. 2 WEEKS LATER SECURITY LIGHT COMES ON WHILE DRIVING AND STAYED ON. TRIED TO TURN CAR ON SAME THING HAPPENED HAVE POWER. BUT NO TURN OVER AND SECURITY LIGHT IS STILL ON. TURNED OFF CAR TOOK OUT KEYS AND LEFT CAR ALONE CAME BACK LATER AND CAR STARTED W/O INCIDENT. NO SECURITY LIGHT ON. SAME ISSUE KEEPS HAPPENING MAYBE 4 TIMES A MONTH IF NOT MORE HAVE TO WAIT 10 MINS IN ORDER FOR CAR TO START. ISSUE HAPPENS AT GAS STATION, HOME, WORK, HOT AND COLD WEATHER. BEFORE I FIGURED OUT 10 MIN DELAY HAD CAR TOWED AND SPENT MONEY ON REPAIRS THAT AREN'T NECESSARY. NOTICED ONE DAY WHILE I SAT IN CAR FOR 10 MINS IN SUMMER HEAT WITH 3 MONTH DAUGHTER, THAT CAR MAKES A SORT OF COMPUTER HUMMING/BUZZING SOUND. AFTER THE 10 OR SO I HEAR A CLICK OR AS I CALL IT A SHUT DOWN SOUND AND THEN I AM ABLE TO START CAR. *TR

PLEASE HELP. I HAVE A 2004 CHEVY IMPALA. IT HAS THE GM PASSLOCK. THE SECURITY LIGHT COMES ON THE MESSAGE BOARD AND SOMETIMES THE CAR WILL NOT START. THE CAR HAS LEFT ME STRANDED ABOUT 25 TIMES. I'M AFRAID ONE DAY IT WILL BE AN EMERGENCY AND MY CAR IS GOING TO LEAVE ME STRANDED. THIS IS A VERY COMMON AMONG IMPALA AND OTHER GM VEHICLES. THIS SHOULD BE A RECALL ASAP. THANK YOU! *TR

FOR 5 OR MORE YEARS WHEN I TRY TO START THE MOTOR I GET NOR RESPONSE FROM THE STARTER, THE LIGHTS DIM AND OTHER ELECTRICAL DRIVEN THINGS SHUT DOWN. IF I TOUCH THE SOLENOID TERMINAL OF THE STARTER WITH A HOT WIRE THE STARTER RUNS AND THE ENGINE STARTS. WHEN I TAKE THE HOT WIRE OFF THE TERMINAL THE ENGINE DIES. SOMETIMES IF I CLEAN THE FUSE CONTACT AND TRY AGAIN IT WILL START BUT OFTEN WILL NOT. I HAVE FOUND THAT REACHING UNDER THE DASH AND MOVING THE WIRES THAT COME OUT OF THE SWITCH BEHIND THE DASH KEY WILL GET IT TO ACTIVATE THE STARTED BUT EVEN THIS SOME TIMES ISN'T IMMEDIATELY EFFECTIVE. I HAVE AT TIME HAD TO WALK AND TRY AGAIN AT A LATTER TIME. THIS COULD BE A VERY SEVERE SAFETY HAZARD. IF ME AND MY FAMILY MEMBERS INCLUDING MANY CHILDREN, GRANDCHILDREN AND GREAT GRANDCHILDREN COULD BE STRANDED WHEN WE STOP ALONG THE ROAD OR EVEN IN THE BACK COUNTRY WHERE WE LIKE TO GO. EXAMPLE: A SEVERE STORM OR OTHER REASON TO HAVE GET GOING FAST SUCH AS INJURY OR SUDDEN SEVER ILLNESS, WHEN I DISCUSSED THIS PROBLEM WITH CHEVY DEALERS THEY SAY THAT THIS RECALL WILL NOT EVEN GET ME AND INSPECTION RE THE IGNITION SWITCH WITHOUT A LARGE SERVICE FEE. I FEEL THAT IS A DEFECTIVE SWITCH AND SHOULD BE REPLACED. IT APPEARS THAT THE POWER WIRE TO THE COIL IS ON THE SAME CIRCUIT AS THE ONE ACTIVATING THE STARTER SOLENOID SO IF THE ENGINE SHOULD STALL FOR ANY REASON ONE MAY NOT BE ABLE TO START IT AND YOU WOULD HAVE THE CONDITION THAT THIS RECALL IS ABOUT. I T DOESN'T MATTER IF I USE A SINGLE KEY AND I HAVE TRIED BOTH KEYS. THE DEALERS DON'T WILL NOT EVEN LOOK AT THE SWITCH ITSELF. MY EXPERIENCE SHOWS THAT JUST PUTTING A PLUG IN THE IN THE KEY SLOT WILL NOT SOLVE THE PROBLEM. . *TR

WHEN I STARTED MY CAR FRIDAY AFTER GETTING GAS, THE SECURITY LIGHT CAME ON. WHEN I WAS FINALLY SOMEWHERE SAFE, I SHUT THE CAR OFF AND RESTARTED IT. IT STARTED JUST FINE AND THE LIGHT DID NOT COME BACK ON. TODAY (SUNDAY) I LEFT WORK AND DROVE 4 MILES TO GET MY DAUGHTERS CHECK FROM HER WORK. I LEFT THE CAR RUNNING WHILE I RAN IN AND GRABBED THE CHECK. THE MOMENT I GOT BACK INTO THE CAR I NOTICED THE SECURITY LIGHT WAS BACK ON. WHEN I GOT HOME I SHUT THE CAR OFF AND RESTARTED IT. IT STARTED JUST FINE AND THE SECURITY LIGHT DID NOT COME BACK ON. *TR