NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
30 reportsClear category filterMileage unknown · Jul 24, 2009
Air BagsCrashInjury
I WAS COMING DOWN WESTBOUND ON RACQUET CLUB (CITY OF PALM SPRINGS, CA) THE LIGHT WAS GREEN AS I WAS APPROACHING THE INTERSECTION. I WAS IN THE LANE CLOSEST TO THE CURB/SIDEWALK. I DO RECALL SEEING THE TRUCK COMING DOWN SOUTHBOUND FROM A FAR DISTANCE. I WAS HALF WAY ON THE INTERSECTION WHEN I SEE THE TRUCK COMING VERY FAST AND TH…
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I WAS COMING DOWN WESTBOUND ON RACQUET CLUB (CITY OF PALM SPRINGS, CA) THE LIGHT WAS GREEN AS I WAS APPROACHING THE INTERSECTION. I WAS IN THE LANE CLOSEST TO THE CURB/SIDEWALK. I DO RECALL SEEING THE TRUCK COMING DOWN SOUTHBOUND FROM A FAR DISTANCE. I WAS HALF WAY ON THE INTERSECTION WHEN I SEE THE TRUCK COMING VERY FAST AND THE NEXT THING I KNOW IT HIT MY CAR IT SPUN ( I BELIEVE TWICE). THE AIRBAGS DID NOT DEPLOY AND MY TWO KIDS WERE WITH ME. MY SON WAS SITTING IN THE FRONT SIDE PASSENGER SIDE AND MY DAUGHTER WAS IN HER CARSEAT SITTING BEHIND ON THE BACK ON THE RIGHT. SMOKE WAS COMING OUT OF MY ENGINE. I WAS DRIVING ABOUT 40 MPH. THE OTHER VEHICLE RAN A RED LIGHT. MY CAR WAS TOTALED. THE POLICE, AMBULANCE AND FIRE TRUCK CAME TO THE SCENE. MY SON AND I WERE TRANSPORTED TO THE HOSPITAL. MY SON WHO IS 11 BROKE HIS WRIST DUE TO THE ACCIDENT AND BRUISES ALL OVER HIS BODY. MY DAUGHTER SUFFERED MINOR INJURIES AND I HAD A CUT ON MY FOOT, MAJOR BRUISES ON MY CHEST AND MY LOWER ABDOMEN DUE TO THE SEATBELT. *TR
NHTSA ODI #10278170
Mileage unknown · Feb 10, 2009
Air BagsCrashInjury
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE STRUCK THE CONTACT'S VEHICLE ON THE DRIVER'S SIDE AND PUSHED HER INTO A METAL POLE. THE AIR BAGS NEVER DEPLOYED. THE CONTACT AND ANOTHER OCCUPANT WERE INJURED, ALTHOUGH BOTH WERE WEARING THEIR SEATS BELTS AT THE TIME. THE VEHICLE…
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TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE STRUCK THE CONTACT'S VEHICLE ON THE DRIVER'S SIDE AND PUSHED HER INTO A METAL POLE. THE AIR BAGS NEVER DEPLOYED. THE CONTACT AND ANOTHER OCCUPANT WERE INJURED, ALTHOUGH BOTH WERE WEARING THEIR SEATS BELTS AT THE TIME. THE VEHICLE WAS DESTROYED AND HAD TO BE TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. THE MILEAGES WERE UNKNOWN.
NHTSA ODI #10258194
26,000 miles · Mar 10, 2008
Air BagsEquipmentStructure
ORIGINALLY RADIO FAILED TO WORK. WENT TO THE DEALER AND WAS TOLD THAT I WOULD NEED TO REPLACE THE RADIO. AFTER FURTHER INVESTIGATION, FOUND OUT THAT THERE IS A WIRING HARNESS THAT WAS CORRODED IN THE PASSENGER REAR SEATING AREA. THIS HARNESS ALSO CONTROLS THE WARNING BELLS FOR THE ENTIRE CAR. THERE IS DEFINITELY A WATER ENT…
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ORIGINALLY RADIO FAILED TO WORK. WENT TO THE DEALER AND WAS TOLD THAT I WOULD NEED TO REPLACE THE RADIO. AFTER FURTHER INVESTIGATION, FOUND OUT THAT THERE IS A WIRING HARNESS THAT WAS CORRODED IN THE PASSENGER REAR SEATING AREA. THIS HARNESS ALSO CONTROLS THE WARNING BELLS FOR THE ENTIRE CAR. THERE IS DEFINITELY A WATER ENTRY ISSUE WITH THIS MODEL. NOW THE AIR BAG LIGHT IS COMING ON AND YOU CAN HEAR WATER 'SLOSHING" AROUND IN THE DASHBOARD AREA. WATER IS COMING IN TO THE PASSENGER FLOOR AREA. *TR
NHTSA ODI #10220536
51,000 miles · Feb 13, 2008
Air BagsService Brakes, HydraulicCrashInjury
COLLISION ON THE INTERSTATE. I WAS DRIVING APPROXIMATELY 45 MPH WHEN I STRUCK THE VEHICLE IN FRONT OF ME. TRAFFIC WAS HEAVY AND THEY SLAMMED ON THEIR BRAKES. I HAD THE BRAKES ALL THE WAY TO THE FLOOR BUT THE CAR DID NOT STOP. THEIR CAR WAS COMPLETELY STOPPED WHEN I HIT THEM AND KNOCKED THEM INTO ANOTHER VEHICLE. MY AIR BAGS…
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COLLISION ON THE INTERSTATE. I WAS DRIVING APPROXIMATELY 45 MPH WHEN I STRUCK THE VEHICLE IN FRONT OF ME. TRAFFIC WAS HEAVY AND THEY SLAMMED ON THEIR BRAKES. I HAD THE BRAKES ALL THE WAY TO THE FLOOR BUT THE CAR DID NOT STOP. THEIR CAR WAS COMPLETELY STOPPED WHEN I HIT THEM AND KNOCKED THEM INTO ANOTHER VEHICLE. MY AIR BAGS FAILED TO DEPLOY. BODY SHOP OWNER STATED THAT IT APPEARED THAT THE WIRES TO THE AIRBAG HAD BEEN SLICED DURING THE ACCIDENT. FRONT BUMPER, HOOD, AND FENDERS HAD TO BE REPLACED. RADIATOR AND CONDENSER HAD TO BE REPLACED. BODY OF THE VEHICLE HAD TO BE SQUARED. ROTORS AND BRAKES REPLACED. *TR
NHTSA ODI #10217974
36,000 miles · May 2, 2007
Air BagsSeat BeltsCrashInjury
TL-* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE SITTING AT A STOP SIGN A PICK UP TRUCK CRASHED INTO THE REAR END OF CONSUMER'S VEHICLE AND CAUSED IT TO CRASH INTO THE DRIVER'S SIDE DOOR OF ANOTHER VEHICLE. THE DRIVER SIDE AIRBAG DID NOT DEPLOY. THE PASSENGER , A CHILD, WAS IN THE REAR SEAT ON THE DRIVER'S SIDE DURING …
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TL-* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE SITTING AT A STOP SIGN A PICK UP TRUCK CRASHED INTO THE REAR END OF CONSUMER'S VEHICLE AND CAUSED IT TO CRASH INTO THE DRIVER'S SIDE DOOR OF ANOTHER VEHICLE. THE DRIVER SIDE AIRBAG DID NOT DEPLOY. THE PASSENGER , A CHILD, WAS IN THE REAR SEAT ON THE DRIVER'S SIDE DURING THE CRASH, THE REAR SEAT BELT DISENGAGED, AND HIT THE PASSENGER IN THE EYE, RESULTING IN A BLACK EYE AND A CONCUSSION. THE DRIVER SUSTAINED BACK INJURIES. THE ROAD CONDITIONS WERE CLEAR AT THE TIME OF THE CRASH. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE REASON THE AIRBAG DID NOT DEPLOY OR WHY THE REAR SEAT BELT DISENGAGED. THE FAILURE AND CURRENT MILEAGE WERE 36,000. *AK
NHTSA ODI #10189527
34,000 miles · Dec 13, 2006
Air BagsCrash
WHILE MAKING A TURN IN A PRIVATE PARKING LOT I HIT A CONCRETE PARKING CURB AT 5 MPH OR LESS CAUSING BOTH FRONT AIR BAGS TO DEPLOY. ONLY DAMAGE APPEARS TO BE FROM AIR BAG DEPLOYMENT. SINCE I HIT THE CURB AT SUCH A SLOW SPEED I DON'T THINK THE AIR BAGS SHOULD HAVE DEPLOYED. CAR TOWED TO DEALER TO HAVE AIR BAGS REPLACED AND DAMA…
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WHILE MAKING A TURN IN A PRIVATE PARKING LOT I HIT A CONCRETE PARKING CURB AT 5 MPH OR LESS CAUSING BOTH FRONT AIR BAGS TO DEPLOY. ONLY DAMAGE APPEARS TO BE FROM AIR BAG DEPLOYMENT. SINCE I HIT THE CURB AT SUCH A SLOW SPEED I DON'T THINK THE AIR BAGS SHOULD HAVE DEPLOYED. CAR TOWED TO DEALER TO HAVE AIR BAGS REPLACED AND DAMAGED WINDSHIELD REPAIRED. ALSO REQUESTED DEALER CHECK FOR ANY OTHER DAMAGE. *NM
NHTSA ODI #10176007
Mileage unknown · Feb 8, 2006
Air BagsCrashInjury
MY HUSBAND WAS GOING ABOUT 35 MPH WHEN A TRUCK PULLED OUT IN FRONT OF HIM. HE COULD DO NOTHING BUT HIT HIM ALMOST STRAIGHT ON (T-BONE). HE DID APPLY THE BRAKES AND WAS WEARING HIS SEAT BELT BUT STILL CRUSHED HIS STERNUM ON THE STEERING WHEEL. THE AIR BAGS DID NOT DEPLOY! HE HAS BEEN IN TERRIBLE PAIN AND WAS VERY RELIEVED HE …
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MY HUSBAND WAS GOING ABOUT 35 MPH WHEN A TRUCK PULLED OUT IN FRONT OF HIM. HE COULD DO NOTHING BUT HIT HIM ALMOST STRAIGHT ON (T-BONE). HE DID APPLY THE BRAKES AND WAS WEARING HIS SEAT BELT BUT STILL CRUSHED HIS STERNUM ON THE STEERING WHEEL. THE AIR BAGS DID NOT DEPLOY! HE HAS BEEN IN TERRIBLE PAIN AND WAS VERY RELIEVED HE DID NOT HAVE MORE SERIOUS INJURIES. ALTHOUGH I THINK HIS IS QUITE SERIOUS!*JB
NHTSA ODI #10149688
6,000 miles · Dec 15, 2005
Air BagsService Brakes, HydraulicCrashInjury
DT: THE CONTACT'S VEHICLE WAS INVOLVED IN A LOW SPEED ACCIDENT. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. THERE WAS PRE-BRAKING PRIOR TO THE ACCIDENT AND THE FRONT OF THE VEHICLE SUSTAINED DAMAGE. THE CONTACT WAS NOT WEARING HIS SEAT BELT AND STRUCK THE DASHBOARD, RESULTING IN A HEAD INJURY. THE VEHICLE WAS TOWED TO A BOD…
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DT: THE CONTACT'S VEHICLE WAS INVOLVED IN A LOW SPEED ACCIDENT. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. THERE WAS PRE-BRAKING PRIOR TO THE ACCIDENT AND THE FRONT OF THE VEHICLE SUSTAINED DAMAGE. THE CONTACT WAS NOT WEARING HIS SEAT BELT AND STRUCK THE DASHBOARD, RESULTING IN A HEAD INJURY. THE VEHICLE WAS TOWED TO A BODY SHOP AND IS CURRENTLY AWAITING REPAIRS. *AK UPDATED 1/19/2006 - *NM
NHTSA ODI #10145291
31,000 miles · Dec 8, 2004
Air BagsCrashInjury
DURING A FRONTAL COLLISION AT 30 MPH, THE FRONT AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED. *AK GENERAL MOTORS REFUSED TO CHECK THE VEHICLE AIR BAGS UNLESS THE CONSUMER PAID FOR IT TO BE TOWED TO THEM. *TC
NHTSA ODI #10098943
17,000 miles · Dec 6, 2004
Air BagsCrashInjury
DURING A 40 MPH FRONTAL VEHICLE COLLISION FRONT AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED MINOR INJURIES, AND HAD THE VEHICLE TOWED. DEALERSHIP WILL BE NOTIFIED OF THE PROBLEM. *AK
NHTSA ODI #10103185
Official recalls
4Oct 26, 2015
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence & remedy
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Engine And Engine Cooling:engine
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Apr 6, 2015
General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.
Consequence & remedy
Consequence: The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac customer service at 1-800-762-2737 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14574.
Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Jun 23, 2004
CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.
Consequence & remedy
Consequence: DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVEL, AND REDUCED STEERING CONTROL. REDUCED BRAKING OR STEERING CONTROL COULD CAUSE A CRASH.
Remedy: DEALERS ARE TO TIGHTEN BOTH BOLTS TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT CHEVROLET 1-800-630-2438 OR PONTIAC 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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