2007 Chevrolet Hhr

I OWN A CHEVY HHR 2007, THE POWER STEERING LIGHT HAS BEEN ON EVERYTIME I USED THE CAR SINCE APRIL 2014. BECAUSE OF NOT BEING ABLE TO MAKE TURNS, I ALMOST CAUSED A CAR ACCIDENT IN HIGHWAY A MONTH AGO. SO, I JUST GOT OFF THE PHONE TALKING TO CHEVY CUSTOMER SERVICE, I WAS TOLD MY CHEVY HHR 2007 ISN'T QUALIFIED FOR LIFETIME WARRANTY OF POWER STEERING MOTOR REPLACEMENT, WHICH IS CONFLICTED WITH THE NEWS GM RELEASED ON MARCH 31ST, 2014. THE NEWS CAN BE FOUND AT HTTP://MEDIA.GM.COM/MEDIA/US/EN/GM/NEWS.DETAIL.HTML/CONTENT/PAGES/NEWS/US/EN/2014/MAR/0331-POWER-STEERING.HTML IT STATES ON THE NEWS THAT "IN ADDITION, 309,160 NON-TURBOCHARGED CHEVROLET HHRS FROM THE 2006-2008 MODEL YEARS (AND SEVERAL HUNDRED 2009 MODELS) AND 96,324 SATURN IONS FROM THE 2003 MODEL YEAR THAT ARE NOT SUBJECT TO THESE RECALLS WILL BE GIVEN LIFETIME WARRANTIES FOR REPLACEMENT OF THE ELECTRONIC POWER STEERING MOTOR." FROM WHAT THEY SAID, MY CAR SHOULD BE INCLUDED. BUT I WAS TOLD BY THE AGENT THAT THE POLICY HASN'T BEEN ADDED TO THE SYSTEM YET, AND THEY HAVE NO IDEA WHEN WILL HAPPEN. WHICH MEANS, I, A CHEVY CONSUMER HAVE TO COVER THE COST OF REPLACEMENT OF POWER STEERING MOTOR. BECAUSE OF THE OLD POLICY, AND THERE IS NO GUARANTEE THAT MY CAR WILL BE INCLUDED IN THE NEW LIFETIME WARRANTY. I AS A DRIVER DO NOT FEEL SAFE TO DRIVE THE CAR BECAUSE OF THE STEERING MIGHT BE OUT OF THE CONTROL AGAIN, AND I DON'T FEEL LIKE GM IS BEING RESPONSIBLE FOR SAFETY OF THE DRIVER/CHEVY CAR OWNER. *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING INTERMITTENTLY FAILED WITHOUT WARNING. THE VEHICLE WOULD BECOME INCREASINGLY DIFFICULT TO CONTROL. THE CONTACT MENTIONED THAT THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 45,000. DJR

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS TURNING MY CAR AROUND, AND AS I SHIFTED FROM REVERSE TO 1ST GEAR, THE POWER STEERING WENT OUT. THAT WAS ODD. TURNED CAR OFF AND BACK ON, POWER STEERING RETURNED. SINCE THEN THE POWER STEERING HAS CONTINUED TO GO OUT. AT THIS POINT, POWER STEERING GOES OUT EVERY SINGLE TIME I DRIVE MY CAR. MILEAGE AND SPEED DO NOT MATTER. HOW CAN THIS NOT BE A RECALL? I CANNOT AFFORD TO GET IT FIXED OR TO GET A NEW CAR. WHAT DO I DO? WILL THIS GET WORSE? ARE OTHER THINGS GOING TO GO WRONG NOW? I HAVE TO GO TO WORK AND I HAVE TO TAKE MY SON TO DAY CARE. HOW SAFE IS IT TO DRIVE THIS CAR? *JS

I JUST HAD MY RECALL FOR THE IGNITION SWITCH COMPLETED ON MY HHR AS OF 6/26/14. WHEN I PICKED UP MY CAR FROM THE DEALERSHIP, I DIDN'T EVEN MAKE IT OUT OF THE DEALERSHIP PARKING LOT AND MY POWER STEERING WAS OUT. I WAS TOLD BY THE GENTLEMAN THAT THE POWER STEERING MOTOR IS NOT A RECALL, AND I CAN EITHER CONTINUE TO DRIVE IT WITH NO POWER STEERING 99% OF THE TIME, OR I CAN PAY TO HAVE IT FIXED. IT MAY "POTENTIALLY" BE ANOTHER RECALL IN THE FUTURE, BUT IS NOT CONFIRMED YET. I HAVE READ NUMEROUS COMPLAINTS REGARDING THIS ISSUE, AND GM IS AWARE ENOUGH TO RECALL THIS POWER STEERING ISSUE A FEW YEARS BACK IN CANADA, BUT NOT HERE IN THE US. I HAVE CONTACTED CUSTOMER CARE. THEIR RESPONSE WAS THE SAME. I WOULD NEED TO PAY OUT OF POCKET. SOMEBODY NEEDS TO ADDRESS THIS ISSUE. THIS IS HUGE. YOU CAN'T EVEN DRIVE 5 FT AND IT IS OUT. I SURELY HOPE I AM NOT INVOLVED IN AN ACCIDENT AS I HAVE A 9 YR OLD SON. I AM DISAPPOINTED THAT GM IS FAILING TO RECOGNIZE THIS ISSUE. I HAVE READ SO MANY COMPLAINTS ABOUT IT THAT IT IS SICKENING AND SAD THAT THEIR REFUSAL AND LACK OF EMPATHY FOR THESE OWNERS DISGUSTS ME. *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14E021000 (AFTERMARKET REPLACEMENT IGNITION SWITCHES). THE CONTACT RECEIVED THE RECALL REPAIR AND THE FAILURE RECURRED. THE AUTHORIZED DEALER PROVIDED A NEW KEY AND THE CONTACT ATTEMPTED TO PARK THE VEHICLE AND WAS NOT ABLE TO REMOVE THE KEY FROM THE IGNITION. THE AUTHORIZED DEALER DIAGNOSED THAT THE AUTOMATIC TRANSMISSION CONTROL SHIFTER WAS BINDING AND NEEDED TO BE REPLACED. THE CONTACT INDICATED THAT THERE WAS NO PROBLEM WITH THE IGNITION BEFORE THE RECALL AND THE CONTACT WAS INFORMED THAT THIS REPAIR WAS REQUIRED AFTER THE RECALL REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE APPROXIMATE FAILURE MILEAGE WAS 48,000. UPDATED 09/05/14*LJ UPDATED 09/11/2014 *JS

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE VEHICLE WAS NOT SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, A CHIME SOUNDED INSIDE OF THE VEHICLE AND THERE WAS A LOSS OF POWER STEERING WITH WARNING. THE STEERING WHEEL WAS DIFFICULT TO TURN EVEN WITH FORCE BEING APPLIED. WHENEVER THE ENGINE WAS SHUT OFF THE STEERING RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED BECAUSE THE REQUIRED PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 81,546.