2007 Chevrolet Hhr

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT TIME TO PERFORM THE RECALL REPAIR. THE DEALER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE AND PLACED HER ON A WAITING LIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THERE WERE NO FAILURES.

WHILE DRIVING , COMING ONTO A BUSY INTERSECTION MY CAR LOST POWER AND STEERING, I WAS IN THE FAR RIGHT LANE, SO TRAFFIC WAS ABLE TO GO AROUND US, THIS HAPPEN AFTER I PICKED MY KIDS UP FROM SCHOOL, IT WAS A NIGHTMARE, WE WERE UNDER A HILL AND WAS ALMOST REAR ENDED SEVERAL TIMES. I CALLED THE LOCAL CHEVROLET DEALER SERVICE DEPARTMENT, TOLD THEM WHAT HAPPEN, THEY TOLD ME TO GET THE CAR TO THEM SO SOON AS POSSIBLE. WE HAD THE CAR TOLLED TO THEM AT OUR OWN EXPEND, THEY SAID IT WAS A POWER STEERING PROBLEM, THEY CHARGED US TO FIX IT, BUT SOMETIME WE STILL HAVE SOME POWER PROBLEMS AND PROBLEMS TURNING KEY AND, KEY GETTING JAMMED IN IGNITION SWITCH, WHEN I REPORTED THE PROBLEM TO THEM IN APRIL OR MAY 2013, THEY WANTED TO CHARGE ME AGAIN TO HAVE MY CAR CHECKED, I COULDN'T AFFORD IT. I'M STILL WAITING FOR MY APPT. FOR THE RECALL. I ASKED TO BE REFUNDED THE $287.52 FOR REPAIR, PLUS$40.00 TOLL FEE, THE SERVICE DEPARTMENT TOLD ME TO CONTACT GM FOR THE REFUND. I HOPE YOU ARE GM, IF NOT FORWARD THIS INFO.TO THEM OR SEND ME THE ADDRESS I NEED TO SEND THIS TO. THANK YOU *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A CHIME SOUNDED AND SUDDENLY THERE WAS A COMPLETE LOSS OF POWER STEERING. THE VEHICLE WAS ABLE TO RESTART AND FUNCTION AS NORMAL. THE FAILURE OCCURRED SPORADICALLY. IN ADDITION, THE CONTACT WAS INVOLVED IN A CRASH ON TWO SEPARATE OCCASIONS WHERE THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE.

ON SEVERAL OCCASIONS WHILE DRIVING THE VEHICLE THE ELECTRIC POWER STEERING FAILED CAUSING MY SON TO HAVE TO PULL OVER QUICKLY AS IT WAS QUITE DIFFICULT FOR HIM TO CONTROL THE CAR. DURING ONE EVENT HE ALSO DESCRIBED WHAT SEEMED TO BE LOSS OF BRAKES AS HE SAID HE HAD THE BRAKE TO THE FLOOR AND WAS NOT STOPPING; HE HAD TO USE THE EMERGENCY BRAKE; THIS OCCURRED AT THE SAME TIME AS THE POWER STEERING LOSS. HE HAS HAD SEVERAL INSTANCES WHERE HE WOULD TRY TO ACCELERATE WITHOUT AFFECT. *TR

WE PURCHASED THIS VEHICLE USED IN LATE 2009 WITH APPROXIMATELY 30000 MILES. A COUPLE YEARS INTO OWNERSHIP THE CAR ENGINE BEGAN SHUTTING OFF WHILE DRIVING UNEXPECTEDLY, 4 TIMES DURING LEFT HAND TURNS WHERE WE WERE TURNING INTO PARKING LOTS OR DRIVING OVER A DIP IN THE ROAD. ONCE OVER A POTHOLE. IT'S VERY SCARY , LEFT HAND TURNS ARE DANGEROUS MANEUVERS ANYWAYS , LET ALONE HAVING YOUR CAR STALL WHILE DOING IT. THESE INCIDENTS OCCURRED BEFORE WE EVER HEARD OF RECALL. WE RECEIVED THE NOTICES IN THE MAIL , BUT PARTS WERE NOT AVAILABLE AND THE DEALER IS CLEARLY OVERWHELMED AND ANNOYED. OUR FIRST CONTACT WAS INCREDIBLY RUDE AND PUT MY HUSBAND ON HOLD FOR TWENTY MINUTES AND THEN BASICALLY SAID DON'T CALL US WE WILL CALL YOU AND HUNG UP ON HIM.. IN MAY THE POWER STEERING ISSUE HAPPENED WHILE I WAS DRIVING ON THE FREEWAY TRAVELING 65MPH ON A FREEWAY CURVE DURING HEAVY WINDS . THE CHIME SOUND WAS FOLLOWED BY THE ERROR MESSAGE AND I BECAME VERY AFRAID AND THE CAR WAS VERY HARD TO STEER. I FINALLY GOT TO SHOULDER AFTER COMPLETELY PANICKING BECAUSE I DID NOT UNDERSTAND WHAT HAPPENED. THE CAR WILL RESUME NORMAL OPERATION AFTER TURNING OFF FOR A PERIOD AND RESTARTING, BUT IT'S JUST A MATTER OF TIME TILL IT HAPPENS AGAIN. THE RECALL ON THE STEERING IS NOT BEING COVERED BECAUSE MY MODEL YEAR IS NOT INCLUDED IN RECALL EVEN THOUGH GM IS COVERING IT IN OTHER 2007???? MAKES NO SENSE. I'M TOLD THAT THEY ARE EXTENDING LIFETIME WARRANTY TO ORIGINAL OWNER BUT MOST OF THESE MODEL YEARS ARE ALREADY IN RESALE MARKET SO WE ARE EXCLUDED, SO I GUESS THIS WILL FALL ON OUR POCKETS. . I AM VERY ANNOYED AND I REFUSE TO DRIVE MY KIDS AROUND IN THIS DEATH TRAP ANYMORE. I ASKED FOR LOANER FINALLY. I'M DONE WITH THIS THING. *JS

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL FAILED TO LOCK WHENEVER THE KEY WAS REMOVED FROM THE IGNITION SWITCH. THE CONTACT MENTIONED THAT THE VEHICLE HAD RECENTLY BEEN REPAIRED UNDER RECALL NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER, WHO INDICATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS AND EXPLAINED TO THE CONTACT THAT WHAT WAS PERCEIVED AS THE FAILURE WAS ACTUALLY A NEW SAFETY FEATURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 124,636.