2016 Chevrolet Colorado

The contact owns a 2016 Chevrolet Colorado. The contact stated while driving approximately 55-60 MPH, the stabili-trak failure message was displayed, and the vehicle lost power steering functionality. The contact stated that the failure was frightening. The contact was able to continue driving at a slower speed. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The contact was informed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 114,000.

1. Power steering shutdown and went into manual mode, on 3 occasions in the past 6 months. Stopped the vehicle, turned off, restarted and power steering was engaged. The vehicle is available for inspection. 2. It was very difficult to maneuver/steer the vehicle, putting myself and others at risk. 3. The problem was not reproduced for the dealer. The dealer reset the codes the first time and replace the battery the second time. The incident reoccurred after the battery replacement. The vehicle has not been returned to the dealer since the incident happened today. 4. The only inspection conducted was by the dealership service department. 5. There were messages for each occurrence, stating service power steering and stability control.

This is the fourth incident, the following week. I already made an appointment for diagnostic without lights on dash for 10am due to a morning doctor's appt. So I could drop it then. Approaching Dr's lot it happens again! I call the dealer to report it after I almost took the curb cuz steering went hard. Found an open area to park. I explained same reason I'm coming in has just happened. Now it won't did it for them for sure. I received a text late saying have guy looking g at it maybe know more tomorrow. I call now 2:00pm next day for an update. He's with a customer, wait for call back. Just I thought! I'm being charged according to what he said and I signed, 199.00 for him to say, he put in dielectric grease for better contact and they drove it saying not happening to them so they can't put in a claim to AllY to fix it. And my warranty goes by miles as well so charge me and drive my warranty. He said if it happens again could be steering rack replacement. I believe it the steering module. He says it's all in one..but I have to pay 199.00 and do this again, even after other employees said take a picture and I did. T/C stabilizer tracking lights and dash shows stabilizer service power steering drive with care. Steering is cut off or so hard you have to muscle it. I have the warranty so fix it! The pictures aren't enough even a moving picture? Why if this happens is it not a recall for 2016 but was for 2015? This is to much nervous to drive but my only working vehicle.

The contact owns a 2016 Chevrolet Colorado. The contact stated that while attempting to make a right turn into the driveway at the residence, the steering wheel seized and became difficult to turn, causing the vehicle to strike a tree. The stabili-trac warning light was illuminated. Neither the dealer nor an independent mechanic was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 104,000.

While turning into neighborhood making a left at approximately 15 m.p.h., the steering became stiff and stuck. Was not able to turn steering to complete turn. A loud whining noise was also noticeable. Stopped vehicle and turned steering wheel in opposite direction and steering became normal again. 1st time this happened. No lights on dash were observed. This is very unsafe. Unbelievably unsafe. Fortunate no other vehicles around when steering failed.