2019 Chevrolet Colorado

The vehicle experienced severe transmission hesitation, rough shifting, and shuddering early on, which was brought to a Chevrolet dealership under factory warranty at 16,875 miles (April 2021). The issue was reproduced by the dealer at that time. The transmission has now suffered a complete failure at 97,277 miles, creating an immediate driving and safety hazard due to loss of propulsion while operating the vehicle. The failed transmission and vehicle are currently available for inspection upon request.

Transmission is shuddering, I had a transmission flush done, and a tune up, and neither helped. I am concerned the transmission is going to go out while driving, especially in a busy intersection and cause an accident. I have had problems with the vehicle no accelerating when need going uphill to get out of the way of traffic when turning. Problem is duplicated every day until I can get it fixed. It has been looked at by a dealership and other personal mechanic shops. No lights on the dash have appeared.

The contact owns a 2019 Chevrolet Colorado. The contact stated that while coming to a stop, the check engine warning light illuminated, and the fuel gauge went from full to empty. The vehicle was taken to the dealer, who replaced the fuel pump control module. The contact stated that his two son-in-law's vehicles, which were the same year, make, and model, also had the fuel pump control module failure. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 60,000.

VIN: [XXX]. 2019 Chevy Colorado, ~115,000 mi. FAILED COMPONENT: Vacuum pump failed internally; debris damaged the exhaust camshaft. Pump is cam-driven with no shear pin, so seizure cuts brake assist AND sends metal debris into the engine. Truck/parts are at Chapman Chevrolet, Tempe AZ, available for inspection. SAFETY RISK: On XXX, brake pedal suddenly lost assist while my son merged onto XXX from [XXX]. Pedal effort/stopping distance increased with no warning - high risk of collision merging into highway traffic. CONFIRMED BY DEALER: Yes. Chapman Chevrolet confirmed vacuum pump failure and camshaft damage, consistent with GM TSB 21-NA-268 (drive-lug failure). OTHER INSPECTIONS: Dealer only so far; not yet by GM, police, or insurance. Available if needed. PRIOR SYMPTOMS: None. There were no warning lamps, messages, or other symptoms prior to the sudden brake assist failure on 7/1/26. This is a known failure mode on GM's cam-driven vacuum pump (TSB 21-NA-268; Special Coverage XXX covers 2014-2017 trucks/SUVs but not this 2019 Colorado despite same design). Requesting investigation into whether this is an unaddressed defect on 2018-2019+ Colorado/Canyon 2.5L trucks, and whether recall/extended coverage is warranted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The infotainment system is not functioning. The screen will come on as I turn on the truck, then it goes blank. Sometimes it flashes and then goes black. I cannot use any of my apps or connect to Apple CarPlay. This has been going on for months now. I have complained to Chevrolet and the dealership. They have failed to provide a solution. This truck only has 35,000 miles on it. We can no longer take it on trips because we have no navigation, especially in areas where wi-fi may be hard to connect to by just our phones. We have followed all the trouble shooting provided in the Chevy app or online and nothing helps.

I purchased my truck from Karl Chevrolet in Ankeny, IA around September of 2019. Approximately 1.5 years after purchasing the vehicle, I began having issues with my infotainment system intermittently resetting itself while I was driving. On or about the end of 2021 (after this had occurred a few time), I brought the truck into the Karl Chevrolet in Ankeny, IA, as it seemed to become more frequent of an occurrence. The technician told me that this thing happens all the time with the infotainment systems and it was nothing to be concerned about and because it was intermittent, they may not be able to identify the issue unless it was actively occurring and I was told to come back in if it continued to happen. Shortly after, I had moved to [XXX] in April of 2022, I began to have more frequent issues with the infotainment system randomly resetting and eventually it began impacting phone calls, where people would cut in and out or disconnect, beginning to cause even more of a safety and distraction issue. After conducting some of my own research, I learned that I was not the only one that had issues with the infotainment system in the 2019 Colorado and that GM had published several Technical Service Bulletins (TSBs) regarding the infotainment system, and there had been a class action lawsuit, [XXX] , et al. v. General Motors LLC, that covers the same issues I am having. On January 29, 2025, after the issue progressively getting worse, I took the truck to Gregg Young Chevrolet in Omaha, NE. After conducting a diagnosis they verbally confirmed there were TSBs regarding radio issues that after contacting the GM service center, GM's response was to replace the radio. This was to be at my own cost however, considering GM confirmed through TSBs there are issues with the infotainment system, coupled with safety concerns around distracted driving, I felt compelled to make this complaint. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

In and out of the shop for the last 3.5 years (Warranty is expired now) with multiple engin codes (CEL). Most having to do with the fuel delivery systems. Most common P026D, and P1089. It has been in the shop at least 6 or more times. GM won't stand by their product. Since the warranty ended I've put mor than $4,000 in to repairs for this and now I'm told it will cost me anouther $6000 to $7000 to repair. I bout this truck used with 60,000 miles on it and paid cash $50,000 to the dealer the originally sold it to the previous owner. I just want them to fix the issue once and for all. To date they have just thrown parts at it but it never fixes the problem. They have changed the MAP sensor, the fuel rail and pressure regulator, the injectors, and they've re-wired part of the wiring harness. None of this has solved the issues.