CLUTCH HYDRAULICS FAILED WHILE DRIVING IN MY STANDARD TRANSMISSION CAR DUE TO POORLY MANUFACTURED PARTS. CLUTCH WOULD STAY ON THE FLOOR WHEN PUSHED DOWN. MULTIPLE MECHANICS STATED AIR WAS GETTING INTO HYDRAULIC LINE DUE TO POOR MANUFACTURING.
2016 Chevrolet Cruze
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2016 Chevrolet Cruze do not stand out strongly from the model-year median of 250.
About this comparison →How this year compares
Owner complaints by model year
Compare all Cruze years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
149 reports with mileage · 100 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel/propulsion System. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
249 reportsMY 2016 CHEVROLET CRUZE WITH LESS THAN 90K MILES AT THE TIME WAS RUNNING HOT IN 2018,CAR WAS FIXED BY LOCAL CHEVY DEALERSHIP (_COOLANT JUG LEAK/ WATER HOUSING MADE OF PLASTIC CRACKED AT CLAMP CONNECTION AREA) WAS DIAGNOSTIC. AFTER FEW MONTHS IT STARTED RUNNING HOT AGAIN 2019, DEALERSHIP SAID DIAGNOSIS WAS THERMOSTAT, WATERPUMP, …
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MY 2016 CHEVROLET CRUZE WITH LESS THAN 90K MILES AT THE TIME WAS RUNNING HOT IN 2018,CAR WAS FIXED BY LOCAL CHEVY DEALERSHIP (_COOLANT JUG LEAK/ WATER HOUSING MADE OF PLASTIC CRACKED AT CLAMP CONNECTION AREA) WAS DIAGNOSTIC. AFTER FEW MONTHS IT STARTED RUNNING HOT AGAIN 2019, DEALERSHIP SAID DIAGNOSIS WAS THERMOSTAT, WATERPUMP, HOSES LEAKING.. AFTER ALL PARTS WAS REPLACED AND DRIVEN FOR COUPLE DAYS CAR DASHBOARD NOTIFICATION SAID A/C OFF/ IDLE ENGINE OVERHEATING. PAID FOR ANOTHER DIAGNOSTIC FROM DEALERSHIP AND NOW THEY ARE SAYING MAYBE A BLOWN HEADGASKET OR CRACKED ENGINE BLOCK DUE TO OVERHEATING.SEEMS AS THOUGH THE DEFECTED/ CHEAP PARTS CAUSED THIS FROM THE BEGINNING AND SHOULD BE RECALLED BEFORE SOMEONE ENGINE BLOW UP FROM OVERHEATING
I BOUGHT A 2016 CHEVROLET CRUZ NG ON SEPTEMBER 7, 2016. ON SEPTEMBER 10, 2019, I TOOK MY VEHICLE TO THE CHEVROLET AGENCY TO CHECK THE WATER FILTERING OF THE 3 LIGHT STOP OF THE CAR, IT LEAKED WATER AGAIN AFTER THE REPAIR OF THE RECALL N162064340 . ON THIS VISIT I WAS NOTIFIED THAT THE CAR HAD A RECALL OF THE STEERING SYSTEM (REC…
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I BOUGHT A 2016 CHEVROLET CRUZ NG ON SEPTEMBER 7, 2016. ON SEPTEMBER 10, 2019, I TOOK MY VEHICLE TO THE CHEVROLET AGENCY TO CHECK THE WATER FILTERING OF THE 3 LIGHT STOP OF THE CAR, IT LEAKED WATER AGAIN AFTER THE REPAIR OF THE RECALL N162064340 . ON THIS VISIT I WAS NOTIFIED THAT THE CAR HAD A RECALL OF THE STEERING SYSTEM (RECALL N182201620) WHICH PRESENTS A FAILURE IN THE PACKAGING OF THE STEERING BOX CAUSING MOISTURE TO ENTER THE PART AND DEACTIVATE THE POWER STEERING. AFTER CHECKING THE CAR THE AGENCY INDICATED THAT THERE WAS NO PROBLEM WITH THE STEERING SYSTEM AND THE AGENCY CLOSED THE RECALL N182201620. ON NOVEMBER 5, 2019, WHEN I STARTED MY VEHICLE AND PUT IT IN DRIVE, THE STEERING SYSTEM WAS DEACTIVATED, PREVENTING ME FROM TURNING, I IMMEDIATELY STOPPED THE VEHICLE, AND THE BOARD THREW A MESSAGE 'THE POWER STEERING HAS BEEN DEACTIVATED, DRIVE WITH CAUTION', THE STEERING WHEEL IS COMPLETELY HARD AND IT IS NOT POSSIBLE TO MANIPULATE IT. I CONTACTED THE AGENCY AND THE CAR WAS TOWED TO THE CHEVROLET WORKSHOP AT MY COST, THE AGENCY ANALYZED THE FAULT AND RESPONDED THAT IT WAS NOT RELATED TO RECALL N182201620 (SAME FAULT THAT IS NO LONGER SHOWN ON THE GM PAGE) AND THAT THE THE CAR HAD NO GUARANTEE, THE AGENCY NOTIFIED ME THAT I SHOULD PAY FOR THE CHANGE OF THE PART. TALK TO GM 01800 AND I REPORT THE SITUATION, THEY CONTACTED ME AFTER 72 HOURS WITHOUT AN ANSWER, AFTER 6 DAYS GM'S RESPONSE WAS THAT THE VEHICLE HAD NO WARRANTY AND THAT THEY WOULD NOT REPAIR IT, THE ADVISOR INDICATED THAT THE RECALL OF THE STEERING SYSTEM WAS THE RESPONSIBILITY OF THE AGENCY AND THAT GM WAS NOT RESPONSIBLE, THEY REFUSED TO GIVE ME A TECHNICAL RESPONSE OF THE FAILURE OF THE PIECE AND THEY VIOLATION OF IATF RULE 16949: 2016 CLAUSE 10.2.6, THEY REFUSED TO PERFORM AN ANALYSIS OF THE PIECE FAILED AND REFUSED TO CHANGE OR REPAIR THE FAULT OF THE STEERING SYSTEM FOR FREE.
I LIVE IN COLORADO, AND EVER TIME ITS COLD IN THE MORNING WHEN I START UP MY CAR IT GIVES ME HARD TIME AND THEN DOES AN ANT THEFT SYSTEM LOCK. WHEN IM HOME, OKAY ITS DURABLE BUT NOW ITS DONE IT WHILE IM DRIVING, AND WHEN I WAS AT THE CAR WASH. COMPLETE LOCK, STEERING WHEEL, KEY IS LOCKED IN THE IGNITION. THIS IS SUPER UNSAFE!! I…
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I LIVE IN COLORADO, AND EVER TIME ITS COLD IN THE MORNING WHEN I START UP MY CAR IT GIVES ME HARD TIME AND THEN DOES AN ANT THEFT SYSTEM LOCK. WHEN IM HOME, OKAY ITS DURABLE BUT NOW ITS DONE IT WHILE IM DRIVING, AND WHEN I WAS AT THE CAR WASH. COMPLETE LOCK, STEERING WHEEL, KEY IS LOCKED IN THE IGNITION. THIS IS SUPER UNSAFE!! IVE GOTTEN THIS CAR FIXED SOOOOOO MANY TIMES THIS OUTRAGEOUS.
I PURCHASED A USED VEHICLE FROM ATLANTA LUXURY MOTORS AT KIA SOUTH ON AUGUST 11, 2019. I PURCHASED THIS VEHICLE AS-IS, BUT NO MECHANIC CLAIMS TO HAVE FOUND ANY ISSUES AT THE TIME OF INSPECTION. THE VEHICLE IS A 2016 CHEVROLET CRUZE AND ONLY HAD 70,000 MILES ON IT AT THE TIME OF PURCHASE. ABOUT TWO WEEKS AFTER PURCHASE, THE ENGIN…
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I PURCHASED A USED VEHICLE FROM ATLANTA LUXURY MOTORS AT KIA SOUTH ON AUGUST 11, 2019. I PURCHASED THIS VEHICLE AS-IS, BUT NO MECHANIC CLAIMS TO HAVE FOUND ANY ISSUES AT THE TIME OF INSPECTION. THE VEHICLE IS A 2016 CHEVROLET CRUZE AND ONLY HAD 70,000 MILES ON IT AT THE TIME OF PURCHASE. ABOUT TWO WEEKS AFTER PURCHASE, THE ENGINE CUT OFF AFTER THE AUTO-STOP INITIATED AND THE CHECK ENGINE LIGHT CAME ON. I HAD TO RESTART THE VEHICLE IN ORDER TO GET OUT OF THE ROAD. SINCE THEN, THE NUMBER OF TIMES THE ENGINE HAS CUT OFF HAS INCREASED IMMENSELY. AS OF OCTOBER 29, 2019, MY ENGINE CUTS OFF ANYTIME THE CAR FALLS INTO AUTO-STOP. TODAY IT HAPPENED EIGHT TIMES DURING ONE FORTY-FIVE MINUTE COMMUTE.
WHILE DRIVING ON HIGHWAYS OR CITY STREETS THE CAR JUST SHUTS OFF AT RANDOM TIMES. NO CHECK ENGINE LIGHT OR ANY LIGHTS ARE ON THE DASHBOARD BEFORE IT HAPPENS. ONCE CAR HAS SHUT OFF, WE CAN PUT IT IN PARK TURN THE KEY OFF AND BACK ON. IT HAS BEEN HAPPENING MORE FREQUENTLY.
TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE IDLING AT A TRAFFIC LIGHT, THE VEHICLE SEIZED. THE CONTACT STATED THAT THE RADIO WAS STILL OPERATING WHEN THE FAILURE OCCURRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO SHIFT INTO PARK AND RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCU…
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TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE IDLING AT A TRAFFIC LIGHT, THE VEHICLE SEIZED. THE CONTACT STATED THAT THE RADIO WAS STILL OPERATING WHEN THE FAILURE OCCURRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO SHIFT INTO PARK AND RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
WHEN THE VEHICLE GOES INTO AUTO SHUT OFF AT A STOP SIGN OR DURING TRAFFIC JAMS WHERE I AM JUST STOPPED BY MY BRAKE BUT NOT IN PARK IT FAILS TO RESTART AND SHUTS THE ENGINE COMPLETELY OFF. I HAVE TO QUICKLY PUT IT IN PARK AND PRESS THE BUTTON TO START THE ENGINE IN ORDER TO GO.
CAR WOULD NOT GO INTO PARK WHILE STATIONARY IN A PARKING LOT. THE SHIFTER WOULD MOVE BETWEEN REVERSE, NEUTRAL, AND DRIVE BUT STOPPED AT PARK. I HAD TO PUSH VERY HARD ON IT TO FORCE IT INTO PARK. DANGEROUS BECAUSE IT COULD ROLL. PLUS YOU CAN'T REMOVE THE KEY FROM THE IGNITION SO YOUR CAR COULD GET STOLEN. THE ENTIRE SHIFTER A…
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CAR WOULD NOT GO INTO PARK WHILE STATIONARY IN A PARKING LOT. THE SHIFTER WOULD MOVE BETWEEN REVERSE, NEUTRAL, AND DRIVE BUT STOPPED AT PARK. I HAD TO PUSH VERY HARD ON IT TO FORCE IT INTO PARK. DANGEROUS BECAUSE IT COULD ROLL. PLUS YOU CAN'T REMOVE THE KEY FROM THE IGNITION SO YOUR CAR COULD GET STOLEN. THE ENTIRE SHIFTER ASSEMBLY HAD TO BE REPLACED.
WAS GETTING READY TO LEAVE THE HOUSE TO GO TO THE STORE BRAKE PEDAL BECAME HARD AFTER STARTING THE ENGINE. FEELS LIKE THE BRAKE HAS A LOSS OF THE POWER ASSIST. AFTER STARTING THE CAR, PUT IT IN DRIVE, RELEASE THE BRAKE, VEHICLE BEGINS TO MOVE, APPLY BRAKE, BRAKE PEDAL WAS VERY HARD WITH EXCESSIVE FORCE NEEDED TO STOP THE VEHICLE…
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WAS GETTING READY TO LEAVE THE HOUSE TO GO TO THE STORE BRAKE PEDAL BECAME HARD AFTER STARTING THE ENGINE. FEELS LIKE THE BRAKE HAS A LOSS OF THE POWER ASSIST. AFTER STARTING THE CAR, PUT IT IN DRIVE, RELEASE THE BRAKE, VEHICLE BEGINS TO MOVE, APPLY BRAKE, BRAKE PEDAL WAS VERY HARD WITH EXCESSIVE FORCE NEEDED TO STOP THE VEHICLE. THIS JUST HAPPENED OUT OF NO WHERE. I HAVE DONE SOME RESEARCH AND FOUND THE SAME THING OCCURRED ON 2013-2014 MODELS.
Official recalls
418V304000 · Fuel System, Gasoline
May 10, 2018
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Consequence & remedy
Consequence: A fuel leak, in the presence of an ignition source, increases the risk of a fire.
Remedy: GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.
17V057000 · Seats:front Assembly:head Restraint
Jan 26, 2017
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Consequence & remedy
Consequence: In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.
Remedy: GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.
16V502000 · Electrical System:ignition; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
16V498000 · Exterior Lighting:headlights
Jul 1, 2016
General Motors LLC (GM) is recalling certain model year 2016 Cruze vehicles manufactured November 5, 2015, to May 26, 2016. The headlight assemblies are not marked with a three-digit identifier code used to properly aim the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Consequence & remedy
Consequence: Without the identification code, the headlights may be improperly aimed during service, reducing nighttime visibility and increasing the risk of a crash.
Remedy: GM will mail owners instructions and adhesive labels, with the correct code, to install on their headlight assemblies. Owners may also bring the vehicle to a GM dealership for any assistance with applying the label, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet Customer Service Department at 1-800-222-1020. GM's number for this recall is 50190.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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