NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
249 reports60,191 miles · Jun 21, 2020
Service Brakes
WHEN DRIVING IN REVERSE AND APPLY THE BRAKE THE CAR CONTINUES TO MOVE AND MY FOOT IS TO THE FLOOR IT TAKES A SECONDS BEFORE BRAKES ENGAGE. WE HAVE COMPLAINED TO THE DEALER & THEY HAVE NO ANSWER-(IT DOES NOT ALWAYS HAPPEN ) IT IS VERY SCARY THERE IS SOMETHING WRONG -IT HAS HAPPENED AT LEAST 6 TIMES IN THE LAST WEEK. (STARTED SE…
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WHEN DRIVING IN REVERSE AND APPLY THE BRAKE THE CAR CONTINUES TO MOVE AND MY FOOT IS TO THE FLOOR IT TAKES A SECONDS BEFORE BRAKES ENGAGE. WE HAVE COMPLAINED TO THE DEALER & THEY HAVE NO ANSWER-(IT DOES NOT ALWAYS HAPPEN ) IT IS VERY SCARY THERE IS SOMETHING WRONG -IT HAS HAPPENED AT LEAST 6 TIMES IN THE LAST WEEK. (STARTED SEVERAL MONTHS AGO)
NHTSA ODI #11329892
89,000 miles · Jun 4, 2020
Electronic Stability Control (esc)
SERVICE STABILTRAK LIGHT FLASHED, FOLLOWED BY THE CHECK ENGINE LIGHT COMING ON. THIS IS THE SECOND TIME SINCE I PURCHASED THIS CAR IN 2018 THAT THIS SAME ISSUE HAS HAPPENED. MY CAR WILL SHAKE WHILE STALLED AT RED LIGHTS OR STOP SIGNS. WHEN I GO TO PUT ON THE GAS MY CAR IS SLOW TO GET BACK IN GEAR AND ALMOST CAME TO A COMPLETE HA…
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SERVICE STABILTRAK LIGHT FLASHED, FOLLOWED BY THE CHECK ENGINE LIGHT COMING ON. THIS IS THE SECOND TIME SINCE I PURCHASED THIS CAR IN 2018 THAT THIS SAME ISSUE HAS HAPPENED. MY CAR WILL SHAKE WHILE STALLED AT RED LIGHTS OR STOP SIGNS. WHEN I GO TO PUT ON THE GAS MY CAR IS SLOW TO GET BACK IN GEAR AND ALMOST CAME TO A COMPLETE HALT AT A STOPLIGHT WHICH COULD HAVE RESULTED IN A COLLISION IF THE PERSON BEHIND ME WAS NOT PAYING ATTENTION. DOES NOT FEEL SAFE TO DRIVE AT ALL. THIS HAS HAPPENED TWICE TO MY CAR IN THE LAST YEAR AND A HALF. *TR
NHTSA ODI #11327218
82,000 miles · May 20, 2020
Engine
P0301 CODE; STABILITRAK LIGHT FLASHES INTERMITTENTLY; AFTER TAKING IT TO A MECHANIC FOR DIAGNOSTICS THE MECHANIC STATED THAT COMPRESSION ON CYLINDERS 2-4 WAS 120PSI; CYLINDER 1 IS AT 15 PSI; AFTER FURTHER TESTING FOUND ISSUE WITH PISTON. VEHICLE WILL SHAKE WHEN RUNNING ON IDLE, SLOW TO START. *TR
NHTSA ODI #11325284
Mileage unknown · May 18, 2020
Service Brakes
BRAKES HARD TO APPLY BRAKE ASST. LIGHT ON. *TR
NHTSA ODI #11325026
71,000 miles · May 2, 2020
Air BagsCrash
CAR ACCIDENT. AIRBAGS NEVER DEPLOYED.
NHTSA ODI #11323063
80,000 miles · Apr 21, 2020
Air BagsEngineFuel/propulsion System
CAR WHILE DRIVING SUDDENLY SPUTTERS AND STALLS. I GET AN ERROR MESSAGE SAYING TO CHECK AIRBAGS. THE LOCKS ON THE DOORS WILL UNLOCK AND LOCK AND UNLOCK AN LOCK MULTIPLE TIMES WHILE DRIVING. CHECK ENGINE LIGHT COMES ON. WHEN I PUMP GAS THE CAR WONT START IMMEDIATELY IT SPUTTERS AND CLICKS EVERY TIME.
NHTSA ODI #11321775
47,350 miles · Apr 7, 2020
Engine
MY CAR HAS A BAD SMELL COMING FROM THE ENGINE. IT STARTED SMELLING LIKE A DEAD ANIMAL UNDER THE HOOD, THEN IT SMELLED LIKE ANIMAL URINE, AND NOW IT SMELLS NAUSEATING, I'M NOT SURE WHERE IT IS COMING FROM OR WHY IT'S THERE, WE ALREADY CHECKED UNDER THE HOOD FOR ANY VISIBLE DAMAGE TO THE HOSES AND IT IS DISAPPOINTING THAT THERE IS…
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MY CAR HAS A BAD SMELL COMING FROM THE ENGINE. IT STARTED SMELLING LIKE A DEAD ANIMAL UNDER THE HOOD, THEN IT SMELLED LIKE ANIMAL URINE, AND NOW IT SMELLS NAUSEATING, I'M NOT SURE WHERE IT IS COMING FROM OR WHY IT'S THERE, WE ALREADY CHECKED UNDER THE HOOD FOR ANY VISIBLE DAMAGE TO THE HOSES AND IT IS DISAPPOINTING THAT THERE IS NOT A RECALL FOR THIS PROBLEM THAT CHEVY CRUZE OWNERS SEEM TO COMPLAIN ABOUT. MY CAR ONLY HAS 48K MILES ON IT AND WE LET IT SIT IN THE DRIVEWAY MORE THAN RUN IT BECAUSE OF THE SMELL. THE SMELL IS THERE WHEN YOU START THE CAR -- WE HAVE TO DRIVE WITH THE WINDOWS OPEN A LITTLE BIT SO THAT WE DON'T OVERWHELMED WITH THE SMELL.
NHTSA ODI #11320409
148,000 miles · Apr 5, 2020
Engine
MY TURBO IS GOING OUT. THE CAR HEAVILY SHAKES WHEN IN IDLE OR AT A STOP LIGHT. IT STOPPED IN HEAVY TRAFFIC WHILE TRYING TO CROSS THE STREET, I HAD MY FOOT COMPLETELY DOWN ON THE GAS AND THE CAR DIDNT BUDGE FOR 2 MINUTES LEAVING ME SITTING IN THE MIDDLE OF THE ROAD IN HEAVY TRAFFIC..
NHTSA ODI #11320235
65,000 miles · Mar 15, 2020
Electrical SystemEnginePower Train
AFTER REPAIRING THE COOLANT SYSTEM CAR, I DROVE IT AROUND THE BLOCK TO ENSURE IT WAS WORKING PROPERLY. UPON DOING SO, ALL GAUGES STOPPED WORKING. I ALSO PUT THE CAR IN REVERSE TO PARK IT IN THE DRIVEWAY AND THE TRANSMISSION WOULD NOT GO INTO THE SELECTED GEAR. WE HAD TO PUT THE CAR INTO NEUTRAL AND PUSH IT INTO THE DRIVEWAY. ALS…
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AFTER REPAIRING THE COOLANT SYSTEM CAR, I DROVE IT AROUND THE BLOCK TO ENSURE IT WAS WORKING PROPERLY. UPON DOING SO, ALL GAUGES STOPPED WORKING. I ALSO PUT THE CAR IN REVERSE TO PARK IT IN THE DRIVEWAY AND THE TRANSMISSION WOULD NOT GO INTO THE SELECTED GEAR. WE HAD TO PUT THE CAR INTO NEUTRAL AND PUSH IT INTO THE DRIVEWAY. ALSO, ALL NOTIFICATION LIGHTS WERE ALSO LIT AT THE TIME. WHEN IT FINALLY SHIFTED INTO DRIVE THE CAR JERKED VERY HARD.
NHTSA ODI #11318168
25,380 miles · Mar 2, 2020
Electrical SystemEngineUnknown Or Other
CAR STALLS OUT AFTER AUTO STOP IS DISENGAGED. BATTERY IS DEAD CAR WONT START EVEN THO BATTERY HAS POWER. DOOR LOCKS LOCK AND UNLOCK ON THERE OWN. TOUCH SCREEN FLICKERS.
NHTSA ODI #11315736
Official recalls
4May 10, 2018
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Consequence & remedy
Consequence: A fuel leak, in the presence of an ignition source, increases the risk of a fire.
Remedy: GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.
Jan 26, 2017
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Consequence & remedy
Consequence: In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.
Remedy: GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.
Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Jul 1, 2016
General Motors LLC (GM) is recalling certain model year 2016 Cruze vehicles manufactured November 5, 2015, to May 26, 2016. The headlight assemblies are not marked with a three-digit identifier code used to properly aim the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Consequence & remedy
Consequence: Without the identification code, the headlights may be improperly aimed during service, reducing nighttime visibility and increasing the risk of a crash.
Remedy: GM will mail owners instructions and adhesive labels, with the correct code, to install on their headlight assemblies. Owners may also bring the vehicle to a GM dealership for any assistance with applying the label, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet Customer Service Department at 1-800-222-1020. GM's number for this recall is 50190.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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