2016 Chevrolet Cruze

TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HOME SCREEN BECAME INOPERABLE. THE CONTACT STATED THAT THE POWER STEERING CEASED AND THE STABILITRAK WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

DURING DIAGNOSTIC FOUND EXCESSIVE OIL MIXED IN WITH THE COOLANT ALL THROUGH THE ENGINE. REMOVED SPARK PLUGS AND FOUND CYLINDER #4 HAD COOLANT ON TOP OF THE PISTON AND THE SPARK PLUG WAS SATURATED IN COOLANT AS WELL. REMOVED CYLINDER HEAD AND CLEANED HEAD GASKET SEALING SURFACE. INSPECTED FOR ANY SIGNS OF CRACKS AND FOUND NONE. USING A STRAIGHT EDGE COULD NOT FIND ANY AREAS OF THE CYLINDER HEAD THAT WERE WARPED OR DAMAGED INDICATING A HEAD GASKET FAILURE. HOWEVER ONLY FOUND OIL IN COOLING'SYSTEM BUT NO COOLANT IN THE ENGINE OIL. REMOVED OIL DRAIN PLUG AND FOUND NO SIGNS OF COOLANT. REMOVED TRANSMISSION DRAIN PLUG AND FOUND NO COOLANT IN THE TRANSMISSION FLUID EITHER. AFTER INSPECTING OIL COOLER FOUND IT HAD INTERNALLY FAILED CAUSING THE OIL TO LEAK IN TO THE COOLANT. RECOMMEND REPLACING HEAD GASKET, RADIATOR INLET HOSE, OIL COOLER INLET HOSE, HEATER CORE INLET HOSE, HEATER CORE OUTLET HOSE, BOTH TURBO CHARGER COOLER HOSES, THE TURBO CHARGER OIL INLET PIPE AND THE TURBO CHARGER OIL RETURN PIPE. AFTER COMPLETING REPAIRS CLEANED COOLING SYSTEM AND FLUSHED WITH WARM WATER 4 TIMES BEFORE FILLING COOLING SYSTEM WITH COOLANT. TEST DROVE VEHICLE AND NO PROBLEMS WERE FOUND AFTER TEST DRIVE. RECOMMEND CUSTOMER HAVE COOLANT FLUSHED DURING. NEXT .. OIL . CHANGE TO REMOVE ANY OIL THAT MAY HAVE BEEN LEFT IN THE COOLING SYSTEM AFTER REPAIRS WERE MADE

CAR HAS 66062 MILES SITTING TURNED ON THE CAR HOSES STARTED LEAKING AND THE CAR STARTED SMOKING FROM UNDER THE HOOD. TOWED IT TO THE MY SHOP FOR A PRESSURE TEST THEY ADVISED IT WOULD HAVE TO GO THE DEALER FOR A COOLANT HOSE PROBLEM THEY COULD NOT ADDRESS. TOWED IT TO THE CHEVY DEALER. REPAIRS DONE WATER PUMP REPLACEMENT AND THE WATER OUTLET HOSES WERE LEAKING. I RESEARCHED THIS PROBLEM AND THIS WAS A RECALL FOR THE VERY SAME MODEL ONLY FOR THE YEARS 2011-2014. THE 2016 MODELS SHOULD BE INCLUDED IN THAT RECALL AS WELL BUT WERE NOT. I HAVE RESEARCHED MANY OF THE VERY SAME COMPLAINTS FOR THE 2016 MODELS BUT NO RECALL YET. RECALL WAS 1/2015 BULLETIN #14371B -ENGINE COOLANT LEAK FROM WATER PUMP. #

TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE THE VEHICLE WAS PARKED AND IDLING IN THE DRIVEWAY, IT TURNED OFF ON ITS OWN AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED THREE OTHER TIMES EVEN WHEN DRIVING. THE VEHICLE WAS TAKEN TO KNIGHT AUTOMOTIVE INC (383 ROUTE 3, PLATTSBURGH, NY 12901) THREE TIMES WHERE IT WAS DETERMINED THAT THERE WAS COIL FAILURE. THE VEHICLE WAS REPAIRED THREE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

WHILE DRIVING, THE CAR RADIO HAS CUT OUT MULTIPLE TIMES WHILE 'SERVICE STABILITRACK' HAS BEEN DISPLAYED ON THE DASH. THE BATTERY WAS REPLACED AND THE ISSUES CONTINUED. THIS IS MAINLY SEEN WHILE SLOWING DOWN OR STOPPING AT A RED LIGHT. THE LACK OF POWER TO THE CAR THREATENS SAFETY AS MY TURN SIGNALS FAILED TO WORK AND I LOST POWER STEERING ON ONE OCCASION. I PERSONALLY RESEARCHED THIS ISSUE THROUGH ONLINE FORUMS AND FOUND OUT THAT MANY OTHERS SHARE THE SAME PROBLEM. THE RESULT MAY BE A FAULTY NEGATIVE BATTERY CONNECTION.