DT: THE CONTACT STATED THE UPPER HINGE ON THE REAR PASSENGER SIDE DOOR BROKE. WHEN THE DOOR WAS OPENED TO PLACE ITEMS INTO THE VAN THE HINGE BROKE OFF. THE ARM SET CAME APART FROM THE BRACKET. BEFORE CONSUMER REPLACED THE HINGE OF THE DOOR IT WOULD OPEN AND CLOSE WITH SUPPORT. THE VEHICLE IS EQUIPPED WITH POWER DOOR LOCKS. …
Read full complaint
DT: THE CONTACT STATED THE UPPER HINGE ON THE REAR PASSENGER SIDE DOOR BROKE. WHEN THE DOOR WAS OPENED TO PLACE ITEMS INTO THE VAN THE HINGE BROKE OFF. THE ARM SET CAME APART FROM THE BRACKET. BEFORE CONSUMER REPLACED THE HINGE OF THE DOOR IT WOULD OPEN AND CLOSE WITH SUPPORT. THE VEHICLE IS EQUIPPED WITH POWER DOOR LOCKS. THE BODY SHOP STATED THIS WAS A VERY COMMON PROBLEM AMONG THIS VAN, AND THE PART TO REPAIR THE DOOR WAS ON BACK ORDER. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER TO DETERMINE AN ESTIMATE BECAUSE IT WAS NOT UNDER WARRANTY. THE DOOR HAS NOT BEEN REPAIRED YET. CONSUMER CONTACTED THE MANUFACTURER, AND THEY STATED IT WAS NOT A RECOGNIZED DEFECT WITHIN THE VEHICLE.*AK
Illustration