2016 Chevrolet Colorado

The truck often loses power steering and traction control during trips rendering the vehicle with no power steering. Upon stopping and restarting the truck, the power steering can return to the vehicle or stay turned off. Taking it to multiple mechanics, they were unable to diagnose the problem. This is a concerning safety issue as the power steering can give out at any point during a trip.

Hello, This is my third or fourth attempt to contact NHTSA regarding the ongoing Power Steering Failure issue with my 2016 Chevy Colorado, and I am asking for assistance and a response. My truck has now been at the mechanic’s shop for three weeks: [XXX] [XXX] [XXX] [XXX] The shop has had to replace the rack and pinion three separate times in an attempt to correct the Power Steering Failure issue. Despite these efforts, this has become an extremely frustrating and costly situation. I rely on this vehicle for my work, and having it out of service for three weeks has put me significantly behind. As I have explained in my previous communications, GM issued a recall involving this same power steering problem on 2015 Chevy Colorados, yet there does not appear to be a corresponding recall for the 2016–2021 models, despite the fact that the same issue has been reported in those model years and GM has issued technical information regarding the problem. I am now facing more than $2,000 in repair costs, along with three weeks of lost work and the inconvenience of having my vehicle unavailable. I strongly believe that a known safety-related issue of this nature warrants further investigation and accountability from the manufacturer. At this point, I am asking NHTSA to please advise me on what steps I need to take to have this matter properly reviewed and investigated, and whether there is anything further I can provide to assist with documenting this issue. I would greatly appreciate a response. I have made multiple attempts to bring this matter to your attention, and I am hoping NHTSA can provide some direction toward a resolution. Thank you for your time and assistance. I look forward to hearing from you. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Intermittent total loss of power steering assistance while driving at speed, accompanied by the immediate illumination of the Traction Control and StabiliTrak warning indicators on the dashboard. The loss of power steering creates a sudden and severe handling hazard. This safety issue has occurred more than 15 times since this vehicle was purchase used in December of 2025. A diagnostic scan reveals specific diagnostic trouble codes: C0545-00 (Steering Wheel Torque Sensor Hardware Failure), C0460-5A (Steering Wheel Angle Sensor Plausibility), U0420-42 (Invalid Data Received from PSCM), and C0280-00. The power steering also intermittently returns to normal functionality after the vehicle sits completely powered off, indicating a thermal or electronic hardware failure within the internal torque sensor of the steering gear assembly. This specific failure occurred most recently at 76,143 miles on VIN 1GCGTCE38G1146466 (Manufacture Date: 10/1/2015; Original Sales Date: 4/1/2016). This is the exact component failure and safety hazard described in GM Recall #15595 (NHTSA Campaign #16V054) for the 2015 model year. Furthermore, despite this vehicle falling well within the mileage limits of GM Special Coverage N182182190, this specific VIN is excluded (per a VIH request to Mac Haik Chevrolet Service Desk with my VIN) from the coverage program for an identical hardware failure, posing an unresolved and dangerous safety risk on 2016 models.

Hello, I am following up because I still have not received a response regarding my 2016 Chevy Colorado and why it was not included in the same recall that covered 2015 Chevy Colorados for this known power steering issue. I am extremely disappointed that I am now facing a repair bill of more than $2,000 for a problem that appears to be well known to GM and has been documented across multiple model years. My understanding is that GM was aware of this issue affecting Chevy Colorado models from 2015–2021, yet my 2016 model was not included in the recall. To make matters worse, my truck has now been in the shop for more than two weeks because GM no longer manufactures the Rack and Pinion assembly my vehicle requires. As a result, my mechanic has had to source a remanufactured replacement part. After the replacement Rack and Pinion was installed, the vehicle began throwing a variant code, C056E:45 – “Incorrect Variant Programming.” It appears that the replacement part may not be properly programmed for the exact trim configuration of my truck. My mechanic has made multiple attempts to contact the remanufacturer, TruGrade, regarding this issue, but has been unable to get a response. Because the replacement part was not manufactured by GM, GM representatives have indicated that they cannot assist with the programming issue. At this point, I feel as though I am caught in a frustrating cycle: GM no longer manufactures the part, the remanufactured part is creating additional problems, the remanufacturer is not responding, and GM will not assist because the replacement part was not manufactured by GM. This entire situation could potentially have been avoided had my 2016 Colorado been included in the recall for this known issue. I do not believe it is reasonable for me to bear the full financial burden of a failure that GM was aware of and that appears to affect multiple model years. I am asking GM to please review this matter and provide a reasonable resolution.

While sitting in idle the engine will just start to idle rough for no reason this happens all the time and clear out when accelerated. While driving the radio and Infotainment screen will go blank then come back on. I was driving on the freeway going straight and all of a sudden the power steering went out and I got this warning light on for the power steering being disabled along with this vehicle symbol and squiggly lines behind it on. I drove to a safe spot with the truck feeling really heavy. Turned it off and on then it cleared up. This power steering issue just happened.

I am writing regarding an issue with my 2016 Chevrolet Colorado that I believe warrants GM’s attention and consideration for assistance with the cost of repair. My vehicle recently began constantly dinging and displaying an error message on the dashboard stating “Power Steering Failure.” I took the vehicle to a mechanic for diagnosis, and the vehicle produced error code C0800, which references Technical Service Bulletin (TSB) #PIT5474D. After researching this issue, I understand that GM is aware of power steering-related failures affecting Chevrolet Colorado models from 2015 through 2021. What I am having difficulty understanding is why, if this was a known and recurring issue across multiple model years, the related recall appears to have only included the 2015 model year. My 2016 Colorado is now obviously beyond its original warranty period, and there is no recall covering my vehicle for this known issue. As a result, I am now facing an approximately $2,000 repair bill for a failure that GM appears to have been aware of for years. I understand that vehicles eventually fall outside of their warranty coverage. However, when a manufacturer is aware of a recurring safety-related problem and has issued a TSB addressing the issue, it is frustrating for owners of other affected model years to be left responsible for the full cost of repair simply because their vehicle was not included in the recall. I am respectfully asking GM to review my situation and consider providing goodwill assistance toward the cost of this repair. I have been a loyal GM customer and would appreciate GM standing behind its product when a known issue occurs outside of the warranty period. Please let me know what assistance GM can provide and what documentation you need from me to have this matter reviewed. Thank you for your time and consideration. I look forward to your response. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving the vehicle, the power steering all of sudden goes out and I am unable to steer the vehicle properly. I know there was a recall for 2015 vehicles and wanted to know if the repair could be fixed on my vehicle as well. This is not safe for me to be driving with my children and grandchildren in the vehicle as it happens out of the blue and without warning, no matter what speed I could be going. This has occurred on multiple dates over the last month or so.

Complete loss of electronic power steering capability while new teenage driver was traveling at high rate of speed. Loss of power steering and stabilitrak traction control warning indicators on dash. Issue that invoke a safety recall in previous year model vehicle (GM Recall #15595 & GM Special Coverage N182182190) but is being ignored by manufacturer for my 2016 model. ODB2 fault codes confirms U0420-42 and C0545 indicating exact same issues still occurring in 2016 vehicles despite recall due to this safety issue in 2015 models.